--- title: Oracle EBS CRM Reviews meta\_title: 'Oracle EBS CRM Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 251 reviews by the users' company size, role or industry to find out how Oracle EBS CRM works for a business like yours. aggregate\_rating: rating\_value: 3.9 review\_count: 251 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- ### Oracle EBS CRM Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **seamless integration** of Oracle EBS CRM, enhancing efficiency and visibility across all customer interactions. [(4 mentions)](https://www.g2.com/products/oracle-ebs-crm/reviews?filters%5Bsentiment_snippet%5D=1653978&qs=pros-and-cons#reviews) Users appreciate the **seamless integration** of Oracle EBS CRM, enhancing visibility and coordination across business processes. [(3 mentions)](https://www.g2.com/products/oracle-ebs-crm/reviews?filters%5Bsentiment_snippet%5D=1956455&qs=pros-and-cons#reviews) Users appreciate the **comprehensive coverage** of Oracle EBS CRM, enhancing relationships without needing separate tools. [(2 mentions)](https://www.g2.com/products/oracle-ebs-crm/reviews?filters%5Bsentiment_snippet%5D=2051533&qs=pros-and-cons#reviews) Users value the **integrated customer support** offered by Oracle EBS CRM, fostering strong customer relationships effortlessly. [(2 mentions)](https://www.g2.com/products/oracle-ebs-crm/reviews?filters%5Bsentiment_snippet%5D=2051536&qs=pros-and-cons#reviews) Users value the **enhanced efficiency** of Oracle EBS CRM, streamlining processes and improving cross-department collaboration. [(2 mentions)](https://www.g2.com/products/oracle-ebs-crm/reviews?filters%5Bsentiment_snippet%5D=2362510&qs=pros-and-cons#reviews) Users find the **learning curve steep** , struggling with an outdated interface and complex configurations that hinder productivity. [(3 mentions)](https://www.g2.com/products/oracle-ebs-crm/reviews?filters%5Bsentiment_snippet%5D=1653727&qs=pros-and-cons#reviews) Users find the **high complexity** of Oracle EBS CRM frustrating, hindering usability and slowing down overall system performance. [(2 mentions)](https://www.g2.com/products/oracle-ebs-crm/reviews?filters%5Bsentiment_snippet%5D=1653807&qs=pros-and-cons#reviews) Users note the **limited features** in Oracle EBS CRM, impacting usability and overall satisfaction in daily tasks. [(2 mentions)](https://www.g2.com/products/oracle-ebs-crm/reviews?filters%5Bsentiment_snippet%5D=2051544&qs=pros-and-cons#reviews) Users find the **interface not user-friendly** , leading to frustration and dependence on technical support for customizations. [(2 mentions)](https://www.g2.com/products/oracle-ebs-crm/reviews?filters%5Bsentiment_snippet%5D=2362470&qs=pros-and-cons#reviews) Users face **connectivity issues** with Oracle EBS CRM, hindering remote work without relying on third-party solutions. [(1 mentions)](https://www.g2.com/products/oracle-ebs-crm/reviews?filters%5Bsentiment_snippet%5D=2401170&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Oracle EBS CRM ##### 1. Integration Users value the **seamless integration** of Oracle EBS CRM, enhancing efficiency and visibility across all customer interactions. [ See 4 mentions ](https://www.g2.com/products/oracle-ebs-crm/reviews?filters%5Bsentiment_snippet%5D=1653978&qs=pros-and-cons#reviews) See Related User Reviews ![gulshan d.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "gulshan d.") GD gulshan d. Small-Business (50 or fewer emp.) 4.0/5 "Seamless Data Integration That Streamlines Sales and Service" What do you like about Oracle EBS CRM? The system connects our sales, service, and customer data directly with our financial backend. This integration provides a unified source of truth for ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Overall good software with minimal inconveniences" What do you like about Oracle EBS CRM? I like that Oracle EBS CRM is a fully integrated suite, that gives organizations a single source of seamless organization from the beginning to the en ##### 2. Seamless Integration Users appreciate the **seamless integration** of Oracle EBS CRM, enhancing visibility and coordination across business processes. [ See 3 mentions ](https://www.g2.com/products/oracle-ebs-crm/reviews?filters%5Bsentiment_snippet%5D=1956455&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Overall good software with minimal inconveniences" What do you like about Oracle EBS CRM? I like that Oracle EBS CRM is a fully integrated suite, that gives organizations a single source of seamless organization from the beginning to the en ![Andrew V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew V.") AV Andrew V. Small-Business (50 or fewer emp.) 5.0/5 "Powerful CRM with Deep Integration" What do you like about Oracle EBS CRM? Oracle EBS CRM offers a comprehensive and integrated solution for managing customer relationships across sales, service, and marketing. One of its big ##### 3. Customer Management Users appreciate the **comprehensive coverage** of Oracle EBS CRM, enhancing relationships without needing separate tools. [ See 2 mentions ](https://www.g2.com/products/oracle-ebs-crm/reviews?filters%5Bsentiment_snippet%5D=2051533&qs=pros-and-cons#reviews) See Related User Reviews KB Khusbu B. Mid-Market (51-1000 emp.) 4.5/5 "Works well with other Oracle tools" What do you like about Oracle EBS CRM? From sales to customer support, it covers everything, so you don’t need separate tools. ![Kevin G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin G.") KG Kevin G. Small-Business (50 or fewer emp.) 4.5/5 "Optimize my time" What do you like about Oracle EBS CRM? It helps have good relationship with customers ##### 4. Customer Support Users value the **integrated customer support** offered by Oracle EBS CRM, fostering strong customer relationships effortlessly. [ See 2 mentions ](https://www.g2.com/products/oracle-ebs-crm/reviews?filters%5Bsentiment_snippet%5D=2051536&qs=pros-and-cons#reviews) See Related User Reviews KB Khusbu B. Mid-Market (51-1000 emp.) 4.5/5 "Works well with other Oracle tools" What do you like about Oracle EBS CRM? From sales to customer support, it covers everything, so you don’t need separate tools. ![Kevin G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin G.") KG Kevin G. Small-Business (50 or fewer emp.) 4.5/5 "Optimize my time" What do you like about Oracle EBS CRM? It helps have good relationship with customers ##### 5. Efficiency Users value the **enhanced efficiency** of Oracle EBS CRM, streamlining processes and improving cross-department collaboration. [ See 2 mentions ](https://www.g2.com/products/oracle-ebs-crm/reviews?filters%5Bsentiment_snippet%5D=2362510&qs=pros-and-cons#reviews) See Related User Reviews ![gulshan d.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "gulshan d.") GD gulshan d. Small-Business (50 or fewer emp.) 4.0/5 "Seamless Data Integration That Streamlines Sales and Service" What do you like about Oracle EBS CRM? The system connects our sales, service, and customer data directly with our financial backend. This integration provides a unified source of truth for ![Nithin D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nithin D.") ND Nithin D. 5.0/5 "Enhanced Collaboration and Efficiency with Oracle EBS CRM" What do you like about Oracle EBS CRM? I use Oracle EBS CRM primarily for cross-department collaboration, which has been incredibly effective in reducing manual work for my team. This featu ### 5 Cons or Disadvantages of Oracle EBS CRM ##### 1. Learning Curve Users find the **learning curve steep** , struggling with an outdated interface and complex configurations that hinder productivity. [ See 3 mentions ](https://www.g2.com/products/oracle-ebs-crm/reviews?filters%5Bsentiment_snippet%5D=1653727&qs=pros-and-cons#reviews) See Related User Reviews ![gulshan d.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "gulshan d.") GD gulshan d. Small-Business (50 or fewer emp.) 4.0/5 "Seamless Data Integration That Streamlines Sales and Service" What do you dislike about Oracle EBS CRM? The software feels outdated and lacks user-friendliness. Its clunky interface makes even basic tasks unnecessarily frustrating. Whenever I need to cus ![Andrew V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew V.") AV Andrew V. Small-Business (50 or fewer emp.) 5.0/5 "Powerful CRM with Deep Integration" What do you dislike about Oracle EBS CRM? The user interface feels outdated compared to modern CRM solutions, which can impact usability and adoption among less technical users. The system can ##### 2. High Complexity Users find the **high complexity** of Oracle EBS CRM frustrating, hindering usability and slowing down overall system performance. [ See 2 mentions ](https://www.g2.com/products/oracle-ebs-crm/reviews?filters%5Bsentiment_snippet%5D=1653807&qs=pros-and-cons#reviews) See Related User Reviews ![Andrew V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew V.") AV Andrew V. Small-Business (50 or fewer emp.) 5.0/5 "Powerful CRM with Deep Integration" What do you dislike about Oracle EBS CRM? The user interface feels outdated compared to modern CRM solutions, which can impact usability and adoption among less technical users. The system can DY Deepak Y. Small-Business (50 or fewer emp.) 4.5/5 "Providing for better enabling of sales strategies" What do you dislike about Oracle EBS CRM? It is quite frustrating to work with it, because its user interface is quite outdated compared to present day CRM systems. It is not very easy to wad ##### 3. Limited Features Users note the **limited features** in Oracle EBS CRM, impacting usability and overall satisfaction in daily tasks. [ See 2 mentions ](https://www.g2.com/products/oracle-ebs-crm/reviews?filters%5Bsentiment_snippet%5D=2051544&qs=pros-and-cons#reviews) See Related User Reviews ![Andrew V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew V.") AV Andrew V. Small-Business (50 or fewer emp.) 5.0/5 "Powerful CRM with Deep Integration" What do you dislike about Oracle EBS CRM? The user interface feels outdated compared to modern CRM solutions, which can impact usability and adoption among less technical users. The system can KB Khusbu B. Mid-Market (51-1000 emp.) 4.5/5 "Works well with other Oracle tools" What do you dislike about Oracle EBS CRM? It has lots of features which I dont use in my work. ##### 4. Not User-Friendly Users find the **interface not user-friendly** , leading to frustration and dependence on technical support for customizations. [ See 2 mentions ](https://www.g2.com/products/oracle-ebs-crm/reviews?filters%5Bsentiment_snippet%5D=2362470&qs=pros-and-cons#reviews) See Related User Reviews ![gulshan d.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "gulshan d.") GD gulshan d. Small-Business (50 or fewer emp.) 4.0/5 "Seamless Data Integration That Streamlines Sales and Service" What do you dislike about Oracle EBS CRM? The software feels outdated and lacks user-friendliness. Its clunky interface makes even basic tasks unnecessarily frustrating. Whenever I need to cus ![Nithin D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nithin D.") ND Nithin D. 5.0/5 "Enhanced Collaboration and Efficiency with Oracle EBS CRM" What do you dislike about Oracle EBS CRM? The user interface of Oracle EBS CRM could be improved. ##### 5. Connectivity Issues Users face **connectivity issues** with Oracle EBS CRM, hindering remote work without relying on third-party solutions. [ See 1 mentions ](https://www.g2.com/products/oracle-ebs-crm/reviews?filters%5Bsentiment_snippet%5D=2401170&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Overall good software with minimal inconveniences" What do you dislike about Oracle EBS CRM? You aren’t able to work remotely without third party solutions ## Top-Rated Alternatives [ ![Agentforce Sales (formerly Salesforce Sales Cloud)](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Agentforce Sales (formerly Salesforce Sales Cloud)") Agentforce Sales (formerly Salesforce Sales Cloud) 4.4/5(25,874) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) [ ![Dynamics 365 Sales](https://images.g2crowd.com/uploads/product/hd_favicon/4f78b7a6cf55be3072d0203c78e0e657/dynamics-365-sales.png "Dynamics 365 Sales") Dynamics 365 Sales 3.8/5(1,623) ](https://www.g2.com/products/dynamics-365-sales/reviews) [ ![SAP Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/b0844d5fcc6ad47046cbf81bed040395/sap-sap-sales-cloud.svg "SAP Sales Cloud") SAP Sales Cloud 4.2/5(1,001) ](https://www.g2.com/products/sap-sap-sales-cloud/reviews) [ View All Alternatives ](https://www.g2.com/products/oracle-ebs-crm/competitors/alternatives) DY Deepak Y. Support Analyst Small-Business (50 or fewer emp.) 11/6/2024 "Providing for better enabling of sales strategies" 4.5/5 What do you like best about Oracle EBS CRM? Oracle EBS CRM is an extensive product solution for the interaction with customers and provides numerous capabilities. It synchronizes well with our current Oracle EBS ERP system and becomes the focal system of managing customer information, leads, and opportunities. Review collected by and hosted on G2.com. What do you dislike about Oracle EBS CRM? It is quite frustrating to work with it, because its user interface is quite outdated compared to present day CRM systems. It is not very easy to wade through it and this complexity can slow down usage and subsequently the entire system. Review collected by and hosted on G2.com. What problems is Oracle EBS CRM solving and how is that benefiting you? Oracle EBS CRM recognizes the challenge of integrating effective and efficient management of customer relations across a firm. It offers a combined view of customer information with other Oracle EBS ERP systems which it is compatible with. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite KB Khusbu B. General accountant Hospitality Mid-Market (51-1000 emp.) 3/27/2025 "Works well with other Oracle tools" 4.5/5 What do you like best about Oracle EBS CRM? From sales to customer support, it covers everything, so you don’t need separate tools. Review collected by and hosted on G2.com. What do you dislike about Oracle EBS CRM? It has lots of features which I dont use in my work. Review collected by and hosted on G2.com. What problems is Oracle EBS CRM solving and how is that benefiting you? Good to use for data upload, integrates well with other oracle tool. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Kevin G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin G.") KG Kevin G. Transportation Engineer Small-Business (50 or fewer emp.) 3/3/2025 "Optimize my time" 4.5/5 What do you like best about Oracle EBS CRM? It helps have good relationship with customers Review collected by and hosted on G2.com. What do you dislike about Oracle EBS CRM? It can be more efficient at the moment you use it Review collected by and hosted on G2.com. What problems is Oracle EBS CRM solving and how is that benefiting you? Solving a lot the relationship with clients Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Ifram J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ifram J.") IJ Ifram J. Core Ranking Mid-Market (51-1000 emp.) 9/11/2024 "Fast and Secure" 5/5 What do you like best about Oracle EBS CRM? Its very fast and easy to upload data. Its security level is high. Review collected by and hosted on G2.com. What do you dislike about Oracle EBS CRM? Should have itself admin panel so we can directly add data. Review collected by and hosted on G2.com. What problems is Oracle EBS CRM solving and how is that benefiting you? We are managing data easily and our data is safe and our team members can acess from any country easily without any issue. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Ujwal S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ujwal S.") US Ujwal S. Senior Process Associate Enterprise (\> 1000 emp.) 2/8/2024 "Considerations for Using Oracle EBS CRM in Sales" 5/5 What do you like best about Oracle EBS CRM? The most valuable aspect was its comprehensive sales management suite. From streamlined lead and opportunity tracking to detailed customer interaction records, it kept me organized and focused on closing deals. Overall, Oracle EBS CRM's robust functionalities, strong integrations, and data-driven approach helped me excel as a sales officer at Yes Bank. Review collected by and hosted on G2.com. What do you dislike about Oracle EBS CRM? I didn't experience major technical issues, some colleagues mentioned occasional system lags or bugs, particularly during peak usage times. Improved platform stability would ensure smoother workflows and minimize disruptions. Review collected by and hosted on G2.com. What problems is Oracle EBS CRM solving and how is that benefiting you? From my observations, a significant challenge sales officers face is dealing with disorganized sales processes and fragmented customer data. Oracle EBS CRM tackled these issues head-on, providing a single platform for managing leads, opportunities, and customer interactions. This streamlined approach saved me time and ensured consistent workflow, ultimately boosting my productivity. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Neetu S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neetu S.") NS Neetu S. Senior Training Analyst Enterprise (\> 1000 emp.) 5/24/2024 "Vendor Management Tool" 4/5 What do you like best about Oracle EBS CRM? A lot of information regarding Vendor can be stored at one place Can be used for multiple countries Tax Management becomes easy with this Review collected by and hosted on G2.com. What do you dislike about Oracle EBS CRM? Little complicated to use and it has lot of entries and quite confusing. Review collected by and hosted on G2.com. What problems is Oracle EBS CRM solving and how is that benefiting you? Helping regarding Vendor Management Details can be stored at one place Can be used for multiple things like - Income allocation, Vendor management, Invoice management etc Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![NavNeet S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "NavNeet S.") NS NavNeet S. Team Lead Mid-Market (51-1000 emp.) 12/13/2023 "business application for automatic customer relationship management, ERP and Supply chain." 4/5 What do you like best about Oracle EBS CRM? oracle ebs enables organization to make better decision. and also help to increase performance. It also provide Project managemnt tools including planning, budgeting and resource managemnet. basically it is a ERP system. Review collected by and hosted on G2.com. What do you dislike about Oracle EBS CRM? the main reason is this softare may be expensive, so everyone may not afford. its feature may be vast, so need proper training. i can say for small company not very user friendly and high maintanance also. Review collected by and hosted on G2.com. What problems is Oracle EBS CRM solving and how is that benefiting you? basically it is used for managing multiple customer relationship. enhance efficiency and productivity. If Data required Frequent update Can use EBS volume as a primary storage. and last you can manage multiple customer relationship with the help of this tools. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Fatih E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fatih E.") FE Fatih E. Managing Partner Enterprise (\> 1000 emp.) 11/4/2022 "A high quality Enterprise solution with ready integrations and Oracle quality" 4.5/5 What do you like best about Oracle EBS CRM? Oracle EBS has a wide range of functionality including CRM, HR, and so on. The integration between applications is a great also for EBS CR and also it has strong customer data integration capabilities. The software boosts sales productivity and made the management of customers much easier. Review collected by and hosted on G2.com. What do you dislike about Oracle EBS CRM? As is the case with Oracle products, customization is quite difficult, and it is not easy to get out of the out-of-the-box solution. It would be helpful if it could customize in a more flexible structure without using Java and HTML Review collected by and hosted on G2.com. What problems is Oracle EBS CRM solving and how is that benefiting you? Oracle CRM provides a complete solution for customer relationship management and is highly reliable. It is suitable for growing a company's customer base and improving relationships with its customers and ensuring that all customer service is delivered efficiently. Review collected by and hosted on G2.com. Show More 9/12/2023 Validated ReviewerIncentivizedSource: G2 invite ![Lara G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lara G.") LG Lara G. Accounts Payable Coordinator I Mid-Market (51-1000 emp.) 10/3/2023 "Review in Oracle" 4/5 What do you like best about Oracle EBS CRM? To process invoice batches mostly in Credit Memos Review collected by and hosted on G2.com. What do you dislike about Oracle EBS CRM? None so far. I enjoyed using Oracle EBS CRM Review collected by and hosted on G2.com. What problems is Oracle EBS CRM solving and how is that benefiting you? In using invoice batches, in processing credit memos and standard invoices. Review collected by and hosted on G2.com. Show More 12/12/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Adil K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adil K.") AK Adil K. Senior IT recruiter Mid-Market (51-1000 emp.) 6/13/2023 "Oracle EBS CRM reviews" 5/5 What do you like best about Oracle EBS CRM? Oracle EBS CRM is valuable because it offers comprehensive customer management, sales and opportunity management, marketing automation, service and support capabilities, integration with other EBS modules, customization options, scalability, and enterprise-level support. Review collected by and hosted on G2.com. What do you dislike about Oracle EBS CRM? some common areas where Oracle EBS CRM may be considered less useful include its user interface being complex and not user-friendly, limited customization and flexibility compared to other CRM solutions, challenges with integration into existing systems, reporting and analytics features being perceived as limited, and the mobile experience being less convenient. However, the usefulness of Oracle EBS CRM can vary depending on individual needs and requirements. Review collected by and hosted on G2.com. What problems is Oracle EBS CRM solving and how is that benefiting you? Oracle EBS CRM solves problems related to customer relationship management, sales processes, customer service, marketing campaign management, and provides reporting and analytics capabilities. The benefits include centralized customer data, streamlined sales processes, enhanced customer service, improved marketing campaigns, and data-driven decision-making. Ultimately, Oracle EBS CRM helps businesses improve customer satisfaction, drive sales growth, and enhance overall business performance. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Work at Oracle? Claim this profile to respond to reviews, update product info, and reach in-market buyers. [ Claim this profile ](https://www.g2.com/products/oracle-ebs-crm/claim_requests/new?utm_medium=profile-footer-claim-cta&utm_source=g2) ##### Categories on G2 [CRM](https://www.g2.com/categories/crm) ##### Explore More [What are the most dependable community association management platforms based on reviews from HOA and property managers?](https://www.g2.com/discussions/what-are-the-most-dependable-community-association-management-platforms-based-on-reviews-from-hoa-and-property-managers)[Which visitor behavior intelligence tools work best for multi-site management from a single dashboard?](https://www.g2.com/discussions/which-visitor-behavior-intelligence-tools-work-best-for-multi-site-management-from-a-single-dashboard%20)[What visitor analytics software has the best multi-venue reporting and customer support?](https://www.g2.com/discussions/what-visitor-analytics-software-has-the-best-multi-venue-reporting-and-customer-support%20) [Which secure data room providers offer the best collaboration tools for legal teams?](https://www.g2.com/discussions/which-secure-data-room-providers-offer-the-best-collaboration-tools-for-legal-teams)[What's the leading session replay solution for small businesses](https://www.g2.com/discussions/what-s-the-leading-session-replay-solution-for-small-businesses)[Pros and Cons Details](https://www.g2.com/products/oracle-ebs-crm/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)