Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Decent APIs, but slow UI, unhelpful support, and low-reputation IP pools hurt overall usability"
2/5
What do you like best about Oracle Cloud Infrastructure Email Delivery?

There's APIs for anything you'd want to do, and they tend to work well. The pricing is competitive within the industry. The documentation is decent and the reporting, though somewhat limited, is still decent enough to suffice for most applications.

The fundamentals are there, and Dyn should work well for most applications that require purely transactional emails. Review collected by and hosted on G2.com.

What do you dislike about Oracle Cloud Infrastructure Email Delivery?

Honestly, most of these issues could be ignored or excused if their support wasn't so bad. They have no support ticket ownership, which makes getting a complicated issue resolved very time-consuming and frustrating. Every response is from a different person, requiring you to re-explain yourself many, many times.

This feeds into another problem: there's a lack of transparency regarding their deliverability from their shared IP pools. They end up on lots of blacklists, and don't seem to have the baseline reputation that other providers do, but this isn't obvious until you start sending through them. When you try to reach out to their support team for an explanation or more information, well, see above.

A more minor gripe, but some parts of their web UI are mind-blowingly slow, most notably the sub-user list when there are many of them. I've actually written mini apps for internal use just to leverage their API speed over having to deal with their web app's slowness. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Great service and excellent support team"
4.5/5
What do you like best about Oracle Cloud Infrastructure Email Delivery?

The support team will walk you through any issues you have setting up SMTP, checking deliverability or any other issues you may have Review collected by and hosted on G2.com.

What do you dislike about Oracle Cloud Infrastructure Email Delivery?

Quotas are so-so. I would like to see the pricing lowered to make it more available to smaller businesses. Review collected by and hosted on G2.com.

Sumit S.
SS
Sumit S.
Digital Marketing Consultant
Internet
Enterprise (> 1000 emp.)
"Dyn is one of the best smtp servers available!"
4.5/5
What do you like best about Oracle Cloud Infrastructure Email Delivery?

We used dynect for our transactional as well as promotional mails. It fulfills all our requirements for the bulk emailing in our organization. The setup with our crm is easy and smooth running and we also use Dyn for our promotional mails requirement to generate more leads and helps to target our audience with great delivery and best possible way. The report given in dynect is also helps us to analyze the targetting of our promotional campaigns. The price is also become most affordable for us in the long run and help us to decrease our marketing and digital infrastructure budget in the organization. Review collected by and hosted on G2.com.

What do you dislike about Oracle Cloud Infrastructure Email Delivery?

The only thing I dislike is the extraction of the report which takes so much time to extract. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Great for Promotional Emails"
4/5
What do you like best about Oracle Cloud Infrastructure Email Delivery?

Oracle Dyn works great for bulk promotional emails. The delivery is also quite fast. Review collected by and hosted on G2.com.

What do you dislike about Oracle Cloud Infrastructure Email Delivery?

The platform takes very long to load so it can be a hassle to use sometimes. Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Verified User in Medical Practice
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Very neutral experience "
2.5/5
What do you like best about Oracle Cloud Infrastructure Email Delivery?

The software is fast and works well always Review collected by and hosted on G2.com.

What do you dislike about Oracle Cloud Infrastructure Email Delivery?

Software is outdated and feels old. Not always easy to understand Review collected by and hosted on G2.com.

sanjay s.
SS
sanjay s.
Full Stack Developer
Animation
Enterprise (> 1000 emp.)
"One of the best smtp email product in the market"
4.5/5
What do you like best about Oracle Cloud Infrastructure Email Delivery?

Dyn fulfils all our smtp email requirement for transactional as well as promotional mails which we use with our crm to contact our clients and target them for services in an efficient way. Easy to setup with fast email delivery and better inboxing which adds more to our overall experience with email marketing. Review collected by and hosted on G2.com.

What do you dislike about Oracle Cloud Infrastructure Email Delivery?

Many of the times panel slows down and email stucks in queue. Review collected by and hosted on G2.com.

Verified User in Animation
UA
Verified User in Animation
Small-Business (50 or fewer emp.)
"Great email delivery experience"
4/5
What do you like best about Oracle Cloud Infrastructure Email Delivery?

The interface is really intuitive. This has been always a top requirement for the team. Review collected by and hosted on G2.com.

What do you dislike about Oracle Cloud Infrastructure Email Delivery?

Sometimes the load time of the platform are long. It crashed a couple of times at important moments.. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Dyn is best for transactional mails."
3.5/5
What do you like best about Oracle Cloud Infrastructure Email Delivery?

Easy to implement. fast delivery. good IPs with a better reputation Review collected by and hosted on G2.com.

What do you dislike about Oracle Cloud Infrastructure Email Delivery?

Sometimes the problem in integration, No front end, Hard to export the email logs. Review collected by and hosted on G2.com.