--- title: Optix Reviews meta\_title: 'Optix Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 28 reviews by the users' company size, role or industry to find out how Optix works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 28 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software --- ### Optix Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find the **support team extremely helpful** , providing quick responses and thorough assistance throughout the setup process. [(3 mentions)](https://www.g2.com/products/optix/reviews?filters%5Bsentiment_snippet%5D=1741809&qs=pros-and-cons#reviews) Users highlight the **ease of use** of Optix, simplifying processes and enhancing overall functionality for both admins and clients. [(2 mentions)](https://www.g2.com/products/optix/reviews?filters%5Bsentiment_snippet%5D=1741874&qs=pros-and-cons#reviews) Users find the **easy setup** of Optix allows quick implementation of features and efficient business management. [(2 mentions)](https://www.g2.com/products/optix/reviews?filters%5Bsentiment_snippet%5D=1742247&qs=pros-and-cons#reviews) Users praise the **implementation ease** of Optix, finding it simple to integrate and utilize across various functions. [(2 mentions)](https://www.g2.com/products/optix/reviews?filters%5Bsentiment_snippet%5D=1741732&qs=pros-and-cons#reviews) Users value the **limitless integration capabilities** of Optix, enhancing their operational efficiency and user experience. [(2 mentions)](https://www.g2.com/products/optix/reviews?filters%5Bsentiment_snippet%5D=1742395&qs=pros-and-cons#reviews) Users feel the absence of **essential features** like discount codes limits the potential of Optix. [(1 mentions)](https://www.g2.com/products/optix/reviews?filters%5Bsentiment_snippet%5D=2294461&qs=pros-and-cons#reviews) Users report **poor support services** at times, struggling with response times and unresolved issues during updates. [(1 mentions)](https://www.g2.com/products/optix/reviews?filters%5Bsentiment_snippet%5D=2007416&qs=pros-and-cons#reviews) Users face **setup difficulties** while integrating various business services, though support is helpful in troubleshooting issues. [(1 mentions)](https://www.g2.com/products/optix/reviews?filters%5Bsentiment_snippet%5D=2199303&qs=pros-and-cons#reviews) Users experience occasional **software bugs** during updates, but the responsive support team provides helpful temporary fixes. [(1 mentions)](https://www.g2.com/products/optix/reviews?filters%5Bsentiment_snippet%5D=2007405&qs=pros-and-cons#reviews) Users experience **user interface issues** due to ongoing updates, but responsive support helps mitigate problems effectively. [(1 mentions)](https://www.g2.com/products/optix/reviews?filters%5Bsentiment_snippet%5D=2007412&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Optix ##### 1. Helpful Users find the **support team extremely helpful** , providing quick responses and thorough assistance throughout the setup process. [ See 3 mentions ](https://www.g2.com/products/optix/reviews?filters%5Bsentiment_snippet%5D=1741809&qs=pros-and-cons#reviews) See Related User Reviews ![Emily M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emily M.") EM Emily M. Small-Business (50 or fewer emp.) 4.5/5 "Y'all Are STELLAR" What do you like about Optix? The abilities for integration/ implementation and the built-ins are endless! The team I have encountered in our set up have been to the moon helpful a ![Nicole H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicole H.") NH Nicole H. Small-Business (50 or fewer emp.) 5.0/5 "Top Notch!" What do you like about Optix? The onboarding team and overall service team are amazing. Any time we had a question, they responded quickly and were beyond helpful. Optix is constan ##### 2. Ease of Use Users highlight the **ease of use** of Optix, simplifying processes and enhancing overall functionality for both admins and clients. [ See 2 mentions ](https://www.g2.com/products/optix/reviews?filters%5Bsentiment_snippet%5D=1741874&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Owner, Founder" What do you like about Optix? Ease of use, useful functionality and ability to automate key components of my business. Great support and easy to setup and get started. ![Christopher S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christopher S.") CS Christopher S. Small-Business (50 or fewer emp.) 5.0/5 "Best Dev and Support Team in the Game, Even Better Platform" What do you like about Optix? -Responsive and helpful support team. I have seen features I recommend be added to the platform, and the support team has been amazing at asking clari ##### 3. Easy Setup Users find the **easy setup** of Optix allows quick implementation of features and efficient business management. [ See 2 mentions ](https://www.g2.com/products/optix/reviews?filters%5Bsentiment_snippet%5D=1742247&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Owner, Founder" What do you like about Optix? Ease of use, useful functionality and ability to automate key components of my business. Great support and easy to setup and get started. ![Christopher S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christopher S.") CS Christopher S. Small-Business (50 or fewer emp.) 5.0/5 "Best Dev and Support Team in the Game, Even Better Platform" What do you like about Optix? -Responsive and helpful support team. I have seen features I recommend be added to the platform, and the support team has been amazing at asking clari ##### 4. Implementation Ease Users praise the **implementation ease** of Optix, finding it simple to integrate and utilize across various functions. [ See 2 mentions ](https://www.g2.com/products/optix/reviews?filters%5Bsentiment_snippet%5D=1741732&qs=pros-and-cons#reviews) See Related User Reviews ![Emily M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emily M.") EM Emily M. Small-Business (50 or fewer emp.) 4.5/5 "Y'all Are STELLAR" What do you like about Optix? The abilities for integration/ implementation and the built-ins are endless! The team I have encountered in our set up have been to the moon helpful a ![Christopher S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christopher S.") CS Christopher S. Small-Business (50 or fewer emp.) 5.0/5 "Best Dev and Support Team in the Game, Even Better Platform" What do you like about Optix? -Responsive and helpful support team. I have seen features I recommend be added to the platform, and the support team has been amazing at asking clari ##### 5. Integrations Users value the **limitless integration capabilities** of Optix, enhancing their operational efficiency and user experience. [ See 2 mentions ](https://www.g2.com/products/optix/reviews?filters%5Bsentiment_snippet%5D=1742395&qs=pros-and-cons#reviews) See Related User Reviews ![Emily M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emily M.") EM Emily M. Small-Business (50 or fewer emp.) 4.5/5 "Y'all Are STELLAR" What do you like about Optix? The abilities for integration/ implementation and the built-ins are endless! The team I have encountered in our set up have been to the moon helpful a ![Christopher S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christopher S.") CS Christopher S. Small-Business (50 or fewer emp.) 5.0/5 "Best Dev and Support Team in the Game, Even Better Platform" What do you like about Optix? -Responsive and helpful support team. I have seen features I recommend be added to the platform, and the support team has been amazing at asking clari ### 5 Cons or Disadvantages of Optix ##### 1. Missing Features Users feel the absence of **essential features** like discount codes limits the potential of Optix. [ See 1 mentions ](https://www.g2.com/products/optix/reviews?filters%5Bsentiment_snippet%5D=2294461&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Owner, Founder" What do you dislike about Optix? Functionality is great - there are a few features I think would make a huge difference (like discount code) would make it even better. Wish there we ##### 2. Poor Support Services Users report **poor support services** at times, struggling with response times and unresolved issues during updates. [ See 1 mentions ](https://www.g2.com/products/optix/reviews?filters%5Bsentiment_snippet%5D=2007416&qs=pros-and-cons#reviews) See Related User Reviews ![Christopher S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christopher S.") CS Christopher S. Small-Business (50 or fewer emp.) 5.0/5 "Best Dev and Support Team in the Game, Even Better Platform" What do you dislike about Optix? -The team is constantly updating and improving the service, which means there can sometimes be temporary hiccups either on my side (learning curve) or ##### 3. Setup Difficulties Users face **setup difficulties** while integrating various business services, though support is helpful in troubleshooting issues. [ See 1 mentions ](https://www.g2.com/products/optix/reviews?filters%5Bsentiment_snippet%5D=2199303&qs=pros-and-cons#reviews) See Related User Reviews ![Nicole H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicole H.") NH Nicole H. Small-Business (50 or fewer emp.) 5.0/5 "Top Notch!" What do you dislike about Optix? Mostly nothing - except for random things that pertained to our business specifically. On top of coworking, we also offer wellness services and bookin ##### 4. Software Bugs Users experience occasional **software bugs** during updates, but the responsive support team provides helpful temporary fixes. [ See 1 mentions ](https://www.g2.com/products/optix/reviews?filters%5Bsentiment_snippet%5D=2007405&qs=pros-and-cons#reviews) See Related User Reviews ![Christopher S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christopher S.") CS Christopher S. Small-Business (50 or fewer emp.) 5.0/5 "Best Dev and Support Team in the Game, Even Better Platform" What do you dislike about Optix? -The team is constantly updating and improving the service, which means there can sometimes be temporary hiccups either on my side (learning curve) or ##### 5. User Interface Issues Users experience **user interface issues** due to ongoing updates, but responsive support helps mitigate problems effectively. [ See 1 mentions ](https://www.g2.com/products/optix/reviews?filters%5Bsentiment_snippet%5D=2007412&qs=pros-and-cons#reviews) See Related User Reviews ![Christopher S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christopher S.") CS Christopher S. Small-Business (50 or fewer emp.) 5.0/5 "Best Dev and Support Team in the Game, Even Better Platform" What do you dislike about Optix? -The team is constantly updating and improving the service, which means there can sometimes be temporary hiccups either on my side (learning curve) or ## Top-Rated Alternatives [ ![Tactic](https://images.g2crowd.com/uploads/product/hd_favicon/a742856ae09efdc82fbf04b38c305e20/tactic.svg "Tactic") Tactic 4.6/5(555) ](https://www.g2.com/products/tactic/reviews) [ ![Sign In Solutions](https://images.g2crowd.com/uploads/product/hd_favicon/c81ed0bfcfcfd6ef667053569c83f38d/sign-in-solutions.svg "Sign In Solutions") Sign In Solutions 4.7/5(401) ](https://www.g2.com/products/sign-in-solutions/reviews) [ ![Zoom Workplace](https://images.g2crowd.com/uploads/product/hd_favicon/c7b3378ce337ba60fdf54bb51ab3eebf/zoom-workplace.svg "Zoom Workplace") Zoom Workplace 4.5/5(56,556) ](https://www.g2.com/products/zoom-workplace/reviews) [ View All Alternatives ](https://www.g2.com/products/optix/competitors/alternatives) ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting") AC Verified User in Consulting Small-Business (50 or fewer emp.) 11/29/2023 "Altogather i was very pleased with Optix services" 5/5 What do you like best about Optix? Its very intuitive and easy to use. All our user were very satisfied with the Application Review collected by and hosted on G2.com. What do you dislike about Optix? The cellular app doesn't support some features neede as admin. Review collected by and hosted on G2.com. What problems is Optix solving and how is that benefiting you? It allows multiple users to manage limited resources easly and intuitively Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Staffing and Recruiting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Staffing and Recruiting") US Verified User in Staffing and Recruiting Mid-Market (51-1000 emp.) 10/12/2022 "Optix" 4.5/5 What do you like best about Optix? This platform is best because I use it for coworking spaces and flexible offices since I work from home Review collected by and hosted on G2.com. What do you dislike about Optix? There isn't much I don't like from this program I would say the technology could be more updated from bugs and other issues like better community engagement Review collected by and hosted on G2.com. What problems is Optix solving and how is that benefiting you? It helps work from home in a virtual sense assists with community engagement for coworking Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 5/18/2022 "Optix" 5/5 What do you like best about Optix? Optix is you can think as a customisable mobile app that makes admin and teams view manage all stuff related to the workplace altogether. Smart next generation view of your surroundings. E.g meeting rooms availability, your team mates meeting calendar, events, cafeteria stuff etc as per the requirement Review collected by and hosted on G2.com. What do you dislike about Optix? I just want organization's to go more smart in terms of workplace with apps like optix sooner which is least prioritized zone in the business today Review collected by and hosted on G2.com. Recommendations to others considering Optix: Just people need more awareness of optix like more marketing may help , just a suggestion though Review collected by and hosted on G2.com. What problems is Optix solving and how is that benefiting you? A smart workplace and better visibility of all the shared resources. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Mid-Market (51-1000 emp.) 5/18/2022 "Optix" 5/5 What do you like best about Optix? We used it for betterment of meeting rooms and team members calendars optimization. Mobile app is quite good and easy to use. It increased visibility and transparency in my workplace as per the view of my colleagues. Review collected by and hosted on G2.com. What do you dislike about Optix? NA, as it worked and served its purpose to the fullest. Review collected by and hosted on G2.com. Recommendations to others considering Optix: You can watch the demo on official website as it will make you more aware of the actual product and it's usability. You can decide based on the trial or demo as per your choice. Review collected by and hosted on G2.com. What problems is Optix solving and how is that benefiting you? Meeting rooms bookings and workplace optimization. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") CR Verified User in Retail Enterprise (\> 1000 emp.) 8/16/2021 "Good product created to resolve space management issues" 4/5 What do you like best about Optix? This product is well designed & easy to use and quickly onboard the team on it. There are plenty of cool features & each feature is working as expected. Continuous customer feedback is a good thing. I could not find any better space management software in the market. Review collected by and hosted on G2.com. What do you dislike about Optix? Optix team should provide an update on the software. Review collected by and hosted on G2.com. What problems is Optix solving and how is that benefiting you? Our team solved the some problems which we ere facing from past times. Administering membership and billing is simple and intuitive. Review collected by and hosted on G2.com. Show More 8/19/2021 Validated ReviewerIncentivizedSource: G2 invite ![Naga Ravi Teja D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Naga Ravi Teja D.") ND Naga Ravi Teja D. Senior Solutions Architect Enterprise (\> 1000 emp.) 7/29/2021 "Experience of workspace connectivity through Optix" 4/5 What do you like best about Optix? Ease of using Optix has been my best experience along with its rich connectivity features. Review collected by and hosted on G2.com. What do you dislike about Optix? It gets slow sometimes and gets unstable when clicked multiple times. Review collected by and hosted on G2.com. What problems is Optix solving and how is that benefiting you? Helping workers in a remote Working scenarios and staggered working scenarios. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Thad H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thad H.") TH Thad H. CVC service agent Mid-Market (51-1000 emp.) 12/14/2018 Business partner of the seller or seller's competitor, not included in G2 scores. "Very pleasant to use" 4/5 What do you like best about Optix? The way i can see the billing tab without going to a different webpage Review collected by and hosted on G2.com. What do you dislike about Optix? How long it takes to load every customers account page Review collected by and hosted on G2.com. What problems is Optix solving and how is that benefiting you? Helps me de escalate a collect call by giving me access to the customers old bill and I can detail what exactly makes up their balance Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite JH JEff H. Systems admin Small-Business (50 or fewer emp.) 9/28/2018 "Efficient software for scheduling and managing memberships" 4/5 What do you like best about Optix? The scheduling applications and ease of use for our members. Review collected by and hosted on G2.com. What do you dislike about Optix? Difficulty in pulling transactional reports. Review collected by and hosted on G2.com. What problems is Optix solving and how is that benefiting you? We use Optix to manage and schedule our editing rooms and other equipment. It has worked nicely. Review collected by and hosted on G2.com. 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