--- title: Oracle Commerce Reviews meta\_title: 'Oracle Commerce Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 188 reviews by the users' company size, role or industry to find out how Oracle Commerce works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 188 scale: '5' date\_modified: '2026-08-09' parent\_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce ---

### Oracle Commerce Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the **reliable performance** of Oracle Commerce, ensuring seamless operation for diverse business needs. [(6 mentions)](https://www.g2.com/products/oracle-commerce/reviews?filters%5Bsentiment_snippet%5D=2098833&qs=pros-and-cons#reviews)

Users value the **scalable and customizable integration** of Oracle Commerce for efficiently managing B2B and B2C operations. [(5 mentions)](https://www.g2.com/products/oracle-commerce/reviews?filters%5Bsentiment_snippet%5D=2046634&qs=pros-and-cons#reviews)

Users value the **ease of use** of Oracle Commerce, making setup and navigation straightforward and efficient. [(4 mentions)](https://www.g2.com/products/oracle-commerce/reviews?filters%5Bsentiment_snippet%5D=1450468&qs=pros-and-cons#reviews)

Users appreciate the **scalability and integration capabilities** of Oracle Commerce, enhancing management of large-scale e-commerce operations. [(4 mentions)](https://www.g2.com/products/oracle-commerce/reviews?filters%5Bsentiment_snippet%5D=1450570&qs=pros-and-cons#reviews)

Users value the **enterprise-grade scalability** of Oracle Commerce, which effectively supports both B2B and B2C functionalities. [(4 mentions)](https://www.g2.com/products/oracle-commerce/reviews?filters%5Bsentiment_snippet%5D=2098797&qs=pros-and-cons#reviews)

Users find Oracle Commerce **expensive to set up and maintain** , making it less accessible for small businesses. [(4 mentions)](https://www.g2.com/products/oracle-commerce/reviews?filters%5Bsentiment_snippet%5D=1450435&qs=pros-and-cons#reviews)

Users feel that Oracle Commerce lacks **user-friendliness** , as its complexity creates challenges for new and non-technical users. [(4 mentions)](https://www.g2.com/products/oracle-commerce/reviews?filters%5Bsentiment_snippet%5D=2098841&qs=pros-and-cons#reviews)

Users find the **complex implementation** of Oracle Commerce challenging, especially for those without technical experience. [(3 mentions)](https://www.g2.com/products/oracle-commerce/reviews?filters%5Bsentiment_snippet%5D=2487638&qs=pros-and-cons#reviews)

Users find a **steep learning curve** with Oracle Commerce, requiring significant time to adapt and master the platform. [(3 mentions)](https://www.g2.com/products/oracle-commerce/reviews?filters%5Bsentiment_snippet%5D=2022574&qs=pros-and-cons#reviews)

Users find that **Oracle Commerce can be complex and slow to load** , posing challenges for small businesses with limited resources. [(3 mentions)](https://www.g2.com/products/oracle-commerce/reviews?filters%5Bsentiment_snippet%5D=1450768&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Oracle Commerce

##### 1. Reliability

Users commend the **reliable performance** of Oracle Commerce, ensuring seamless operation for diverse business needs.
[
See 6 mentions
](https://www.g2.com/products/oracle-commerce/reviews?filters%5Bsentiment_snippet%5D=2098833&qs=pros-and-cons#reviews)

See Related User Reviews

 ![RAJEEV K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RAJEEV K.")
RK

RAJEEV K.

Small-Business (50 or fewer emp.)

4.0/5

"Centralized, Stable Platform for Managing Large Catalogs and High Traffic"

What do you like about Oracle Commerce?

I like that Oracle Commerce provides a complete platform for managing online sales and product data in one place. It makes it easier to handle large p

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Powerful, Scalable Commerce Platform—But Complex and Costly to Maintain"

What do you like about Oracle Commerce?

Oracle Commerce is helpful because it makes managing an online store much easier. It lets businesses personalise the shopping experience, run promotio

##### 2. B2B

Users value the **scalable and customizable integration** of Oracle Commerce for efficiently managing B2B and B2C operations.
[
See 5 mentions
](https://www.g2.com/products/oracle-commerce/reviews?filters%5Bsentiment_snippet%5D=2046634&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Tailored B2B Functionality Despite High Complexity"

What do you like about Oracle Commerce?

I like Oracle Commerce for its powerful search and guided navigation, and I find the experience manager and native B2B functionality very valuable. Th

 ![Sahil A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sahil A.")
SA

Sahil A.

Small-Business (50 or fewer emp.)

4.5/5

"Scalable Commerce Solution with Strong Integration"

What do you like about Oracle Commerce?

I like Oracle Commerce for its ability to manage B2B and B2C stores on a single, scalable platform. It has strong integration and customization capabi

##### 3. Ease of Use

Users value the **ease of use** of Oracle Commerce, making setup and navigation straightforward and efficient.
[
See 4 mentions
](https://www.g2.com/products/oracle-commerce/reviews?filters%5Bsentiment_snippet%5D=1450468&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Tailored B2B Functionality Despite High Complexity"

What do you like about Oracle Commerce?

I like Oracle Commerce for its powerful search and guided navigation, and I find the experience manager and native B2B functionality very valuable. Th

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Powerful, Scalable Commerce Platform—But Complex and Costly to Maintain"

What do you like about Oracle Commerce?

Oracle Commerce is helpful because it makes managing an online store much easier. It lets businesses personalise the shopping experience, run promotio

##### 4. E-commerce Services

Users appreciate the **scalability and integration capabilities** of Oracle Commerce, enhancing management of large-scale e-commerce operations.
[
See 4 mentions
](https://www.g2.com/products/oracle-commerce/reviews?filters%5Bsentiment_snippet%5D=1450570&qs=pros-and-cons#reviews)

See Related User Reviews

 ![RAJEEV K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RAJEEV K.")
RK

RAJEEV K.

Small-Business (50 or fewer emp.)

4.0/5

"Centralized, Stable Platform for Managing Large Catalogs and High Traffic"

What do you like about Oracle Commerce?

I like that Oracle Commerce provides a complete platform for managing online sales and product data in one place. It makes it easier to handle large p

 ![Charan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Charan K.")
CK

Charan K.

Small-Business (50 or fewer emp.)

4.5/5

"Smooth Handling of Large Catalogs with Room for Usability Improvement"

What do you like about Oracle Commerce?

I like that Oracle Commerce handles large catalogs and heavy traffic smoothly. It's particularly useful for managing large-scale ecommerce operations,

##### 5. Scalability

Users value the **enterprise-grade scalability** of Oracle Commerce, which effectively supports both B2B and B2C functionalities.
[
See 4 mentions
](https://www.g2.com/products/oracle-commerce/reviews?filters%5Bsentiment_snippet%5D=2098797&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Charan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Charan K.")
CK

Charan K.

Small-Business (50 or fewer emp.)

4.5/5

"Smooth Handling of Large Catalogs with Room for Usability Improvement"

What do you like about Oracle Commerce?

I like that Oracle Commerce handles large catalogs and heavy traffic smoothly. It's particularly useful for managing large-scale ecommerce operations,

 ![Sahil A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sahil A.")
SA

Sahil A.

Small-Business (50 or fewer emp.)

4.5/5

"Scalable Commerce Solution with Strong Integration"

What do you like about Oracle Commerce?

I like Oracle Commerce for its ability to manage B2B and B2C stores on a single, scalable platform. It has strong integration and customization capabi

### 5 Cons or Disadvantages of Oracle Commerce

##### 1. Expensive

Users find Oracle Commerce **expensive to set up and maintain** , making it less accessible for small businesses.
[
See 4 mentions
](https://www.g2.com/products/oracle-commerce/reviews?filters%5Bsentiment_snippet%5D=1450435&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Tailored B2B Functionality Despite High Complexity"

What do you dislike about Oracle Commerce?

complexity of implementation and the Oracle tax high cost

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Powerful, Scalable Commerce Platform—But Complex and Costly to Maintain"

What do you dislike about Oracle Commerce?

One downside of Oracle Commerce is its complexity, which can make it difficult to use, especially for new users. Making changes often requires technic

##### 2. Not User-Friendly

Users feel that Oracle Commerce lacks **user-friendliness** , as its complexity creates challenges for new and non-technical users.
[
See 4 mentions
](https://www.g2.com/products/oracle-commerce/reviews?filters%5Bsentiment_snippet%5D=2098841&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Charan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Charan K.")
CK

Charan K.

Small-Business (50 or fewer emp.)

4.5/5

"Smooth Handling of Large Catalogs with Room for Usability Improvement"

What do you dislike about Oracle Commerce?

Right now, it could be made a bit more user-friendly and make things like handling simple. The learning curve is steep. The admin interface could be s

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Powerful, Scalable Commerce Platform—But Complex and Costly to Maintain"

What do you dislike about Oracle Commerce?

One downside of Oracle Commerce is its complexity, which can make it difficult to use, especially for new users. Making changes often requires technic

##### 3. Complex Implementation

Users find the **complex implementation** of Oracle Commerce challenging, especially for those without technical experience.
[
See 3 mentions
](https://www.g2.com/products/oracle-commerce/reviews?filters%5Bsentiment_snippet%5D=2487638&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Tailored B2B Functionality Despite High Complexity"

What do you dislike about Oracle Commerce?

complexity of implementation and the Oracle tax high cost

 ![RAJEEV K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RAJEEV K.")
RK

RAJEEV K.

Small-Business (50 or fewer emp.)

4.0/5

"Centralized, Stable Platform for Managing Large Catalogs and High Traffic"

What do you dislike about Oracle Commerce?

Sometimes it feels a bit heavy and takes longer to load certain pages. The setup process can also be a little complex for new users who don’t have muc

##### 4. Learning Curve

Users find a **steep learning curve** with Oracle Commerce, requiring significant time to adapt and master the platform.
[
See 3 mentions
](https://www.g2.com/products/oracle-commerce/reviews?filters%5Bsentiment_snippet%5D=2022574&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Charan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Charan K.")
CK

Charan K.

Small-Business (50 or fewer emp.)

4.5/5

"Smooth Handling of Large Catalogs with Room for Usability Improvement"

What do you dislike about Oracle Commerce?

Right now, it could be made a bit more user-friendly and make things like handling simple. The learning curve is steep. The admin interface could be s

KS

Kolla S.

Small-Business (50 or fewer emp.)

4.0/5

"Oracle Commerce Review"

What do you dislike about Oracle Commerce?

Oracle commerce take time to adapt for new developers. It is good toward large enterprises, so licensing, infrastructure, and maintenance costs may

##### 5. Small Business Challenges

Users find that **Oracle Commerce can be complex and slow to load** , posing challenges for small businesses with limited resources.
[
See 3 mentions
](https://www.g2.com/products/oracle-commerce/reviews?filters%5Bsentiment_snippet%5D=1450768&qs=pros-and-cons#reviews)

See Related User Reviews

 ![RAJEEV K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RAJEEV K.")
RK

RAJEEV K.

Small-Business (50 or fewer emp.)

4.0/5

"Centralized, Stable Platform for Managing Large Catalogs and High Traffic"

What do you dislike about Oracle Commerce?

Sometimes it feels a bit heavy and takes longer to load certain pages. The setup process can also be a little complex for new users who don’t have muc

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Powerful, Scalable Commerce Platform—But Complex and Costly to Maintain"

What do you dislike about Oracle Commerce?

One downside of Oracle Commerce is its complexity, which can make it difficult to use, especially for new users. Making changes often requires technic

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 ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services")
UC

Verified User in Consumer Services

Mid-Market (51-1000 emp.)

3/23/2019

"Oracle links all my work into one place "

5/5

What do you like best about Oracle Commerce?

I like that Oracle connects all my services in one, email, chat system, and call logs Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce?

I dislike the lag time in between calls and emails Review collected by and hosted on G2.com.

Recommendations to others considering Oracle Commerce:

N/a Review collected by and hosted on G2.com.

What problems is Oracle Commerce solving and how is that benefiting you?

Business benefits links all services my company uses into one operating service which makes it a lot easier to track and log our usage and help our customers further. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

AZ

Albert Z.

Executive manager

Enterprise (\> 1000 emp.)

2/3/2019

"The best of the best"

5/5

What do you like best about Oracle Commerce?

It is a very streamlined software that allows the best products to be made Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce?

It can sometimes be slow and frustrating to work with Review collected by and hosted on G2.com.

What problems is Oracle Commerce solving and how is that benefiting you?

It is very effective in providing good business solutions and the best at streamlining product pathways Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail")
AR

Verified User in Retail

Mid-Market (51-1000 emp.)

1/11/2019

"Great product"

5/5

What do you like best about Oracle Commerce?

Works great for us. We were using a different platform for many years. We switched over in 2018 and was tough to start; but once our staff got used to it, it accomplishes everything quicker and better; even eliminating our needs for another seldomly used program. Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce?

We really haven’t had any major dislikes. Only thing I can say negative is the learning curve for some employees. Review collected by and hosted on G2.com.

Recommendations to others considering Oracle Commerce:

Absolutely! Review collected by and hosted on G2.com.

What problems is Oracle Commerce solving and how is that benefiting you?

Having only one platform for both B2c and b2b transactions has saved us in countless ways! Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality")
UH

Verified User in Hospitality

Small-Business (50 or fewer emp.)

1/16/2019

"Micros System with Oracle"

1/5

What do you like best about Oracle Commerce?

We have been using this tool for many years with minimal computer errors. Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce?

The system is outdated and very slow. Every time we try to male a sale, it can take over 10 seconds to process the transaction Review collected by and hosted on G2.com.

What problems is Oracle Commerce solving and how is that benefiting you?

We use Oracle to store guest data at the front desk. And use it as POS tools in our restaurant. Could be beneficial if Customer Support helped us better Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

DL

David L.

Director, IT Systems

Enterprise (\> 1000 emp.)

10/22/2018

"Oracle Commerce"

4/5

What do you like best about Oracle Commerce?

I like Oracle Commerce for the flexibility it makes available to our company. One of my favorite options is the ability to present a different experience to each of our clients based on their login. Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce?

The product can be a bit cumbersome until you fully understand the various components. Review collected by and hosted on G2.com.

What problems is Oracle Commerce solving and how is that benefiting you?

We are providing an online store for our customers to place orders directly which greatly alleviates congestion in our call center. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 Gives Campaign

KL

Karen L.

Ms

Small-Business (50 or fewer emp.)

11/24/2018

"Its okay"

3/5

What do you like best about Oracle Commerce?

It was really easy to implement and it's simple to use for the most part. Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce?

I wish there was more to it in the way of features we could be using. It is also pretty expensive for what it is. Review collected by and hosted on G2.com.

What problems is Oracle Commerce solving and how is that benefiting you?

It's good for helping with merchandising and driving more sales. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Kenneth N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kenneth N.")
KN

Kenneth N.

Call Agent

Retail

Enterprise (\> 1000 emp.)

7/26/2018

"Good to document calls"

3.5/5

What do you like best about Oracle Commerce?

Oracle is a software that I used to document all my phone calls. It made my job much easier to do because of how simple and direct it is. I also liked how it notifies me when someone updates a request so I can read more into it. Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce?

Some things I don’t like about Oracle is how unresponsive it is sometimes. They have shortcuts to close or open a request and sometimes it’s unresponsive. Review collected by and hosted on G2.com.

Recommendations to others considering Oracle Commerce:

Always use the shortcuts. It saves you so much time. Review collected by and hosted on G2.com.

What problems is Oracle Commerce solving and how is that benefiting you?

Costco call center members calling us. When they describe a problem and we need to move it to somebody highwr up, we use Oracle. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Madison H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Madison H.")
MH

Madison H.

Emerging Leader - Merchandising

Retail

Enterprise (\> 1000 emp.)

2/14/2018

"Oracle Retail Review"

3.5/5

What do you like best about Oracle Commerce?

I like how everything you could possibly need in a retail world (i.e. styles, style numbers, colors, etc.) is all organized in the system. It's easy to go in and write orders and make changes to send off. I like how the system is organized like a SQL system and it makes sense on how to get things done once you take the time to learn the system. Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce?

I don't like that you have to use another system to enter these in and have them communicate. We have also had issues with items that only need an hour tops to batch that end up needing to batch overnight. To wait for that communication in between systems to happen tends to slow down business when you are trying to work quickly through business when they expect a quick turnaround. Review collected by and hosted on G2.com.

What problems is Oracle Commerce solving and how is that benefiting you?

We are always writing orders and moving the business forward with the software. I'm unaware of any other software that allows for all of these applications to happen in one program. The software allows us to continually make changes and resend the new information to the vendor. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail")
UR

Verified User in Retail

Enterprise (\> 1000 emp.)

1/11/2019

"Works well"

4/5

What do you like best about Oracle Commerce?

It works very quickly and easy to navigate. Easy to learn how to use. Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce?

Sometimes it downloads real slow amd freezes. You really have to keep up with it. Review collected by and hosted on G2.com.

What problems is Oracle Commerce solving and how is that benefiting you?

Looking up customers orders and transactions, also use for our schedules amd tasks Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

DH

Darnell H.

Ms

Mid-Market (51-1000 emp.)

11/12/2018

Business partner of the seller or seller's competitor, not included in G2 scores.

"Money"

3/5

What do you like best about Oracle Commerce?

The fact that it produces fast money.... Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce?

Nothing, I love it. I think it will go a long wavys for my company Review collected by and hosted on G2.com.

Recommendations to others considering Oracle Commerce:

Everyone Review collected by and hosted on G2.com.

What problems is Oracle Commerce solving and how is that benefiting you?

Financial problems. How to make more money Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

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