OptimoRoute Reviews (57)

Reviews

OptimoRoute Reviews (57)

4.8
57 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and efficient routing capabilities of OptimoRoute, highlighting how it simplifies logistics operations and saves time. The software's intuitive interface and reliable performance make it a valuable tool for managing multiple drivers and deliveries. However, some users note that certain features are limited by subscription tiers.

Pros & Cons

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NM
Nandeep M.
Operations
Small-Business (50 or fewer emp.)
"Great software for route planning and optimisation."
5/5
What do you like best about OptimoRoute?

The optimisation feature and photo delivery proof are the best features of this tool. Easy to use and is well laid out for desktop usage. Review collected by and hosted on G2.com.

What do you dislike about OptimoRoute?

UI could be improved for better mobile screen usability. Review collected by and hosted on G2.com.

Response from Support Team of OptimoRoute

Thank you for the great review, Nandeep! We're glad to hear that the optimization features and photo proof of delivery are making a strong impact on your operations. It's great to know OptimoRoute is helping you save money and streamline reconciliation with customers.

We appreciate your feedback on mobile UI - improving usability across all devices is a priority for us, and your input helps guide those enhancements. Thanks for choosing OptimoRoute to support your delivery operations—we’re proud to be part of your success!

Jose V.
JV
Jose V.
Logistics Manager
Mid-Market (51-1000 emp.)
"Optimo changes the game"
5/5
What do you like best about OptimoRoute?

Ease of use when it comes to routing multiple drivers Review collected by and hosted on G2.com.

What do you dislike about OptimoRoute?

Commercial vehicles should be kept for the custom accounts Review collected by and hosted on G2.com.

Response from Support Team of OptimoRoute

Thank you for the great review, Jose! We're glad to hear that OptimoRoute has made routing multiple drivers easier and more efficient for your team. Speed and simplicity are core to what we aim to provide, so it’s great to know that’s been your experience.

We appreciate your feedback. Thanks for choosing OptimoRoute!

Verified User in Higher Education
UH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Takes the headache out of route planning."
4/5
What do you like best about OptimoRoute?

We had a fairly limited use case but what we liked was the intuitive interface, scheduling and easy to scale routes and deliveries. We used it to optimize student transport routes to and from field medical sites. Review collected by and hosted on G2.com.

What do you dislike about OptimoRoute?

Can initially be overwhelming. Scheduling out in time was a little difficult to start. Review collected by and hosted on G2.com.

Response from Support Team of OptimoRoute

Thank you for the great review!

We're glad to hear that OptimoRoute helped simplify your student transport planning and made it easier to scale and schedule routes efficiently. It's exciting to know you were able to project a 25% savings by optimizing schedules and reducing bus rentals—that’s exactly the kind of impact we aim for.

We understand that getting started can feel a bit overwhelming, especially when planning further out, and we appreciate your patience as you got up to speed. Thanks for choosing OptimoRoute—we’re proud to support your logistics and planning goals!

OptimoRoute Team

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Revolutionized the way we plan our deliveries"
5/5
What do you like best about OptimoRoute?

Streamlines our delivery routing procedure. Review collected by and hosted on G2.com.

What do you dislike about OptimoRoute?

Does not recall customer contact numbers for delivery notifications. Review collected by and hosted on G2.com.

Response from Support Team of OptimoRoute

Thank you for the fantastic review! We're glad to hear that OptimoRoute has streamlined your delivery planning and made it easier for new drivers to hit the ground running—even without prior area knowledge. That’s exactly the kind of efficiency we aim to deliver.

We appreciate your feedback about recalling customer contact numbers for notifications. Thanks for choosing OptimoRoute to support your retail operations!

Ivo A.
IA
Ivo A.
CFO
Small-Business (50 or fewer emp.)
"Great software, easy to use"
5/5
What do you like best about OptimoRoute?

Overall everything works as expected, it saves a lot of time in order scheduling and tracking. Review collected by and hosted on G2.com.

What do you dislike about OptimoRoute?

Estimated delivery could be a little more precies. Review collected by and hosted on G2.com.

Response from Support Team of OptimoRoute

Thank you for the great review, Ivo!

We’re glad to hear that OptimoRoute has helped streamline and automate your food deliveries in Sofia, saving you valuable time in scheduling and tracking. It’s great to know everything is working as expected and supporting your daily operations.

We appreciate your feedback on improving delivery time precision - this is helpful input, and we’re always working to enhance accuracy. Thanks for choosing OptimoRoute and for being part of our global user community!

Verified User in Food Production
AF
Verified User in Food Production
Small-Business (50 or fewer emp.)
"Great routing software!"
5/5
What do you like best about OptimoRoute?

I love how easy it is to use. Very user friendly. Easy to upload locations, drivers love it, ability to keep track of times and see where drivers are on their route. Customer support is extremely helpful. Review collected by and hosted on G2.com.

What do you dislike about OptimoRoute?

I wish that you could have a phone number and email attached to a location and it would populate to the printable export. Review collected by and hosted on G2.com.

Response from Support Team of OptimoRoute

Thank you for the great review! We're thrilled to hear that OptimoRoute has been easy to use and well-received by both you and your drivers. It's great to know that features like location uploads, live tracking, and responsive customer support are making a positive impact on your operations.

We appreciate your suggestion about including phone numbers and emails in the printable export—that’s a valuable improvement idea, and we’ll certainly pass it along to our product team.

Thanks again for your feedback and for choosing OptimoRoute!

Alexys A.
AA
Alexys A.
Gerente de Operaciones
Small-Business (50 or fewer emp.)
"The best experience with route planning applications"
5/5
What do you like best about OptimoRoute?

Simple interface, excellent value for money, easy to understand, easy to apply, happy customers. Review collected by and hosted on G2.com.

What do you dislike about OptimoRoute?

The interface is in English, a better translation would be excellent. Review collected by and hosted on G2.com.

Response from Support Team of OptimoRoute

Hi Alexys,

We're thrilled to hear that OptimoRoute has been beneficial for your P2P delivery route management. We appreciate your feedback about the language interface and will strive to make improvements in that area.

Thank you for being part of OptimoRoute family.

EQ
edson Q.
Logisctics development
Logistics and Supply Chain
Enterprise (> 1000 emp.)
"OptimoRoute Review: Optimizing Your Route Planning Made Easy"
4.5/5
What do you like best about OptimoRoute?

One of the most helpful aspects of OptimoRoute is its ability to handle complex routing scenarios with ease. The software can calculate the most efficient routes for multiple vehicles, taking into account a range of factors such as traffic conditions, delivery windows, vehicle capacities, and more. Review collected by and hosted on G2.com.

What do you dislike about OptimoRoute?

One potential downside is that the software can be complex to set up and use initially. The interface may not be as intuitive as some other route planning software, which could result in a steeper learning curve. Review collected by and hosted on G2.com.

Response from Support Team of OptimoRoute

Hi Edson,

Thanks so much for taking the time to leave a review - we really appreciate it! It makes us super happy to hear that our app was able to handle all your complex routing scenarios.

As for the setup, we work on app improvements daily and we want to make sure you are getting the best experience out of OptimoRoute. Our support team would be happy to hop on a call with you and answer all your questions and guide you through the process, so don’t hesitate to reach out to them at support@optimoroute.com if you run into any other bumps.

Happy routing!

HIMANSHU K.
HK
HIMANSHU K.
Software Engineer
Mid-Market (51-1000 emp.)
"Best delivery and mobile workforce"
5/5
What do you like best about OptimoRoute?

Increase efficiency with automated routes and schedules. Provides cleaning facilities also. planning for efficient waste collection. It offers simple solutions for every business Review collected by and hosted on G2.com.

What do you dislike about OptimoRoute?

Optimoroute can make things more efficient, so no one in the market can compete with it. Make this service faster and decrease charges. Otherwise best in the market Review collected by and hosted on G2.com.

Response from Support Team of OptimoRoute

Hi Himanshu,

Thank you for taking the time to share your experience with OptimoRoute!

We're glad to hear that by using our route optimization software you have increased your efficiency and that it has been helpful to your business.

Many of our customers work in industries like installation, cleaning, waste collection, and HVAC so we understand that speed and value are really important. We’re happy to have you as a customer!

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"It has been a good 2 years"
5/5
What do you like best about OptimoRoute?

Being able to use restrictions and calls well planning. Review collected by and hosted on G2.com.

What do you dislike about OptimoRoute?

We can not use depots for every single day. It could be done by edding calls, but that would require a lot of attention and effort on our part.This could be built in manually. Review collected by and hosted on G2.com.

Response from Support Team of OptimoRoute

Hi there,

It’s been a good 2 years having you! Planning complex orders with multiple restrictions is something we do best and we’re so glad you’re making good use of it.

About changing depots: might you perhaps benefit from changing the start location per day per driver in the Planning Settings? This can be done easily in the UI and through the API - even setting up the week or month in advance if needed. Feel free to reach out at +1 855 338 2838 or support@optimoroute.com and we’ll go over the easiest workflow for your needs.