--- title: OptimoRoute Reviews meta\_title: 'OptimoRoute Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 57 reviews by the users' company size, role or industry to find out how OptimoRoute works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 57 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Distribution url: https://www.g2.com/categories/distribution --- ### OptimoRoute Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find OptimoRoute to be **easy to use and adjust** , enhancing logistics management and ensuring effective scheduling. [(9 mentions)](https://www.g2.com/products/optimoroute/reviews?filters%5Bsentiment_snippet%5D=2189388&qs=pros-and-cons#reviews) Users commend the **ease of importing CSVs** and user-friendly routing that enhances overall operational efficiency. [(7 mentions)](https://www.g2.com/products/optimoroute/reviews?filters%5Bsentiment_snippet%5D=1647404&qs=pros-and-cons#reviews) Users find the **route optimization** feature of OptimoRoute invaluable for enhancing efficiency in logistics operations. [(7 mentions)](https://www.g2.com/products/optimoroute/reviews?filters%5Bsentiment_snippet%5D=2189832&qs=pros-and-cons#reviews) Users appreciate the **user-friendly interface** of OptimoRoute, enhancing route planning and operational efficiency significantly. [(6 mentions)](https://www.g2.com/products/optimoroute/reviews?filters%5Bsentiment_snippet%5D=2189994&qs=pros-and-cons#reviews) Users appreciate the **efficient scheduling management** of OptimoRoute, which enhances logistics operations and saves valuable time. [(5 mentions)](https://www.g2.com/products/optimoroute/reviews?filters%5Bsentiment_snippet%5D=2189907&qs=pros-and-cons#reviews) Users face **inefficient routing** issues, particularly with address automation and the need for re-routing, impacting their workflow. [(4 mentions)](https://www.g2.com/products/optimoroute/reviews?filters%5Bsentiment_snippet%5D=2189097&qs=pros-and-cons#reviews) Users note the **expensive pricing** of OptimoRoute, often needing alternative solutions due to costs despite its effectiveness. [(3 mentions)](https://www.g2.com/products/optimoroute/reviews?filters%5Bsentiment_snippet%5D=2189044&qs=pros-and-cons#reviews) Users find **routing issues** in OptimoRoute frustrating, especially with scheduling and re-routing challenges that affect efficiency. [(3 mentions)](https://www.g2.com/products/optimoroute/reviews?filters%5Bsentiment_snippet%5D=2189234&qs=pros-and-cons#reviews) Users struggle with **scheduling issues** in OptimoRoute, particularly in assigning multiple routes to a single driver on the same day. [(2 mentions)](https://www.g2.com/products/optimoroute/reviews?filters%5Bsentiment_snippet%5D=2189248&qs=pros-and-cons#reviews) Users find the **complex interface** of OptimoRoute challenging, particularly for customizing routes and managing overlaps. [(1 mentions)](https://www.g2.com/products/optimoroute/reviews?filters%5Bsentiment_snippet%5D=2189002&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of OptimoRoute ##### 1. Ease of Use Users find OptimoRoute to be **easy to use and adjust** , enhancing logistics management and ensuring effective scheduling. [ See 9 mentions ](https://www.g2.com/products/optimoroute/reviews?filters%5Bsentiment_snippet%5D=2189388&qs=pros-and-cons#reviews) See Related User Reviews ![Luke B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luke B.") LB Luke B. 5.0/5 "Efficient Routing, Excellent Navigation" What do you like about OptimoRoute? I really like OptimoRoute for its GPS navigation features, which enhance the routing process significantly. The navigation option is a crucial tool th ![samantha s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "samantha s.") SS samantha s. Small-Business (50 or fewer emp.) 5.0/5 "Pleased with optimoroute for small business delivery logistics for 5 years and counting" What do you like about OptimoRoute? It's easy to use and easy to adjust. I like that it can interact with our storefront software for tracking. The support team has always helped when I ##### 2. Features Users commend the **ease of importing CSVs** and user-friendly routing that enhances overall operational efficiency. [ See 7 mentions ](https://www.g2.com/products/optimoroute/reviews?filters%5Bsentiment_snippet%5D=1647404&qs=pros-and-cons#reviews) See Related User Reviews ![Luke B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luke B.") LB Luke B. 5.0/5 "Efficient Routing, Excellent Navigation" What do you like about OptimoRoute? I really like OptimoRoute for its GPS navigation features, which enhance the routing process significantly. The navigation option is a crucial tool th ![tokblaq o.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "tokblaq o.") TO tokblaq o. Mid-Market (51-1000 emp.) 4.0/5 "OPTIMO ROUTE" What do you like about OptimoRoute? The automatic route planning is my favourite feature. The option of being able to balance the order and having the option of adjusting the percentage ##### 3. Route Optimization Users find the **route optimization** feature of OptimoRoute invaluable for enhancing efficiency in logistics operations. [ See 7 mentions ](https://www.g2.com/products/optimoroute/reviews?filters%5Bsentiment_snippet%5D=2189832&qs=pros-and-cons#reviews) See Related User Reviews ![Juanlu B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Juanlu B.") JB Juanlu B. 5.0/5 "Effortless Setup, Phenomenal Route Optimization" What do you like about OptimoRoute? I find OptimoRoute extremely beneficial for organizing my logistics operations. The most impressive feature is the route optimization, which allows me ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Great routing platform" What do you like about OptimoRoute? OptimoRoute has clear and concise routing help. ##### 4. User-Friendly Users appreciate the **user-friendly interface** of OptimoRoute, enhancing route planning and operational efficiency significantly. [ See 6 mentions ](https://www.g2.com/products/optimoroute/reviews?filters%5Bsentiment_snippet%5D=2189994&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.0/5 "Takes the headache out of route planning." What do you like about OptimoRoute? We had a fairly limited use case but what we liked was the intuitive interface, scheduling and easy to scale routes and deliveries. We used it to opti ![tokblaq o.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "tokblaq o.") TO tokblaq o. Mid-Market (51-1000 emp.) 4.0/5 "OPTIMO ROUTE" What do you like about OptimoRoute? The automatic route planning is my favourite feature. The option of being able to balance the order and having the option of adjusting the percentage ##### 5. Scheduling Management Users appreciate the **efficient scheduling management** of OptimoRoute, which enhances logistics operations and saves valuable time. [ See 5 mentions ](https://www.g2.com/products/optimoroute/reviews?filters%5Bsentiment_snippet%5D=2189907&qs=pros-and-cons#reviews) See Related User Reviews ![Juanlu B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Juanlu B.") JB Juanlu B. 5.0/5 "Effortless Setup, Phenomenal Route Optimization" What do you like about OptimoRoute? I find OptimoRoute extremely beneficial for organizing my logistics operations. The most impressive feature is the route optimization, which allows me ![Briana R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Briana R.") BR Briana R. Small-Business (50 or fewer emp.) 5.0/5 "Perfect for Loss Control Inspectors" What do you like about OptimoRoute? The ability to input every order in my queue into OptimoRoute so that I can see a month in advance what my inspector's schedule looks like and where n ### 5 Cons or Disadvantages of OptimoRoute ##### 1. Inefficient Routing Users face **inefficient routing** issues, particularly with address automation and the need for re-routing, impacting their workflow. [ See 4 mentions ](https://www.g2.com/products/optimoroute/reviews?filters%5Bsentiment_snippet%5D=2189097&qs=pros-and-cons#reviews) See Related User Reviews ![Juanlu B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Juanlu B.") JB Juanlu B. 5.0/5 "Effortless Setup, Phenomenal Route Optimization" What do you dislike about OptimoRoute? I find it challenging that I cannot schedule different routes on the same day for the same driver in OptimoRoute. It would be great to have the abilit ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Great routing platform" What do you dislike about OptimoRoute? Not being able to automatically route certain addresses. ##### 2. Expensive Users note the **expensive pricing** of OptimoRoute, often needing alternative solutions due to costs despite its effectiveness. [ See 3 mentions ](https://www.g2.com/products/optimoroute/reviews?filters%5Bsentiment_snippet%5D=2189044&qs=pros-and-cons#reviews) See Related User Reviews ![Briana R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Briana R.") BR Briana R. Small-Business (50 or fewer emp.) 5.0/5 "Perfect for Loss Control Inspectors" What do you dislike about OptimoRoute? My only complaint is that a couple of years ago the price doubled with no warning. ![Anthony J S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anthony J S.") AS Anthony J S. Small-Business (50 or fewer emp.) 5.0/5 "Unmatched Route Optimization—Worth the Higher Price for Efficiency and Reliability" What do you dislike about OptimoRoute? I'm going to have to say the price, it comes in at double or more than most other routing softwares, but I haven't found anything else as good as it s ##### 3. Routing Issues Users find **routing issues** in OptimoRoute frustrating, especially with scheduling and re-routing challenges that affect efficiency. [ See 3 mentions ](https://www.g2.com/products/optimoroute/reviews?filters%5Bsentiment_snippet%5D=2189234&qs=pros-and-cons#reviews) See Related User Reviews ![Juanlu B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Juanlu B.") JB Juanlu B. 5.0/5 "Effortless Setup, Phenomenal Route Optimization" What do you dislike about OptimoRoute? I find it challenging that I cannot schedule different routes on the same day for the same driver in OptimoRoute. It would be great to have the abilit ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Great routing platform" What do you dislike about OptimoRoute? Not being able to automatically route certain addresses. ##### 4. Scheduling Issues Users struggle with **scheduling issues** in OptimoRoute, particularly in assigning multiple routes to a single driver on the same day. [ See 2 mentions ](https://www.g2.com/products/optimoroute/reviews?filters%5Bsentiment_snippet%5D=2189248&qs=pros-and-cons#reviews) See Related User Reviews ![Juanlu B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Juanlu B.") JB Juanlu B. 5.0/5 "Effortless Setup, Phenomenal Route Optimization" What do you dislike about OptimoRoute? I find it challenging that I cannot schedule different routes on the same day for the same driver in OptimoRoute. It would be great to have the abilit ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.0/5 "Takes the headache out of route planning." What do you dislike about OptimoRoute? Can initially be overwhelming. Scheduling out in time was a little difficult to start. ##### 5. Complex Interface Users find the **complex interface** of OptimoRoute challenging, particularly for customizing routes and managing overlaps. [ See 1 mentions ](https://www.g2.com/products/optimoroute/reviews?filters%5Bsentiment_snippet%5D=2189002&qs=pros-and-cons#reviews) See Related User Reviews ![Jonathan W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jonathan W.") JW Jonathan W. Small-Business (50 or fewer emp.) 5.0/5 "Review for Optimal Route:" What do you dislike about OptimoRoute? I would like to send out new route to driver specifically and not based on days. Sometimes there are overflowing routes and the was its set up now can ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") AF Verified User in Food & Beverages Small-Business (50 or fewer emp.) 3/13/2019 "Leaves Streets and Maps in the dust" 5/5 What do you like best about OptimoRoute? Does the grunt work of sorting routes in a fast, efficient, and visually pleasing way. App is being continually improved. Affordable. Review collected by and hosted on G2.com. What do you dislike about OptimoRoute? Time distance between stops is often inaccurate - a distance that could be reasonably covered in 10 minutes is sometimes calculated as 30+ minutes. Driver stop balancing is useless for what they consider short routes (50-100 stops). Review collected by and hosted on G2.com. Recommendations to others considering OptimoRoute: Easy to test and compare. Try it. Review collected by and hosted on G2.com. What problems is OptimoRoute solving and how is that benefiting you? Can sort routes quickly and effectively. Saves time, saves fuel, saves money. Review collected by and hosted on G2.com. Show More Response from Support Team of OptimoRoute [Editedit](https://www.g2.com/survey_responses/optimoroute-review-1926764/official_response/edit) Hello! It’s always great to hear OptimoRoute saved someone time and money. Regarding your distance issue, contact us at support@optimoroute.com. Sounds like it’s worth investigating this to further improve your experience and results. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller JG james g. owner/president Small-Business (50 or fewer emp.) 11/5/2018 "Optimo Route saves time and money." 5/5 What do you like best about OptimoRoute? I have 10 service vehicles that do 50-60 jobs daily. Optimo Route makes scheduling and dispatching so much easier. The API integration with my current Work Order software make the daily schedules so much faster. Customer service especially Sarah is very helpful with any questions or issues. Review collected by and hosted on G2.com. What do you dislike about OptimoRoute? I wish there was a gps option that I could attach to my vehicle not to a mobile device. Review collected by and hosted on G2.com. Recommendations to others considering OptimoRoute: If you want to save time and money this is a must. Review collected by and hosted on G2.com. What problems is OptimoRoute solving and how is that benefiting you? Saves time routing jobs, saves gasoline, keeps jobs with time schedules more on time. Review collected by and hosted on G2.com. Show More Response from Support Team of OptimoRoute [Editedit](https://www.g2.com/survey_responses/optimoroute-review-1109042/official_response/edit) Thank you for your feedback!. We pride ourselves on our customer service, but we agree that Sarah is great ;). Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Building Materials](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Building Materials") AB Verified User in Building Materials Small-Business (50 or fewer emp.) 10/28/2018 "OptimoRoute has aided our business with the ability to manage our fleet of vehicles and overtime " 5/5 What do you like best about OptimoRoute? The fact that we can easily plan our fleet of 5 trucks daily workload and the system provides us with the most efficient route each truck should take along with giving us an idea of how long the workload of each truck should take. This assists us with manage employee fatigue and overtime Review collected by and hosted on G2.com. What do you dislike about OptimoRoute? Sometimes the system doesn't identify the correct site and even select a site in another country. Review collected by and hosted on G2.com. What problems is OptimoRoute solving and how is that benefiting you? Better understanding of our productivity, provides the most efficient route for our fleet of trucks, enables us to provide a run sheet for each truck the day in advance and shares the workload. Gives is the understanding of when overtime may be required and monitor the need for overtime. Review collected by and hosted on G2.com. Show More Response from Support Team of OptimoRoute [Editedit](https://www.g2.com/survey_responses/optimoroute-review-1056243/official_response/edit) Thank you so much for your feedback! We encourage customers to review the import for flags of Partial Matches or Multiple Results. This should significantly reduce the incidence of incorrect locations. If this doesn’t do the trick, please contact us at support@optimoroute.com and we will work with you on a streamlined solution. We are so happy to hear our solution improves your efficiency, driver satisfaction and costs. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Andres David G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andres David G.") AG Andres David G. Co-Founder & CPO Internet Small-Business (50 or fewer emp.) 10/30/2018 "The best route planning software available" 5/5 What do you like best about OptimoRoute? Has everything we need for routes planning and it is very easy to use Review collected by and hosted on G2.com. What do you dislike about OptimoRoute? There could be some room of improvement on the route planning algorithm but having tried other solutions still Optimoroute's algorithm is the best Review collected by and hosted on G2.com. Recommendations to others considering OptimoRoute: It's just the best route planning software available Review collected by and hosted on G2.com. What problems is OptimoRoute solving and how is that benefiting you? We needed to have a fast and automatic way to plan the delivery routes of many delivery boys. With Optimoroute we have been able to scale our business very fast. Review collected by and hosted on G2.com. Show More Response from Support Team of OptimoRoute [Editedit](https://www.g2.com/survey_responses/optimoroute-review-1072339/official_response/edit) Thank you so much for your feedback! We think you are pretty awesome too. We are always working on ways for our software to be the best, most efficient solution, meeting all your delivery needs. Stay tuned! And congratulations on your meteoric success. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") AR Verified User in Real Estate Small-Business (50 or fewer emp.) 10/30/2018 "Installer routes" 5/5 What do you like best about OptimoRoute? I like the real time tracking, and easy for drivers to use. Review collected by and hosted on G2.com. What do you dislike about OptimoRoute? Google's coordinates are sometimes inaccurate sending a driver 5+ miles away from correct location. Review collected by and hosted on G2.com. Recommendations to others considering OptimoRoute: The capability to send routes to the drivers at a certain time. Review collected by and hosted on G2.com. What problems is OptimoRoute solving and how is that benefiting you? Being able to import routes makes us more efficient. Being able to track the completed jobs saves us time. Review collected by and hosted on G2.com. Show More Response from Support Team of OptimoRoute [Editedit](https://www.g2.com/survey_responses/optimoroute-review-1071738/official_response/edit) Thank you for your feedback! We’re thrilled to hear our you and your drivers like our app! Please contact us at support@optimoroute.com so we can go through a workflow on getting more accurate addresses consistently. We would love for all aspects of your route planning and route management to be smooth and super-efficient! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration") AG Verified User in Government Administration Mid-Market (51-1000 emp.) 11/29/2018 "Works great for planning routes for inspectors at 20+ inspections per inspector per day" 4.5/5 What do you like best about OptimoRoute? Speed and export capabilities. There is also a mobile app that allows you to send routes directly to the inspectors. Review collected by and hosted on G2.com. What do you dislike about OptimoRoute? the map and orders list are not interactive. There are no drag and drop capabilities. each order must be edited if you want to manually schedule or move the order to a different time slot. Review collected by and hosted on G2.com. Recommendations to others considering OptimoRoute: Recommend Review collected by and hosted on G2.com. What problems is OptimoRoute solving and how is that benefiting you? Allow us to more quickly route inspections for 40 + inspectors all over the country Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Logistics and Supply Chain](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Logistics and Supply Chain") AL Verified User in Logistics and Supply Chain Mid-Market (51-1000 emp.) 11/1/2018 "Clinipartners" 5/5 What do you like best about OptimoRoute? Easy to use and easy to setup. Easy to learn Review collected by and hosted on G2.com. What do you dislike about OptimoRoute? can not use by 2 users at same time. Theprice is per car no per person Review collected by and hosted on G2.com. What problems is OptimoRoute solving and how is that benefiting you? yes. We reduse cost. Review collected by and hosted on G2.com. Show More Response from Support Team of OptimoRoute [Editedit](https://www.g2.com/survey_responses/optimoroute-review-1091079/official_response/edit) Thank you for your feedback! We’re happy to hear that you’ve been able to reduce costs with OptimoRoute. You can add more users at no additional cost under Administration → Users, then click Add User. Feel free to email us with more wishes at support@optimoroute.com. 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