--- title: Optimum Payroll Reviews meta_title: 'Optimum Payroll Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 11 reviews by the users' company size, role or industry to find out how Optimum Payroll works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 11 scale: '5' date_modified: '2026-08-07' parent_category: name: HR url: https://www.g2.com/categories/hr --- # Optimum Payroll Reviews **Vendor:** Optimum Solutions **Category:** [Payroll Software](https://www.g2.com/categories/payroll) **Average Rating:** 4.0/5.0 **Total Reviews:** 11 ## About Optimum Payroll Optimum Solutions provides Payroll, HR, and Time & Attendance software available on premise or in the cloud across many industries. Optimum Payroll clients process over 12 MILLION paychecks annually. ## Optimum Payroll Pros & Cons **What users like:** - Users appreciate the **exceptional customer support** from Optimum Payroll, making issue resolution quick and easy. (5 reviews) - Users highlight the **ease of use** of Optimum Payroll, praising its intuitive design and helpful customer service. (5 reviews) - Users appreciate the **implementation ease** of Optimum Payroll, finding it user-friendly and quick to integrate. (3 reviews) - Users find the **customer service and support** of Optimum Payroll to be exceptionally helpful and easy to use. (2 reviews) - Users appreciate the **ease of use** in Optimum Payroll, which simplifies payroll management for large organizations. (2 reviews) - Intuitive (1 reviews) - Payroll Ease (1 reviews) - Reliability (1 reviews) - Response Time (1 reviews) - User Interface (1 reviews) **What users dislike:** - Users find the **reporting function complex** , making it difficult to access and utilize necessary data effectively. (3 reviews) - Users feel that Optimum Payroll has **limited features** , often struggling to find data and reports effectively. (2 reviews) - Users find the **report function difficult to use** , leading to challenges in accessing necessary data effectively. (1 reviews) - Users find the **steep learning curve** of Optimum Payroll challenging, requesting better onboarding and tutorials for smoother navigation. (1 reviews) ## Optimum Payroll Reviews ### 1. Good Payroll Product with great customer service **Rating:** 1.5/5.0 stars **Reviewed by:** Andrew C. | Vice President | Human Resources, Banking, Mid-Market (51-1000 emp.) **Reviewed Date:** December 22, 2016 **What do you like best about Optimum Payroll?** It was a great product for payroll in its day. Once setup it is a workhorse that gets the job done. A person usually answers the phone and customer service is above average. **What do you dislike about Optimum Payroll?** It is very dated in the modern HR world. The interface and navigation are well below. Usability is difficult, hard to get reports and data out of the system. Listed features beyond payroll do not provide any real usability as you would think. **What problems is Optimum Payroll solving and how is that benefiting you?** We used it for payroll and time tracking. We tried to use it for other features but it was ineffective beyond payroll and time. ## Optimum Payroll Discussions - [What does Optimum Payroll do?](https://www.g2.com/discussions/what-does-optimum-payroll-do) - [What is the use of Optimum Payroll?](https://www.g2.com/discussions/what-is-the-use-of-optimum-payroll) - [What is optimum HRIS?](https://www.g2.com/discussions/what-is-optimum-hris) - [What can payroll software do?](https://www.g2.com/discussions/what-can-payroll-software-do) - [Is Optimum HRIS compliant with the Affordable Care Act (ACA) changes?](https://www.g2.com/discussions/is-optimum-hris-compliant-with-the-affordable-care-act-aca-changes) - 1 upvote - [View Optimum Payroll pricing details and edition comparison](https://www.g2.com/products/optimum-payroll/reviews?filters%5Bnps_score%5D%5B%5D=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+04%3A02%3A03+-0500&secure%5Bsession_id%5D=813bc289-afa9-4a0a-8779-8be163027bcd&secure%5Btoken%5D=4277a1ad6f0be720050d6124fef48dd03a9b784cd22695af182ace3d696ae008&format=llm_user) ## Optimum Payroll Features **Employee Self Service** - Web Portal - Benefits Manager - Mobile - Self Service Portal **Automation** - Process Automation **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery - Split Deposits **Logistics** - Dashboards & Reporting - Data Collection - Lanuguage Options - Activity Dashboard - Real-Time Data - Real-Time Reporting - Payroll Reporting **Taxes** - Tax Calculation - Tax Filing - Automatic Tax Payment **Management** - Schedule Creation Tools - Schedule Management - Employee Leave Management - User Access - User Role Access - Employee Information - Employee Information Automation - Calendar Management - Workflow Management - Compliance Management - Timesheet Management - Payroll Management - HR Management - Time Off Management - Task Management - Document Management - Mobile Access **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration - API - 401(k) Tracking - Expense Tracking - Vacation/Leave Tracking - Third-Party Integrations - Third-Party Integration **Monitoring** - Regulations Enforcement - Compliance Monitoring - Integration - Third-Party Integrations **Additional Functionality** - Reminders - Mobile App - Status Tracking - Sick Leave Tracking - Overtime Calculation - Reporting/Analytics - Time Tracking - API - Employee Scheduling - Employee Database - Role-Based Permissions - FMLA Administration - Self Service Portal - Data Import/Export - AI Copilot - Generative AI - Approval Process Control - Search/Filter - Attendance Tracking - Vacation/Leave Tracking - Biometric Recognition - Clock In/Out - Alerts/Notifications - Customizable Reports - Project Time Tracking - Audit Trail - Leave Tracking - Multi-Location - Access Controls/Permissions - Time & Expense Tracking - Real-Time Notifications - Lockout Periods - Electronic Signature - Automated Scheduling - Geofencing - Labor Forecasting - Employee Portal - Employee Time Tracking - Punch card - Automatic Time Capture **Platform** - Payroll Reporting - User, Role, and Access Management - Performance and Reliability - Scalability - Payroll Reporting - Activity Dashboard - Compensation Management - Timesheet Management - Performance Management - Benefits Management - Document Management - Payroll Management - Compliance Management - Cash Flow Management - Team Management - Policy Management - Calendar Management - Mobile Access - Attendance Management - Deduction Management - Employee Management - Reimbursement Management - Audit Management - Receipt Management - Time Off Management - Workflow Management - Expense Management **Additional Functionality** - Reminders - Employee Profiles - Generative AI - Alerts/Notifications - W-2 Preparation - Multi-Country - Employee Database - Reporting & Statistics - Employee Self Service - AI Copilot - Data Import/Export - Multi-State - Approval Process Control - Tax Compliance - Access Controls/Permissions - Time Tracking - Customizable Reports - Web-based Deployment - Payroll Outsourcing - Expense Claims - Multi-Currency - Corporate/Business - Chatbot - 1099 Preparation - Auto Update - Time & Attendance - AI/Machine Learning - Employee Onboarding - Batch Processing - Accounting - For Accountants - For CPA Firms - Multi-Location - Reporting/Analytics - For Small Businesses - Workflow Automation ## Top Optimum Payroll Alternatives - [UKG Ready](https://www.g2.com/products/ukg-ready/reviews) - 4.4/5.0 (2,372 reviews) - [Paychex](https://www.g2.com/products/paychex/reviews) - 4.1/5.0 (1,700 reviews) - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - 4.2/5.0 (4,209 reviews)