--- title: Optum Advisory Services Reviews meta_title: 'Optum Advisory Services Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 17 reviews by the users' company size, role or industry to find out how Optum Advisory Services works for a business like yours. aggregate_rating: rating_value: 3.3 review_count: 17 scale: '5' date_modified: '2026-08-10' parent_category: name: Health Services url: https://www.g2.com/categories/health-services --- # Optum Advisory Services Reviews **Vendor:** Optum **Category:** [Other Healthcare Services Providers](https://www.g2.com/categories/other-healthcare-services) **Average Rating:** 3.3/5.0 **Total Reviews:** 17 ## About Optum Advisory Services Optum Advisory Services specializes in helping health care leaders address their biggest challenges with insights and strategies to assert control over their organization’s future. Our diverse capabilities and real-world experience help hardwire meaningful results. ## Optum Advisory Services Reviews ### 1. Sharing experience with OptumRX **Rating:** 4.0/5.0 stars **Reviewed by:** Jazz B. | Client Support Specialist, Construction, Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2024 **What do you like best about Optum Advisory Services?** The simplicity of the User Interface mobile application. **What do you dislike about Optum Advisory Services?** Sometimes it takes time to get the prescription confirmation. **What problems is Optum Advisory Services solving and how is that benefiting you?** It helps us manage RX Claims. It makes my task easier as an administrator. ### 2. Simple, Easy and Does Exactly What it Claims to Be Good at **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2023 **What do you like best about Optum Advisory Services?** It's simple and easy to start working with and integrating to the existing environment **What do you dislike about Optum Advisory Services?** Still not the best of support in terms of features being offered **What problems is Optum Advisory Services solving and how is that benefiting you?** Its solving for the whole prescription management workflows for us, and introducing this has saved us considerable amount of time and resources in the past ### 3. Optum needs a little help **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2021 **What do you like best about Optum Advisory Services?** Optum has its ups and downs just like any other program, but it does have an excellent direction for use. There are a lot of good features that help you along while using the program. I Have no troubles in looking for the patient eligibility or searching for claims and other claim related information. You can add the patients to your front screen and never have to input the information again. It also gives you a breakdown of what they owe, if their deductible is met and if you need authorization for services. **What do you dislike about Optum Advisory Services?** The actual downside of this program is if you are not associated with a specific practice anymore, then you need them to remove you from the rooster from Optum, and you are unable to remove yourself. It only bothers me because you want to cut all ties with a facility, and if the facility has a harmful practice, you are genuinely fighting to gain control of yourself and your name. **What problems is Optum Advisory Services solving and how is that benefiting you?** The ability to show patients they have a balance due to the deductible, out of pocket, and if the services need prior authorization for any services rendered. I can explain any information to patients with proof. ### 4. Does the job for providers and patients **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** October 24, 2021 **What do you like best about Optum Advisory Services?** My main use for Optum Rx was obtaining prior authorization details for providers. I love the ease of the system, and from the employers who helped me a lot whenever I had some trouble. **What do you dislike about Optum Advisory Services?** There wasn't too much that I didn't like about this system. I loved all of the help that I received. **Recommendations to others considering Optum Advisory Services:** I advise providers to cut out third party and submit online to OptumRx portals **What problems is Optum Advisory Services solving and how is that benefiting you?** The benefits of handling electronic prior authorizations or ePA, is that it cuts out the middle man, and allows a quick response to patient care ### 5. Optum was very helpful when discussing my coveage and benefits. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2021 **What do you like best about Optum Advisory Services?** The representatives were very helpful in being patient when researching how my benefits would cover services that I needed. **What do you dislike about Optum Advisory Services?** The only downside that I really found was that Optum was a 3rd party subsidy to my primary insurance. **What problems is Optum Advisory Services solving and how is that benefiting you?** I was able to get access to informaiton about all services that my plan offered. ### 6. Great tool to help get your prescriptions! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2021 **What do you like best about Optum Advisory Services?** I like best the ease of using the software program for patients and their prescriptions. **What do you dislike about Optum Advisory Services?** I dislike that all patients don't qualify for this program **Recommendations to others considering Optum Advisory Services:** Recommend checking to see if the medication is offered first prior to signing up **What problems is Optum Advisory Services solving and how is that benefiting you?** Solving the problem of patients not having access to their medications ### 7. Lots of opportunities **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2021 **What do you like best about Optum Advisory Services?** Can be adapted to companies needs for staff to succeed **What do you dislike about Optum Advisory Services?** Waiting for IT to adjust software for employees to complete tasks **What problems is Optum Advisory Services solving and how is that benefiting you?** Increase data collected Quality improvement for company ## Optum Advisory Services Discussions - [try to phone them](https://www.g2.com/discussions/31758-try-to-phone-them) - 1 comment, 1 upvote - [View Optum Advisory Services pricing details and edition comparison](https://www.g2.com/products/optum-advisory-services/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+04%3A44%3A07+-0500&secure%5Bsession_id%5D=531009ba-2858-4eea-9f41-8bcff0bfe6f2&secure%5Btoken%5D=80c223a36fb51a9e178ab77a3ebe8834c20891cd97a9b39e0773517a95d60cb9&format=llm_user) ## Optum Advisory Services Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Support** - Go Live Support - Documentation - Training - Metrics - Admin Services **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top Optum Advisory Services Alternatives - [Coastal](https://www.g2.com/products/coastal/reviews) - 5.0/5.0 (184 reviews) - [Magna5](https://www.g2.com/products/magna5/reviews) - 4.6/5.0 (66 reviews) - [Corsica Technologies](https://www.g2.com/products/corsica-technologies/reviews) - 4.5/5.0 (59 reviews)