--- title: Opus Cloud Telephony Reviews meta_title: 'Opus Cloud Telephony Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Opus Cloud Telephony works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 6 scale: '5' date_modified: '2026-07-12' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Opus Cloud Telephony Reviews **Vendor:** Opus Telecoms **Category:** [VoIP Providers](https://www.g2.com/categories/voip-providers) **Average Rating:** 4.6/5.0 **Total Reviews:** 6 ## About Opus Cloud Telephony Hosted or Cloud Telephony is being adopted by an increasing number of organisations as a means to refresh to their communications technology and a boost to competitive advantage, without the need for large capital investment. ## Opus Cloud Telephony Reviews ### 1. End to end solution to all telecommunication needs **Rating:** 4.0/5.0 stars **Reviewed by:** Sushant V. | Associate Engineering Director , Enterprise (> 1000 emp.) **Reviewed Date:** January 08, 2022 **What do you like best about Opus Cloud Telephony?** The user interface and app performance are good. Team and customer interactions are easier with VOIP and easy to monitor. **What do you dislike about Opus Cloud Telephony?** Echo and lag sometimes which is very upsetting during an important call. **What problems is Opus Cloud Telephony solving and how is that benefiting you?** Team, Vendor and customer interactions. Easier to call and interact. ### 2. G2 for Opus Cloud Telephony **Rating:** 5.0/5.0 stars **Reviewed by:** Anupam Y. | Information Technology Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2023 **What do you like best about Opus Cloud Telephony?** Offering a complete solution for all telecommunication demands is what Opus does best. By offering the greatest telecommunication services, it aids in establishing connections between customers and suppliers. They employ top-notch technology to manage calls, monitor them, and offer customer care support to its consumers in case of problems. **What do you dislike about Opus Cloud Telephony?** Occasionally, echo and lag can be extremely unpleasant during a crucial call. Call hangs up. a connectivity issue. not user-friendly. **What problems is Opus Cloud Telephony solving and how is that benefiting you?** dealings with the seller. I'm dialling my on-site engineer. reaching out to my corporate headquarters. ### 3. Opus Technology to solve all your telephonic communication needs **Rating:** 4.5/5.0 stars **Reviewed by:** Sumita S. | Team lead, Enterprise (> 1000 emp.) **Reviewed Date:** November 13, 2021 **What do you like best about Opus Cloud Telephony?** The best thing about Opus is providing end to end solution to all telecommunication needs. It helps establish connection between customers and suppliers by provide best telephony services. They have the best class technology to handle calls,monitor them provide customer care support in case of issues to its users. Users can contact each other in real time environment through their fast speed network solutions **What do you dislike about Opus Cloud Telephony?** Only thing is when the network gets down your work gets hampered for a fraction of seconds, rest all is a seamless integration of applications **Recommendations to others considering Opus Cloud Telephony:** Use this to solve your communication related needs and best network solutions for connectiong with the world **What problems is Opus Cloud Telephony solving and how is that benefiting you?** Able to connect through telephony services Interact in real time environment on any device anywhere Provide all time customer care service in case of connectivity issues or network related problems Can store,save and print documents and share the same to other opus clients ### 4. Go call **Rating:** 4.5/5.0 stars **Reviewed by:** santhosh k. | Information technology, Enterprise (> 1000 emp.) **Reviewed Date:** September 27, 2021 **What do you like best about Opus Cloud Telephony?** VOIP provides the best calling features. The user interface is good. Overall application quality is smooth. **What do you dislike about Opus Cloud Telephony?** Call drops. Connectivity problem. No ease of use. **What problems is Opus Cloud Telephony solving and how is that benefiting you?** Interaction with the vendor. I am calling my field Engineer. Connecting with my head office. ### 5. Effective Communication through cloud **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** September 24, 2021 **What do you like best about Opus Cloud Telephony?** Cost effective solution, quality of voice calls, reduced expenses on communication set-up, etc. **What do you dislike about Opus Cloud Telephony?** 1) Time to connect can be higher during peak business hours 2) Voice lag at times 3) Occasional echo during group calls **What problems is Opus Cloud Telephony solving and how is that benefiting you?** 1) Team communication across the globe 2) Significant reduction in telephone expenses including capital costs 3) Facility to record and play-back calls ### 6. Quite good product for VOIP **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** August 24, 2021 **What do you like best about Opus Cloud Telephony?** It's streamlines your business and grow them **What do you dislike about Opus Cloud Telephony?** Bit complicated to manage and troubleshooting **Recommendations to others considering Opus Cloud Telephony:** Best features like video conferencing with screen sharing **What problems is Opus Cloud Telephony solving and how is that benefiting you?** Done the solution to office employees ## Opus Cloud Telephony Discussions - [What is Opus Cloud Telephony used for?](https://www.g2.com/discussions/what-is-opus-cloud-telephony-used-for) - [View Opus Cloud Telephony pricing details and edition comparison](https://www.g2.com/products/opus-cloud-telephony/reviews?open_modal_url=%2Fproducts%2Fopus-cloud-telephony%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fopus-cloud-telephony%252Freviews%26source%3Dsticky_header_pin§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+17%3A27%3A34+-0500&secure%5Bsession_id%5D=dfc9daa0-3be1-4710-b486-4f0386a16976&secure%5Btoken%5D=63a384d8f7c3fe246c8f3fe81d5762654c8345eb2ff8f895f9ea76a3fbc7957e&format=llm_user) ## Opus Cloud Telephony Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services - Contact Management - Communication Management - Fax Management - Call List Management - Call Center Management - Queue Management - Third-Party Integrations - Computer Telephony Integration - Real-Time Monitoring - Call Monitoring - Workflow Management - Call Center Integration **Agentic AI - UCaaS Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Third-Party Integrations **Basic Communication** - Phone Calls - Video Calls - Instant Messaging - Screen Sharing - Conference Calls - Desk-to-Desk Calls - SMS Messaging - Chat/Messaging - Video Call Recording - Two-Way Audio & Video - SIP Trunking **Extensions** - Tenancy Flexibility - Native VoIP - CCaaS Option **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Access** - Software Pairing - Browser Extension - Individual Download **Advanced Features** - Hold Music - Automated Attendants - VOiP Number **Features** - Voicemail to Email - Voicemail to SMS - File Sharing - Voice Conferencing - Video Conferencing - Conference Transcripts - Electronic Faxes - IVR - Video Call Recording - Customizable Reports - Real-Time Reporting - Meeting Management - Screen Sharing - Two-Way Audio & Video - Virtual Voicemail **Additional Functionality** - Live Chat - Multi-Channel Communication - Customizable Reports - Call Tracking - Automatic Call Distribution - Real-Time Data - Purchasing & Receiving - Employee Directory - AI Copilot - Activity Tracking - Collaboration Tools - Call Scripting - Real-Time Reporting - Call Recording - Real-Time Analytics - Virtual Call Center - Activity Dashboard - Reporting & Statistics - CRM - Auto-Dialer - Generative AI - Contact Database - Call Transfer - Call Reporting - Call Logging - Voice Mail - Caller ID - Customizable Caller ID - Mobile Access - Callback Scheduling - IVR - API - Interaction Tracking - Call Routing - Alerts/Notifications - Video Conferencing - Call Conferencing - Call Disposition - Predictive Dialer - Spam Blocker - On-Demand Recording - Caller Profiles - Multiple User Accounts - VoIP Connection - Conferencing - Text to Speech - Reporting/Analytics - VoIP - Call Queues - Call Screening - Access Controls/Permissions - Online Voice Transmission - Unified Communications - Voicemail Transcription **Additional Functionality** - Trend Analysis - Generative AI - Voice Mail - SSL Security - Caller ID - Multi-Channel Communication - Activity Tracking - Interaction Tracking - Alerts/Notifications - Virtual Backgrounds - Mobile Access - Contact Management - Call Center Management - Access Controls/Permissions - Call Tracking - Call Transfer - Group Messaging - Call Recording - AI Copilot - Call Monitoring - Task Management - SMS Messaging - Reporting & Statistics - Activity Dashboard - Call Routing - Multi-User Collaboration - Single Sign On - Chat/Messaging ## Top Opus Cloud Telephony Alternatives - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) - 4.2/5.0 (17,667 reviews) - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) - 4.4/5.0 (4,037 reviews) - [Nextiva](https://www.g2.com/products/nextiva/reviews) - 4.5/5.0 (3,577 reviews)