--- title: Optro Reviews meta\_title: 'Optro Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1622 reviews by the users' company size, role or industry to find out how Optro works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 1622 scale: '5' date\_modified: '2026-08-12' parent\_category: name: Governance, Risk & Compliance url: https://www.g2.com/categories/governance-risk-compliance --- ### Optro Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Optro, finding it great for basic audit functions and assessments. [(243 mentions)](https://www.g2.com/products/optro/reviews?filters%5Bsentiment_snippet%5D=1277391&qs=pros-and-cons#reviews) Users appreciate the **efficiencies** of Optro, finding it easy to use for comprehensive audit functions and connections. [(150 mentions)](https://www.g2.com/products/optro/reviews?filters%5Bsentiment_snippet%5D=1276138&qs=pros-and-cons#reviews) Users find the software to be **intuitive and user-friendly** , enhancing their overall experience when configured properly. [(113 mentions)](https://www.g2.com/products/optro/reviews?filters%5Bsentiment_snippet%5D=1277163&qs=pros-and-cons#reviews) Users love the **versatile modules** of Optro that facilitate easy linkages and centralize functionality efficiently. [(100 mentions)](https://www.g2.com/products/optro/reviews?filters%5Bsentiment_snippet%5D=1276319&qs=pros-and-cons#reviews) Users love the **audit efficiency** of Optro, benefiting from seamless integration and streamlined processes throughout their audits. [(84 mentions)](https://www.g2.com/products/optro/reviews?filters%5Bsentiment_snippet%5D=1273785&qs=pros-and-cons#reviews) Users find the **limited functionality** of Optro restricts their ability to fully utilize analytics and projects. [(71 mentions)](https://www.g2.com/products/optro/reviews?filters%5Bsentiment_snippet%5D=1278589&qs=pros-and-cons#reviews) Users find that **improvement is needed** , particularly in risk assessment integration and user guidance for the Optro platform. [(63 mentions)](https://www.g2.com/products/optro/reviews?filters%5Bsentiment_snippet%5D=1276121&qs=pros-and-cons#reviews) Users find **limited customization** in Optro, facing challenges with complex roles, permissions, and dashboard creation. [(54 mentions)](https://www.g2.com/products/optro/reviews?filters%5Bsentiment_snippet%5D=1278971&qs=pros-and-cons#reviews) Users find the **interface not intuitive** , making feature navigation and understanding complex functionalities a challenge. [(54 mentions)](https://www.g2.com/products/optro/reviews?filters%5Bsentiment_snippet%5D=1273847&qs=pros-and-cons#reviews) Users struggle with **limited formatting options** and find some AI features unhelpful for organizing work papers effectively. [(51 mentions)](https://www.g2.com/products/optro/reviews?filters%5Bsentiment_snippet%5D=1273560&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Optro ##### 1. Ease of Use Users appreciate the **ease of use** of Optro, finding it great for basic audit functions and assessments. [ See 243 mentions ](https://www.g2.com/products/optro/reviews?filters%5Bsentiment_snippet%5D=1277391&qs=pros-and-cons#reviews) See Related User Reviews ![Prasanna S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Prasanna S.") PS Prasanna S. Enterprise (\> 1000 emp.) 4.5/5 "Great Audit Management Tool" What do you like about Optro? The reason I dropped the rating a little bit is I am working on survey templates and Optro does not have a good branching feature like MS Forms. I wou ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Overall a great user experience and easy to administer" What do you like about Optro? Optro's controls management and ops audit modules are really where the tool excels. It gave businesses the ability to generate a living and always cha ##### 2. Audit Management Users appreciate the **efficiencies** of Optro, finding it easy to use for comprehensive audit functions and connections. [ See 150 mentions ](https://www.g2.com/products/optro/reviews?filters%5Bsentiment_snippet%5D=1276138&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Overall a great user experience and easy to administer" What do you like about Optro? Optro's controls management and ops audit modules are really where the tool excels. It gave businesses the ability to generate a living and always cha AC alex c. Small-Business (50 or fewer emp.) 5.0/5 "Efficient and Powerful, But AI Features Come at a Price" What do you like about Optro? Efficiencies. The application is great and easy to use for basic audit functions. ##### 3. Intuitive Users find the software to be **intuitive and user-friendly** , enhancing their overall experience when configured properly. [ See 113 mentions ](https://www.g2.com/products/optro/reviews?filters%5Bsentiment_snippet%5D=1277163&qs=pros-and-cons#reviews) See Related User Reviews ![Prasanna S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Prasanna S.") PS Prasanna S. Enterprise (\> 1000 emp.) 4.5/5 "Great Audit Management Tool" What do you like about Optro? The reason I dropped the rating a little bit is I am working on survey templates and Optro does not have a good branching feature like MS Forms. I wou ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Overall a great user experience and easy to administer" What do you like about Optro? Optro's controls management and ops audit modules are really where the tool excels. It gave businesses the ability to generate a living and always cha ##### 4. Features Users love the **versatile modules** of Optro that facilitate easy linkages and centralize functionality efficiently. [ See 100 mentions ](https://www.g2.com/products/optro/reviews?filters%5Bsentiment_snippet%5D=1276319&qs=pros-and-cons#reviews) See Related User Reviews ![Tara M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tara M.") TM Tara M. Enterprise (\> 1000 emp.) 5.0/5 "Outstanding Dashboarding and Issue Management in AuditBoard" What do you like about Optro? I like the rebranding combined with the excellent product ![Prasanna S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Prasanna S.") PS Prasanna S. Enterprise (\> 1000 emp.) 4.5/5 "Great Audit Management Tool" What do you like about Optro? The reason I dropped the rating a little bit is I am working on survey templates and Optro does not have a good branching feature like MS Forms. I wou ##### 5. Audit Efficiency Users love the **audit efficiency** of Optro, benefiting from seamless integration and streamlined processes throughout their audits. [ See 84 mentions ](https://www.g2.com/products/optro/reviews?filters%5Bsentiment_snippet%5D=1273785&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Overall a great user experience and easy to administer" What do you like about Optro? Optro's controls management and ops audit modules are really where the tool excels. It gave businesses the ability to generate a living and always cha AC alex c. Small-Business (50 or fewer emp.) 5.0/5 "Efficient and Powerful, But AI Features Come at a Price" What do you like about Optro? Efficiencies. The application is great and easy to use for basic audit functions. ### 5 Cons or Disadvantages of Optro ##### 1. Limited Functionality Users find the **limited functionality** of Optro restricts their ability to fully utilize analytics and projects. [ See 71 mentions ](https://www.g2.com/products/optro/reviews?filters%5Bsentiment_snippet%5D=1278589&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Complex Audit Tool" What do you dislike about Optro? The suggested improvements were never implemented. The fact that they changed the name of the company and expansion of other tools almost seems that t MO Matthew O. 4.0/5 "Streamlines Audits with Continuous Improvement" What do you dislike about Optro? Some functionality is in early stages and makes it difficult to use, including things like resource planner and some of the newer proposed functionali ##### 2. Improvement Needed Users find that **improvement is needed** , particularly in risk assessment integration and user guidance for the Optro platform. [ See 63 mentions ](https://www.g2.com/products/optro/reviews?filters%5Bsentiment_snippet%5D=1276121&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Complex Audit Tool" What do you dislike about Optro? The suggested improvements were never implemented. The fact that they changed the name of the company and expansion of other tools almost seems that t ![Mohammad A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohammad A.") MA Mohammad A. Small-Business (50 or fewer emp.) 4.5/5 "Great for Overseeing Financial Statements, Compliance, and Risk Management" What do you dislike about Optro? dowside about this is focused on fault not growth, and too much paper work and delays ##### 3. Limited Customization Users find **limited customization** in Optro, facing challenges with complex roles, permissions, and dashboard creation. [ See 54 mentions ](https://www.g2.com/products/optro/reviews?filters%5Bsentiment_snippet%5D=1278971&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Complex Audit Tool" What do you dislike about Optro? The suggested improvements were never implemented. The fact that they changed the name of the company and expansion of other tools almost seems that t CC Carlos C. Small-Business (50 or fewer emp.) 4.0/5 "All-in-One Compliance Management That Saves Time and Reduces Errors" What do you dislike about Optro? customisation options are somewhat limited when compared to other platforms ##### 4. Not Intuitive Users find the **interface not intuitive** , making feature navigation and understanding complex functionalities a challenge. [ See 54 mentions ](https://www.g2.com/products/optro/reviews?filters%5Bsentiment_snippet%5D=1273847&qs=pros-and-cons#reviews) See Related User Reviews ![Nikita J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nikita J.") NJ Nikita J. Enterprise (\> 1000 emp.) 4.0/5 "AuditBoard Streamlines Audit & Risk Management with Centralized, Time-Saving Workflows" What do you dislike about Optro? Some features have a learning curve, especially for new users. Performance can occasionally feel show,and certain configuration or reports could be mo ![Abhinav Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abhinav Y.") AY Abhinav Y. 4.5/5 "Streamlines Audit and Compliance with Ease" What do you dislike about Optro? While I find AuditBoard extremely useful, there are a few areas where I think it could be improved. At times, moving between different modules or dash ##### 5. Limitations Users struggle with **limited formatting options** and find some AI features unhelpful for organizing work papers effectively. [ See 51 mentions ](https://www.g2.com/products/optro/reviews?filters%5Bsentiment_snippet%5D=1273560&qs=pros-and-cons#reviews) See Related User Reviews ![VIDYASAGARREDDY K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "VIDYASAGARREDDY K.") VK VIDYASAGARREDDY K. Mid-Market (51-1000 emp.) 4.5/5 "User-Friendly Tool for SOX Control and Managing Audits and Risk Assessments in One Place" What do you dislike about Optro? Giving access to users from only possible from the Bulk import. MO Matthew O. 4.0/5 "Streamlines Audits with Continuous Improvement" What do you dislike about Optro? Some functionality is in early stages and makes it difficult to use, including things like resource planner and some of the newer proposed functionali ![Bradley M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bradley M.") BM Bradley M. 10/22/2025 "User-Friendly GRC Tool with Impressive Reporting" 5/5 What do you like best about Optro? I really appreciate how easy it was to set up AuditBoard with our implementation team, as there were no difficulties from the start. I find the reporting feature particularly beneficial. This feature has helped us overcome reporting challenges by consolidating all our data into one section, which significantly improves our efficiency. It is a major positive outcome that AuditBoard is very user-friendly not just for my team but for our stakeholders as well. The user-friendliness enhances our work processes and outcomes, making it easier for everyone involved. Moreover, the impressive reporting capabilities alone are a strong reason for me to consider purchasing AuditBoard again, and I am very likely to recommend it to others, thanks to these strengths. Review collected by and hosted on G2.com. What do you dislike about Optro? Nothing Review collected by and hosted on G2.com. What problems is Optro solving and how is that benefiting you? AuditBoard solves reporting challenges by aggregating data in one place, enhancing user-friendliness for my team and stakeholders. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite SU Sarah U. Associate Security Compliance Engineer Enterprise (\> 1000 emp.) 1/13/2026 "Efficient and Centralized Audit Platform" 4.5/5 What do you like best about Optro? AuditBoard makes it easy to manage audits end-to-end in one place. Documentation is well-organized and tracking issues and evidence is straightforward. It improves visibility, collaboration and traceability, thereby making audits more organized and efficient while reducing manual effort. Review collected by and hosted on G2.com. What do you dislike about Optro? Although I sometimes encounter usability and performance issues, I consider the platform generally reliable and I appreciate that it keeps improving over time. Review collected by and hosted on G2.com. What problems is Optro solving and how is that benefiting you? AuditBoard centralizes audit workflows, evidence tracking, and reporting in one place, which helps to minimize manual work. Additionally, it enhances visibility, encourages stronger collaboration, and boosts the overall efficiency of the audit process. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite JY Jodie Y. 10/21/2025 "Easy Setup, Highly Customizable with Slight Navigation Hurdles" 4.5/5 What do you like best about Optro? I really appreciate that the setup of AuditBoard was fairly easy, as it allowed for a smooth transition into using the platform without any significant hurdles. It's also a great benefit that AuditBoard is highly customizable, enabling me to tailor it exactly to fit my needs and adapt to specific requirements. I find it extremely valuable how it simplifies the tracking of audit work steps, making my workflow more efficient and streamlined. The continued development of detailed features, like the challenge process in the risk assessment tool, is something that keeps me engaged and confident about the product's future capabilities. Review collected by and hosted on G2.com. What do you dislike about Optro? Some of the navigation can be a little cumbersome. Review collected by and hosted on G2.com. What problems is Optro solving and how is that benefiting you? I find the product makes it easier to track audit work steps and is very customizable, which benefits my audit and risk assessment tasks. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Janine Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Janine Z.") JZ Janine Z. 10/22/2025 "Effortless Setup, Boosted Audit Efficiency" 5/5 What do you like best about Optro? I appreciate the ease of setup with AuditBoard, which made the initial process smooth and hassle-free. Using AuditBoard has allowed me to apply a consistent internal audit methodology for operational audits, which greatly enhances our audit processes. The platform provides significant efficiencies, especially in our SOX hub, streamlining workflows and improving productivity. I find the features like workstreams, audit templates, auditable entities, and the aura risk assessment extremely useful for our audit needs. The introduction of the new artificial intelligence feature is exciting and adds a valuable dimension to the software's capabilities. Overall, AuditBoard is a highly effective tool for our audit practices, and I wouldn't change anything about it. Review collected by and hosted on G2.com. What do you dislike about Optro? There is nothing I dislike. Review collected by and hosted on G2.com. What problems is Optro solving and how is that benefiting you? I find AuditBoard applies a consistent internal audit methodology and gains efficiencies in our SOX hub. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite AC alex c. Director of Internal Audit Small-Business (50 or fewer emp.) 10/22/2025 "Efficient and Powerful, But AI Features Come at a Price" 5/5 What do you like best about Optro? Efficiencies. The application is great and easy to use for basic audit functions. Review collected by and hosted on G2.com. What do you dislike about Optro? That it cost more to add AI features. This should be something that is included as part of any purchase. Review collected by and hosted on G2.com. What problems is Optro solving and how is that benefiting you? We did not have a repository for items. With auditboard we will be able to retain our information and also management our issues and remediation. Review collected by and hosted on G2.com. Show More 3/19/2026 Validated ReviewerIncentivizedSource: Seller invite ![Trevor L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Trevor L.") TL Trevor L. Inventor Small-Business (50 or fewer emp.) 5/23/2024 "AuditBoard is a very helpful tool, but improvments are slow" 4/5 What do you like best about Optro? AuditBoard helps our audit function in that it keeps us organized and I appreicate that most items (controls, issues, narratives, policies, etc.) link to oneanother so that fewer things need updating. Review collected by and hosted on G2.com. What do you dislike about Optro? Having to type the capital B in the middle. Actually, there are a number of features that I don't like, but have brought up to the community and made suggestions for improvements. However, the community suggestion list shows that less than 1% of suggestions are taken, including small quality of life items. The biggest drawback from my perspective is that there still isn't a functioinal method of performing attribute testing within the program - this has been in the works at AuditBoard for years now, but no updates have been made after a very poor initial process. Reports and advanced features, such as API Dashboards are also terrible. I've had meetings for almost a year with AB tech team and have yet to get it functioning. I've even suggested they update their reports and was litterally told they won't be doing that. Review collected by and hosted on G2.com. What problems is Optro solving and how is that benefiting you? Communicating with both clients and external auditors. Workstreams are a great tool and being able to link narratives to controls and issues. Review collected by and hosted on G2.com. Show More Response from Yoselyn Rea of Optro [Editedit](https://www.g2.com/survey_responses/optro-review-9694958/official_response/edit) Thank you for sharing your experience with AuditBoard, Trevor! We're thrilled to hear that the platform has helped improve communication and collaboration within your audit function. Your feedback about the capitalization and attribute testing is valuable to us, we will be sure to pass this along to our product team for consideration in future updates. We’re actively working on new features, and your feedback will help inform those! 9/10/2025 Validated ReviewerSource: Seller invite TM tom m. 10/22/2025 "Anticipated Full Visibility and Efficient Risk Management" 5/5 What do you like best about Optro? I am optimistic about the potential for AuditBoard to provide full visibility and streamline risk management processes. I anticipate that by using AuditBoard, I will be able to achieve speediness and mastery in risk remediation, which is crucial for enhancing the effectiveness of risk management operations. Furthermore, I believe the inclusion of artificial intelligence capabilities could significantly enhance the platform's functionality, possibly making it a compelling choice for future use. Additionally, I am impressed with the straightforward setup process, which suggests ease of use. My confidence in these features is reflected in my likelihood to recommend AuditBoard to others, scoring it a perfect 10 out of 10. Review collected by and hosted on G2.com. What do you dislike about Optro? n/a Review collected by and hosted on G2.com. What problems is Optro solving and how is that benefiting you? I expect AuditBoard to provide full visibility for risk management and enhance risk remediation speed, which will benefit our operations significantly. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite VT Victor T. Risk Reporting Analyst Enterprise (\> 1000 emp.) 9/9/2025 "Clean Platform with Limited Features and Customization Constraints" 2/5 What do you like best about Optro? UI is very user friendly and clean. The layout and navigation are clear for non-technical user to adopt quickly. Platform GRC capabilities for managing enterprise risks, internal audits and compliance workflow are sufficient for basic workflow. The new reporting tool via 'Connected Dashboard' looks promising and I hope there are continuous effort to improve this feature. Review collected by and hosted on G2.com. What do you dislike about Optro? Poor implementation. The data mapping and permission design is a mess to administer. Very limited when it comes to workflow that require higher level of customization to meet business needs. The out of the box solution is limited in customization whether it be creating new form templates, risk assessment, workstream survey and reports generation. Expect a lot of work-around or response from support to have it request a potential feature in the future. One of the more frustrating aspects has been the support experience. Tier 1 support often acts as bottleneck, especially for complex issues that clearly require escalation to the product manager or engineering team member. We have encountered delays in resolution due to prolonged back-and-forth before a case is handed off to Tier 2 or Product support. Review collected by and hosted on G2.com. What problems is Optro solving and how is that benefiting you? The platform has help with consolidating our GRC data and enhance visibility of the program to our organization. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Electrical/Electronic Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Electrical/Electronic Manufacturing") UE Verified User in Electrical/Electronic Manufacturing Enterprise (\> 1000 emp.) 8/22/2024 "Super user friendly, easy to use!" 5/5 What do you like best about Optro? I love how easy AuditBoard is to use and is so user friendly. It was an easy implementation process. We have been using it for a few years now, and when new employees start, they are able to jump right in with how intuitive they are with their features. We get great support for customizations and with our dashboards. The dashboard capabilities are amazing and beyond helpful to keep us on track and for reference. I use them all the time to guide me what I should be working on. These are also so helpful for the management team as this is where the data and analytics can really help change the way we work. We have also been using WorkStream which is so great when you have to reach out to a large population. Great software all around! Review collected by and hosted on G2.com. What do you dislike about Optro? Really nothing from my perspective but maybe from my company's perspective, the cost! It is more expensive than other solutions but guess you get what you pay for! :) Review collected by and hosted on G2.com. What problems is Optro solving and how is that benefiting you? Management of all our Internal Audit projects including all aspects such as documentation, PBC requests, version control, global access, testing management, follow up of issues, team time management, etc. Review collected by and hosted on G2.com. Show More 9/9/2025 Current UserValidated ReviewerSource: G2 invite on behalf of seller ![Madison R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Madison R.") MR Madison R. Internal Audit Analyst Enterprise (\> 1000 emp.) 3/9/2026 "Streamlined Control Testing Tracking and Organized File Management" 4/5 What do you like best about Optro? Being able to track the different steps in testing controls. Having the ability to keep files separated by Control, Interim, etc. as well as hours logged and more. Review collected by and hosted on G2.com. What do you dislike about Optro? Some of the software is a little clunky when it comes to the timesheet. Review collected by and hosted on G2.com. What problems is Optro solving and how is that benefiting you? AuditBoard solves a lot of our documentation issues, and has helped us to streamline future controls testing. Review collected by and hosted on G2.com. 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