Customer service is very good and helpful Review collected by and hosted on G2.com.
Pretty high price for pop up service, because websites can't take much of them Review collected by and hosted on G2.com.
Customer service is very good and helpful Review collected by and hosted on G2.com.
Pretty high price for pop up service, because websites can't take much of them Review collected by and hosted on G2.com.
Stands out for its reliable and professional team, offering extensive and diverse solutions that can be customized to suit our website's needs. Their customer service is top-notch and incredibly helpful! Review collected by and hosted on G2.com.
We have not encountered any drawbacks or disadvantages so far. Review collected by and hosted on G2.com.

Support is really nice and helpful! They always get back to you within 24hrs and have been able to solve every issue easily! Review collected by and hosted on G2.com.
I can't think of any major drawbacks, honestly! Review collected by and hosted on G2.com.
I like th fast customer service, easy to use. Review collected by and hosted on G2.com.
Perhaps I don't like the design of graphic elements Review collected by and hosted on G2.com.
The customer service was super helpful. When I had a question they immediately asked questions in order to be able to solve it. Review collected by and hosted on G2.com.
It requires some technical knowledge about coding. Review collected by and hosted on G2.com.
Many ways to implement with great ease and control, if needed. Many templates. Excellent, full compliance to GDPR, including no transfer of data outside EER. Review collected by and hosted on G2.com.
Nothing yet. Support answered all questions via chat, very responsive. Review collected by and hosted on G2.com.
With Optimonk you have a lot of opportunities to create different kinds of Pop-Ups. What I especially like are the gamification variants. Here I used e.g. the Lucky Wheel for the first time and it worked great together with the connection to Emarsys. Review collected by and hosted on G2.com.
I'd be happy if we could also use individual codes for the Lucky Wheel. For now you can only use fixed codes and here we had the risk that customers share the code. This would be a very big problem if we want to give a bigger price. For this reason we can use the Wheel just in a limited way and not so often. Review collected by and hosted on G2.com.
Besides the ease of setting up campaigns, I LOVE the support team. They are very knowledgeable and respond very quickly. Review collected by and hosted on G2.com.
That I can't send text reminders for abandoned carts. Review collected by and hosted on G2.com.

A/B testing options, very easy to copy already existing campaigns to different domains, very easy to setup modify campaigns, drag & drop option with lot of templates Review collected by and hosted on G2.com.
Integration to google anylitycs is a bit difficult to make Review collected by and hosted on G2.com.
The customer service is brilliant. Zsofi reached out right away and talked us though getting set up and was very patient with our newbie questions. The tech itself is pretty much plug and play, very easy to use with Google Tag Manager and the templates make it super easy. Review collected by and hosted on G2.com.
Not many downsides - there could maybe be a little more flexibility with styling of the templates. One problem (not unique to OptiMonk) is triggering exit intent pop-ups on mobile, but that's an issue with every provider that I know of. Review collected by and hosted on G2.com.