--- title: Oracle EBS CRM Reviews meta\_title: 'Oracle EBS CRM Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 251 reviews by the users' company size, role or industry to find out how Oracle EBS CRM works for a business like yours. aggregate\_rating: rating\_value: 3.9 review\_count: 251 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- ### Oracle EBS CRM Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **seamless integration** of Oracle EBS CRM, enhancing efficiency and visibility across all customer interactions. [(4 mentions)](https://www.g2.com/products/oracle-ebs-crm/reviews?filters%5Bsentiment_snippet%5D=1653978&qs=pros-and-cons#reviews) Users appreciate the **seamless integration** of Oracle EBS CRM, enhancing visibility and coordination across business processes. [(3 mentions)](https://www.g2.com/products/oracle-ebs-crm/reviews?filters%5Bsentiment_snippet%5D=1956455&qs=pros-and-cons#reviews) Users appreciate the **comprehensive coverage** of Oracle EBS CRM, enhancing relationships without needing separate tools. [(2 mentions)](https://www.g2.com/products/oracle-ebs-crm/reviews?filters%5Bsentiment_snippet%5D=2051533&qs=pros-and-cons#reviews) Users value the **integrated customer support** offered by Oracle EBS CRM, fostering strong customer relationships effortlessly. [(2 mentions)](https://www.g2.com/products/oracle-ebs-crm/reviews?filters%5Bsentiment_snippet%5D=2051536&qs=pros-and-cons#reviews) Users value the **enhanced efficiency** of Oracle EBS CRM, streamlining processes and improving cross-department collaboration. [(2 mentions)](https://www.g2.com/products/oracle-ebs-crm/reviews?filters%5Bsentiment_snippet%5D=2362510&qs=pros-and-cons#reviews) Users find the **learning curve steep** , struggling with an outdated interface and complex configurations that hinder productivity. [(3 mentions)](https://www.g2.com/products/oracle-ebs-crm/reviews?filters%5Bsentiment_snippet%5D=1653727&qs=pros-and-cons#reviews) Users find the **high complexity** of Oracle EBS CRM frustrating, hindering usability and slowing down overall system performance. [(2 mentions)](https://www.g2.com/products/oracle-ebs-crm/reviews?filters%5Bsentiment_snippet%5D=1653807&qs=pros-and-cons#reviews) Users note the **limited features** in Oracle EBS CRM, impacting usability and overall satisfaction in daily tasks. [(2 mentions)](https://www.g2.com/products/oracle-ebs-crm/reviews?filters%5Bsentiment_snippet%5D=2051544&qs=pros-and-cons#reviews) Users find the **interface not user-friendly** , leading to frustration and dependence on technical support for customizations. [(2 mentions)](https://www.g2.com/products/oracle-ebs-crm/reviews?filters%5Bsentiment_snippet%5D=2362470&qs=pros-and-cons#reviews) Users face **connectivity issues** with Oracle EBS CRM, hindering remote work without relying on third-party solutions. [(1 mentions)](https://www.g2.com/products/oracle-ebs-crm/reviews?filters%5Bsentiment_snippet%5D=2401170&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Oracle EBS CRM ##### 1. Integration Users value the **seamless integration** of Oracle EBS CRM, enhancing efficiency and visibility across all customer interactions. [ See 4 mentions ](https://www.g2.com/products/oracle-ebs-crm/reviews?filters%5Bsentiment_snippet%5D=1653978&qs=pros-and-cons#reviews) See Related User Reviews ![gulshan d.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "gulshan d.") GD gulshan d. Small-Business (50 or fewer emp.) 4.0/5 "Seamless Data Integration That Streamlines Sales and Service" What do you like about Oracle EBS CRM? The system connects our sales, service, and customer data directly with our financial backend. This integration provides a unified source of truth for ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Overall good software with minimal inconveniences" What do you like about Oracle EBS CRM? I like that Oracle EBS CRM is a fully integrated suite, that gives organizations a single source of seamless organization from the beginning to the en ##### 2. Seamless Integration Users appreciate the **seamless integration** of Oracle EBS CRM, enhancing visibility and coordination across business processes. [ See 3 mentions ](https://www.g2.com/products/oracle-ebs-crm/reviews?filters%5Bsentiment_snippet%5D=1956455&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Overall good software with minimal inconveniences" What do you like about Oracle EBS CRM? I like that Oracle EBS CRM is a fully integrated suite, that gives organizations a single source of seamless organization from the beginning to the en ![Andrew V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew V.") AV Andrew V. Small-Business (50 or fewer emp.) 5.0/5 "Powerful CRM with Deep Integration" What do you like about Oracle EBS CRM? Oracle EBS CRM offers a comprehensive and integrated solution for managing customer relationships across sales, service, and marketing. One of its big ##### 3. Customer Management Users appreciate the **comprehensive coverage** of Oracle EBS CRM, enhancing relationships without needing separate tools. [ See 2 mentions ](https://www.g2.com/products/oracle-ebs-crm/reviews?filters%5Bsentiment_snippet%5D=2051533&qs=pros-and-cons#reviews) See Related User Reviews KB Khusbu B. Mid-Market (51-1000 emp.) 4.5/5 "Works well with other Oracle tools" What do you like about Oracle EBS CRM? From sales to customer support, it covers everything, so you don’t need separate tools. ![Kevin G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin G.") KG Kevin G. Small-Business (50 or fewer emp.) 4.5/5 "Optimize my time" What do you like about Oracle EBS CRM? It helps have good relationship with customers ##### 4. Customer Support Users value the **integrated customer support** offered by Oracle EBS CRM, fostering strong customer relationships effortlessly. [ See 2 mentions ](https://www.g2.com/products/oracle-ebs-crm/reviews?filters%5Bsentiment_snippet%5D=2051536&qs=pros-and-cons#reviews) See Related User Reviews KB Khusbu B. Mid-Market (51-1000 emp.) 4.5/5 "Works well with other Oracle tools" What do you like about Oracle EBS CRM? From sales to customer support, it covers everything, so you don’t need separate tools. ![Kevin G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin G.") KG Kevin G. Small-Business (50 or fewer emp.) 4.5/5 "Optimize my time" What do you like about Oracle EBS CRM? It helps have good relationship with customers ##### 5. Efficiency Users value the **enhanced efficiency** of Oracle EBS CRM, streamlining processes and improving cross-department collaboration. [ See 2 mentions ](https://www.g2.com/products/oracle-ebs-crm/reviews?filters%5Bsentiment_snippet%5D=2362510&qs=pros-and-cons#reviews) See Related User Reviews ![gulshan d.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "gulshan d.") GD gulshan d. Small-Business (50 or fewer emp.) 4.0/5 "Seamless Data Integration That Streamlines Sales and Service" What do you like about Oracle EBS CRM? The system connects our sales, service, and customer data directly with our financial backend. This integration provides a unified source of truth for ![Nithin D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nithin D.") ND Nithin D. 5.0/5 "Enhanced Collaboration and Efficiency with Oracle EBS CRM" What do you like about Oracle EBS CRM? I use Oracle EBS CRM primarily for cross-department collaboration, which has been incredibly effective in reducing manual work for my team. This featu ### 5 Cons or Disadvantages of Oracle EBS CRM ##### 1. Learning Curve Users find the **learning curve steep** , struggling with an outdated interface and complex configurations that hinder productivity. [ See 3 mentions ](https://www.g2.com/products/oracle-ebs-crm/reviews?filters%5Bsentiment_snippet%5D=1653727&qs=pros-and-cons#reviews) See Related User Reviews ![gulshan d.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "gulshan d.") GD gulshan d. Small-Business (50 or fewer emp.) 4.0/5 "Seamless Data Integration That Streamlines Sales and Service" What do you dislike about Oracle EBS CRM? The software feels outdated and lacks user-friendliness. Its clunky interface makes even basic tasks unnecessarily frustrating. Whenever I need to cus ![Andrew V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew V.") AV Andrew V. Small-Business (50 or fewer emp.) 5.0/5 "Powerful CRM with Deep Integration" What do you dislike about Oracle EBS CRM? The user interface feels outdated compared to modern CRM solutions, which can impact usability and adoption among less technical users. The system can ##### 2. High Complexity Users find the **high complexity** of Oracle EBS CRM frustrating, hindering usability and slowing down overall system performance. [ See 2 mentions ](https://www.g2.com/products/oracle-ebs-crm/reviews?filters%5Bsentiment_snippet%5D=1653807&qs=pros-and-cons#reviews) See Related User Reviews ![Andrew V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew V.") AV Andrew V. Small-Business (50 or fewer emp.) 5.0/5 "Powerful CRM with Deep Integration" What do you dislike about Oracle EBS CRM? The user interface feels outdated compared to modern CRM solutions, which can impact usability and adoption among less technical users. The system can DY Deepak Y. Small-Business (50 or fewer emp.) 4.5/5 "Providing for better enabling of sales strategies" What do you dislike about Oracle EBS CRM? It is quite frustrating to work with it, because its user interface is quite outdated compared to present day CRM systems. It is not very easy to wad ##### 3. Limited Features Users note the **limited features** in Oracle EBS CRM, impacting usability and overall satisfaction in daily tasks. [ See 2 mentions ](https://www.g2.com/products/oracle-ebs-crm/reviews?filters%5Bsentiment_snippet%5D=2051544&qs=pros-and-cons#reviews) See Related User Reviews ![Andrew V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew V.") AV Andrew V. Small-Business (50 or fewer emp.) 5.0/5 "Powerful CRM with Deep Integration" What do you dislike about Oracle EBS CRM? The user interface feels outdated compared to modern CRM solutions, which can impact usability and adoption among less technical users. The system can KB Khusbu B. Mid-Market (51-1000 emp.) 4.5/5 "Works well with other Oracle tools" What do you dislike about Oracle EBS CRM? It has lots of features which I dont use in my work. ##### 4. Not User-Friendly Users find the **interface not user-friendly** , leading to frustration and dependence on technical support for customizations. [ See 2 mentions ](https://www.g2.com/products/oracle-ebs-crm/reviews?filters%5Bsentiment_snippet%5D=2362470&qs=pros-and-cons#reviews) See Related User Reviews ![gulshan d.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "gulshan d.") GD gulshan d. Small-Business (50 or fewer emp.) 4.0/5 "Seamless Data Integration That Streamlines Sales and Service" What do you dislike about Oracle EBS CRM? The software feels outdated and lacks user-friendliness. Its clunky interface makes even basic tasks unnecessarily frustrating. Whenever I need to cus ![Nithin D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nithin D.") ND Nithin D. 5.0/5 "Enhanced Collaboration and Efficiency with Oracle EBS CRM" What do you dislike about Oracle EBS CRM? The user interface of Oracle EBS CRM could be improved. ##### 5. Connectivity Issues Users face **connectivity issues** with Oracle EBS CRM, hindering remote work without relying on third-party solutions. [ See 1 mentions ](https://www.g2.com/products/oracle-ebs-crm/reviews?filters%5Bsentiment_snippet%5D=2401170&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Overall good software with minimal inconveniences" What do you dislike about Oracle EBS CRM? You aren’t able to work remotely without third party solutions ## Top-Rated Alternatives [ ![Agentforce Sales (formerly Salesforce Sales Cloud)](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Agentforce Sales (formerly Salesforce Sales Cloud)") Agentforce Sales (formerly Salesforce Sales Cloud) 4.4/5(25,874) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) [ ![Dynamics 365 Sales](https://images.g2crowd.com/uploads/product/hd_favicon/4f78b7a6cf55be3072d0203c78e0e657/dynamics-365-sales.png "Dynamics 365 Sales") Dynamics 365 Sales 3.8/5(1,623) ](https://www.g2.com/products/dynamics-365-sales/reviews) [ ![SAP Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/b0844d5fcc6ad47046cbf81bed040395/sap-sap-sales-cloud.svg "SAP Sales Cloud") SAP Sales Cloud 4.2/5(1,001) ](https://www.g2.com/products/sap-sap-sales-cloud/reviews) [ View All Alternatives ](https://www.g2.com/products/oracle-ebs-crm/competitors/alternatives) ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking") UB Verified User in Banking Mid-Market (51-1000 emp.) 3/26/2021 "Are relations to be managed?" 4/5 What do you like best about Oracle EBS CRM? This platform is easy to use interface, simple reconciliations suit with various highlights to different modules, which settles on dynamic more precise, diminish cost, and leads towards in generally improved execution. Another astonishing component is the cloud-based database. Review collected by and hosted on G2.com. What do you dislike about Oracle EBS CRM? Even though is easy to use, It will be helpful to use it linked to a mobile app. Review collected by and hosted on G2.com. What problems is Oracle EBS CRM solving and how is that benefiting you? Increase sales team productivity. Use of workflows to help sales reps follow up their workloads and keep track of everything. Quote management. Capabilities control. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Amy H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amy H.") AH Amy H. ITAD Technician Small-Business (50 or fewer emp.) 3/28/2021 "Organized Data Management" 4/5 What do you like best about Oracle EBS CRM? Oracle allows an organization to become better organized in data management. It is a tool that is user friendly, as well. Review collected by and hosted on G2.com. What do you dislike about Oracle EBS CRM? Oracle can be a bit expensive for some organizations and there is a possibility for it to crash from time to time. Review collected by and hosted on G2.com. What problems is Oracle EBS CRM solving and how is that benefiting you? It is a tool that helps with creating and maintaining data for accounting departments and client information. It can be utilized for purchase orders and basic data applications. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Mechanical or Industrial Engineering](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mechanical or Industrial Engineering") UM Verified User in Mechanical or Industrial Engineering Enterprise (\> 1000 emp.) 4/27/2021 "Oracle EBS" 3.5/5 What do you like best about Oracle EBS CRM? It tracks alot of a valuable information on the products we make. Review collected by and hosted on G2.com. What do you dislike about Oracle EBS CRM? It is not very flexible for things that don't match its structure. Review collected by and hosted on G2.com. What problems is Oracle EBS CRM solving and how is that benefiting you? Items that are linked or stored don't always pull up properly when clicked. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 7/27/2021 "Is good!" 5/5 What do you like best about Oracle EBS CRM? the high quality of Big Data integration Review collected by and hosted on G2.com. What do you dislike about Oracle EBS CRM? Any. But to say something the errors with java Review collected by and hosted on G2.com. Recommendations to others considering Oracle EBS CRM: Any Review collected by and hosted on G2.com. What problems is Oracle EBS CRM solving and how is that benefiting you? It has helped me in the management of my business Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite AJ Amenda J. Digital Marketing Executive Enterprise (\> 1000 emp.) 8/26/2020 "An application for the client relationship the board and lead the executives." 4.5/5 What do you like best about Oracle EBS CRM? Oracle EBS CRM is a cloud-based application used for relationship the executives and this application is for the most part used in long haul business. Most enterprises use this application to help in better client relationships the executives because of its one of a kind and propelled highlights. It usually bolsters mix through standpoint and cell phones. It additionally used for help in deals and promoting or you can say that this application can be used as a showcasing and deals activity. This application is just accessible to sites. It gives preparing through live documentations as it were. It offers online help unequaled methods they give every minute of everyday client assistance to their clients. Review collected by and hosted on G2.com. What do you dislike about Oracle EBS CRM? Oracle EBS CRM has a few deformities that are given below. This application isn't accessible for cell phones, Windows, Mac, and iPhone gadgets. It usually doesn't give a free preliminary to the clients, it implies on the off chance that you need to test this application you need to get it. Review collected by and hosted on G2.com. What problems is Oracle EBS CRM solving and how is that benefiting you? My involvement in the Oracle EBS CRM is brilliant and it gives me all the things that I need. It encourages me to have better client associations with my clients. Oracle EBS CRM has a remarkable element of the domain of the executives. It is a record sharing framework in business the board that shares all the qualities of the records. Just, it can share all the organization information to your SalesForce information and the clients of your organization. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite KA Kerren A. Project Manager Small-Business (50 or fewer emp.) 8/24/2020 "An application for customer relationship management and lead management." 4.5/5 What do you like best about Oracle EBS CRM? Oracle EBS CRM is a cloud-based application utilized for relationship management and this application is mostly utilized in long-term business. It also supports integration through outlook and mobile devices. It is also utilized for help in sales and marketing or I can say that this application can be utilized as a marketing and sales operation. This application is only available for websites and provides training through live documentations only. It provides online support all-time means they give 24/7 customer support to their users. Oracle EBS CRM has a unique feature of territory management. I Review collected by and hosted on G2.com. What do you dislike about Oracle EBS CRM? Oracle EBS CRM has some defects that are given below. This application is not available for mobile devices, Windows, Mac, and iPhone devices. It also does not provide a free trial to the users, it means if you want to test this application you have to buy it. Review collected by and hosted on G2.com. What problems is Oracle EBS CRM solving and how is that benefiting you? My experience with the Oracle EBS CRM is excellent and it gives me all the things that I want. It helps me to have better customer relationships with my customers. Our industry utilizes this application to help in better customer relationship management due to its unique and advanced features. It is an account sharing system in business management that shares all the characteristics of the accounts. Simply, it can share all the company data to our SalesForce data and the users of our company. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Muhammad S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Muhammad S.") MS Muhammad S. Operations Manager Mid-Market (51-1000 emp.) 7/17/2020 "Excellent Oracle EBS CRM Solution, User Interface and performance improvements required." 4/5 What do you like best about Oracle EBS CRM? While working since last 3 years, we always experiencing user friendly interface, easy integrations suit with multiple features to other modules, which makes decision making more accurate, reduce cost, and leads towards overall improved performance. Another amazing feature is the cloud based data storage. Review collected by and hosted on G2.com. What do you dislike about Oracle EBS CRM? The main graphical user interface needs to be improved and it should be more attractive and easy to use, some user face difficulties to use some feature without training, sometimes it also taking longer time for processing data, there should be some new updates to modify its interface. Review collected by and hosted on G2.com. Recommendations to others considering Oracle EBS CRM: If you want to stand out with best on going performance for your business, you should definitely give it a try, it has easy integration with other SAP modules and average pricing, so for all businesses it would be best, additional advantages includes, user friendly interface, cloud based data storage to monitor on going projects virtually anytime from any location. The pricing may be higher for small or medium sized business so it needs to be revised with new plans. Review collected by and hosted on G2.com. What problems is Oracle EBS CRM solving and how is that benefiting you? It help us to manage our business data circulation and utilize the best strategies on available records, dealing with order management, using client administration and technical support, in the beginning we had faced some issues but now we are dealing all separately in different modules. Review collected by and hosted on G2.com. Show More 7/22/2020 Validated ReviewerIncentivizedSource: G2 invite AT Abhinav T. Mid-Market (51-1000 emp.) 12/5/2020 "Old School User Interface : EBS CRM" 4/5 What do you like best about Oracle EBS CRM? It is having very intuitive capabilities for managing the work. The interface is very old school, but the capability is very good. Cheap compared to competitors. Review collected by and hosted on G2.com. What do you dislike about Oracle EBS CRM? Seldomly it takes more time to load the response from database. last year we faced issue of crashing it several times during the operation. but it was resolved after latest update. Review collected by and hosted on G2.com. What problems is Oracle EBS CRM solving and how is that benefiting you? Execution realization. customer relation. all our work has been digitised. A good tool for organizations who want to switch to this modern age CRM technology. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") CT Verified User in Telecommunications Enterprise (\> 1000 emp.) 5/3/2021 "Oracle EBS CRM Review" 3.5/5 What do you like best about Oracle EBS CRM? Great out of box functions' enablement with quick turnarounds Review collected by and hosted on G2.com. What do you dislike about Oracle EBS CRM? Integration with native applications and other open source applications Review collected by and hosted on G2.com. What problems is Oracle EBS CRM solving and how is that benefiting you? CRM mainly for dealer commissioning Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") AT Verified User in Telecommunications Mid-Market (51-1000 emp.) 4/13/2021 "Senior accountant" 4/5 What do you like best about Oracle EBS CRM? User friendly, great customer service, customized reports and dashboards Review collected by and hosted on G2.com. What do you dislike about Oracle EBS CRM? Some reports require sql or coding background Review collected by and hosted on G2.com. What problems is Oracle EBS CRM solving and how is that benefiting you? Automate processes and reporting Review collected by and hosted on G2.com. 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