JR
Jane R.
Small-Business (50 or fewer emp.)
"Extremely helpful customer service!"
5/5
What do you like best about OptiMonk?

Sara was extremely helpful when I needed help with my pop up! Once you get the hang of the creating on the platform it's great. Review collected by and hosted on G2.com.

What do you dislike about OptiMonk?

Not all the platform functions were really obvious to me, but once I understood them, it worked perfectly. Review collected by and hosted on G2.com.

ND
Nánási D.
Informatikus
Small-Business (50 or fewer emp.)
"Opinion of Korrekt Web Ltd."
5/5
What do you like best about OptiMonk?

There are many types of designs and popups. You can use multiple webshops. We have managed to gain a lot of subscribers since we started using it. It is not disturbing for customers. Review collected by and hosted on G2.com.

What do you dislike about OptiMonk?

There is no UNAS connection established, so I have to manually transfer the subscribers. The product recommendation cannot be set up like in the case of Shoprenter. It would be good to have UNAS integration! Review collected by and hosted on G2.com.

AN
Andras N.
manager
Small-Business (50 or fewer emp.)
"A very helpful and enthusiastic team"
5/5
What do you like best about OptiMonk?

Feel free to contact them with any request or problem Review collected by and hosted on G2.com.

What do you dislike about OptiMonk?

There was no such. What we had to solve was solved. Review collected by and hosted on G2.com.

BB
Ballagó B.
Small-Business (50 or fewer emp.)
"Easy, user-friendly use!"
5/5
What do you like best about OptiMonk?

I am trying to take advantage of the benefits of OptiMonk for my starting webshop. For me, helpful customer service is very important, and at OptiMonk, it works perfectly. Review collected by and hosted on G2.com.

What do you dislike about OptiMonk?

There hasn't been anything like this yet, though I've been using it for a short time. Review collected by and hosted on G2.com.

KP
Katalin P.
Owner, CEO
Small-Business (50 or fewer emp.)
"Optimonk customer service review"
5/5
What do you like best about OptiMonk?

Fast, helpful, and very kind person Sára, who helped me today. Review collected by and hosted on G2.com.

What do you dislike about OptiMonk?

None, everything was perfect. Sára was really understanding and helpful. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"New fan of OptiMonk here!"
5/5
What do you like best about OptiMonk?

OptiMonk adapted very well to all the graphic and technical customization needs we had. The tool is intuitive and I was able to install OptiMonk and go live in no time.

During the process I greatly appreciated the fast and professional support from customer service.

I would recommend it to anyone - thank you! Review collected by and hosted on G2.com.

What do you dislike about OptiMonk?

nothing - I only have positive feedbacks Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Helpful staff!"
5/5
What do you like best about OptiMonk?

Their support and efficiency. Long support hours during business days, quick answer. Review collected by and hosted on G2.com.

What do you dislike about OptiMonk?

- There is absolutely nothing I could write. Review collected by and hosted on G2.com.

TS
ToBuy S.
Ügyintéző
Small-Business (50 or fewer emp.)
"They are very helpful!"
5/5
What do you like best about OptiMonk?

They responded quickly and efficiently. We thank you for the help! Review collected by and hosted on G2.com.

What do you dislike about OptiMonk?

We have not had a negative experience so far during use. Review collected by and hosted on G2.com.

Verified User in Luxury Goods & Jewelry
AL
Verified User in Luxury Goods & Jewelry
Mid-Market (51-1000 emp.)
"Easy to use and great customer service"
4.5/5
What do you like best about OptiMonk?

Huge range of templates and options for integrations. Online training opportunities for free. Fair pricing. Customer service: friendly, quick, competent and the technical explanations are easy to understand even for beginners. Review collected by and hosted on G2.com.

What do you dislike about OptiMonk?

Templates can be a bit tricky sometimes if you would like to customize every little detail. The mobile version is sometimes not so handy. There could be more options for pricing - for instance between Gold and Platinum. However, you can always negotiate with the sales representative to find the optimal solution for both sides. Review collected by and hosted on G2.com.

Dorina .
D
Dorina .
ppc manager
Small-Business (50 or fewer emp.)
"Sára was really helpful, thank again!"
5/5
What do you like best about OptiMonk?

conscientiousness, kindness, good problem solving skills Review collected by and hosted on G2.com.

What do you dislike about OptiMonk?

the editing interface of the visual elements is difficult to handle, but it has nothing to do with the support team Review collected by and hosted on G2.com.