--- title: Optimizely Content Management System Reviews meta\_title: 'Optimizely Content Management System Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 197 reviews by the users' company size, role or industry to find out how Optimizely Content Management System works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 197 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Content Management url: https://www.g2.com/categories/content-management ---

### Optimizely Content Management System Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the **flexibility** of Optimizely CMS, enabling tailored designs and seamless integration for various needs. [(17 mentions)](https://www.g2.com/products/optimizely-content-management-system/reviews?filters%5Bsentiment_snippet%5D=1623923&qs=pros-and-cons#reviews)

Users find the **ease of use** of Optimizely CMS highly beneficial, allowing seamless operation without training. [(16 mentions)](https://www.g2.com/products/optimizely-content-management-system/reviews?filters%5Bsentiment_snippet%5D=1622672&qs=pros-and-cons#reviews)

Users appreciate the **easy content management** of Optimizely CMS, benefiting developers and marketers alike with its intuitive interface. [(16 mentions)](https://www.g2.com/products/optimizely-content-management-system/reviews?filters%5Bsentiment_snippet%5D=1627162&qs=pros-and-cons#reviews)

Users highly value the **intuitive interface and robust content management** capabilities of Optimizely CMS for seamless use. [(15 mentions)](https://www.g2.com/products/optimizely-content-management-system/reviews?filters%5Bsentiment_snippet%5D=1622650&qs=pros-and-cons#reviews)

Users value the **powerful customization options** of Optimizely CMS, enhancing their website development and management experience. [(15 mentions)](https://www.g2.com/products/optimizely-content-management-system/reviews?filters%5Bsentiment_snippet%5D=1626464&qs=pros-and-cons#reviews)

Users find the **initial learning curve** of Optimizely CMS quite challenging, especially for those unfamiliar with .NET. [(11 mentions)](https://www.g2.com/products/optimizely-content-management-system/reviews?filters%5Bsentiment_snippet%5D=1622921&qs=pros-and-cons#reviews)

Users find the **licensing cost** of Optimizely CMS to be a significant barrier for smaller businesses and projects. [(9 mentions)](https://www.g2.com/products/optimizely-content-management-system/reviews?filters%5Bsentiment_snippet%5D=1623548&qs=pros-and-cons#reviews)

Users find the **learning difficulty** of Optimizely CMS challenging, particularly for new developers adapting to its complexities. [(9 mentions)](https://www.g2.com/products/optimizely-content-management-system/reviews?filters%5Bsentiment_snippet%5D=1980865&qs=pros-and-cons#reviews)

Users find the **complexity of Optimizely CMS** challenging, especially for those without a strong technical background. [(6 mentions)](https://www.g2.com/products/optimizely-content-management-system/reviews?filters%5Bsentiment_snippet%5D=1623570&qs=pros-and-cons#reviews)

Users find the **developer challenges** cumbersome, often facing steep learning curves and requiring extensive customization efforts. [(5 mentions)](https://www.g2.com/products/optimizely-content-management-system/reviews?filters%5Bsentiment_snippet%5D=1623123&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Optimizely Content Management System

##### 1. Flexibility

Users value the **flexibility** of Optimizely CMS, enabling tailored designs and seamless integration for various needs.
[
See 17 mentions
](https://www.g2.com/products/optimizely-content-management-system/reviews?filters%5Bsentiment_snippet%5D=1623923&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Alyssa G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alyssa G.")
AG

Alyssa G.

Enterprise (\> 1000 emp.)

4.5/5

"Easy to use with lots of customization opportunities"

What do you like about Optimizely Content Management System?

I find the CMS easy to navigate while also having many customizable features to enhance the usage of the system. As a web developer, not only is the C

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
C

Verified User

Enterprise (\> 1000 emp.)

4.5/5

"A powerful and feature-rich Content Management System with user-friendly design"

What do you like about Optimizely Content Management System?

What I like best about the Optimizely Content Management System is its powerful customization options. Below are other features that are noteworthy -

##### 2. Ease of Use

Users find the **ease of use** of Optimizely CMS highly beneficial, allowing seamless operation without training.
[
See 16 mentions
](https://www.g2.com/products/optimizely-content-management-system/reviews?filters%5Bsentiment_snippet%5D=1622672&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Paul d.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul d.")
PD

Paul d.

Enterprise (\> 1000 emp.)

4.5/5

"Optimizely CMS, from content management to marketing workflow engine."

What do you like about Optimizely Content Management System?

I have been using Optimizely CMS from 2006 and have seen it grow through all the years. The last few years its effectiveness has increased due to bein

 ![Alyssa G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alyssa G.")
AG

Alyssa G.

Enterprise (\> 1000 emp.)

4.5/5

"Easy to use with lots of customization opportunities"

What do you like about Optimizely Content Management System?

I find the CMS easy to navigate while also having many customizable features to enhance the usage of the system. As a web developer, not only is the C

##### 3. Features

Users appreciate the **easy content management** of Optimizely CMS, benefiting developers and marketers alike with its intuitive interface.
[
See 16 mentions
](https://www.g2.com/products/optimizely-content-management-system/reviews?filters%5Bsentiment_snippet%5D=1627162&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Kevin J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin J.")
KJ

Kevin J.

Enterprise (\> 1000 emp.)

4.5/5

"Optimizely CMS is great on after sales services, amazing support for CMS developers"

What do you like about Optimizely Content Management System?

Easy to develop, integration of PIM and DAM are seemless

 ![Paul d.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul d.")
PD

Paul d.

Enterprise (\> 1000 emp.)

4.5/5

"Optimizely CMS, from content management to marketing workflow engine."

What do you like about Optimizely Content Management System?

I have been using Optimizely CMS from 2006 and have seen it grow through all the years. The last few years its effectiveness has increased due to bein

##### 4. Content Management

Users highly value the **intuitive interface and robust content management** capabilities of Optimizely CMS for seamless use.
[
See 15 mentions
](https://www.g2.com/products/optimizely-content-management-system/reviews?filters%5Bsentiment_snippet%5D=1622650&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Yuri M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yuri M.")
YM

Yuri M.

Mid-Market (51-1000 emp.)

5.0/5

"World Class Product"

What do you like about Optimizely Content Management System?

We’ve been using Optimizely CMS since 2021. This is a world-class product. It’s highly recommended for other enterprises and corporations, thanks to i

 ![Paul d.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul d.")
PD

Paul d.

Enterprise (\> 1000 emp.)

4.5/5

"Optimizely CMS, from content management to marketing workflow engine."

What do you like about Optimizely Content Management System?

I have been using Optimizely CMS from 2006 and have seen it grow through all the years. The last few years its effectiveness has increased due to bein

##### 5. Customizability

Users value the **powerful customization options** of Optimizely CMS, enhancing their website development and management experience.
[
See 15 mentions
](https://www.g2.com/products/optimizely-content-management-system/reviews?filters%5Bsentiment_snippet%5D=1626464&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Alyssa G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alyssa G.")
AG

Alyssa G.

Enterprise (\> 1000 emp.)

4.5/5

"Easy to use with lots of customization opportunities"

What do you like about Optimizely Content Management System?

I find the CMS easy to navigate while also having many customizable features to enhance the usage of the system. As a web developer, not only is the C

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
C

Verified User

Enterprise (\> 1000 emp.)

4.5/5

"A powerful and feature-rich Content Management System with user-friendly design"

What do you like about Optimizely Content Management System?

What I like best about the Optimizely Content Management System is its powerful customization options. Below are other features that are noteworthy -

### 5 Cons or Disadvantages of Optimizely Content Management System

##### 1. Learning Curve

Users find the **initial learning curve** of Optimizely CMS quite challenging, especially for those unfamiliar with .NET.
[
See 11 mentions
](https://www.g2.com/products/optimizely-content-management-system/reviews?filters%5Bsentiment_snippet%5D=1622921&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
C

Verified User

Enterprise (\> 1000 emp.)

4.5/5

"A powerful and feature-rich Content Management System with user-friendly design"

What do you dislike about Optimizely Content Management System?

Some of the things I didn't like as much about Optimizely Content Management System are as below - initial learning curve - licensing cost - occasi

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
C

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"Balancing Usability and Complexity in Optimizely CMS"

What do you dislike about Optimizely Content Management System?

1. For developers unfamiliar with .NET, the learning curve is steep—especially when customising or extending functionality. 2. Licensing and infras

##### 2. Expensive

Users find the **licensing cost** of Optimizely CMS to be a significant barrier for smaller businesses and projects.
[
See 9 mentions
](https://www.g2.com/products/optimizely-content-management-system/reviews?filters%5Bsentiment_snippet%5D=1623548&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
C

Verified User

Enterprise (\> 1000 emp.)

4.5/5

"A powerful and feature-rich Content Management System with user-friendly design"

What do you dislike about Optimizely Content Management System?

Some of the things I didn't like as much about Optimizely Content Management System are as below - initial learning curve - licensing cost - occasi

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
C

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"Balancing Usability and Complexity in Optimizely CMS"

What do you dislike about Optimizely Content Management System?

1. For developers unfamiliar with .NET, the learning curve is steep—especially when customising or extending functionality. 2. Licensing and infras

##### 3. Learning Difficulty

Users find the **learning difficulty** of Optimizely CMS challenging, particularly for new developers adapting to its complexities.
[
See 9 mentions
](https://www.g2.com/products/optimizely-content-management-system/reviews?filters%5Bsentiment_snippet%5D=1980865&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Paul d.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul d.")
PD

Paul d.

Enterprise (\> 1000 emp.)

4.5/5

"Optimizely CMS, from content management to marketing workflow engine."

What do you dislike about Optimizely Content Management System?

The real power of the Optimizely CMS is leveraged in the newest version, which requires an upgrade for many existing users to a different format. Look

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
C

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"Balancing Usability and Complexity in Optimizely CMS"

What do you dislike about Optimizely Content Management System?

1. For developers unfamiliar with .NET, the learning curve is steep—especially when customising or extending functionality. 2. Licensing and infras

##### 4. Complexity

Users find the **complexity of Optimizely CMS** challenging, especially for those without a strong technical background.
[
See 6 mentions
](https://www.g2.com/products/optimizely-content-management-system/reviews?filters%5Bsentiment_snippet%5D=1623570&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
C

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"Balancing Usability and Complexity in Optimizely CMS"

What do you dislike about Optimizely Content Management System?

1. For developers unfamiliar with .NET, the learning curve is steep—especially when customising or extending functionality. 2. Licensing and infras

 ![Rob F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rob F.")
RF

Rob F.

Enterprise (\> 1000 emp.)

4.0/5

"Highly flexible platform"

What do you dislike about Optimizely Content Management System?

Development of new functionality can be slow and expensive, there are very few out of the box plug ins that can be simply turned on without significan

##### 5. Developer Challenges

Users find the **developer challenges** cumbersome, often facing steep learning curves and requiring extensive customization efforts.
[
See 5 mentions
](https://www.g2.com/products/optimizely-content-management-system/reviews?filters%5Bsentiment_snippet%5D=1623123&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Good night sleep"

What do you dislike about Optimizely Content Management System?

The technical support especially the developer side can be improved.

 ![Stephen Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephen Y.")
SY

Stephen Y.

Enterprise (\> 1000 emp.)

4.0/5

"User-Friendly CMS"

What do you dislike about Optimizely Content Management System?

its steep learning curve, especially for new users or smaller teams without dedicated developers.

 ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education")
AH

Verified User in Higher Education

Mid-Market (51-1000 emp.)

10/31/2023

"Optimizely for Higher Ed"

4/5

What do you like best about Optimizely Content Management System?

Optimizely offers excellent flexibility within the software, allowing our team to customize UX to different audiences throughout the site. As a CMS administrator, the built in workflow tools allows multiple content mangers to maintain their specific content, while providing me with oversight and approval functionality before changes are live. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Content Management System?

Creating new functionality within the system generally requires the assitance of an external developer. It would be nice if there were more user friendly tools to enable non-techinal users to customize functionality features. Review collected by and hosted on G2.com.

What problems is Optimizely Content Management System solving and how is that benefiting you?

Workflow automation allows me to review and approve content created by multiple content contributors within my organization. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking")
UB

Verified User in Banking

Mid-Market (51-1000 emp.)

4/10/2024

"Website Support"

4.5/5

What do you like best about Optimizely Content Management System?

The prompt service in resolving website issues and improving management gaps based on client feedback. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Content Management System?

Optimisely still needs to improve their communications with client whenever there is a suspicious website attack Review collected by and hosted on G2.com.

What problems is Optimizely Content Management System solving and how is that benefiting you?

Optimizely handles Bank of Sydney's website operations backend and assists us on various enhancements such as updating certificates, improving backend security checks etc Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

YG

Yakkaluru G.

Director - Products

Financial Services

Small-Business (50 or fewer emp.)

8/30/2023

"Best CMS tool for any mid-sized company or a startup"

4.5/5

What do you like best about Optimizely Content Management System?

1. Options like plenty like multi-contribution, drag-drop & customizations.

2. Integration with other third party softwares makes it easy to colloborate & make changes.

3. Finally their support is prompt & empathetic Review collected by and hosted on G2.com.

What do you dislike about Optimizely Content Management System?

1. No proper user guide. Users can be lost with multiple features.

2. Commerce Manager is not supportive with the latest versions.

3. Images & content doesn't fit in. It takes a lot of time to load if we are adding too much of the content. Review collected by and hosted on G2.com.

What problems is Optimizely Content Management System solving and how is that benefiting you?

Our product gets updated every now and then from the marketing & content team, so it needs to be updated on the fly where we can't rely on Developers. Optimizely CMS jumps into the action to ship us quickly the content to the users. Review collected by and hosted on G2.com.

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Response from Emma Davis of Optimizely Content...

[Editedit](https://www.g2.com/survey_responses/optimizely-content-management-system-review-8540095/official_response/edit)

Hi Yakkaluru,

Thanks so much for leaving us a review, we really appreciate it. It's great to hear that you've been having an overall positive experience with Optimizely CMS and it's enabling your team members to make updates when developer resources may not be available. It would be great if you could share your dislikes above with your Customer Success Manager if you haven't already. They will be able to pass on your insights onto our product team.

Validated ReviewerIncentivizedSource: G2 invite

 ![Kapil V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kapil V.")
KV

Kapil V.

Senior Sales Manager

Small-Business (50 or fewer emp.)

8/9/2023

"The Optimizely effect on digital brilliance."

4/5

What do you like best about Optimizely Content Management System?

With Optimizely, my digital playground becomes a launchpad for next-level experiences. Mix, Match, and experiment with ease to find the golden formula that wows my audience. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Content Management System?

I really liked what Optimizely had to offer- great features for experimenting and optimizing digital experiences. Unfortunately, the paid subscription didn't align with my budget limitations. Review collected by and hosted on G2.com.

What problems is Optimizely Content Management System solving and how is that benefiting you?

Operating within a highly competitive landscape, financial services companies like ours can leverage Optimizely to conduct A/B testing and experimentation. Enables us to refine our website and digital interface, resulting in enhanced user experiences, smoother navigation, and streamlined processes. These improvements are crucial and retaining customers in the digital age. Review collected by and hosted on G2.com.

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Response from Emma Davis of Optimizely Content...

[Editedit](https://www.g2.com/survey_responses/optimizely-content-management-system-review-8432460/official_response/edit)

Hi Kapil,

Thanks so much for sharing more on your user experience with our product. We're happy to hear that it's been pivotal in creating unique experiences for your customers. We're sorry to hear about your budget limitations and hope to have you as a customer again one day!

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services")
AF

Verified User in Financial Services

Mid-Market (51-1000 emp.)

6/7/2023

"Seamless CMS"

4.5/5

What do you like best about Optimizely Content Management System?

Optimizely CMS is simple to use and great for granting access to marketing or content management teams to quickly and easily manage their own updates without the need for complex releases. It is easy to use and onboard. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Content Management System?

At times the CMS is limited in its features and capabilities such as forms which means we have to seek other solutions when we would prefer to keep all solutions within the same platform. Review collected by and hosted on G2.com.

What problems is Optimizely Content Management System solving and how is that benefiting you?

Optimizely CMS is reducing the need for developers to be involved in changes to content and giving marketers the freedom to manage their own changes. This results in the more effective use of developer time and enhances speed to market for specific changes required by marketing. Review collected by and hosted on G2.com.

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Response from Emma Davis of Optimizely Content...

[Editedit](https://www.g2.com/survey_responses/optimizely-content-management-system-review-8191629/official_response/edit)

Hi There,

Thanks for leaving Optimizely CMS a review! We greatly appreciate your feedback. Our product is always evolving so any insight into how we can improve your user experience would be great to share with your Customer Success Manager. You can also always reach us with any questions or concerns at reviews@optimizely.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Akshay S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Akshay S.")
AS

Akshay S.

Stock Broker

Small-Business (50 or fewer emp.)

8/17/2023

"Easy to use CMS for small enterprises."

4/5

What do you like best about Optimizely Content Management System?

The user interface of this CMS is very easy to understand for a naive user like me. Its dashboard is very appealing visually and navigation on this platform is like charm. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Content Management System?

I find the support team a lilte slow. That's the only thing annoyed me. Review collected by and hosted on G2.com.

What problems is Optimizely Content Management System solving and how is that benefiting you?

It helps me to add and remove contents from our online materials and web pages in real time. Without taking help of any developers, I can manage my contents by myself in just few clicks. Review collected by and hosted on G2.com.

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Response from Emma Davis of Optimizely Content...

[Editedit](https://www.g2.com/survey_responses/optimizely-content-management-system-review-8489901/official_response/edit)

Hi Akshay,

We appreciate your review! We're happy to hear that you're finding our platform user-friendly. It would be much appreciated if you could share any feedback on how we could improve your experience with your Customer Success Manager so they can pass it on to the right people. Thanks!

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

SS

Stephen S.

Enterprise (\> 1000 emp.)

2/15/2023

"Clunky Fragile CMS with Limited Features"

0/5

What do you like best about Optimizely Content Management System?

\* Intuitive and easy learning curve to get started authoring content Review collected by and hosted on G2.com.

What do you dislike about Optimizely Content Management System?

\* Search doesn't find video media (only image assets)

\* Difficult to duplicate blocks.

\* Too many clicks/screens required to edit blocks

\* UI is slow, unresponsive, unpredictable (Sometimes, if CMS errors creating content, you just have to try another browser or reload to try again)

\* Difficult to customize and make user-friendly. I've tried making the CMS more user-friendly for Content Editors, but this either requires a lot of development effort or isn't feasible.

\* Preview mode not representative of actual published content and functionality. Review collected by and hosted on G2.com.

What problems is Optimizely Content Management System solving and how is that benefiting you?

Our client's marketing team provides content for our web and mobile app platforms. They produce, manage, and edit that content in Optimizely CMS. Review collected by and hosted on G2.com.

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Response from Emma Davis of Optimizely Content...

[Editedit](https://www.g2.com/survey_responses/optimizely-content-management-system-review-7718298/official_response/edit)

Hi There,

Thank you so much for leaving us a review! We’re sorry to hear that you’ve been having some trouble with Optimizely CMS and we’d like to address some of the points you’ve made here. Concerning the issues you’re finding with our search, we now have an Optimizely DAM where you can search any file type you’d like. You can learn more here: https://www.optimizely.com/enhancements/asset-management/

As for the speed and reliability of our User Interface, an upgrade to our CMS 12 will solve the issues you’re experiencing, we highly recommend switching over as soon as possible.

On to our preview mode- we're currently focusing on increasing publishing transparency through the improvement of our preview feature. This focus is on our roadmap and an upgrade will be coming soon.

Surrounding the other roadblocks you’re experiencing, it would be much appreciated if you could share with your Customer Success Manager. We’re always looking to support our customers in any way possible. You can also leave us a message at reviews@optimizely.com and we’ll connect you with the right people. Thanks again!

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail")
AR

Verified User in Retail

Small-Business (50 or fewer emp.)

6/15/2023

"A really good leading CMS"

4/5

What do you like best about Optimizely Content Management System?

Allows huge teams of editors to manage website copy and assets intuitively and productively.Love the projects features and A+B testing. Also the framework is well designed, in the past we've relied on the good c# design of the framework to reach in and customize items via inheritance and dependency injection. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Content Management System?

Sometimes our clients need hundereds or thousands of products in a single directory/catalog node, and when that happens the UI in the front end start losing features and slowing down, so we have to ask clients to carefully consider the product layout. Review collected by and hosted on G2.com.

What problems is Optimizely Content Management System solving and how is that benefiting you?

It gives editors the freedom to create and manage their own content, so once we have design and coded the basic site, we know the client will keep the content fresh and update to very little assistance from our agency. Review collected by and hosted on G2.com.

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Response from Emma Davis of Optimizely Content...

[Editedit](https://www.g2.com/survey_responses/optimizely-content-management-system-review-8219578/official_response/edit)

Hi There,

Thanks for your Optimizely CMS review! It's great to hear that it's working great for your organization. We ask that you share your feedback into how we can improve user experience directly with your Customer Success Manager or you can leave us a message with any questions or concerns at reviews@optimizely.com.

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

JB

Johan B.

.NET Developer

Mid-Market (51-1000 emp.)

11/24/2022

"Optimizely CMS is a developer friendly, highly custimizable CMS"

4/5

What do you like best about Optimizely Content Management System?

I like that Optimizely CMS runs on the latest .NET version (6 and now 7) and is really developer friendly. We can make use of a fantastic open-source ecosystem of (NuGet) packages to extend the CMS, as well we can write them ourselves to meet any business requirement we can think of. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Content Management System?

The biggest downside to Optimizely CMS is its pricing, unfortunately. I work at a partially government-funded charity organization that has to comply with some public Procurement Act, so we might be forced to switch from DXP to on-prem or, worse, another CMS, which nobody here really wants, though... The pricing also made the CMS a hard sell when I worked at Indivirtual. Review collected by and hosted on G2.com.

What problems is Optimizely Content Management System solving and how is that benefiting you?

It's a CMS, it solves all the content management bits that make our content editors productive. Optimizely CMS is the backbone of most of our systems, from the public www to a my-environment to delivering content via a third-party service, all the while editors can stay in control. Review collected by and hosted on G2.com.

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Response from Emma Davis of Optimizely Content...

[Editedit](https://www.g2.com/survey_responses/optimizely-content-management-system-review-7409268/official_response/edit)

Hi Johan,

Thanks for your review, it's great to hear about your experiences with our CMS. We highly value your business as a customer and would greatly appreciate if you could share any of your reservations with your Customer Success Manager, or you can always leave us a message at reviews@optimizely.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Media Production](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Media Production")
UM

Verified User in Media Production

Mid-Market (51-1000 emp.)

11/7/2023

"New but easy to use"

5/5

What do you like best about Optimizely Content Management System?

I like the most that like best about Optimizely Content Management System is Easy to learn. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Content Management System?

I dislike the most about Optimizlely is that it is something in addition, new to have to learn. Review collected by and hosted on G2.com.

What problems is Optimizely Content Management System solving and how is that benefiting you?

It is benefiting me because it is efficient and easy to use. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller invite

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