--- title: Oracle CX for Comunications Reviews meta\_title: 'Oracle CX for Comunications Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Oracle CX for Comunications works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 3 scale: '5' date\_modified: '2026-02-24' parent\_category: name: Vertical Industry url: https://www.g2.com/categories/vertical-industry ---

# Oracle CX for Comunications Reviews & Product Details

Oracle CX Cloud helps telecommunications companies launch innovative new services quickly and redefine customer experience for the digital age

* * *

Seller
[Oracle](https://www.g2.com/sellers/oracle)
Discussions
[Oracle CX for Comunications Community](https://www.g2.com/products/oracle-cx-for-comunications/discuss)

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## Top-Rated Alternatives

[

 ![Agentforce Communications (formerly Salesforce Communications Cloud)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agentforce Communications (formerly Salesforce Communications Cloud)")

Agentforce Communications (formerly Salesforce Communications Cloud)

4.5/5(27)

](https://www.g2.com/products/agentforce-communications-formerly-salesforce-communications-cloud/reviews)

[

 ![ROUTEE](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ROUTEE")

ROUTEE

3.6/5(10)

](https://www.g2.com/products/routee/reviews)

[

 ![Connect](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Connect")

Connect

4.7/5(5)

](https://www.g2.com/products/bequick-connect/reviews)

[
View All Alternatives
](https://www.g2.com/products/oracle-cx-for-comunications/competitors/alternatives)

 ![rohit b.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "rohit b.")
RB

rohit b.

System Engineer

Small-Business (50 or fewer emp.)

7/6/2022

"Take best care of your Customer with Oracle cx"

4.5/5

What do you like best about Oracle CX for Comunications?

Gives a personalized experience to your customer, pipelines, leads and sales are all managed under one platform providing 26 different standard services Review collected by and hosted on G2.com.

What do you dislike about Oracle CX for Comunications?

Everything works just fine ,NO dislike it is just perfect Review collected by and hosted on G2.com.

What problems is Oracle CX for Comunications solving and how is that benefiting you?

Easy to use however one can keep on exploring new things here which will help you and your customer executive

We use it for report generation as a tool for some of the reports like finding out the ( calculate no of employees generate sales based on leads ..) Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Market Research](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Market Research")
CM

Verified User in Market Research

Small-Business (50 or fewer emp.)

7/31/2022

"Review"

4.5/5

What do you like best about Oracle CX for Comunications?

User interface is good. Reaction time is very smooth. Review collected by and hosted on G2.com.

What do you dislike about Oracle CX for Comunications?

Nothing in regards to this tool. Very satisfying response. Review collected by and hosted on G2.com.

What problems is Oracle CX for Comunications solving and how is that benefiting you?

Keeping track of data is very essential. This has been reflecting in good response of the tool. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications")
CT

Verified User in Telecommunications

Enterprise (\> 1000 emp.)

10/24/2018

Business partner of the seller or seller's competitor, not included in G2 scores.

"CX for client"

4.5/5

What do you like best about Oracle CX for Comunications?

Ease of use, functionalities available are awesome Review collected by and hosted on G2.com.

What do you dislike about Oracle CX for Comunications?

UI can be improved more as compared to other CX product in the market Review collected by and hosted on G2.com.

Recommendations to others considering Oracle CX for Comunications:

yes for improving CX for your organization Review collected by and hosted on G2.com.

What problems is Oracle CX for Comunications solving and how is that benefiting you?

Improve productivity, reduce TAT Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 Gives Campaign

### There are not enough reviews of Oracle CX for Comunications for G2 to provide buying insight. Below are some alternatives with more reviews:

[

1

 ![Agentforce Communications (formerly Salesforce Communications Cloud) Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_1c993a6e283a9bd6408ff2c4457aa165/agentforce-communications-formerly-salesforce-communications-cloud.png "Agentforce Communications (formerly Salesforce Communications Cloud) Logo")

Agentforce Communications (formerly Salesforce Communications Cloud)

4.5

 (27) 

Omni-Channel Sales, Customer Order Management and Service in the Cloud

](https://www.g2.com/products/agentforce-communications-formerly-salesforce-communications-cloud/reviews "Agentforce Communications (formerly Salesforce Communications Cloud)")[

2

 ![ROUTEE Logo](https://images.g2crowd.com/uploads/product/hd_favicon/bebd4d7dafcc05268e7dec470c4c1e40/routee.svg "ROUTEE Logo")

ROUTEE

3.6

 (10) 

ROUTEE is a unified communications software that provides web and API communication as a service solution, so as to expand and simplify communication capabilities between people, applications, corporations, and machines.

](https://www.g2.com/products/routee/reviews "ROUTEE")[

3

 ![Connect Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_b0fbe752c4f7e9412a666d00b1edd0bd/bequick-connect.png "Connect Logo")

Connect

4.7

 (5) 

Streamlined, Reliable Platform Built Only for MVNOs. BeQuick empowers mobile operators with best-in-class software, streamlined processes, and comprehensive tools to maximize their potential in the competitive telecom industry.

](https://www.g2.com/products/bequick-connect/reviews "Connect")[

4

 ![SurePay Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_925cc71e420a5f80908ec84325be4369/surepay.png "SurePay Logo")

SurePay

5.0

 (4) 

SurePay enables real-time rating and charging for any network and service type. With SurePay, fixed, mobile, and converged carriers can simultaneously offer prepaid, postpaid, and hybrid real-time charging for data, digital, commerce, cloud and IoT services. SurePay supports any tariff plan for consumer and enterprise customers, and enables service providers to implement new business models.

](https://www.g2.com/products/surepay/reviews "SurePay")[

5

 ![CSG Ascendon Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_58df716f67e9042d4236b3e1fb8ac409/csg-ascendon.png "CSG Ascendon Logo")

CSG Ascendon

4.8

 (3) 

The Digital Economy is here. And it's here to stay. Participation is no longer an option. Organizations must position their digital services programs with a spectrum of services for monetization opportunities, while having the flexibility and elasticity to keep up with a market that rapidly continues to grow and define itself.

](https://www.g2.com/products/csg-ascendon/reviews "CSG Ascendon")[

6

 ![Ericcson Charging and Billing in One (CBiO) Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_8e051162e742222889054bfa5b9bcf9b/ericcson-charging-and-billing-in-one-cbio.jpg "Ericcson Charging and Billing in One (CBiO) Logo")

Ericcson Charging and Billing in One (CBiO)

4.3

 (2) 

Charging and Billing in One is Ericsson's market leading, product catalog enabled, convergent charging and billing solution. It has evolved to meet operators increasing demand for end-to-end "best-in-suite" solutions that combine powerful business performance with cost efficient operations, management and deployment

](https://www.g2.com/products/ericcson-charging-and-billing-in-one-cbio/reviews "Ericcson Charging and Billing in One (CBiO)")[

7

 ![Ericsson Charging System Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_8e051162e742222889054bfa5b9bcf9b/ericsson-charging-system.jpg "Ericsson Charging System Logo")

Ericsson Charging System

5.0

 (2) 

Ericsson Charging System is a modular, scalable, open, single convergent Online Charging System (OCS) using industry standards and protocols.

](https://www.g2.com/products/ericsson-charging-system/reviews "Ericsson Charging System")[

8

 ![Policy Manager Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_14e0b07ed18842898ae1e6b65db0f2eb/policy-manager.png "Policy Manager Logo")

Policy Manager

5.0

 (2) 

Policy Manager is a standards compliant next generation network policy management product that enables service providers to dynamically control network resources with real-time policies based on service, subscriber, or usage context

](https://www.g2.com/products/policy-manager/reviews "Policy Manager")[

9

 ![Cognitive Analytics for Crowd Insight Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_3ca8bb1bfd785a95c0b0bbb2ef6a33fb/cognitive-analytics-for-crowd-insight.png "Cognitive Analytics for Crowd Insight Logo")

Cognitive Analytics for Crowd Insight

3.5

 (2) 

Nokia Cognitive Analytics for Crowd Insight provides data on where people come from, how long they stay, and where they are going next. Combined with information on other socioeconomic behavior, this dynamic, real-world data brings great value to real estate, retail, transportation, finance, marketing, and travel and tourism organizations.

](https://www.g2.com/products/cognitive-analytics-for-crowd-insight/reviews "Cognitive Analytics for Crowd Insight")[

10

 ![Amdocs CES Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_52308011fe67920dae1676c25ef8cb8a/amdocs-ces.jpg "Amdocs CES Logo")

Amdocs CES

4.0

 (2) 

Amdocs CES 10.1 empowers you to capture the needs of today's digital customers while embracing disruptive change. Our new solutions provide best-in-breed technologies that accelerate digital transformation with intelligent engagements to enable you to sell offerings on demand.

](https://www.g2.com/products/amdocs-ces/reviews "Amdocs CES")
[Show More](#)

## Questions about Oracle CX for Comunications? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Oracle CX for Comunications
](https://www.g2.com/products/oracle-cx-for-comunications/discussions/new)

GU

Guest User

What is Oracle CX for Comunications used for?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/what-is-oracle-cx-for-comunications-used-for)

[
View all Discussions
](https://www.g2.com/products/oracle-cx-for-comunications/discuss)

##### Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

[
View More Pricing Information
](https://www.g2.com/products/oracle-cx-for-comunications/pricing)

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##### Categories on G2

[Integrated Revenue and Customer Management (IRCM) for CSPs](https://www.g2.com/categories/integrated-revenue-and-customer-management-ircm-for-csps)

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