--- title: Opus Cloud Telephony Reviews meta_title: 'Opus Cloud Telephony Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Opus Cloud Telephony works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 6 scale: '5' date_modified: '2026-08-09' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Opus Cloud Telephony Reviews **Vendor:** Opus Telecoms **Category:** [VoIP Providers](https://www.g2.com/categories/voip-providers) **Average Rating:** 4.6/5.0 **Total Reviews:** 6 ## About Opus Cloud Telephony Hosted or Cloud Telephony is being adopted by an increasing number of organisations as a means to refresh to their communications technology and a boost to competitive advantage, without the need for large capital investment. ## Opus Cloud Telephony Reviews ### 1. End to end solution to all telecommunication needs **Rating:** 4.0/5.0 stars **Reviewed by:** Sushant V. | Associate Engineering Director , Enterprise (> 1000 emp.) **Reviewed Date:** January 08, 2022 **What do you like best about Opus Cloud Telephony?** The user interface and app performance are good. Team and customer interactions are easier with VOIP and easy to monitor. **What do you dislike about Opus Cloud Telephony?** Echo and lag sometimes which is very upsetting during an important call. **What problems is Opus Cloud Telephony solving and how is that benefiting you?** Team, Vendor and customer interactions. Easier to call and interact. ## Opus Cloud Telephony Discussions - [What is Opus Cloud Telephony used for?](https://www.g2.com/discussions/what-is-opus-cloud-telephony-used-for) - [View Opus Cloud Telephony pricing details and edition comparison](https://www.g2.com/products/opus-cloud-telephony/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+17%3A59%3A08+-0500&secure%5Bsession_id%5D=12370dec-b27c-4825-a5a2-6f42a409ee0b&secure%5Btoken%5D=2d805e1030fd982e6274321b9da1d90e38e1ef5781b2ff1aa9f2399aedfd5c4f&format=llm_user) ## Opus Cloud Telephony Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services - Contact Management - Communication Management - Fax Management - Call List Management - Call Center Management - Queue Management - Third-Party Integrations - Computer Telephony Integration - Real-Time Monitoring - Call Monitoring - Workflow Management - Call Center Integration **Agentic AI - UCaaS Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Third-Party Integrations **Basic Communication** - Phone Calls - Video Calls - Instant Messaging - Screen Sharing - Conference Calls - Desk-to-Desk Calls - SMS Messaging - Chat/Messaging - Video Call Recording - Two-Way Audio & Video - SIP Trunking **Extensions** - Tenancy Flexibility - Native VoIP - CCaaS Option **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Access** - Software Pairing - Browser Extension - Individual Download **Advanced Features** - Hold Music - Automated Attendants - VOiP Number **Features** - Voicemail to Email - Voicemail to SMS - File Sharing - Voice Conferencing - Video Conferencing - Conference Transcripts - Electronic Faxes - IVR - Video Call Recording - Customizable Reports - Real-Time Reporting - Meeting Management - Screen Sharing - Two-Way Audio & Video - Virtual Voicemail **Additional Functionality** - Live Chat - Multi-Channel Communication - Customizable Reports - Call Tracking - Automatic Call Distribution - Real-Time Data - Purchasing & Receiving - Employee Directory - AI Copilot - Activity Tracking - Collaboration Tools - Call Scripting - Real-Time Reporting - Call Recording - Real-Time Analytics - Virtual Call Center - Activity Dashboard - Reporting & Statistics - CRM - Auto-Dialer - Generative AI - Contact Database - Call Transfer - Call Reporting - Call Logging - Voice Mail - Caller ID - Customizable Caller ID - Mobile Access - Callback Scheduling - IVR - API - Interaction Tracking - Call Routing - Alerts/Notifications - Video Conferencing - Call Conferencing - Call Disposition - Predictive Dialer - Spam Blocker - On-Demand Recording - Caller Profiles - Multiple User Accounts - VoIP Connection - Conferencing - Text to Speech - Reporting/Analytics - VoIP - Call Queues - Call Screening - Access Controls/Permissions - Online Voice Transmission - Unified Communications - Voicemail Transcription **Additional Functionality** - Trend Analysis - Generative AI - Voice Mail - SSL Security - Caller ID - Multi-Channel Communication - Activity Tracking - Interaction Tracking - Alerts/Notifications - Virtual Backgrounds - Mobile Access - Contact Management - Call Center Management - Access Controls/Permissions - Call Tracking - Call Transfer - Group Messaging - Call Recording - AI Copilot - Call Monitoring - Task Management - SMS Messaging - Reporting & Statistics - Activity Dashboard - Call Routing - Multi-User Collaboration - Single Sign On - Chat/Messaging ## Top Opus Cloud Telephony Alternatives - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) - 4.2/5.0 (17,667 reviews) - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) - 4.4/5.0 (4,037 reviews) - [Nextiva](https://www.g2.com/products/nextiva/reviews) - 4.5/5.0 (3,582 reviews)