--- title: Oracle CRM On Demand Reviews meta\_title: 'Oracle CRM On Demand Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 111 reviews by the users' company size, role or industry to find out how Oracle CRM On Demand works for a business like yours. aggregate\_rating: rating\_value: 3.8 review\_count: 111 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Oracle CRM On Demand Reviews & Product Details Oracle's Complete CRM solutions offer the broadest and deepest capabilities that help organizations drive sales, marketing, loyalty, and service effectiveness. * * * Seller [Oracle](https://www.g2.com/sellers/oracle) Discussions [Oracle CRM On Demand Community](https://www.g2.com/products/oracle-crm-on-demand/discuss) Solution Type All-in-One Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 6 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/oracle-crm-on-demand/pricing) ## Top-Rated Alternatives [ ![Agentforce Sales (formerly Salesforce Sales Cloud)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agentforce Sales (formerly Salesforce Sales Cloud)") Agentforce Sales (formerly Salesforce Sales Cloud) 4.4/5(25,873) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) [ ![HubSpot Sales Hub](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HubSpot Sales Hub") HubSpot Sales Hub 4.4/5(13,907) ](https://www.g2.com/products/hubspot-sales-hub/reviews) [ ![Zoho CRM](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zoho CRM") Zoho CRM 4.1/5(2,948) ](https://www.g2.com/products/zoho-crm/reviews) [ View All Alternatives ](https://www.g2.com/products/oracle-crm-on-demand/competitors/alternatives) ## User Insights Average based on 111 real user reviews. Implementation Time 6 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Oracle CRM On Demand Integrations (3) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Basware ](https://www.g2.com/products/basware-basware/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews) Show More ![Joseph D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joseph D.") JD Joseph D. School Chief Enterprise (\> 1000 emp.) 11/27/2016 "Oracle" 5/5 What do you like best about Oracle CRM On Demand? This is great crm software- I work for a startup and this is the easiest software Review collected by and hosted on G2.com. What do you dislike about Oracle CRM On Demand? So far I have no complaints about this program Review collected by and hosted on G2.com. What problems is Oracle CRM On Demand solving and how is that benefiting you? Managing multiple teams has been made much more fluid Review collected by and hosted on G2.com. Show More 6/1/2017 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Enterprise (\> 1000 emp.) 5/31/2017 "Cumbersome Tool" 0.5/5 What do you like best about Oracle CRM On Demand? The colors are the only pleasant thing about this tool. Review collected by and hosted on G2.com. What do you dislike about Oracle CRM On Demand? Unreliable, constant down time. Reports are not easy to create. Review collected by and hosted on G2.com. Recommendations to others considering Oracle CRM On Demand: Ask lots of questions about functionality, ease of use, integrations, etc Review collected by and hosted on G2.com. What problems is Oracle CRM On Demand solving and how is that benefiting you? Tracking leads, contacts, opportunities, etc. Using multi-currency is the only benefit. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Ashley C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashley C.") AC Ashley C. Education Center Coordinator Professional Training & Coaching Mid-Market (51-1000 emp.) 12/6/2016 "Oracle CRM On Demand" 4.5/5 What do you like best about Oracle CRM On Demand? Ease of use, its dynamic workflow/expression builder tool, and excellent reporting capabilities. Review collected by and hosted on G2.com. What do you dislike about Oracle CRM On Demand? I dislike how CRM doesn'tlet you use additional tools such like Google Docs which was used alot within my office. Review collected by and hosted on G2.com. Recommendations to others considering Oracle CRM On Demand: Take your time and explore the software Review collected by and hosted on G2.com. What problems is Oracle CRM On Demand solving and how is that benefiting you? Managing multiples is easier with this software Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") UM Verified User in Medical Practice Mid-Market (51-1000 emp.) 2/14/2017 "Kudos to Oracle on Demand....." 4/5 What do you like best about Oracle CRM On Demand? ease of access, ease of navigation and easy integration with Microsoft Review collected by and hosted on G2.com. What do you dislike about Oracle CRM On Demand? Interface was not visually appealing and you couldn't even attempt to log in on a mobile device and sudden time outs. Review collected by and hosted on G2.com. What problems is Oracle CRM On Demand solving and how is that benefiting you? CRM is our solution to record all customer information and contacts to our business Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Enterprise (\> 1000 emp.) 1/23/2017 "Requires serious upgrade" 1/5 What do you like best about Oracle CRM On Demand? Basic reporting functionality and ability to create report based specific criteria Review collected by and hosted on G2.com. What do you dislike about Oracle CRM On Demand? Everything else starting with GUI, lack of customization feature etc. Review collected by and hosted on G2.com. Recommendations to others considering Oracle CRM On Demand: SalesForce or Microsoft CRM Review collected by and hosted on G2.com. What problems is Oracle CRM On Demand solving and how is that benefiting you? Our entire business runs on CRM with sales, service etc. using CRM to manage leads, opportunities, customer records, SRMs etc. Benefits we have realized are outweighed by significant maintenance cost Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 4/6/2016 "Great CRM, looking forward to using it in an updated version in the future." 3.5/5 What do you like best about Oracle CRM On Demand? It's easy to see the details on the Accounts and Contacts and to associate new contacts to existing accounts. There were also many core field for Accounts and Contacts and so you could fill these with information to help enhance the quality of the particular record. Having all the information right there is very handy when calling on potential clients. Review collected by and hosted on G2.com. What do you dislike about Oracle CRM On Demand? In the version I was using it was difficult to figure out how to do some tasks that were easier in new/other Salesforce automation tools (Pivotal CRM, Salesforce.com) Review collected by and hosted on G2.com. Recommendations to others considering Oracle CRM On Demand: It's very good software but make sure that you have prepared for training your Users and for understanding your company's use cases for this platform. Review collected by and hosted on G2.com. What problems is Oracle CRM On Demand solving and how is that benefiting you? We needed to get a large number of contacts/companies in our system based on prospecting efforts. We were able to do this using Oracle CRM on Demand. Our Sales staff used the information we gathered to find new Customers and they resulted in additional business for our company. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 Icon 8/8/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Aviation & Aerospace](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Aviation & Aerospace") UA Verified User in Aviation & Aerospace Mid-Market (51-1000 emp.) 7/7/2016 "One of the most Solid Solutions for CRM operations" 5/5 What do you like best about Oracle CRM On Demand? IT was easy to implement for our IT department, it is easy and robust to operate for our operations team, management has been a breeze for our Technical department and our users seems to be having no issues working with this platform. Review collected by and hosted on G2.com. What do you dislike about Oracle CRM On Demand? The learning curve for our base staff is sometimes a little steep and has taken a bit longer to fully train new users than previously calculated Review collected by and hosted on G2.com. Recommendations to others considering Oracle CRM On Demand: Plan ahead if you want low base users to use this software, the learning curve for non technical advanced user may be a little too steep Review collected by and hosted on G2.com. What problems is Oracle CRM On Demand solving and how is that benefiting you? With our previous platform we had a hard time determining usage for low qty items, the old system didn't handle decimals optimally besides support was a technical nightmare, now we have full support within hands reach and a more precise tool to schedule consumption of low qty items. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet") UI Verified User in Internet Mid-Market (51-1000 emp.) 9/21/2016 "Oracle CRM on Demand " 3.5/5 What do you like best about Oracle CRM On Demand? Oracle CRM on Demand is easy to learn, and has an interface that is also easy to navigate. I like it because it is designed with the Microsoft Outlook user interface which I am familiar with. Review collected by and hosted on G2.com. What do you dislike about Oracle CRM On Demand? I think Oracle CRM on Demand lacks third-party plug-in solutions meaning, this CRM doesn't even let you use additional tools such as Google Docs which is commonly used by others these days. Review collected by and hosted on G2.com. What problems is Oracle CRM On Demand solving and how is that benefiting you? Oracle offers excellent customer service in a timely manner. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Fine Art](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Fine Art") UF Verified User in Fine Art Enterprise (\> 1000 emp.) 8/14/2016 "Use Oracle CRM to resolve issues with any orders" 3/5 What do you like best about Oracle CRM On Demand? Typically provides enough relevant information for me to research and resolve cases. Lets me see if there are any open cases at a glance. Review collected by and hosted on G2.com. What do you dislike about Oracle CRM On Demand? Can be slow to load CRM cases. UI isn't always intuitive (it took me awhile to find attachments for cases) Review collected by and hosted on G2.com. Recommendations to others considering Oracle CRM On Demand: It gets the job done. Review collected by and hosted on G2.com. What problems is Oracle CRM On Demand solving and how is that benefiting you? Lets us research and resolve issues with any orders we have shipped. Review collected by and hosted on G2.com. Show More 10/15/2016 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 9/24/2016 "Business Review on CRM" 4/5 What do you like best about Oracle CRM On Demand? The new business features added recently. The amount of time the tool saves. Review collected by and hosted on G2.com. What do you dislike about Oracle CRM On Demand? The network response speed could have been more faster for optimal use. Review collected by and hosted on G2.com. What problems is Oracle CRM On Demand solving and how is that benefiting you? One problem we solved was order booking. Oracle made the process much faster and easier for the customer and us. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Oracle CRM On Demand? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Oracle CRM On Demand ](https://www.g2.com/products/oracle-crm-on-demand/discussions/new) GU Guest User What do you like most about Oracle CRM On Demand, and how does it compare to other CRM solutions? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-do-you-like-most-about-oracle-crm-on-demand-and-how-does-it-compare-to-other-crm-solutions) GU Guest User • Last activity 8 days ago What is Oracle CRM On Demand used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-oracle-crm-on-demand-used-for) [ View all Discussions ](https://www.g2.com/products/oracle-crm-on-demand/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 6 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/oracle-crm-on-demand/pricing) Oracle CRM On Demand Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c7667c650c352acba4bfca38ee89457b/agentforce-sales-formerly-salesforce-sales-cloud.png "Product Avatar Image") Agentforce Sales 4.4/5(25,873) [ Compare Now ](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-oracle-crm-on-demand) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9a4b1c59a10899f84ef2b2071e2037ce/dynamics-365-sales.png "Product Avatar Image") Microsoft Dynamics 365 Sales 3.8/5(1,623) [ Compare Now ](https://www.g2.com/compare/dynamics-365-sales-vs-oracle-crm-on-demand) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_25766ae17f5460c7bbb9e5ff30ce6e4f/oracle-sales-cloud.png "Product Avatar Image") Oracle Sales Cloud 3.9/5(158) [ Compare Now ](https://www.g2.com/compare/oracle-crm-on-demand-vs-oracle-sales-cloud) ##### ##### Oracle CRM On Demand Features Sales Force Automation Contact & Account Management Partner Relationship Mgmt. (PRM) Opportunity & Pipeline Mgmt. Marketing Automation Email Marketing Campaign Management Lead Management Customer Support Case Management Customer Support Portal Knowledge Base Reporting & Analytics Reporting Dashboards Forecasting [ View More Features ](https://www.g2.com/products/oracle-crm-on-demand/features) ## Work at Oracle? Claim this profile to respond to reviews, update product info, and reach in-market buyers. 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