Multi-select polygon tool functionality does not work as expected (draw over stops, assign all to driver 2, stops get assigned to driver 2)
Instead it works like: draw over stops, assign to driver 2, stops become unassigned, need to hit plan routes and make sure no other driver is selected.
It took a bit of experimenting to learn how to use this function while everything else was very easy to learn at a glance.
We've had issues with our client sending the list of stops at the end of the night requiring planners to accumulate overtime as manual routing took up to 4 hours.
We have tried other Applications but each one was missing one of the following key functions:
-Importing, rather than manual typing everything.
-Multiple drivers / routes on one screen
-Ablility to route based on time window / priority, most only use distance based routing.
It would seem that routing based on time windows would be an absolute necessary function of any routing software, but this is not the case.
Exploring OptimoRoute, we have found that the projected ETAs have helped train new dispatchers on estimating ETAs for clients more than two stops ahead on a route.
We also are able to show our bosses how unrealistic it is to expect less drivers with more stops with hard data and re-rolling routes with different routing methods (by time or by # of orders).