MS
Matthew Earl S.
International Sales Manager
Mid-Market (51-1000 emp.)
"Slow"
3/5
What do you like best about Oracle CPQ?

Well it is quite concise and easy to work with when you are aware of what each button does and so it also requires a bit of technical know how but this is simply the way CRM systems work anywhere I suppose. Review collected by and hosted on G2.com.

What do you dislike about Oracle CPQ?

The software is at time unresponsive and this slows productivity to an occasional full stop which is a bit annoying at times. Furthermore, I find that it also quite slow when replying to basic inquiries and even simple clicks. For this reason and several more, I am hard pressed to be able to recommend this software to other people. I would gladly suggest SAP over Oracle in this regard. Review collected by and hosted on G2.com.

Adam S.
AS
Adam S.
Cloud Partnership Consultant
Enterprise (> 1000 emp.)
"CPQ Power User"
5/5
What do you like best about Oracle CPQ?

I love how many options the software offers with extensive detail. It really provides a leg up on the competition during the sales process. This product is a must! Review collected by and hosted on G2.com.

What do you dislike about Oracle CPQ?

The product is a few iterations away from being easy to use out of the box. There are a few improvements that can be made in the UX that would complement the incredible data utilization. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"CPQ Feedback"
4.5/5
What do you like best about Oracle CPQ?

The guided selling, Price book and discounting approvals are good features . The integration adaptors available with the standard ERP products also makes it easier Review collected by and hosted on G2.com.

What do you dislike about Oracle CPQ?

Nothing in particular about the products .They are all good Review collected by and hosted on G2.com.

MS
Micah S.
ID Director
Mid-Market (51-1000 emp.)
"not as integrated as advertized"
3.5/5
What do you like best about Oracle CPQ?

the robust configuration options. speed and ease of quote creation Review collected by and hosted on G2.com.

What do you dislike about Oracle CPQ?

was sold as integrateed with crm and erp out of the box. it is not Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"First time CPQ User"
4/5
What do you like best about Oracle CPQ?

Drag & Drop UI. Agility and less maintenance. Mobile Support Review collected by and hosted on G2.com.

What do you dislike about Oracle CPQ?

Ability to handle complex products and integration capabilities with on prem applications. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Cloud CPQ and OnPrem CPQ"
4/5
What do you like best about Oracle CPQ?

Agility, Faster deployment, Data based solution Review collected by and hosted on G2.com.

What do you dislike about Oracle CPQ?

Security around Federal data access. ETL draws need more enhancing. Review collected by and hosted on G2.com.

Sai Swaroop S.
SS
Sai Swaroop S.
Senior Product Manager
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Good for Functional use, could do a lot better with UX "
4/5
What do you like best about Oracle CPQ?

The customizability, people who are developers like I can easily write code and extend the core functionality to do different things a customer asks. The document builder is somewhat modern and more often than not it would solve the customer needs.

The formula management is also a great feature and has lot of promise. The price cases of customers generally involve automation and manual edits. Review collected by and hosted on G2.com.

What do you dislike about Oracle CPQ?

Very very hard to use, reporting and analytics capabilities are far from ideal. The feedback loop and documentation can be a little better, especially with respect to learning management system.

The support team generally putts the ball to another team or general non availablity of expertise with a lot of onus on customer orchestration teams

Requires a lot of training and since the UI is not there, hard for salespeople to show interest especially if the software adoption was a top-down mandate(which it is in most cases)

Hard to compete with a Salesforce CPQ demo during the consideration phase because of the User Interface. Same with reporting and analytics Review collected by and hosted on G2.com.

LB
Lucas B.
Account Representative -- Software
Enterprise (> 1000 emp.)
"Difficult at first but better over time"
3/5
What do you like best about Oracle CPQ?

I like the integration with salesforce to help create my proposals and quotes Review collected by and hosted on G2.com.

What do you dislike about Oracle CPQ?

tough to get going with it, proper training is definitely required as well as admin help to set things up from a enterprise perspective Review collected by and hosted on G2.com.

KB
Kevin B.
Product Configurator Specialist
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Work with Oracle and CPQ."
4/5
What do you like best about Oracle CPQ?

Getting products entered and active in our system in a matter of minutes versus days. Review collected by and hosted on G2.com.

What do you dislike about Oracle CPQ?

Sometimes the system can be slow and difficult to navigate. Review collected by and hosted on G2.com.

GC
Graham C.
Lead Business Administrator
Enterprise (> 1000 emp.)
"GC Review"
4.5/5
What do you like best about Oracle CPQ?

THe tool has a great deal of funtionality, and provides a high number of options for integrations Review collected by and hosted on G2.com.

What do you dislike about Oracle CPQ?

The tool is not overly intutiive for sales users and other functional groups accessing the tool. Review collected by and hosted on G2.com.