--- title: OptimoRoute Reviews meta\_title: 'OptimoRoute Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 57 reviews by the users' company size, role or industry to find out how OptimoRoute works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 57 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Distribution url: https://www.g2.com/categories/distribution ---

# OptimoRoute Reviews & Product Details

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OptimoRoute is the #1 route optimization and route planning platform. OptimoRoute provides seamless and intuitive end-to-end route optimization and automation for delivery, field service, and logistics companies, powering operational efficiency and time and cost savings. OptimoRoute is more than 20x faster and more scalable than any other platform on the market optimizing 10,000+ stops in minutes. Unlike legacy platforms that bottleneck a company's potential growth, OptimoRoute provides the intelligence to pull in any and every business consideration - time windows, maximized vehicle space, customer preferences, skill sets, etc. to deliver the ideal schedule every time, delivering the most business efficiency. Our customers come from diverse areas such as Logistics, Retail and Distribution, Food Delivery, Installation and Maintenance Services, Healthcare, Pest Control, Waste Collection, startups offering On-Demand Services, and many more. OptimoRoute is used across the globe by companies of all sizes, from small family-owned businesses to $1B+ global logistics players managing thousands of vehicles and drivers. With the OptimoRoute web application businesses can: \* Automate route and schedule planning and optimization \* Improve service levels and customer satisfaction with narrow time windows and accurate ETAs \* Commercial Routing - integrated with a best-in-class commercial navigation app \* Account for driver/technician skills, working times, overtime and lunch breaks \* Account for vehicle capacity limits (like weight and volume) and different vehicle types \* Balance workload by hours per driver/technician or number of orders per driver/technician \* Modify routes on the fly and dispatch the changes to the drivers \* Plan overnight or multi-day routes \* Manage pickup and deliveries \* Get concise reports automatically generated form route data \* Delight customers with accurate customer notifications about their order \* Capture digital signatures, photos & notes from the field in the Mobile App Drivers and technicians use our Mobile App to have up-to-the-minute order information, map, schedule, navigation, data collection from the field in one place. Businesses can track drivers using the app during their route and receive instant order status updates. Analytics generates concise reports from route data for review each day and over time.

* * *

Product Website
OptimoRoute
Seller
[OptimoRoute](https://www.g2.com/sellers/optimoroute)
Discussions
[OptimoRoute Community](https://www.g2.com/products/optimoroute/discuss)
Languages Supported

Arabic, German, English, French, Croatian, Russian, Spanish, Thai

Solution Type

Best-of-Breed

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## Pricing

Pricing provided by OptimoRoute.

### Lite

$35.10

1 Driver/Month

[
View More Pricing Information
](https://www.g2.com/products/optimoroute/pricing)

## OptimoRoute Integrations
(5)

What do users say about integrations?

Verified by OptimoRoute

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Agentforce Sales (formerly Salesforce Sales Cloud)

](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

CSAware

](https://www.g2.com/products/csaware/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

EspoCRM

](https://www.g2.com/products/espocrm/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

MYOB Acumatica

](https://www.g2.com/products/myob-acumatica/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Ordermentum

](https://www.g2.com/products/ordermentum/reviews)

Show More

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G

Verified User

Small-Business (50 or fewer emp.)

6/18/2026

"Effortless Customer Routing with OptimoRoute"

4/5

What do you like best about OptimoRoute?

I like that OptimoRoute is efficient and helps me plan my day, eliminating the need to individually input addresses into Google Maps or Apple Maps. I appreciate being able to take my list directly from our integrated software like HubSpot and use it to create my daily route for visiting customers. The initial setup was very easy, and when I had one or two questions, the support was immediate and helpful, which I really appreciated. Review collected by and hosted on G2.com.

What do you dislike about OptimoRoute?

I wish there was a record or a listing of past routes that I could bring up easily as part of OptimoRoute, so that I wouldn't have to go back into my files to bring that out. Review collected by and hosted on G2.com.

What problems is OptimoRoute solving and how is that benefiting you?

OptimoRoute is efficient and helps me plan my day. I don't have to input addresses manually, and I can export my HubSpot list to create my route for customer visits. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Sam M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sam M.")
SM

Sam M.

Operations Manager

Small-Business (50 or fewer emp.)

10/24/2025

"Efficient Route Planning, But Premium Features Locked"

4/5

What do you like best about OptimoRoute?

I think Optimo does a great job at creating routes for my staff. It is way more efficient than anything I could do on my own. I use Optimo every day and it's essential to our business. Review collected by and hosted on G2.com.

What do you dislike about OptimoRoute?

Overall I am very happy with Optimo, I do wish some of their features weren't blocked behind higher tier subscriptions. Review collected by and hosted on G2.com.

What problems is OptimoRoute solving and how is that benefiting you?

We often have over a hundred tasks that need to be routed for the day, Optimo is great at analyzing those tasks and determining what the most efficient way of sending my team out to get them done. Review collected by and hosted on G2.com.

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Response from Support Team of OptimoRoute

[Editedit](https://www.g2.com/survey_responses/optimoroute-review-11856106/official_response/edit)

Thank you for the great review, Sam! We're thrilled to hear that OptimoRoute plays such an essential role in your daily operations and helps you efficiently manage a high volume of tasks. It’s great to know the routing optimization is making a real difference for your team’s productivity.

We appreciate your feedback about feature availability across subscription tiers. Thanks again for your trust and for using OptimoRoute to power your operations!

Best

OptimoRoute Team

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services")
UC

Verified User in Consumer Services

Small-Business (50 or fewer emp.)

4/21/2026

"Easy Integration with Optimal Routing and Analytics"

4/5

What do you like best about OptimoRoute?

Easy to understand and integrate. Optimal routing and analytincs Review collected by and hosted on G2.com.

What do you dislike about OptimoRoute?

Need webhook events for updates for realtime insights Review collected by and hosted on G2.com.

What problems is OptimoRoute solving and how is that benefiting you?

Optimal routing for servicing orders and ability to reorder based on the needs Review collected by and hosted on G2.com.

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Response from Support Team of OptimoRoute

[Editedit](https://www.g2.com/survey_responses/optimoroute-review-12664896/official_response/edit)

Hi there,

We’re glad to hear OptimoRoute has been easy to understand and integrate, that combination of simplicity and solid routing (plus analytics) can really make day-to-day operations feel more in control.

It’s also great to know you’re using it to adapt routes based on changing needs. That kind of flexibility is where a lot of teams see real value.

We appreciate your note about webhook events as well, that’s helpful feedback.

Thanks you for sharing your experience!

Best

OptimoRoute Team

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![tokblaq o.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "tokblaq o.")
TO

tokblaq o.

Dispatch Manager

Mid-Market (51-1000 emp.)

6/13/2025

"OPTIMO ROUTE"

4/5

What do you like best about OptimoRoute?

The automatic route planning is my favourite feature. The option of being able to balance the order and having the option of adjusting the percentage of the balancing is great. Extremely user friendly once you get the hang of it. Review collected by and hosted on G2.com.

What do you dislike about OptimoRoute?

Having to pay extra for analytics. It also tends to lag in the afternoons. Not too much though, but as a result i have to use a secondary tracking software just to keep up with my driver's whereabouts. Review collected by and hosted on G2.com.

What problems is OptimoRoute solving and how is that benefiting you?

It solves the problem of me having to manually plan my driver's routes. The automatic planning makes life much easier and cuts my route planning time by up to an hour. Review collected by and hosted on G2.com.

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Response from Bart Bartolozzi of OptimoRoute

[Editedit](https://www.g2.com/survey_responses/optimoroute-review-11292027/official_response/edit)

Thanks for the review and the feedback. We offer analytics in our middle tier and top tier. Our middle tier is more cost-effective than most of the platforms out there and provides many features included that others charge as add-ons. We continue to add new dashboards and reports to the analytics based on feedback from our customers. Our real-time tracking is used as the primary tracking mechanism for most of our customers to track their drivers and vehicles.

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Utilities](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Utilities")
AU

Verified User in Utilities

Small-Business (50 or fewer emp.)

6/10/2025

"A great option depending on your use case."

3.5/5

What do you like best about OptimoRoute?

I like the simplicity of importing properly formatted CSVs into a route quickly. It's also priced competitively depending on what kind of business you run and what industry you are obtaining SaaS software in. We're in the waste industry so the pricing on this solution is vastly more competitive than more industry-tailored software. Review collected by and hosted on G2.com.

What do you dislike about OptimoRoute?

It's tailored more to delivery than the service industry, so there are certain quirks that we have to work around. Review collected by and hosted on G2.com.

What problems is OptimoRoute solving and how is that benefiting you?

We just need something to generate routes with that has GPS logging as well as completion logging. OptimoRoute achieves this at a fraction of the price of industry software. Review collected by and hosted on G2.com.

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Response from Support Team of OptimoRoute

[Editedit](https://www.g2.com/survey_responses/optimoroute-review-11277927/official_response/edit)

Thank you for your thoughtful review!

We're glad to hear that OptimoRoute’s simplicity and competitive pricing have made it a strong fit for your needs in the waste industry. It’s great to know that features like GPS and completion logging are delivering value without the high cost of more specialized software.

Thanks for choosing OptimoRoute!

OptimoRoute Team

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education")
UH

Verified User in Higher Education

Enterprise (\> 1000 emp.)

7/17/2025

"Takes the headache out of route planning."

4/5

What do you like best about OptimoRoute?

We had a fairly limited use case but what we liked was the intuitive interface, scheduling and easy to scale routes and deliveries. We used it to optimize student transport routes to and from field medical sites. Review collected by and hosted on G2.com.

What do you dislike about OptimoRoute?

Can initially be overwhelming. Scheduling out in time was a little difficult to start. Review collected by and hosted on G2.com.

What problems is OptimoRoute solving and how is that benefiting you?

We wanted to optimize student transport schedules to reduce the number of buses rented. Initially projected 25% savings. Review collected by and hosted on G2.com.

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Response from Support Team of OptimoRoute

[Editedit](https://www.g2.com/survey_responses/optimoroute-review-11406337/official_response/edit)

Thank you for the great review!

We're glad to hear that OptimoRoute helped simplify your student transport planning and made it easier to scale and schedule routes efficiently. It's exciting to know you were able to project a 25% savings by optimizing schedules and reducing bus rentals—that’s exactly the kind of impact we aim for.

We understand that getting started can feel a bit overwhelming, especially when planning further out, and we appreciate your patience as you got up to speed. Thanks for choosing OptimoRoute—we’re proud to support your logistics and planning goals!

OptimoRoute Team

Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods")
AC

Verified User in Consumer Goods

Mid-Market (51-1000 emp.)

10/29/2018

"Improved In Minutes "

4/5

What do you like best about OptimoRoute?

Ability to import customers without manually typing them in Review collected by and hosted on G2.com.

What do you dislike about OptimoRoute?

Not much to complain about. Meets our current needs. Review collected by and hosted on G2.com.

Recommendations to others considering OptimoRoute:

Jump right in Review collected by and hosted on G2.com.

What problems is OptimoRoute solving and how is that benefiting you?

Able to easy build routes from pre determined zones. Save labor and redundant activities of daily processes. Review collected by and hosted on G2.com.

Show More

Response from Support Team of OptimoRoute

[Editedit](https://www.g2.com/survey_responses/optimoroute-review-1059051/official_response/edit)

Thank you so much for your comments! We are thrilled the solution is great for you and are excited to continue to offer tools and efficiency improvements for your business.

6/26/2020
Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

BJ

Brian J.

Administrator

Small-Business (50 or fewer emp.)

10/26/2018

"Very good for my business needs, but I've never used another competing program."

4/5

What do you like best about OptimoRoute?

Altering the duration of a scheduled stop to keep our routes accurate. Having our hyperlinks right there in our drivers' e-mail. Viewing the timeline at any point in the day to see where a driver should be right now. Review collected by and hosted on G2.com.

What do you dislike about OptimoRoute?

One feature I could really use is to search an address and find out exactly if and when we were ever at that address before. Also, I do not know exactly what my company owner pays for this program, but I understand that it is expensive. Review collected by and hosted on G2.com.

What problems is OptimoRoute solving and how is that benefiting you?

We used to not give clients a time window, just a day that we would arrive. Obviously, the ability to use a time window has allowed us to cooperate with clients who need that. Review collected by and hosted on G2.com.

Show More

Response from Support Team of OptimoRoute

[Editedit](https://www.g2.com/survey_responses/optimoroute-review-1050188/official_response/edit)

Thanks for your feedback! We are so pleased you like the software. Rest assured that your company is getting a powerful planning tool for a small-business friendly price. We come in far below our comparable competitors.

There are a couple of ways to search for a past order, please contact us at support@optimoroute.com and we will go over the how-to.

We have more tools coming out that can improve your customer service (want to plan with weeks of orders at a time? Allow your customer to track their driver’s arrival?) Stay tuned! We are always looking for ways to improve the routing experience.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

## Questions about OptimoRoute? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about OptimoRoute
](https://www.g2.com/products/optimoroute/discussions/new)

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G2

Verified User
•
Last activity over 6 years ago

How do I exactly import orders into the software and what order criteria is supported?

1 Upvote

1

[
Join the conversation
](https://www.g2.com/discussions/importing-orders-tasks)

KS

Kevin S
•
Last activity over 5 years ago

You asked a question about reselling OptimoRoute. Can I become a reseller?

1 Upvote

1

[
Join the conversation
](https://www.g2.com/discussions/33716-you-asked-a-question-about-reselling-optimoroute-can-i-become-a-reseller)

[
View all Discussions
](https://www.g2.com/products/optimoroute/discuss)

## Pricing Options

Pricing provided by OptimoRoute.

### Lite

$35.10

1 Driver/Month

### Pro

$44.10

1 Driver/Month

### Custom

Contact Us

1 Driver/Month Per Month

[
View More Pricing Information
](https://www.g2.com/products/optimoroute/pricing)

OptimoRoute Comparisons

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##### 
##### OptimoRoute Features

Routing

Master Routing

Default Routes

Route Assignment

Scheduling

Master Schedule

Constraints

Adjustments

Optimization

Priorities

Real-Time Updates

Dynamic Routing

Analytics

Performance

Time & Costs

Productivity

[
View More Features
](https://www.g2.com/products/optimoroute/features)

## Top-Rated Alternatives

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[
View All Alternatives
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##### Categories on G2

[Field Service Management](https://www.g2.com/categories/field-service-management)[Route Planning](https://www.g2.com/categories/route-planning-software)

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