---
title: OptiMonk Reviews
meta_title: 'OptiMonk Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 159 reviews by the users' company size, role or industry
  to find out how OptiMonk works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 159
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Marketing
  url: https://www.g2.com/categories/marketing
---

# OptiMonk Reviews
**Vendor:** OptiMonk  
**Category:** [Pop-Up Builder Software](https://www.g2.com/categories/pop-up-builder)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 159
## About OptiMonk
✨AI Popup Builder | Popups that perfectly match your brand. Built in minutes. Designed to convert. OptiMonk is the only AI-driven popup builder designed for ecommerce businesses. It enables digital marketers to create high-converting popups in minutes—without any technical knowledge or complex editing tools. With everything you need to maximize email and SMS capture, OptiMonk goes beyond list building. It also helps reduce cart abandonment, drive upsells, promote seasonal offers, and guide visitors through your site. You can create stunning, branded popup campaigns for all of these use cases quickly with our AI wizard. With just a few clicks, our AI automates the creation of popups, ensuring every campaign fits your brand perfectly and is optimized for maximum conversions. This makes the process of launching new campaigns smooth and efficient. And while our AI handles the heavy lifting, you can still take control with our industry-leading drag-and-drop editor—perfect for those moments when you want to fine-tune your campaigns and add a personal touch. Try OptiMonk and see the difference for yourself! EVERYTHING YOU NEED TO INCREASE CONVERSIONS: 👉 AI wizard: Instantly create stunning, branded popup campaigns with the power of AI. 👉 Drag &amp; drop editor: Fine-tune your popups anytime with our easy visual editor. 👉 Use case library: We provide ready-made templates for a wide range of use cases, incorporating proven strategies like discount codes, limited-time offers, gamification, and personalized product recommendations. 👉 A/B testing: Launch quick tests to find the best headlines, offers, or messages. 👉 Analytics: Optimize for real revenue, not just clicks or signups. 👉 Personalization: Show the right message to the right customer, every time. Start turning traffic into sales now with OptiMonk!



## OptiMonk Pros & Cons
**What users like:**

- Users value the **ease of campaign creation** with OptiMonk&#39;s user-friendly templates. (1 reviews)
- Users praise the **user-friendly campaign creation** with templates, making it easy to design effective marketing campaigns. (1 reviews)
- Users find the **setup and campaign management convenient** once initial challenges are addressed, enhancing workflow efficiency. (1 reviews)
- Users commend the **excellent customer support** from OptiMonk, noting their helpfulness and professionalism consistently. (1 reviews)
- Users love the **ease of creation** with OptiMonk, finding it simple to design impactful campaigns using templates. (1 reviews)
- Users find OptiMonk&#39;s **ease of use** in campaign creation and template management to be highly beneficial. (1 reviews)
- Users value the **easy creation of campaigns** in OptiMonk, finding it convenient and efficient after setup. (1 reviews)
- Easy Setup (1 reviews)
- Editing Ease (1 reviews)
- Users appreciate the **helpful support team** of OptiMonk, praising their professionalism and quick assistance. (1 reviews)

**What users dislike:**

- Users find the **difficult setup** challenging, especially when targeting specific pages to conserve pageviews. (1 reviews)
- Users find **editing issues** arise when trying to change colors and fonts, making it a challenging task. (1 reviews)
- Users experience **integration difficulty** with OptiMonk, especially when setting up targeted pages to save pageviews. (1 reviews)
- Users find **integration issues** with Emarsys challenging, complicating setup and limiting pageview management. (1 reviews)
- Users find the **lack of API integration** challenging, complicating setup and limiting efficient use of pageviews. (1 reviews)
- Lack of Customization (1 reviews)
- Layout Issues (1 reviews)
- Limited Design Flexibility (1 reviews)
- Limited Editing Capabilities (1 reviews)
- Limited Free Access (1 reviews)

## OptiMonk Reviews
  ### 1. I was completely satisfied.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 01, 2022

**What do you like best about OptiMonk?**

I received quick help from Anna, she made a popup for me with a very nice design, and assisted me with everything.

**What do you dislike about OptiMonk?**

I have not experienced any negatives, I am satisfied with everything.

**What problems is OptiMonk solving and how is that benefiting you?**

Customer acquisition and increasing subscribers are greatly aided by OptiMonk, and we noticeably have more subscribers.

  ### 2. Thank you for the help, everything went smoothly.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Balázs S. | Marketing koordinátor, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 07, 2021

**What do you like best about OptiMonk?**

Quick response and assistance. The problem was successfully resolved.

**What do you dislike about OptiMonk?**

Operation: I added the new card, but the system still didn't detect it. It mixed it up with the expired one. The questionnaire is too long.

**What problems is OptiMonk solving and how is that benefiting you?**

Billing settings

  ### 3. Quick and helpful team.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 07, 2022

**What do you like best about OptiMonk?**

The basket value has increased significantly since we started recommending related accessories for our products with OptiMonk. The customer service is very kind and helpful.

**What do you dislike about OptiMonk?**

It's a pity that conversions cannot be tracked more specifically by product.

**What problems is OptiMonk solving and how is that benefiting you?**

We wanted to change the package because the Bronze package was no longer sufficient. Unfortunately, the difference between the two packages did not appear as the payable amount on the admin interface, so we didn't dare to complete the payment. Customer service helped very quickly, they adjusted it, and thus the problem was resolved quickly.

  ### 4. Optimonk is user friendly and easy to set up,

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 11, 2022

**What do you like best about OptiMonk?**

while experiencing anny issue with set up custommer support is very helpfull

**What do you dislike about OptiMonk?**

small bugs while setting - do not able to turn on 2 campaigns , java script code installed properly on site but not working : OptiMonk has received no requests from this domain in the last 24 hours.
Please follow the "Insert Code" link and review the instructions to confirm
the JavaScript code is properly inserted on your site. If the problem persists,
please contact our support team, we're happy to help.

**What problems is OptiMonk solving and how is that benefiting you?**

post purchase form

  ### 5. Great marketing tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 22, 2022

**What do you like best about OptiMonk?**

Easy to use, great set up options, nice design.

**What do you dislike about OptiMonk?**

Once in a while it can be a little slow.

**What problems is OptiMonk solving and how is that benefiting you?**

We encourage visitors to book accommodation on our homepage.

  ### 6. a superb tool to get feedback and increase conversion

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 23, 2021

**What do you like best about OptiMonk?**

Optimonk is easy to implement and use. The templates look great and are easy to customize. The free tier already offers a lot. Support is super friendly and quick to help.

**What do you dislike about OptiMonk?**

Editing complex questionnaires can be a bit cumbersome (not a big problem, though).

**What problems is OptiMonk solving and how is that benefiting you?**

Getting insight into our visitors' needs (questionnaires have proven to be the most useful for our purposes). We have gained valuable additional information about our market this way.

  ### 7. Very useful tool for capturing leads!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jona K. | Marketing Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 27, 2021

**What do you like best about OptiMonk?**

you can validate almost everything in the free version. Great choice of pop-ups, designs, and all the integrations you need.

**What do you dislike about OptiMonk?**

Nothing yet, really. Everything is more than satisfactory

**What problems is OptiMonk solving and how is that benefiting you?**

We have completely transformed our lead generation by offering the right lead magnet at the right time using OptiMonk.

  ### 8. Fast and easy to use.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Balázs B. | Marketing Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 15, 2022

**What do you like best about OptiMonk?**

The UX/UI and quick campaign build option.

**What do you dislike about OptiMonk?**

Not all of our ideas have a solution, improvements will still be needed.

**What problems is OptiMonk solving and how is that benefiting you?**

Building customer loyalty, collecting subscribers. Achieve more purchases.

  ### 9. Works really well, and the onboardning support is great

**Rating:** 4.5/5.0 stars

**Reviewed by:** Daniel C. | Co-Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 23, 2021

**What do you like best about OptiMonk?**

Easy to implement and to use. The custom triggers were really easy to use once you knew they were there.

**What do you dislike about OptiMonk?**

Nothing really, yet. Still nothing, really, just filling out this line so that I can submit it. Really?

**What problems is OptiMonk solving and how is that benefiting you?**

Found an easy and convenient way of capturing visitor emails.

  ### 10. Easy to design & activate

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 01, 2021

**What do you like best about OptiMonk?**

Optimonk requires no coding or design knowledge. It is easy to use and activate. It helps in growing my subscriber and leads list.
Lots of design templates to choose from that are also customizable.

**What do you dislike about OptiMonk?**

They may need some improvement in their list of software integrations.

**What problems is OptiMonk solving and how is that benefiting you?**

Lead generation

  ### 11. Quick & friendly support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 15, 2021

**What do you like best about OptiMonk?**

Support is very quick to respond and always very friendly. Tool itself is very userfriendly.

**What do you dislike about OptiMonk?**

Sometimes the font adjusts itself a few times, which is a bit unhandy.

**What problems is OptiMonk solving and how is that benefiting you?**

Countdown timer for time sensitive discount periods. Works very good!

  ### 12. great

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 09, 2022

**What do you like best about OptiMonk?**

Fast, helpful, kind support from them, thank you

**What do you dislike about OptiMonk?**

nothing, everything was great, all went well

**What problems is OptiMonk solving and how is that benefiting you?**

Ive had a couple of problem, although i couldnt solve all of them, i got the asnwers i needed

  ### 13. Useful tool, but you have work to do with it

**Rating:** 3.5/5.0 stars

**Reviewed by:** Tamás M. | Szaktanácsadó, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 19, 2021

**What do you like best about OptiMonk?**

A multitude of options (templates, colors, scenarios)

**What do you dislike about OptiMonk?**

At first, it is somewhat difficult to understand and set up.

**What problems is OptiMonk solving and how is that benefiting you?**

Cart abandonment decreases.

  ### 14. A very committed team.

**Rating:** 4.5/5.0 stars

**Reviewed by:** David K. | COO, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 06, 2021

**What do you like best about OptiMonk?**

They have excellent "close to people" customer care.

**What do you dislike about OptiMonk?**

As a beginner user, I haven't experienced any downside yet.

**What problems is OptiMonk solving and how is that benefiting you?**

We are introducing more interactivity with OptiMonk to our webshop.

  ### 15. I consider it a good system, but it's very expensive.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 08, 2021

**What do you like best about OptiMonk?**

A gap-filling marketing tool from the perspective that it can smarten up any webshop engine effectively. High-quality popups, upsell, and cross-sell tools are essential in e-commerce.

**What do you dislike about OptiMonk?**

Besides the high price, a disadvantage is that it is logically difficult to put together well if one is running multiple types of campaigns; if not used properly, it can also be counterproductive. Due to the well-assembled templates, the same design appears in several online stores, so after a while, it can become bland.

**Recommendations to others considering OptiMonk:**

-

**What problems is OptiMonk solving and how is that benefiting you?**

We pay quite a lot, yet month after month we exceed the monthly user limit. I think this is not set correctly.

  ### 16. Opinion

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 08, 2021

**What do you like best about OptiMonk?**

Super customer service; Great campaigns; Easy to set up; It works immediately

**What do you dislike about OptiMonk?**

What don't you like?
No, I love everything in the program.

**Recommendations to others considering OptiMonk:**

Subscribe for 1 month, set up 1-2 campaigns, and see results in 1 month!

**What problems is OptiMonk solving and how is that benefiting you?**

Customer information is easy
Database construction
Coupon treatment

  ### 17. Great experience!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 11, 2021

**What do you like best about OptiMonk?**

Optimonk was relatively easy to set up the pop-up on my website and being able to customise it to our brand colours etc was wonderful. The support I received was first-class and prompt.

**What do you dislike about OptiMonk?**

I initially had some trouble opening a template and seemed to go around in circles for a bit, however, when I randomly clicked on the template it seemed to work.

**What problems is OptiMonk solving and how is that benefiting you?**

Collecting an email database for our online store and providing offers etc during visits to our website.

  ### 18. Amazing!!! Helpful and educational

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aaron S. | E, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 04, 2021

**What do you like best about OptiMonk?**

Their attentive nature and ability to answer any problem.

**What do you dislike about OptiMonk?**

Nothing at all, it's a great platform that is super easy to use.

**What problems is OptiMonk solving and how is that benefiting you?**

Creating conversions with my exit-intent pop-ups and driving large amounts of traffic into our email list as well.

  ### 19. Their help is excellent

**Rating:** 4.5/5.0 stars

**Reviewed by:** Karl V. | Marketing Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 07, 2021

**What do you like best about OptiMonk?**

The product itself is quite easy to use, maybe some slight UX things that could be better. But their support team is super wonderful and helpful, I had some really weird and custom requests, but they helped me with that and even provided custom JS for doing that.

**What do you dislike about OptiMonk?**

Honestly, don't know. Like I mentioned before, the UX could be a bit better. And for some reason I didn't see their chatbox on their webpage. (It was a glitch - I immediately saw it when they wrote to me. But product itself is good.

However, we don't use it necessarily for what it is created by default

**What problems is OptiMonk solving and how is that benefiting you?**

Using it as a popup to set up a frame of mind for our webpage visitors

  ### 20. The customer service is very kind, their service is working properly, it brings customers.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Arts and Crafts | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 01, 2021

**What do you like best about OptiMonk?**

I like the best that Optimonk gives you what it offers you. No hidden fees or anything like that. It helps bring traffic, and they have good sales when you can subscribe to one of their packages at a reasonable price.

**What do you dislike about OptiMonk?**

It is a bit expensive for smaller businesses.

**Recommendations to others considering OptiMonk:**

I think maybe they should offer their service a bit cheaper.

**What problems is OptiMonk solving and how is that benefiting you?**

It increases conversions.

  ### 21. The price is slightly high

**Rating:** 4.0/5.0 stars

**Reviewed by:** Barna M. | Sales And Marketing Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 27, 2021

**What do you like best about OptiMonk?**

You can create easy-to-use, beautiful pop-up windows with it.

**What do you dislike about OptiMonk?**

It's quite expensive. For smaller companies, it's quite difficult to budget for.

**Recommendations to others considering OptiMonk:**

Ha van webáruházad, csak próbáld ki!

**What problems is OptiMonk solving and how is that benefiting you?**

We save customers, sign them up, and draw visitors' attention to our promotions.

  ### 22. Great product, excellent support too

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2021

**What do you like best about OptiMonk?**

Great selection of templates, and build your own. Easy to use, great information on how to do various things, and excellent supportGreat selection of templates, and build your own. Easy to use, great information on how to do various things, and excellent support

**What do you dislike about OptiMonk?**

Haven't found anything to dislike so far!

**What problems is OptiMonk solving and how is that benefiting you?**

Using Optimonk to drive site visitors to a community sign up page, early stages so no benefits yet...

  ### 23. I got stuck with the mobile view image, Anna helped a lot and solved my problem.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 19, 2021

**What do you like best about OptiMonk?**

Without programmers, I can design the webshop more flexibly.

**What do you dislike about OptiMonk?**

The scaling settings could be easier.

**What problems is OptiMonk solving and how is that benefiting you?**

We can respond faster to inventory changes, and we can try out more variations.

  ### 24. Very Cool and Smooth tool to use.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 13, 2021

**What do you like best about OptiMonk?**

Easy Integration trough GTM. Smooth Template maker and easy to use.

**What do you dislike about OptiMonk?**

Actually i dont dislike anything on Optimonk sometimes its confusing witht he Navigation but you get used to it.

**What problems is OptiMonk solving and how is that benefiting you?**

We are Implementing a popup for Newsletter Registrations. We saw that we gain 50% more Registrations trough an Exit Intent layer.

  ### 25. Quick help

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 26, 2021

**What do you like best about OptiMonk?**

We received quick and correct assistance in everything, we are satisfied.

**What do you dislike about OptiMonk?**

The editor interface is not the most user-friendly, there are no rulers, it could be much better.

**What problems is OptiMonk solving and how is that benefiting you?**

I can easily launch an exit intent pop-up with it, although the interface is not user-friendly and doesn't offer many simple editing options. There are no automatic rulers or placeholders; PowerPoint is much better in this regard (although it's not meant for this, there is something to learn from it).

  ### 26. good

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Luxury Goods & Jewelry | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 02, 2021

**What do you like best about OptiMonk?**

Solutions that are not available on any platform in a convenient interface

**What do you dislike about OptiMonk?**

Sometimes there are changes between view and live

**What problems is OptiMonk solving and how is that benefiting you?**

sticky bear

  ### 27. #1 Pop-up solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 15, 2021

**What do you like best about OptiMonk?**

There are not just subscription pop-ups, but others (games, direction, etc), too.

**What do you dislike about OptiMonk?**

I don't dislike anything so far. It is good, it works.

**What problems is OptiMonk solving and how is that benefiting you?**

I can have at least one more interaction with visitors before they go. I can direct them to any page which they interested.

  ### 28. SUPER EASY TO USE, PERFORMS GREAT AND INCLUDES A VERY USEFUL AND KIND SUPPORT

**Rating:** 5.0/5.0 stars

**Reviewed by:** Valentina Q. | UX & PERFORMANCE MARKETING, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 25, 2021

**What do you like best about OptiMonk?**

Their A/B testing keeps helping us figuring out a lot of meaningful insights for our business.

**What do you dislike about OptiMonk?**

I will like to be able to access the templates while generating a new variant insight a campaign

**What problems is OptiMonk solving and how is that benefiting you?**

Increasing our newsletter subscribers list and generating Upsale product offers based on customer behavior.

  ### 29. Great service, great support!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 04, 2021

**What do you like best about OptiMonk?**

Easy to set up, great for onsite marketing tasks!

**What do you dislike about OptiMonk?**

I cannot mention any of that, really useful and simple!

**What problems is OptiMonk solving and how is that benefiting you?**

Lead generation, drive immediate custumer decision on purchase

  ### 30. Intuitive tool that's easy for learning how to make professional looking pop ups for your site

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 06, 2021

**What do you like best about OptiMonk?**

It is very easy to design professional-looking pop-ups through the editor

**What do you dislike about OptiMonk?**

Some forms of the instillation with popular CMS can be made more clear. It seems the process has changes and some online documentation regarding it needs to be updated.

**What problems is OptiMonk solving and how is that benefiting you?**

Getting more conversions and lead generation by strategically placing pop-ups onto our clients sites.

  ### 31. Optimonk is the perfect pop-up system which contribute the best way to our marketing workflow.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 24, 2021

**What do you like best about OptiMonk?**

Easy integration with other marketing tools!

**What do you dislike about OptiMonk?**

I do not have any negative aspects and opinions related to Optimonk.

**What problems is OptiMonk solving and how is that benefiting you?**

Integration settings. Help with cart abandonment optimization.

  ### 32. Always there to help

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bence B. | Head Of Knowledge Management, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 15, 2021

**What do you like best about OptiMonk?**

Responsiveness and quick problem solving.

**What do you dislike about OptiMonk?**

Sometimes their editor can glitch out...

**What problems is OptiMonk solving and how is that benefiting you?**

Converting people, who want to exit the page or they are inactive on the site.

  ### 33. Awesome product, usability and options. Service is cool!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Guillermo G. | Growth Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 19, 2021

**What do you like best about OptiMonk?**

Different sections for optimize traffic in site.

**What do you dislike about OptiMonk?**

These is worldwide services and need support in timezones for Americas like México.

**What problems is OptiMonk solving and how is that benefiting you?**

Site zones for high optimizations for discounts, redirections and eMail MKT adquisitions.

  ### 34. Great customer support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 25, 2021

**What do you like best about OptiMonk?**

The customer support team is nice and quick to respond.

**What do you dislike about OptiMonk?**

There's nothing I dislike at the moment.

**What problems is OptiMonk solving and how is that benefiting you?**

I've just started using Optimonk, so I need more time and experience with it to answer.

  ### 35. great service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 01, 2021

**What do you like best about OptiMonk?**

the service and the intuitive popup set up

**What do you dislike about OptiMonk?**

you're missing some important functions like connecting to the cart actions

**What problems is OptiMonk solving and how is that benefiting you?**

Newsletter subscription

  ### 36. Easy to use platform for conversion optimization

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.)

**Reviewed Date:** September 28, 2021

**What do you like best about OptiMonk?**

Their UI is easy to navigate, has less clutter, it's not intimidating so it's easier to learn especially for beginners. They also have helpful resources and responsive support.

**What do you dislike about OptiMonk?**

I don't have anything I dislike at the moment

**What problems is OptiMonk solving and how is that benefiting you?**

Easier to capture leads and engage with customers

  ### 37. Clickable Banners

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.)

**Reviewed Date:** October 18, 2021

**What do you like best about OptiMonk?**

A video was provided that demonstrated the process.

**What do you dislike about OptiMonk?**

There was nothing that I disliked. It is unfortunate that one banner can't have multiple destination that are determined by the page it shows upon.

**What problems is OptiMonk solving and how is that benefiting you?**

Scheduled banners

  ### 38. Quality conversion of traffic into sales

**Rating:** 5.0/5.0 stars

**Reviewed by:** Samuel H. | Marketing Automation Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 31, 2021

**What do you like best about OptiMonk?**

It's so interesting how I can convert images or links into optin forms which is a great method for boosting conversions in our company

**What do you dislike about OptiMonk?**

So far it's the best for us. Just a variety of templates is what can be added to improve the look

**Recommendations to others considering OptiMonk:**

One true method for understanding your customer's behavior and increasing conversion rates.
The return on marketing investment is visible

**What problems is OptiMonk solving and how is that benefiting you?**

We have increased website traffic by creating content that is relevant to our audience.
We have influenced customers who visit our site to take actions

  ### 39. I am satisfied with everything regarding Optimonk

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 26, 2021

**What do you like best about OptiMonk?**

I like the easy-to-use interface the most and the helpful, quick customer service.

**What do you dislike about OptiMonk?**

The precise analysis of the effectiveness of campaigns is a bit difficult

**What problems is OptiMonk solving and how is that benefiting you?**

Reduce cart abandonment, collect subscribers

  ### 40. good

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Luxury Goods & Jewelry | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 15, 2021

**What do you like best about OptiMonk?**

quality of template and conversion on order

**What do you dislike about OptiMonk?**

Language is all in English. Is it possible to change the language in Italian?

**What problems is OptiMonk solving and how is that benefiting you?**

I using a free subscription to test the potentialities I ve used a rate me tamplate to collect customers feedback

  ### 41. Great solution for pop-ups!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michal M. | Co-founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 26, 2021

**What do you like best about OptiMonk?**

Great usability and easy work with the app with no code

**What do you dislike about OptiMonk?**

I had few issues with some customization but support helped me asap :)

**What problems is OptiMonk solving and how is that benefiting you?**

Promo on websites

  ### 42. Good responsive service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 10, 2021

**What do you like best about OptiMonk?**

The large number of different templates available, ease of use, good customer service.

**What do you dislike about OptiMonk?**

Not being easily able to visualise conversion rates by device/variant.

**What problems is OptiMonk solving and how is that benefiting you?**

Growing our email subscriber base; targeting site leavers with exit intent pop-ups.

  ### 43. Optimonk

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 15, 2021

**What do you like best about OptiMonk?**

Customer service is very effective and fast, good looking app

**What do you dislike about OptiMonk?**

Very expensive packages, sometime makes the webstore slow

**What problems is OptiMonk solving and how is that benefiting you?**

Double counting of visitors. Problem solver, now it's working normally

  ### 44. Great Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 05, 2021

**What do you like best about OptiMonk?**

Robust features, good templates, and friendly support staff.

**What do you dislike about OptiMonk?**

Inability to schedule campaigns with specified time zones

**What problems is OptiMonk solving and how is that benefiting you?**

Abandoned cart, calling attention to sales, collecting leads for newsletter, customer surveys

  ### 45. OptiMonk helps you to turn traffic into sales

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gabor P. | Head of SEO, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 03, 2019

**What do you like best about OptiMonk?**

OptiMonk is a super helpful tool to which helps you sell on the website by converting visitors to buyers. They use popups, side messages, notification bars and fullscreens. It requires zero coding.

**What do you dislike about OptiMonk?**

It is a paid tool, but you can create a free account and give it a try. I believe they have a forever free tier, but if you want to get the most out of, you should go for the paid account.

**Recommendations to others considering OptiMonk:**

Try out the free trial.

**What problems is OptiMonk solving and how is that benefiting you?**

OptiMonk helps you generate and extract revenue from users in a polite way. You have full flexibility over what type of notification you wish to use. It requires no coding skills which is a super plus for many marketers. 

**Official Response from Viktoria Akszenovics:**

> Many thanks for sharing your thoughts! :)

  ### 46. OptiMonk is must for Online Business-es!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Istvan K. | Marketer, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 15, 2019

**What do you like best about OptiMonk?**

Tons of free templates, outstanding design, powerful triggering settings. I've tried a couple of alternatives, but this one is delightful 👌


**What do you dislike about OptiMonk?**

The only thing I’m missing is the built in embedded forms function. That would be reaaallly astounding 😀

**Recommendations to others considering OptiMonk:**

One of my favorite online tools. The real value for money at my side starts when I put 1$ in and get at least 10$ out. With OptiMonks kickass preamade popup templates I’ve made so powerful campaigns (no design skills at all, I’ve grown up on Canva 😀), that it’s crushed my ROI. With the FREE trial, it’s a real no brainer.
ó

**What problems is OptiMonk solving and how is that benefiting you?**

One of my favorite online tools. The real value for money at my side starts when I put 1$ in and get at least 10$ out. With OptiMonks kickass pre-made popup templates I’ve made so powerful campaigns (no design skills at all, I’ve grown up on Canva 😀), that it’s crushed my ROI. With the FREE trial, it’s a real no brainer.

**Official Response from Viktoria Akszenovics:**

> Thank you soo much for sharing your thoughts with us :)

  ### 47. OptimMonk is an essential tool in our marketing stack

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 09, 2019

**What do you like best about OptiMonk?**

Great user interface, great feedback on the success of our tactics within the tool, love how many options we have on how and when our behavior-based merchandising will show, and when it will not. When our site visitors need to know something, we rely on Optimonk to get it done. 

**What do you dislike about OptiMonk?**

It would be great for Optimonk to step in the space of browser notifications so we can manage that in one place instead of two different vendors. 

**What problems is OptiMonk solving and how is that benefiting you?**

Notifying customers of specials, different programs going on in our catalog. classic usage as an exit gesture technology of choice. We also use it to notify customers if there is a tech problem, or phone problem and how they can contact us while it was down. Super easy to get a message up and start utilizing with or without graphics. 

  ### 48. Works as expected

**Rating:** 4.0/5.0 stars

**Reviewed by:** Robert R. | Web manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 10, 2019

**What do you like best about OptiMonk?**

Many predefined templates and possibilities, scenarios. Easy to understand and expected functions. Price is reasonable.

**What do you dislike about OptiMonk?**

It is not about product it self, but live chat help would be helpful.
Some of the mobile templates are not very usable.
Quite complicated implementation with Google Analytics with our DataLayer fort GTM

**Recommendations to others considering OptiMonk:**

Online live chat support woudl be helpful. This is one of the disadvantages. Response takes about 1 day. I just slows down the initial set up and troubleshooting.

**What problems is OptiMonk solving and how is that benefiting you?**

We faced issue when implementing conversion statistics in Google Analytics. Finally solved with supoort but it took some days.

  ### 49. Very helpful lead generation & sales tool.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jonathan S. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 09, 2019

**What do you like best about OptiMonk?**

It’s both easy to use, and relatively robust.  Easy to set up a variety of campaigns targeting people on different interfaces.

**What do you dislike about OptiMonk?**

 I can’t think of anything specific.  There is a lot to know about the product and I wish I had more time to maximize all of the possibilities. Wish I could be more helpful with dislikes.

**What problems is OptiMonk solving and how is that benefiting you?**

 I can easily try different types of campaigns on my website that are aimed towards different customers. I can use the pop-ups for lead collection, or  promotional information. 

  ### 50. Best CRO platform for the money.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 03, 2019

**What do you like best about OptiMonk?**

Love the popup builder, when you create a desktop popup it loads perfectly on Mobile. The subscribe with FB works great even after FB changed things. The targeting is spot on, it just works unlike most of the competitors..  

**What do you dislike about OptiMonk?**

more like a list of stuff I wish it had ....... but they are always adding new features so I doubt I'll have to wait for long.

**Recommendations to others considering OptiMonk:**

We did a lot of research prior to choosing OptiMonk, the problem with many of their competitors is that they did not work as they should.  AB testing failed or targeting just did not work as expected. OptiMonk was the only CRO / Onsite retargeting platform that worked flawlessly out of the box. 

**What problems is OptiMonk solving and how is that benefiting you?**

Personalizing content and increasing conversion.

**Official Response from Viktoria Akszenovics:**

> It means a lot to us, thank you so much!!


## OptiMonk Discussions
  - [What if I reach my monthly quota of unique visitors?](https://www.g2.com/discussions/what-if-i-reach-my-monthly-quota-of-unique-visitors) - 1 comment, 1 upvote
  - [How does the Free plan work?](https://www.g2.com/discussions/how-does-the-free-plan-work) - 1 comment, 1 upvote
  - [What’s required to use OptiMonk?](https://www.g2.com/discussions/what-s-required-to-use-optimonk) - 1 comment, 1 upvote

- [View OptiMonk pricing details and edition comparison](https://www.g2.com/products/optimonk/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-08-01+08%3A44%3A29+-0500&secure%5Bsession_id%5D=67d9d807-2c50-4cea-ad46-722f6bc90f4d&secure%5Btoken%5D=2d614182a5e33a07da2c38653254b81053de3e3ee45c4508c3fc65a375209353&format=llm_user)

## OptiMonk Features
**Lead Generation**
- Lead Builder
- CRM Integration
- Marketing Automation Integration
- Data Import & Export Tools

**Visitor Behavior**
- Monitoring
- Targeting
- Guided Selling

**Segmentation**
- A/B Testing
- Customer Profiles

**Retargeting**
- A/B Testing
- Audience Segmentation
- Behavioral Targeting
- Reporting & Analytics
- Geo Targeting
- Cross-channel Retargeting
- Personalization

**Design and Customization**
- Pre-Designed Templates
- Pop-Up Types
- No-Code Customization
- Mobile Optimized

**Lead Monitoring**
- Features
- Performance
- Identification

**Computing**
- WYSIWYG
- AI/Machine Learning
- Little to No Coding

**Agentic AI - Lead Capture**
- Cross-system Integration
- Proactive Assistance

**Templates**
- Library
- Customization
- Optimization

**Targeting**
- Behavioral Targeting
- Contextual Targeting

**Campaigns**
- Targeting
- Triggered Campaigns
- A/B Testing
- Analytics

**Data Capture**
- Mobile
- Websites
- Social Media
- Data

**Experimental Design**
- Concurrent Testing
- Mobile Testing
- AI Assisted Testing
- AI Generated Variations

**Agentic AI - Retargeting**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Personalization**
- Recommendation
- Content
- Cart Abandonment
- Product Recommendations
- A/B Testing
- Personalized Messaging

**Triggered Content**
- Geofencing
- Triggered Emails
- Triggered Messages

**Integrations**
- CRM/Email Integrations
- WCM Integrations
- E-Commerce Integrations
- Social Media Integrations

**Analytics**
- Export/Import
- Reporting

**Analytics**
- Reporting and Analytics

**Multichannel**
- Web
- Mobile

**Personalized Content**
- Recommendation Engine
- Website Personalization

**Customization**
- Forms
- Personalization
- Templates
- Integration

**Agentic AI - A/B Testing**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Agentic AI - Vulnerability Scanner**
- Autonomous Task Execution
- Proactive Assistance

**Administration **
- Marketing Campaigns
- Reports & Analytics
- User Data
- Integrations

**Agentic AI - Personalization Engines**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - E-Commerce Personalization**
- Natural Language Interaction
- Proactive Assistance

## Top OptiMonk Alternatives
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