We've been working with Optimove for over six years and have seen the product evolving. We love that they’re listening to our feedback to improve the product. It’s easy to use and if you need help there’s always your lovely CSM around the corner helping you. It’s a very powerful tool to manage and optimize your customer relationship. All in all we’re very happy with Optimove, their team and their professionality. Review collected by and hosted on G2.com.

From time to time we do encounter longer loading times but that's about it. Review collected by and hosted on G2.com.

How simple it is to set up campaigns and the vast amount of data points that you can use to target the right people at the right time. Review collected by and hosted on G2.com.

The only thing that I dislike is that you cannot quickly view your templates in the Control Panel. Review collected by and hosted on G2.com.

The platform is very easy to manage, constantly evolving, very well maintained and we highly appreciate the top-notch customer support, that comes with it. I am pretty sure we are not using it to its full extent and we should start to explore all the Analysis Options bit by bit. As of now the Optibot insights are helping us a lot to improve our campaigns and customer-life-cycle periods. Review collected by and hosted on G2.com.

We encounter some minor connection inssues. Review collected by and hosted on G2.com.

I like that it provides actionable insights through optibot, it's really good feedback in knowing how your campaigns are performing Review collected by and hosted on G2.com.

Nothing at the moment to dislike about Optimove Review collected by and hosted on G2.com.

The team demonstrated exceptional responsiveness and professionalism. Our training sessions were highly engaging, informative, and delivered with a level of expertise that truly enhanced the learning experience. The technology is incredibly user-friendly, and we are excited to start integrating it into our processes. Review collected by and hosted on G2.com.

There weren't any major downsides, just a lot to digest at once, but we will get there. Review collected by and hosted on G2.com.

Optimove is very useful in my day to day for the creation of strategic campaigns that we can carry out with its specific attributes we can make successful campaigns for loyalty, recovery and retention. Review collected by and hosted on G2.com.

So far so good! Let's see how we do in the course of time. Review collected by and hosted on G2.com.

The ease of the interface and uncomplicated back office which makes it quick and simple to get the data required. The support we get from the team is also very effective. Review collected by and hosted on G2.com.

There are no dislikes that spring to mind currently. Review collected by and hosted on G2.com.

The possibilites that it offer for my everyday work. Review collected by and hosted on G2.com.

Sometimes it can be laggy, specially when working with more campaigns in mission control. Review collected by and hosted on G2.com.

Optimove seems like an easy to use (user wised) - accurate - trustworthy BI tool with a lot of capabilities! I can use my data with the best case scenario! Review collected by and hosted on G2.com.

There are limitations regarding data calculation timeframes! 🙏I need customized period snapshots! Review collected by and hosted on G2.com.

The most important thing in optimove is customer segmentation. Optimove gives you a lot of possibilities to sort customers by their value, collect data on their activity history, etc. Review collected by and hosted on G2.com.

Nightly updates sometimes take a little too long. Counting customers in segments is also not the fastest. Sometimes there are problems with real-time triggers in campaigns. Review collected by and hosted on G2.com.