OptimoRoute Reviews (57)

Reviews

OptimoRoute Reviews (57)

4.8
57 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and efficient routing capabilities of OptimoRoute, highlighting how it simplifies logistics operations and saves time. The software's intuitive interface and reliable performance make it a valuable tool for managing multiple drivers and deliveries. However, some users note that certain features are limited by subscription tiers.

Pros & Cons

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Missy C.
MC
Missy C.
Director de TI
Enterprise (> 1000 emp.)
"Manage all deliveries and create greater flow and optimization of work."
4.5/5
What do you like best about OptimoRoute?

It is an easy and precise solution for small organizations.

Allows you to import all your routes using Google Maps.

It has proven to be a unique and efficient solution, dedicated to each driver creating a better organization in their deliveries without any problem.

Integrating Excel is terrific, making exporting each order easier. Review collected by and hosted on G2.com.

What do you dislike about OptimoRoute?

Nothing has displeased us, and he has created constant work, organizing not only the day-to-day but also a better optimization for our business. Review collected by and hosted on G2.com.

Response from Support Team of OptimoRoute

Hi Missy,

Yay! We’re thrilled our app is so useful for your organization.

If you ever need anything else, feel free to reach us at support@optimoroute.com or +1 855 338 2838.

In the meantime, we’d love for you to follow us on social media for more updates on our useful features.

Tony B.
TB
Tony B.
Small-Business (50 or fewer emp.)
"Streamlined our Deliveries, Increased Capacity & Profits"
5/5
What do you like best about OptimoRoute?

Many of the features are intuitive and extremely easy to use without always emailing support. Video tutorials are extremely helpful as well in answering any additional questions. When needed customer support is quick & efficient. I love the fact that I can be self sufficient with the app. The flexibility it provides in making changes to the established route is indispensable. I can alter a rout based on that driver's availability or experience. Review collected by and hosted on G2.com.

What do you dislike about OptimoRoute?

Can't customize the delivery report based on my industry. The baseline template of the delivery report is great but being able to remove some columns that are not applicable to me would be great. Review collected by and hosted on G2.com.

Response from Support Team of OptimoRoute

Hi Tony,

Means a lot to us that you took the time to review OptimoRoute’s optimization software. We’re thrilled that it helped your business streamline its processes and that you found it easy to use!

As for delivery report customization, drop us a line at support@optimoroute.com, we’d be happy to help out and find a solution that works best for you and your company.

Be sure to also follow our software updates on social media!

Verified User in Medical Practice
UM
Verified User in Medical Practice
Small-Business (50 or fewer emp.)
"EASY TO USE, ACCURATE AND EFFECTIVE!"
5/5
What do you like best about OptimoRoute?

For the use of Optimoroute software no special technical knowledge is needed, other than the simplest knowledge of excel. The best thing is, after you import all the data, choose number of drivers and optimize the route, you are able to print routes for each driver, but even better, you can import the routes into their Google maps so the only thing left for them to do is drive! Review collected by and hosted on G2.com.

What do you dislike about OptimoRoute?

I didnt't find any downsides of using OptimoRoute. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"Beverage Delivery Service"
4.5/5
What do you like best about OptimoRoute?

OptimoRoute is a very robust delivery service App. You can organize your deliveries very quickly and the system has never failed a driver when they are on the road. The Customer service is also really good. Whenever I've had a problem figuring something out they are a phone call away. I can easily export my orders from Excel and Import them into OptimoRoute. Review collected by and hosted on G2.com.

What do you dislike about OptimoRoute?

There is almost too much information. Sometimes the UI could be a little more intuitive. Its also quite pricey I think its approx 30 usd for 2 users. There were a lot of free apps out there but definitely not as robust. Review collected by and hosted on G2.com.

Response from Support Team of OptimoRoute

Hi,

Thanks for reviewing us. It’s great hearing we could help you out in organizing your deliveries!

We’re always working on improving our route optimization software, so be sure to keep an eye out for new features by following us on social media!

LR
Laurenne R.
Mid-Market (51-1000 emp.)
"Get the most out of your delivery trips"
4.5/5
What do you like best about OptimoRoute?

OptimoRoute does what it says. It optimizes routes so that your delivery vehicles manage to deliver more and on time. The program calculates on basis of more parameters (such as traffic, shortest distance etc.) which route is the best, and how you can achieve more deliveries with the same number of delivery guys/vehicles. Review collected by and hosted on G2.com.

What do you dislike about OptimoRoute?

Sometimes the calculated route is not feasible since the roads are blocked or not viable. But I guess a 100% accurate program is quite impossible to achieve. I've got to say that I am really pleased with the performance of this program. Review collected by and hosted on G2.com.

Response from Support Team of OptimoRoute

Hi Laurenne,

Thanks for leaving a review, we really appreciate it! We’re super glad that OptimoRoute’s route optimization software has been useful to you and that it had made your business processes run more smoothly.

Get in touch (support@optimoroute.com) to let us know more about your routing issues and we'll be happy to look into it with you.

Be sure to also follow us on social media for updates about new features!

MP
Mark-Philip P.
Small-Business (50 or fewer emp.)
"Software is easy to use, efficient and support is easily accesible"
5/5
What do you like best about OptimoRoute?

Easy to upload large routes, and plan accordigly. Review collected by and hosted on G2.com.

What do you dislike about OptimoRoute?

We cannot customize separate notification for different clients Review collected by and hosted on G2.com.

Response from Support Team of OptimoRoute

Hi, Mark-Philip,

Thanks for the review, we’re so thrilled that you like OptimoRoute’s Realtime Order Tracking via text messages feature and the software’s ability to handle loads of deliveries!

As for the customizations, drop us a line at support@optimoroute.com, and we’ll see what we can do to help you with that.

In the meantime, follow us on social media for updates about new features!

KS
Kevin S.
Small-Business (50 or fewer emp.)
"Saves Time & Money"
5/5
What do you like best about OptimoRoute?

Routes multiple drivers quickly and accurately. Review collected by and hosted on G2.com.

What do you dislike about OptimoRoute?

Wish it was more customizable for driver app to see visible fields. Review collected by and hosted on G2.com.

Response from Support Team of OptimoRoute

Hi Kevin,

We appreciate the feedback; thanks! It’s awesome that our software has proved to be helpful for you and your company!

If you need further assistance, contact us at support@optimoroute.com.

Follow us on social media for updates about new features!

Ricardo I.
RI
Ricardo I.
Chief Digital Officer
Small-Business (50 or fewer emp.)
"Great routing and last mile tracking solution"
5/5
What do you like best about OptimoRoute?

Ease of uploading order data from our DB Review collected by and hosted on G2.com.

What do you dislike about OptimoRoute?

The driver app could have more options to register more data from delivery. Review collected by and hosted on G2.com.

Response from Support Team of OptimoRoute

Hi Ricardo,

Thanks for the review, we love hearing that our route optimization software has been helpful to other businesses.

As for the data from deliveries, check out our new Proof of Delivery feature!

Also, be sure to follow us on social media for more updates!

Verified User in Consumer Goods
AC
Verified User in Consumer Goods
Mid-Market (51-1000 emp.)
"Improved In Minutes "
4/5
What do you like best about OptimoRoute?

Ability to import customers without manually typing them in Review collected by and hosted on G2.com.

What do you dislike about OptimoRoute?

Not much to complain about. Meets our current needs. Review collected by and hosted on G2.com.

Response from Support Team of OptimoRoute

Thank you so much for your comments! We are thrilled the solution is great for you and are excited to continue to offer tools and efficiency improvements for your business.

MD
Megan D.
Office Manager
Small-Business (50 or fewer emp.)
"Save time, energy and money with OptimoRoute! "
5/5
What do you like best about OptimoRoute?

OptimoRoute saved Christmas!! We are a seasonal company who rents living Christmas trees. Routing deliveries was pricey and a logistical nightmare. We brought this software in 2 years ago and had the first year ever with a 98% on time delivery rate! The old system took ages to route, Optimo is a snap! The driver app lets us stay on top of customer service and now clients can track their own delivery! It's brilliant!

Also, as we are seasonal and there is just a monthly charge we can cancel and then reactivate when needed, saving us money. Review collected by and hosted on G2.com.

What do you dislike about OptimoRoute?

Not a 'dislike' but would love to see - photos, customer sign off of delivery and time card feature would be amazing. Review collected by and hosted on G2.com.

Response from Support Team of OptimoRoute

Hey Megan! We’re so proud to help you save Christmas! We are working on that photo/signature capture as we speak so it’ll definitely be ready for you when you need it next season.