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Tatiana H.
Clinical Coordinator
Small-Business (50 or fewer emp.)
"Easy Template Editing with Flexible Display Options"
5/5
What do you like best about OptiSigns?

Being able to edit templates inside of the website and it automatically added into the display is great. I also like that I can have one device vertical and one device horizontal if I want. Also the different ways it can be displayed. I switched from another device to this one and I love it. I update it daily as new things come in. I have not used customer support yet but I know that the option is there. It is very user friendly with implementing new slides to each playlist. Review collected by and hosted on G2.com.

What do you dislike about OptiSigns?

I currently do not have any downsides that I have found. The one I am thinking of is maybe the tiktok app being integrated in a better way possibly. Review collected by and hosted on G2.com.

Response from Sam Bui of OptiSigns
Edit edit

Hi Tatiana,

Thanks so much for sharing your experience! We’re glad OptiSigns makes it easy to edit templates, manage different screen orientations, and keep your content updated daily—especially for sharing real-time updates across your building.

We appreciate your trust in us and wish you all the best ahead.

Warm regards,

Sam

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Quick and Easy Screen Updates—Even from Your Phone and User Friendly"
4/5
What do you like best about OptiSigns?

how easy and fast it is to update the playlist and what is on the screen. I also enjoy how easy it is to figure out, I have a coworker who learned pretty fast and had a few question about how to use the system. I also enjoy that you can connect it to your phone so when I'm not at the shop, I can update the screens without hoping on a computer. Review collected by and hosted on G2.com.

What do you dislike about OptiSigns?

I can't seem to figure out how to make my playlist cleaner or figure out the scheduling so that I don't have to worry about changing it for specific days. Review collected by and hosted on G2.com.

Response from Sam Bui of OptiSigns
Edit edit

Hi there,

Thanks so much for sharing your experience! We’re glad OptiSigns makes it easy to update playlists quickly, manage screens from your phone, and keep guests informed about specials and upcoming events.

Regarding playlist organization and scheduling, thank you for the feedback. Please refer to the attached document for detailed guidance to set up schedules. If you’d like help finding the best workflow that works best for you, please reach out to support@optisigns.com and we’ll be happy to assist.

We appreciate your trust in us and wish you all the best ahead.

Warm regards,

Sam

See how OptiSigns improved
SH
Samantha H.
Office Manager
Small-Business (50 or fewer emp.)
"Easy to Use, Great Value, and Smooth TV Integration"
5/5
What do you like best about OptiSigns?

OptiSigns is easy to use and reasonably priced for business use. The mobile app is very convenient, runs smoothly, and integrates well with our office TVs. Customer service has also been responsive and helpful whenever I’ve needed support. The AI functions is convenient also. Review collected by and hosted on G2.com.

What do you dislike about OptiSigns?

There's nothing negative that I have found about OptiSigns. Review collected by and hosted on G2.com.

Response from Sam Bui of OptiSigns
Edit edit

Hi Samantha,

Thanks so much for sharing your experience! We’re glad OptiSigns has been easy to use, reasonably priced, and convenient to manage through the mobile app.

It’s great to hear that OptiSigns integrates well with your office TVs, helps free up extra laptops, and provides a smoother setup for your team.

We appreciate your trust in us and wish you all the best ahead.

Warm regards,

Sam

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Easy to Use and Reliable- Very little frustrations"
3.5/5
What do you like best about OptiSigns?

It is easy to use and works well! We rarely have any technical issues. Review collected by and hosted on G2.com.

What do you dislike about OptiSigns?

There are some limitations sometimes that cause a bit of frustration. They are simple but technical in nature and as someone is learning how to use it, it can cause confusion where scheduled items have to be edited or modified. For instance, if you make a change to a repeated event, the change only applies moving forward from the date selected, not all scheduled occurances of the same event. Review collected by and hosted on G2.com.

Response from Sam Bui of OptiSigns
Edit edit

Hi there,

Thanks so much for sharing your experience! We’re glad OptiSigns has been easy to use, reliable, and that the recent asset viewing update has made managing previously uploaded content smoother.

Regarding the edit of repeated scheduled events, thank you for the feedback. Please reach out to support@optisigns.com with your device model and more details; we’ll be happy to design a workflow that works best for you.

We appreciate your trust in us and wish you all the best ahead.

Warm regards,

Sam

AS
Amy S.
Group Marketing Director
Small-Business (50 or fewer emp.)
"Easy Screen Control Across Multiple Salons with Excellent Support"
5/5
What do you like best about OptiSigns?

We have 5 salons within a 20 mile radius in the UK and Optisigns allows me to control what appears on the marketing screens in each salon. I personalise each screen for each particular location and team members. I personally use PowerPoint for the presentation build, save as an MP4 and upload from Head Office.

The interface is easy to use and straight forward. I am technologically minded but I think the drag and drop interface makes it suitable for most users.

I had some issues with loading the app onto one screen. I contacted support and although not in my timezone, they were patient and worked with me until I could get the issue resolved. Very good service from them, Review collected by and hosted on G2.com.

What do you dislike about OptiSigns?

I don’t particularly like being restricted by file size limits, but I understand why there has to be a cap. I now work with the file size in mind. Review collected by and hosted on G2.com.

Response from Sam Bui of OptiSigns
Edit edit

Hi Amy,

Thanks so much for sharing your experience! We’re glad OptiSigns helps you manage and personalize screens across all your salon locations remotely, and that our support team was able to help get everything running smoothly.

Regarding the file size limit, thanks for the feedback and understanding. For videos, you may find our online streaming Apps (i.e., YouTube) helpful to play heavy-sized videos. If it is still not feasible for you, you can contact our support team any time at support@optisigns.com, we'd be happy to help!

We appreciate your trust in us and wish you all the best ahead.

Warm regards,

Sam

Austin B.
AB
Austin B.
IT Support Specialist
Mid-Market (51-1000 emp.)
"Effortless Setup, Easy Everyday Use, and Good Premade Signage."
5/5
What do you like best about OptiSigns?

I appreciate the ease of use of the entire platform from setting up to using everyday. I love the premade signage as well Review collected by and hosted on G2.com.

What do you dislike about OptiSigns?

Theres nothing I don't like about it. It does it's job and I don't have worry about it. Review collected by and hosted on G2.com.

Response from Sam Bui of OptiSigns
Edit edit

Hi Austin,

Thanks so much for sharing your experience! We’re glad OptiSigns has been easy to set up and use every day, and that the premade signage helps support your office TV displays.

It’s great to hear that remote updates make managing your signage easier and give you one less thing to worry about.

We appreciate your trust in us and wish you all the best ahead.

Warm regards,

Sam

SB
Simon B.
Ward Clerk
Enterprise (> 1000 emp.)
"Started off great - Features work but became less value compared to other platforms"
3.5/5
What do you like best about OptiSigns?

Layout still easy to use however finding the features are comparible to others that offer the service for free. Review collected by and hosted on G2.com.

What do you dislike about OptiSigns?

1 screen free for life like other platforms? Review collected by and hosted on G2.com.

Response from Kate N of OptiSigns
Edit edit

Hi Simon,

Thank you for your feedback!

We also appreciate your feedback about testing changes before they go live. This is valuable insight, and we'll definitely take it into consideration as we continue improving our platform.

If there’s anything else we can do to enhance your experience, feel free to reach out!

Best,

Kate

CB
Carl B.
Business owner
Small-Business (50 or fewer emp.)
"Easy and reliable"
4.5/5
What do you like best about OptiSigns?

OptiSigns has been a great addition to our shop — easy to set up, simple to update on the fly, and it’s made our promotions and pricing way more visible to customers walking in. Reliable and low-hassle. Highly recommend for any small business looking to upgrade their signage. Review collected by and hosted on G2.com.

What do you dislike about OptiSigns?

So far we have not experienced anything we do not like about optisigns Review collected by and hosted on G2.com.

Response from Sam Bui of OptiSigns
Edit edit

Hi Carl,

Thanks so much for sharing your experience! We’re glad OptiSigns has been easy to set up, simple to update, and helpful for making your in-store promotions and pricing more visible to customers.

It’s great to hear that it has been reliable, low-hassle, and a strong fit for your shop.

We appreciate your trust in us and wish you all the best ahead.

Warm regards,

Sam

Joshua W.
JW
Joshua W.
Operations Manager
Mid-Market (51-1000 emp.)
"OptiSigns Is Intuitive and Easy for Older Field Guys to Learn"
5/5
What do you like best about OptiSigns?

OptiSigns is super intuitive and simple to use. I am a novice, 46 year old, computer and software user. My background consists of primarily field work. Our company uses this software and it was very easy for me to acclimate to using it! Thank you to OptiSigns for making it easy for us older field guys to transition into promotional opportunities. Review collected by and hosted on G2.com.

What do you dislike about OptiSigns?

I haven't run into anything that I don't like. If I could change one thing, it would be making the templates menu bar default to closed. Let me open it if I want to select a template. Review collected by and hosted on G2.com.

Response from Sam Bui of OptiSigns
Edit edit

Hi Joshua,

Thanks so much for sharing your experience! We’re glad OptiSigns has been intuitive and easy to pick up and that it’s helping your team automate internal communication for training, safety, and events.

Regarding the templates menu bar, sorry for the inconvenience—for now, you can close it manually (see the attached image). If you need any help, please feel free to contact us at support@optisigns.com.

We appreciate your trust in us and wish you all the best ahead.

Warm regards,

Sam

See how OptiSigns improved
Nathan N.
NN
Nathan N.
IT manager
Mid-Market (51-1000 emp.)
"Intuitive Cloud Base console and manage all devices remotely"
4/5
What do you like best about OptiSigns?

I like it when you have 1 console and can control all the TVs & PCs. And best of all it's cloud base Review collected by and hosted on G2.com.

What do you dislike about OptiSigns?

I haven't find anything that I don't like yet. It seems very intuitive. Review collected by and hosted on G2.com.

Response from Sam Bui of OptiSigns
Edit edit

Hi Nathan,

Thanks so much for sharing your experience! We’re glad OptiSigns gives you one cloud-based console to manage your TVs, PCs, and lobby devices remotely.

It’s great to hear that setup has been intuitive, integrations are easy, performance has been strong, and our support and onboarding have been helpful.

We appreciate your trust in us and wish you all the best ahead.

Warm regards,

Sam