We used Optix from the start so can't compare to others but would have no reason to change suppliers, it is a brilliant piece of software that works seamlessly from end user through to management system. Easy to set up, intergrate with other platforms and straight forward to navigate. They are always one step ahead of any operational issues we come up against. Highly reccommend! Review collected by and hosted on G2.com.

There are no negatives, customer service is always quick to respond and always has a quick helpful tip to get you past your blocks. They will even do video calls to show you best shortcuts if needs be. Review collected by and hosted on G2.com.

I love using Optics as a one-stop shop for everything from invoicing and billing to community engagement. I can easily disseminate announcements and reach my entire community through integrations! Review collected by and hosted on G2.com.

Integrating optics can be a little challenging, depending on which platform you are integrating with. Specifically, integrating with MailChimp can be difficult. However, most of the trigger issues that arise during integration are on the MailChimp side, rather than with the optics app. Overall, there's not much to dislike about optics. Review collected by and hosted on G2.com.

As an administrator, the interface is really beautiful, user-friendly, and intuitive to maneuver! We used the admin dashboard daily to keep an eye on room bookings, member check-ins, invoicing, and making announcements to members (via the app and and easy checkbox to also send via email). The billing/invoice view is also very easy to filter and you can see instantly on a page view (or set notifications to email you) as to whether credit card payments were successful or declined. It's also very important for us to require a payment method be kept on file, and having that feature as one that can be toggled on during our onboarding of new members is critical to our operations. There is also a widget for your website, that can allow room booking directly connected to the software. There are really so many features, that I'm sure I'm forgetting to mention a few simple but useful options. Review collected by and hosted on G2.com.

I do wish the Admin Dashboard was more responsive in design to being viewed from a mobile phone. Currently, it is only viewable from a desktop/laptop view. Review collected by and hosted on G2.com.

That I can communicate effectively with members/team. The customer support is super efficient and responsive. I use Optix every day and find it a must have in my day to day. No matter how many changes my schedule has, Optix is aways great to refer to. It has been very easy to use and has integrated well into my working day. Review collected by and hosted on G2.com.

I haven't found a dislike so far! It is very easy to use! Review collected by and hosted on G2.com.

Optix App has a sleek, user-friendly, and intuitive app design that has greatly improved our coworking space management experience. Customer care provided by the Optix team has been outstanding. They have been available for any questions or concerns we had during the onboarding process and while introducing the app to our clients. Their responsiveness and support have been invaluable. What I like the most is that Optix team listened to our requests, and needs and adapted to our unique business model, even though there were not so many requests like ours. This is very valuable. Review collected by and hosted on G2.com.

Initially, some features did not align perfectly with our specific business model. The onboarding process took a bit longer than anticipated during our initial implementation, but Optix team has been responsive and attentive throughout this process. There are still some minor flaws like the payment process during the client's first registration, which we hope will be improved soon. Review collected by and hosted on G2.com.

Being able to know how many members are in the space at a time because of location tracking and thereby avoiding having to be at the reception area constantly, is really helpful for the function of the coworking space. Review collected by and hosted on G2.com.

Our particular business is part coworking, part daycare so ultimately it just have the specific features this business needs. Review collected by and hosted on G2.com.

The customer support from Optix is unmatched. They're always available to provide insights, problem-solve, and innovate with you. The interface is great & extremely user-friendly as well. Review collected by and hosted on G2.com.

Wish the app was a little more customizable, but it's overall clean & easy to use so I really can't complain! Review collected by and hosted on G2.com.

There are too many things to list here. The beautifully clean design, the incredible feature set, the thougtful approach to literally every solution that they've rolled out, the ever expanding assortment of features and integrations with other great companies, the amazing team and their increidble support. There is too much to like. Review collected by and hosted on G2.com.

I am struggling to think of a single thing I don't like about Optix. Potentially the only possibly negative interaction that I've ever had with Optix was before I actually signed up as a customer. I wanted to try the platform out for free and this was not in alignment with their policies, I was frustrated about this but ultimately decided to just take a leap and sign up, I am SO glad that I did. They were right to be strict about this policy. Review collected by and hosted on G2.com.

I've loved all of its functions and capabilites. It's been perfect for my business. Kelly and Florencia from customer support have also been 10/10 Review collected by and hosted on G2.com.

There's a couple features I wish it had, but even without them I can get by with other features. Review collected by and hosted on G2.com.

It helps our team manage new leads, CRM, and reporting. Review collected by and hosted on G2.com.

Not enough inetergration with 3rd party companies. Review collected by and hosted on G2.com.