The most helpful thing about OptinMonster is the ease of use. Setting up a campaign is simple with OptinMonster! Review collected by and hosted on G2.com.
The downside of OptinMonster is the limited availability for the free version. Review collected by and hosted on G2.com.
I believe that OptinMonster is of the best in how many products it offers in one platform. There are a ton of ways you can use this platform to effectively gain customers and create the most conversions. You do all the hard work to get people to your website, let OptinMonster make do the work to get conversions to the people that do come to your website Review collected by and hosted on G2.com.
I wish their customer support was more available, responsive and able. I had an issue and it felt like I was asking a rock for help over and over again. I have been apologized to and have been contacted again, but it felt terrible knowing I couldn't get someone to help me when I needed it. I actually couldn't get OptinMonster to work at all during the trial period and had to cancel it completely and unplug it from my website as a result of terrible customer service. I, however, recognize the asset that OptinMonster can be to my business and have decided to give this platform another chance. Review collected by and hosted on G2.com.
It's a straightforward platform to jump in and start using. The targeting rules are flexible to allow your campaigns to show only when you want. Multiple design options range from in-your-face pop-ups to subtle banners, depending on how you want to integrate your pop-up into the customer journey. Review collected by and hosted on G2.com.
We have to create separate campaigns for mobile and desktop so I would like to see more responsive design options. I also would like a tool that would show what pages have campaigns showing on them so we can ensure that we do not have overlap of campaigns Review collected by and hosted on G2.com.
Thank you so much for sharing your experience, Ellen! We're thrilled you're finding the platform and our Targeting Rules so flexible and easy to use! We find them to be a hit with many of our customers, especially MonsterChains.
This set of rules allows you to show or hide campaigns based on how the visitor interacted with other campaigns on your site. If you have yet to try MonsterChains, you can learn more about it here: https://optinmonster.com/docs/how-to-use-monsterchains-to-display-your-campaigns-based-on-visitor-interaction/.
And I appreciate your feedback about our Mobile Templates and campaign organization — you've made some excellent points.
Our team is always looking for advancements to make our builder the best it can be, so I'll be sure to share your ideas with our team.
Thanks again for your kind words and for being the best part of OptinMonster!
The fact that I can retarget and also set Geo location targeting is what I love most about OptinMoster. They are the best. No lies Review collected by and hosted on G2.com.
It can be a little pricey for a budget person. But given its features, it's worth it Review collected by and hosted on G2.com.
Thank you so much for sharing your experience, Ajayi! We're thrilled to know you're liking our Geolocation feature! We find it to be a hit with many of our customers.
And we really appreciate your feedback on our pricing. For those looking for a lower cost, we do offer monthly subscription plans here -- https://optinmonster.com/pricing/monthly/. (Although there are more savings when you purchase yearly).
Last but not least, if you haven't already, we'd like to invite you to join our Beta Program, which will allow you to use new features before they are officially released! You can learn more about our Beta Program and how to join here: https://optinmonster.com/docs/how-to-enable-optinmonster-beta-program.
Thanks again for your kind words and for being the best part of OptinMonster!
Easy to use - great results; support is super friendly Review collected by and hosted on G2.com.
that i didn't find it earlier and wasted my time with other apps Review collected by and hosted on G2.com.
Their new custom fields feature was much needed and works nicely. Quite happy with it and styling fields is also much easier and intuitive now. Support is quick to answer and helpful too. Review collected by and hosted on G2.com.
I haven't had much success with location targeting display rules to be honest. It would be nice to show a different form to users depending on their location, but we couldn't get it to work reliably. Editing forms can also be quite annoying, with the text editor box getting in the way quite often. Wish they would fix that. Review collected by and hosted on G2.com.
Thank you for sharing your feedback on OptinMonster! We're thrilled to hear that you've found our new fields mapping feature helpful and that styling fields is now easier and more intuitive for you. That's exactly what we were hoping for!
We are sorry to hear that you've experienced issues with location targeting display rules. While we strive to make our platform as reliable as possible, the database we use for this is:
99.8% accurate on a country level
80% accurate on a state level in the US
68% accurate for cities in the US within a 50-kilometer radius
so there may be occasional hiccups.
We're constantly working to improve this feature along with the user experience and appreciate your feedback.
Thank you for choosing OptinMonster and for taking the time to share your thoughts. We appreciate your business and look forward to continuing to serve you in the future!
OptinMonster is easier than other products I tried.
I set up a campaign the first time and it was easy to do.
The staff is really helpful if you need assistance. Review collected by and hosted on G2.com.
I really can't think of anything I would change. Review collected by and hosted on G2.com.
Thanks for such a glowing review, Linda! I'm so glad you found our team so helpful, and you've been able to grow your email list quickly and easily! That's precisely what we're striving for, and can't wait to see what you do next.
If you haven't already, we'd like to invite you to join our Beta Program which will allow you to use new features before they are officially released! You can learn more about our Beta Program and how to join here: https://optinmonster.com/docs/how-to-enable-optinmonster-beta-program.
Thanks again for your kind words and for being the best part of OptinMonster! And cheers to your continued success!
It’s a great product with tons of customizability and features. Literally more options than you can try out. Diverse triggering abilities and easy integration with other platforms or webhooks.
In addition, the customer support is top notch! (literally never had better, shoutout to Mustafa who has helped me countless times)
Couldn’t be happier! Review collected by and hosted on G2.com.
So much customizability that it can be difficult to understand what to do at times. But after the initial learning curve and great customer support, you are able to do anything you want within the platform. Review collected by and hosted on G2.com.
Thank you for sharing your positive experience with us, Joshua! We're so glad to know that you're enjoying OptinMonster and find our features, triggering abilities, and easy integration with other platforms top-notch!
We're also delighted to know that our customer support team, especially Mustafa, was able to assist you with any questions or concerns you had. We strive to put people first and fight for our customer's success, and we're thrilled we've exceeded your expectations.
Thanks again for your kind words and for being the best part of OptinMonster! We look forward to continuing to provide you with great features and top-notch customer support in the future.
The graphics of the pop ups, the ease of design of campaigns, and the integration with MailChimp. Review collected by and hosted on G2.com.
I have yet to come across a dislike about OptinMonster. Review collected by and hosted on G2.com.
Thank you for sharing your positive experience with us, Robert! We're thrilled to know that you're finding it so easy to create a well-designed popup, and our team has been so helpful along the way. It's wonderful to know that we have exceeded your expectations.
Thanks again for your kind words and for being the best part of OptinMonster!
OptinMonster has all the features needed to implement pop-ups simply and effectively. Their support team is also super accessible and helpful! Review collected by and hosted on G2.com.
It would be nice to integrate some AI into it and give suggestions to reduce the length of a headline, create compelling copy, etc. Review collected by and hosted on G2.com.
Thank you so much for sharing your positive experience with OptinMonster, Jonathan! We're thrilled to know we offer all the features you AND your clients need to create popups effectively.
And it's fantastic to know you've been so successful collecting leads for you and your agency's clients! That's exactly what we're here for!
I'll be sure to share your suggestion about integrating AI to suggest headlines and compelling copy. It certainly could be a valuable addition to the platform!
Thank you again for your review, and please let us know if there's anything else we can do to assist you in your work. We are always here for you and look forward to helping you in every way we can!