--- title: OptiMonk Reviews meta_title: 'OptiMonk Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 159 reviews by the users' company size, role or industry to find out how OptiMonk works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 159 scale: '5' date_modified: '2026-07-17' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # OptiMonk Reviews **Vendor:** OptiMonk **Category:** [Pop-Up Builder Software](https://www.g2.com/categories/pop-up-builder) **Average Rating:** 4.8/5.0 **Total Reviews:** 159 ## About OptiMonk ✨AI Popup Builder | Popups that perfectly match your brand. Built in minutes. Designed to convert. OptiMonk is the only AI-driven popup builder designed for ecommerce businesses. It enables digital marketers to create high-converting popups in minutes—without any technical knowledge or complex editing tools. With everything you need to maximize email and SMS capture, OptiMonk goes beyond list building. It also helps reduce cart abandonment, drive upsells, promote seasonal offers, and guide visitors through your site. You can create stunning, branded popup campaigns for all of these use cases quickly with our AI wizard. With just a few clicks, our AI automates the creation of popups, ensuring every campaign fits your brand perfectly and is optimized for maximum conversions. This makes the process of launching new campaigns smooth and efficient. And while our AI handles the heavy lifting, you can still take control with our industry-leading drag-and-drop editor—perfect for those moments when you want to fine-tune your campaigns and add a personal touch. Try OptiMonk and see the difference for yourself! EVERYTHING YOU NEED TO INCREASE CONVERSIONS: 👉 AI wizard: Instantly create stunning, branded popup campaigns with the power of AI. 👉 Drag & drop editor: Fine-tune your popups anytime with our easy visual editor. 👉 Use case library: We provide ready-made templates for a wide range of use cases, incorporating proven strategies like discount codes, limited-time offers, gamification, and personalized product recommendations. 👉 A/B testing: Launch quick tests to find the best headlines, offers, or messages. 👉 Analytics: Optimize for real revenue, not just clicks or signups. 👉 Personalization: Show the right message to the right customer, every time. Start turning traffic into sales now with OptiMonk! ## OptiMonk Pros & Cons **What users like:** - Users value the **ease of campaign creation** with OptiMonk's user-friendly templates. (1 reviews) - Users praise the **user-friendly campaign creation** with templates, making it easy to design effective marketing campaigns. (1 reviews) - Users find the **setup and campaign management convenient** once initial challenges are addressed, enhancing workflow efficiency. (1 reviews) - Users commend the **excellent customer support** from OptiMonk, noting their helpfulness and professionalism consistently. (1 reviews) - Users love the **ease of creation** with OptiMonk, finding it simple to design impactful campaigns using templates. (1 reviews) - Users find OptiMonk's **ease of use** in campaign creation and template management to be highly beneficial. (1 reviews) - Users value the **easy creation of campaigns** in OptiMonk, finding it convenient and efficient after setup. (1 reviews) - Easy Setup (1 reviews) - Editing Ease (1 reviews) - Users appreciate the **helpful support team** of OptiMonk, praising their professionalism and quick assistance. (1 reviews) **What users dislike:** - Users find the **difficult setup** challenging, especially when targeting specific pages to conserve pageviews. (1 reviews) - Users find **editing issues** arise when trying to change colors and fonts, making it a challenging task. (1 reviews) - Users experience **integration difficulty** with OptiMonk, especially when setting up targeted pages to save pageviews. (1 reviews) - Users find **integration issues** with Emarsys challenging, complicating setup and limiting pageview management. (1 reviews) - Users find the **lack of API integration** challenging, complicating setup and limiting efficient use of pageviews. (1 reviews) - Lack of Customization (1 reviews) - Layout Issues (1 reviews) - Limited Design Flexibility (1 reviews) - Limited Editing Capabilities (1 reviews) - Limited Free Access (1 reviews) ## OptiMonk Reviews ### 1. Great customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Games | Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2022 **What do you like best about OptiMonk?** Customer support is great, you don't have to wait more than 3 minutes to have an answer. They take time, very patient and very helpful. I love Anna and Chris! Keep going with the good job! **What do you dislike about OptiMonk?** It's sometimes hard to understand how to display the widget, sometimes it works sometimes it doesn't. Most of the time there is a reason and customer support is here to help. **What problems is OptiMonk solving and how is that benefiting you?** Adding countdown timer and pop-up and collecting emails without tech issues. ### 2. They are very helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Graphic Design | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2022 **What do you like best about OptiMonk?** Eszter helps solve some arising problem for the umpteenth time. She explains the steps in a way that is understandable and easy to follow even for a layperson. :) **What do you dislike about OptiMonk?** There was no such thing. I always received a quick response to my question. **What problems is OptiMonk solving and how is that benefiting you?** I couldn't create a pop-up and I received help with this. ### 3. I recommend Optimonk **Rating:** 5.0/5.0 stars **Reviewed by:** Ferenc H. | Webshop manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2022 **What do you like best about OptiMonk?** Extremely proactive contacts and highly informed customer-focused colleagues. Offers up-to-date and trendy solutions. **What do you dislike about OptiMonk?** I don't particularly like fiddling with testing newly set up campaigns. **What problems is OptiMonk solving and how is that benefiting you?** The discount hunter redirects visitors to the purchase page and saves cart abandoners. ### 4. Human Centric **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas I. | Owner, Retail, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2022 **What do you like best about OptiMonk?** They get it. It's all about humans serving humans. They actually have trained staff on phone support! **What do you dislike about OptiMonk?** Every tech company is not like OptiMonk. **What problems is OptiMonk solving and how is that benefiting you?** Pop-up Coupons for our website ### 5. Easy to use and good live support **Rating:** 4.0/5.0 stars **Reviewed by:** Lise B. | Communication manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2021 **What do you like best about OptiMonk?** Templates, Drag and drop, live chat for support **What do you dislike about OptiMonk?** HTML/CSS integration not practical at all, no wysiwyg for that and the editor dispaly final version is diferent then the live one which could display differently. The techies could not solve my issue there. Analytics options could be improved to see more details on the interactions. Would be great to have 2 variant of languages in the same campaign, not as AB test or separate campaigns). Would be great to get templates for non profit (not only sale products) **Recommendations to others considering OptiMonk:** Great tool to easily build pop ups without specific dev knowledge, thanks to the template and drag and drop options. But if you'd like to code it from scratch, the html/css/java options are not practical (can't see live changes). Good live chat support with efficient quick answers. No bilingual variant available for campaigns (only simple AB tests). Analytics are not very detailed and could be improved but overall, I would recommend the tool. **What problems is OptiMonk solving and how is that benefiting you?** we want to increase digital donations via the use of pop ups , but we have no significant benefits yet ### 6. Optimonk usage in distribution **Rating:** 5.0/5.0 stars **Reviewed by:** Peter T. | Head of e-Commerce, Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2022 **What do you like best about OptiMonk?** Lot of templates are available and easy to configure them. **What do you dislike about OptiMonk?** Fortunately, there is not any functionality that I dislike. **What problems is OptiMonk solving and how is that benefiting you?** We are enabled to get higher attention for our key promotion and we are getting better results for these campaigns. ### 7. OptiMonk is fantastic! **Rating:** 5.0/5.0 stars **Reviewed by:** Marcell H. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2022 **What do you like best about OptiMonk?** Everybody can use it. The platform is simple, and the customer services are very good. They are helpful, always solve my problems and respond in a few minutes. **What do you dislike about OptiMonk?** Nothing! We are using it for 1 month and it brings us almost 1000 subscribers. Perfect choice to collect subscribers. **What problems is OptiMonk solving and how is that benefiting you?** Questions about popup and subscribers system. They are helping with marketing questions too. ### 8. BEST customer service, tools and utilities in the market. Highly recommend! **Rating:** 5.0/5.0 stars **Reviewed by:** Dylan R. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2022 **What do you like best about OptiMonk?** Fast turn-around time for issues in platform, the customer support team and dev team work comprehensively together to resolve any problem. Your voice is being heard throughout the Optimonk team and it's awesome! **What do you dislike about OptiMonk?** I really like the Optimonk platform, I would pay a little more attention to the front-end differences that between the editor to that in production. **Recommendations to others considering OptiMonk:** Just choose OptiMonk, it's easy and can be integrated across other 3rd party platforms / CRMs easily. **What problems is OptiMonk solving and how is that benefiting you?** Newsletter and Cart Recovery ### 9. A very practical online tool, especially useful in the field of online marketing. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2022 **What do you like best about OptiMonk?** The most useful might be the pop-up windows that facilitate newsletter subscriptions and cart abandonment, as well as the customizable settings. **What do you dislike about OptiMonk?** Previously, the dashboard showed how many subscribers Optimonk had collected in total, now you have to filter specifically for the time interval. **What problems is OptiMonk solving and how is that benefiting you?** The newsletter subscription is greatly aided by OptiMonk, mainly for this reason, and we use it for the customizable offers. ### 10. It works excellently in our shop. The customer service is quick and helpful. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Games | Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2022 **What do you like best about OptiMonk?** It converts subscribers well. It works excellently in an optimized manner. **What do you dislike about OptiMonk?** there is no such problem with it. I think it's a good little invention. **What problems is OptiMonk solving and how is that benefiting you?** We had few subscribers to our newsletter, and the lucky wheel campaign solves this problem. ### 11. Great product, easy to use, great support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2022 **What do you like best about OptiMonk?** the interface, quick support, and easy to set up popups for your website **What do you dislike about OptiMonk?** Some features can be hard to find but has everything hidden **What problems is OptiMonk solving and how is that benefiting you?** Its a great tool to publish popups, offers on your webpage and attract visitors. ### 12. Grabs the attention of exit intent users **Rating:** 4.0/5.0 stars **Reviewed by:** Vishal P. | Growth Marketer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 19, 2022 **What do you like best about OptiMonk?** Easy to create popups, helpful template gallery and metrics **What do you dislike about OptiMonk?** Making payments was quite an issue because of new RBI regulations. **What problems is OptiMonk solving and how is that benefiting you?** Lead generation ### 13. Great communication, very helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Pavla C. | Head of Marketing and Admissions, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2022 **What do you like best about OptiMonk?** Quick help, customer support is realy great **What do you dislike about OptiMonk?** Price, growth package is a bit pricey I think **What problems is OptiMonk solving and how is that benefiting you?** Attracting more leads ### 14. Great customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2022 **What do you like best about OptiMonk?** The great customer service. They are very responsive and knowledgeable. **What do you dislike about OptiMonk?** My own limitations with regard to javascript. **What problems is OptiMonk solving and how is that benefiting you?** It's giving us a great way to engage our customers at critical points in the purchase journey. ### 15. Really important tool for D2C growth! Executives are also very quick in resolving querries. **Rating:** 5.0/5.0 stars **Reviewed by:** Shalin T. | Ceo-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2022 **What do you like best about OptiMonk?** Executives are also very quick in resolving querries. **What do you dislike about OptiMonk?** Have not discovered that yet. Loving the app! **What problems is OptiMonk solving and how is that benefiting you?** Getting the visitors to convert is the best thing with exit intent. ### 16. A great conversion tool with fantastic customer support! **Rating:** 4.5/5.0 stars **Reviewed by:** Bjørn E. | Marketing Automation Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2021 **What do you like best about OptiMonk?** It was very easy to install OptiMonk on our website and to get started. There are many conversion templates to choose from and many triggers to ensure campaigns are displayed to the correct target audience. A big plus for me is the integration with Marketo and it is nicely priced too. **What do you dislike about OptiMonk?** There is nothing much to dislike about OptiMonk as it does a great job. Some small things would be to have a tagging feature so that I can add specific tags to campaigns and to have an archive function. **Recommendations to others considering OptiMonk:** Great tool if you're integrating with Marketo. In addition, it's great as it doesn't require that you know how to code. **What problems is OptiMonk solving and how is that benefiting you?** I'm using OptiMonk to increase and improve conversion rates for our newsletter subscription base, promote certain pieces of content, drive engagement on feature pages. ### 17. Powerful po-pup software - supports custom variables as well! **Rating:** 4.5/5.0 stars **Reviewed by:** Miha J. | Marketer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2021 **What do you like best about OptiMonk?** I love all the "trigger rules" options to trigger a popup. On my websites, visitors get segmented by their actions (events) - this is where custom variable triggers, such as "custom variable X equals Y", come in handy. So on a single page, there can be more than one popup triggered by the same visitor, and only the one with the highest priority gets shown. I also love the pop-up library and the simple-to-use editor. When I have troubles, there is a chat icon in the right bottom corner where I can get instant live support! **What do you dislike about OptiMonk?** Sometimes I get confused when something is not working as it should - there are so many options/settings available, and some are turned on by default. But so far, all my problems have been solved by the support crew. **What problems is OptiMonk solving and how is that benefiting you?** I can show a targeted pop-up with specific content to each visitor on a page. ### 18. Review of Optimonk **Rating:** 5.0/5.0 stars **Reviewed by:** Brendan Y. | Product Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2022 **What do you like best about OptiMonk?** It's super easy to use and does what it needs to do well! **What do you dislike about OptiMonk?** Sometimes it's a little slow to load, not often, but sometimes. **What problems is OptiMonk solving and how is that benefiting you?** software integration with Marketo ### 19. Creative and dynamic team of experts **Rating:** 5.0/5.0 stars **Reviewed by:** Éva C. | m, Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2022 **What do you like best about OptiMonk?** They provide a bomb-proof basis for ever-increasing traffic of our webshop-clients. Their services are constantly expanding, they are full of development ideas, and their customer service is outstanding. **What do you dislike about OptiMonk?** During the time of our cooperation I can't riport any bad experience with Optimonk. Their technical team is efficient and fast, their responsiveness is unique. **What problems is OptiMonk solving and how is that benefiting you?** As an e-mail marketing company focused on e-commerce clients, the basis of our success is to engage webshop visitores and collect leads. Optimonk has a powerfull and varied on-site message toolkit for achieve this goal. ### 20. One of the best tools to convert website visitors **Rating:** 5.0/5.0 stars **Reviewed by:** Harjindra S. | SEO Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 30, 2021 **What do you like best about OptiMonk?** My team can quickly create exit-intent pop-ups using this tool. There are pre-built templates to use, and it's easy to implement. Its's been 6 months I'm using it. **What do you dislike about OptiMonk?** At this point, I don't think I found anything that I dislike. Though the pricing could be an issue for startups if they are tight on budget so there could be some year end offers. **Recommendations to others considering OptiMonk:** OptiMonk is one of the best tools. Go for it. **What problems is OptiMonk solving and how is that benefiting you?** We're currently using it to convert website visitors and show essential announcements using the pop-up tool. Apart from that, we're planning to use more features in the next year. ### 21. They are flexible and quickly help if I get stuck somewhere. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2022 **What do you like best about OptiMonk?** There are many pre-made templates on the site, which greatly facilitate the creation of new campaigns. **What do you dislike about OptiMonk?** I can't say anything like that right now. I think everyone will find the campaign necessary for their company. **What problems is OptiMonk solving and how is that benefiting you?** Subscriptions and cart abandonments ### 22. Great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Kotryna A. | retention manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2022 **What do you like best about OptiMonk?** Fast communication and helpful replies. Attention to the individual cases **What do you dislike about OptiMonk?** Sometimes could be more detailed answers **What problems is OptiMonk solving and how is that benefiting you?** gathering leads ### 23. Optimonk is great for your business **Rating:** 4.0/5.0 stars **Reviewed by:** Bettina S. | Marketing and sales assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2022 **What do you like best about OptiMonk?** Features, drag n drop solutions, different samples **What do you dislike about OptiMonk?** sometimes it is difficult to find what you need, also bugs **What problems is OptiMonk solving and how is that benefiting you?** pop up ads - allow us to redirect visitors ### 24. Everything works great. Support responds quickly. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2022 **What do you like best about OptiMonk?** Support service and interface................. **What do you dislike about OptiMonk?** It is not possible to download a document with different personal promotional codes. no eSputnik company integration. **What problems is OptiMonk solving and how is that benefiting you?** Increases customer loyalty. Increases sales. ### 25. Engaging popups with superb technical support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2022 **What do you like best about OptiMonk?** Increases conversion rates with well-designed popups and easy-to-use software **What do you dislike about OptiMonk?** So far everything is working well. For a while, my lead collection form wasn't working and a chat to Zsofi in the support chat fixed it **Recommendations to others considering OptiMonk:** Connect it to Klaviyo for better segmentation **What problems is OptiMonk solving and how is that benefiting you?** Lead generation ### 26. The tool is user friendly and the support team is extremely helpful and responsive. **Rating:** 5.0/5.0 stars **Reviewed by:** Joe D. | Marketing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2022 **What do you like best about OptiMonk?** The user experience and workflow was great. **What do you dislike about OptiMonk?** Integration with HubSpot could be better. **What problems is OptiMonk solving and how is that benefiting you?** Conversion rate optimization. ### 27. It is so good, I recommend it for everyone **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2022 **What do you like best about OptiMonk?** Easy to use software to generate instant reactions **What do you dislike about OptiMonk?** Performance issues when drawing up campaign also display issues. **What problems is OptiMonk solving and how is that benefiting you?** problems are, not problems. ### 28. OptiMonk in RestoOrdering **Rating:** 5.0/5.0 stars **Reviewed by:** Ilona D. | Titulaire, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2022 **What do you like best about OptiMonk?** The Customer service is excellent, helpful and active. **What do you dislike about OptiMonk?** Nothing is missing from this product. Everzthing is perfect. **Recommendations to others considering OptiMonk:** OptiMonk is a very easy-to-use program, the customer service is excellent. **What problems is OptiMonk solving and how is that benefiting you?** I'm solving to have a better audience. ### 29. There are a lot of features and a large number of subscribers have been gathered. **Rating:** 5.0/5.0 stars **Reviewed by:** Dániel N. | Ügyvezető, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2022 **What do you like best about OptiMonk?** Countdown banner for Black Friday **What do you dislike about OptiMonk?** The filtering of campaign results could be a bit more detailed. **What problems is OptiMonk solving and how is that benefiting you?** promotions, coupon codes advertisement collecting subscribers sharing information ### 30. Support Chat was very helpful with assisting me with account setup. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2022 **What do you like best about OptiMonk?** Ease of use/interface of the website. Informative support team for all of my questions and requests. **What do you dislike about OptiMonk?** There isn't much to dislike. The Optimonk team has been helpful at all stages of my time using the app. **What problems is OptiMonk solving and how is that benefiting you?** Increasing the email lists for our new clients. We are an email marketing agency but always turn to Optimonk to help jumpstart our new clients email lists. ### 31. My Most Useful Shopify App **Rating:** 5.0/5.0 stars **Reviewed by:** Anngelica-Marie E. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2021 **What do you like best about OptiMonk?** The preset templates with conversion rate metrics are creative and helpful to build upon. They have been performing very well for my store. The customer service is also fast and supportive **What do you dislike about OptiMonk?** The form editor can be clunky and hard to manage at times. I wish it were more intuitive in adding in new elements, reshaping the size of the form, and so on. A great example to follow would be Wix. **What problems is OptiMonk solving and how is that benefiting you?** I am solving my top-of-the-funnel problem of gathering leads. Because I can highly segment my prospects and show pop-ups at the right time, my average conversion rate (~20% for my store, granted that the current traffic is low) is encouraging to see. ### 32. Great popup solution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Small-Business (50 or fewer emp.) **Reviewed Date:** July 04, 2022 **What do you like best about OptiMonk?** Good solution for increasing conversions and list building. Very customizable and helpful team. **What do you dislike about OptiMonk?** Mobile optimisation could be improved, can be fiddly to obtain desired result. **What problems is OptiMonk solving and how is that benefiting you?** Conversion optimisation. List building. ### 33. Overall experience is good:) **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** May 03, 2022 **What do you like best about OptiMonk?** - The Optimonk team is friendly and helpful. - The many trigger options to choose from. **What do you dislike about OptiMonk?** It would be great if we could have more new prebuilt templates available, especially, the gamification ones. **What problems is OptiMonk solving and how is that benefiting you?** The support team has helped me to define how to set up the popup trigger in order to achieve my marketing goal. ### 34. For now: AWESOME TOOL **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2021 **What do you like best about OptiMonk?** The Support. Speedy and helpful. But also, the usability of the tool itself is easy and understandable. Yes, there are some tricky settings, but luckily, Optimonk has a fantastic support! **What do you dislike about OptiMonk?** As I mentioned before some things, you will not know right away. I would say Optimonk is already on an excellent level, and I see loads of potential here. Of course, Optimonk is fighting with cookie restrictions BUT they will find a solution if something doesn't work out right away. **What problems is OptiMonk solving and how is that benefiting you?** Well, first of all, this is a tool that can be connected with Emarsys easily (ok, maybe there are some other tools), but I am happy we found Optimonk. We hope with Optimonk we can increase our lead generation. Also with Optimonk we are able to create nice popups, sidebars and so on. ### 35. Great application **Rating:** 5.0/5.0 stars **Reviewed by:** Christian H. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2022 **What do you like best about OptiMonk?** OptiMonk is easy to use and guides me step by step to get my store set up. **What do you dislike about OptiMonk?** There are too many pop-ups when I'm using the admin interface. One pops up every 5 seconds and gets in the way. **What problems is OptiMonk solving and how is that benefiting you?** A problem I have is conversation rates, I belive OptiMonk will help keep customers on the site and encourage them to order or input their email. ### 36. already recommended **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Gambling & Casinos | Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2022 **What do you like best about OptiMonk?** custom variables are flexible ----------- **What do you dislike about OptiMonk?** inabilty to use more complex logical operators **What problems is OptiMonk solving and how is that benefiting you?** reacting in realtime to user activity ### 37. OptiMonk review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2022 **What do you like best about OptiMonk?** OptiMonk is great because the platform is all in one place which allows you to manage everything from the same dashboard (leads, campaigns etc.) **What do you dislike about OptiMonk?** You can't email directly from the system, but the other programs which can integrate are useful. Maybe slightly confusing to work out how to integrate, but they are good. **Recommendations to others considering OptiMonk:** Know the backend of your website before going ahead and designing a pop-up so that you can implement it straight away. **What problems is OptiMonk solving and how is that benefiting you?** Gaining more leads from the website. ### 38. Excellent customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Roland K. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2022 **What do you like best about OptiMonk?** Customer service team is very helpful, all of our problems got sorted out very quickly. **What do you dislike about OptiMonk?** Nothing is missing in my opinion......... **What problems is OptiMonk solving and how is that benefiting you?** Creating attractive pop ups that stand out. ### 39. Great tool for popups **Rating:** 5.0/5.0 stars **Reviewed by:** Nemil S. | AdServer Optimization Campaign Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2021 **What do you like best about OptiMonk?** 1. Easy to use UI 2. Best support 3. Regular event-related templates 4. Options to use a custom template **What do you dislike about OptiMonk?** There is nothing to dislike about Optimonk yet. Most of my feedbacks have been well-taken and rectified :) **What problems is OptiMonk solving and how is that benefiting you?** I have used Optimonk for clients across the industries, such as B2B SaaS, E-commerce, etc to improve the conversion rate. I've promoted many white papers, ebooks, and offers, and have seen a significant increase in the leads. ### 40. Easy to use tool, with friendly and pro support **Rating:** 5.0/5.0 stars **Reviewed by:** Ferenc P. | owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2021 **What do you like best about OptiMonk?** After a short period of practice you are able to make different campaigns. **What do you dislike about OptiMonk?** Hard to find, maybe the placing possibilities in the design tool - I mean, you can not put the bottoms, pictures in every places you wish only in boxes. **Recommendations to others considering OptiMonk:** USe the support if you need info **What problems is OptiMonk solving and how is that benefiting you?** Just started the business. Solving the problem: the webhsop own pop up system is pure, optmnk helps to do it on pro way ### 41. New user **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2022 **What do you like best about OptiMonk?** Looks to be a well priced, full-service. Online support excellent, regarding Mailchimp integration **What do you dislike about OptiMonk?** Nothing that we have found, at least yet! **What problems is OptiMonk solving and how is that benefiting you?** It should help lead email sign-ups ### 42. Easy to use, very user-friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Jorge E. | Senior Front-end Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2021 **What do you like best about OptiMonk?** Easy to setup, easy to test and ready from the start to make it happen. It is intuitive even if you haven't done any tutorial. **What do you dislike about OptiMonk?** Maybe it needs more Pro options, great UI to start, but as we use the tool, we get empowered to become more advanced users, and so further reading from FAQ and documentation seems to fill that gap, plus the Customer support is spot on there to help you. **What problems is OptiMonk solving and how is that benefiting you?** Having a better Conversion rate for our customers and give them the best options to order with us ### 43. Good service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2021 **What do you like best about OptiMonk?** The product is easy to set up. They support different integration approaches (API, XML feeds, ...) They update the style of popup free of charge anytime. **What do you dislike about OptiMonk?** I miss some functionalities. And there could be more templates (more different types of templates. Sometimes the campaign editor is hard to use, especially for designing the popup window. There is still some space for improvement. **Recommendations to others considering OptiMonk:** All works fine. You must know CSS. **What problems is OptiMonk solving and how is that benefiting you?** We do not solve problems with Optimonk. It is some features that we miss and we would like to see in Optimonk application. The reports ins Google Analytics could also be more easier. ### 44. Customer Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2022 **What do you like best about OptiMonk?** Simple, easy-to-use interface. If I get stuck, I can confidently turn to customer service. Fast and helpful customer handling. **What do you dislike about OptiMonk?** So far, I haven't experienced anything like this, I have no negative opinion. **What problems is OptiMonk solving and how is that benefiting you?** Increase newsletter subscription ### 45. Great tool, great customer support! **Rating:** 5.0/5.0 stars **Reviewed by:** Hilde L. | Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2021 **What do you like best about OptiMonk?** Great tool, great customer support! No matter how difficult the question, they are able to provide a working solution! **What do you dislike about OptiMonk?** I haven't found a dislike yet, so I can recommend this for sure! **What problems is OptiMonk solving and how is that benefiting you?** interacting directly with our visitors on websites and customers on our software platforms ### 46. They are a great team, helpful and nice.A pleasure to work with.They help you anytime, with anything **Rating:** 5.0/5.0 stars **Reviewed by:** Kozma P. | C, Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2022 **What do you like best about OptiMonk?** Speed, kindness, competence.Correspondence with a pleasant tone **What do you dislike about OptiMonk?** No such thing:) I cannot say anything negative **Recommendations to others considering OptiMonk:** . **What problems is OptiMonk solving and how is that benefiting you?** We have freshly integrated the code, they help with all campaign launches, check, give suggestions, etc. ### 47. i will 100% **Rating:** 5.0/5.0 stars **Reviewed by:** Krystof K. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2022 **What do you like best about OptiMonk?** customer service and easines of use, friendly enviroment **What do you dislike about OptiMonk?** no cz support maybe, but that is not a must have **What problems is OptiMonk solving and how is that benefiting you?** customers leaving, i need to know what for ### 48. 2 year experiences **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin B. | Head of Digital, Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2021 **What do you like best about OptiMonk?** Friendly interface and great, powerful platform to help increase Conversion Rate **What do you dislike about OptiMonk?** Nothing to dislike. It would be cool if the Optimonk Logo gets removed with any paid package **What problems is OptiMonk solving and how is that benefiting you?** Avoid losing Customers after driving them to our website. Optimonk is a great tool to increase on-site Conversion ### 49. Great tool if you're just getting started! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2021 **What do you like best about OptiMonk?** The Optimonk team are always on hand to answer any questions to help with set up. Starting with it new, the tool was really easy to understand and i've already added three to my website! If you're a small business and just want to test it out, this is a great tool to use - plus it easily integrates with hubspot which means you can set up workflows to send automated emails and add leads to lists! **What do you dislike about OptiMonk?** Editing some of the designs are a little tricky but once you get the hand of it once, it's not too bad **What problems is OptiMonk solving and how is that benefiting you?** My goal at the moment is to optimise our website for sales and marketing leads - building out a mailing list for a newsletter and sharing offers with specific users on specific pages. ### 50. OptiMonk is very user-friendly and has helped us a lot to convert visitors to leads. Recommended! **Rating:** 5.0/5.0 stars **Reviewed by:** Zoltán P. | Webshop Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2021 **What do you like best about OptiMonk?** The product is great and I don't really need to turn to the support but when I do, they ROCK! **What do you dislike about OptiMonk?** Nothing serious to highlight here. Even if they cannot provide me something I would need, they find some turn-arounds. **Recommendations to others considering OptiMonk:** OptiMonk is very user-friendly and has helped us a lot to convert visitors to leads. Recommended for everyone! **What problems is OptiMonk solving and how is that benefiting you?** Since we are using OptiMonk we can convert more than 6% of our visitors to newsletter subscribers. ## OptiMonk Discussions - [What if I reach my monthly quota of unique visitors?](https://www.g2.com/discussions/what-if-i-reach-my-monthly-quota-of-unique-visitors) - 1 comment, 1 upvote - [How does the Free plan work?](https://www.g2.com/discussions/how-does-the-free-plan-work) - 1 comment, 1 upvote - [What’s required to use OptiMonk?](https://www.g2.com/discussions/what-s-required-to-use-optimonk) - 1 comment, 1 upvote - [View OptiMonk pricing details and edition comparison](https://www.g2.com/products/optimonk/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-23+06%3A17%3A42+-0500&secure%5Bsession_id%5D=31f9bc07-300b-4bec-96bf-b1195c5b0f7f&secure%5Btoken%5D=71642f2ee4935003c9358f5f233a215cbad50f931dedc93fca938da3480f90a2&format=llm_user) ## OptiMonk Features **Lead Generation** - Lead Builder - CRM Integration - Marketing Automation Integration - Data Import & Export Tools **Visitor Behavior** - Monitoring - Targeting - Guided Selling **Segmentation** - A/B Testing - Customer Profiles **Retargeting** - A/B Testing - Audience Segmentation - Behavioral Targeting - Reporting & Analytics - Geo Targeting - Cross-channel Retargeting - Personalization **Design and Customization** - Pre-Designed Templates - Pop-Up Types - No-Code Customization - Mobile Optimized **Lead Monitoring** - Features - Performance - Identification **Computing** - WYSIWYG - AI/Machine Learning - Little to No Coding **Agentic AI - Lead Capture** - Cross-system Integration - Proactive Assistance **Templates** - Library - Customization - Optimization **Targeting** - Behavioral Targeting - Contextual Targeting **Campaigns** - Targeting - Triggered Campaigns - A/B Testing - Analytics **Data Capture** - Mobile - Websites - Social Media - Data **Experimental Design** - Concurrent Testing - Mobile Testing - AI Assisted Testing - AI Generated Variations **Agentic AI - Retargeting** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Personalization** - Recommendation - Content - Cart Abandonment - Product Recommendations - A/B Testing - Personalized Messaging **Triggered Content** - Geofencing - Triggered Emails - Triggered Messages **Integrations** - CRM/Email Integrations - WCM Integrations - E-Commerce Integrations - Social Media Integrations **Analytics** - Export/Import - Reporting **Analytics** - Reporting and Analytics **Multichannel** - Web - Mobile **Personalized Content** - Recommendation Engine - Website Personalization **Customization** - Forms - Personalization - Templates - Integration **Agentic AI - A/B Testing** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Agentic AI - Vulnerability Scanner** - Autonomous Task Execution - Proactive Assistance **Administration ** - Marketing Campaigns - Reports & Analytics - User Data - Integrations **Agentic AI - Personalization Engines** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - E-Commerce Personalization** - Natural Language Interaction - Proactive Assistance ## Top OptiMonk Alternatives - [Justuno](https://www.g2.com/products/justuno/reviews) - 4.3/5.0 (65 reviews) - [VWO Testing](https://www.g2.com/products/wingify-vwo-testing/reviews) - 4.4/5.0 (915 reviews) - [AdRoll](https://www.g2.com/products/adroll/reviews) - 4.1/5.0 (765 reviews)