--- title: Optimizely Commerce Connect Reviews meta\_title: 'Optimizely Commerce Connect Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 32 reviews by the users' company size, role or industry to find out how Optimizely Commerce Connect works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 32 scale: '5' date\_modified: '2026-08-07' parent\_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Optimizely Commerce Connect Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Optimizely Commerce Connect but has limited features. Are you part of the Optimizely Commerce Connect team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Commerce Connect is a PaaS e-commerce backend solution coupled with Optimizely's PaaS CMS to help e-commerce organizations, of any type, create highly customized websites and buying experiences with a two-in-one content and commerce solution. With Commerce Connect, customers can: -Manage content and commerce in one -Build unique, customer-centric brand experiences -Execute sales at global scale -Personalize content and promotions -Integrate 3rd party solutions for increased operational efficiency * * * Seller [Optimizely](https://www.g2.com/sellers/optimizely-a5a01825-75d4-4ab9-84c1-3a421d75af81) Discussions [Optimizely Commerce Connect Community](https://www.g2.com/products/optimizely-commerce-connect/discuss) Solution Type All-in-One Overview by Emma Davis Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 8 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/optimizely-commerce-connect/pricing) ## Top-Rated Alternatives [ ![Salesforce B2C Commerce](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Salesforce B2C Commerce") Salesforce B2C Commerce 4.3/5(593) ](https://www.g2.com/products/salesforce-b2c-commerce/reviews) [ ![Shopify](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shopify") Shopify 4.4/5(5,128) ](https://www.g2.com/products/shopify/reviews) [ ![Magento Open Source](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Magento Open Source") Magento Open Source 4/5(268) ](https://www.g2.com/products/magento-open-source/reviews) [ View All Alternatives ](https://www.g2.com/products/optimizely-commerce-connect/competitors/alternatives) ## User Insights Average based on 32 real user reviews. Implementation Time 8 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") IN Verified User in Non-Profit Organization Management Enterprise (\> 1000 emp.) 10/26/2021 "Have just begun migrating to Optimizely platform. Unsure Not of capabilities migrating from Epi." 2.5/5 What do you like best about Optimizely Commerce Connect? Great assets in knowledge of Optimizely experts so far. Good exchange of information and technical intellectual assets being shared. Review collected by and hosted on G2.com. What do you dislike about Optimizely Commerce Connect? Don't know enough yet. We are looking forward to using all of the aspects of the marketing potential, integrating with our SalesForce instance. Review collected by and hosted on G2.com. What problems is Optimizely Commerce Connect solving and how is that benefiting you? Retention and new customers. Review collected by and hosted on G2.com. Show More Response from Emma Davis of Optimizely Commerce Connect [Editedit](https://www.g2.com/survey_responses/optimizely-commerce-connect-review-5079372/official_response/edit) Hi There, We apologize for the late response and we're sorry to hear that your experience with Optimizely is not going as planned. We hope that things have improved since you left this review, but if not, please share any feedback on how we can better your user experience with your Customer Success Manager or leave us a message at reviews@optimizely.com and we will get back to you as soon as possible. Thanks! Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") EA Verified User in Apparel & Fashion Mid-Market (51-1000 emp.) 3/16/2018 "Great support" 3/5 What do you like best about Optimizely Commerce Connect? The support from the team to encourage the optimal use of the platform. Review collected by and hosted on G2.com. What do you dislike about Optimizely Commerce Connect? It's not clear that the partners are fully trained on capabilities and we have a lot of "bespoke" rather than out the box solutions. Review collected by and hosted on G2.com. What problems is Optimizely Commerce Connect solving and how is that benefiting you? We are delivering the marketing assets to represent our brand rather than simply transactional. It is helping engage consumers. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ## Pricing Insights Averages based on real user reviews. ### Time to Implement 8 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/optimizely-commerce-connect/pricing) Optimizely Commerce Connect Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a2b5c8c4fbfb28dabc7a8fa25eec7a6f/magento-open-source.gif "Product Avatar Image") Magento OS 4/5(268) [ Compare Now ](https://www.g2.com/compare/magento-open-source-vs-optimizely-commerce-connect) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_66ffd4f613df56e55725c99cfdab848f/salesforce-b2c-commerce.jpg "Product Avatar Image") Salesforce B2C Commerce 4.3/5(593) [ Compare Now ](https://www.g2.com/compare/optimizely-commerce-connect-vs-salesforce-b2c-commerce) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_84fd5bd582809f20ff5682d2746ffa82/shopify.png "Product Avatar Image") Shopify 4.4/5(5,128) [ Compare Now ](https://www.g2.com/compare/optimizely-commerce-connect-vs-shopify) ##### ##### Optimizely Commerce Connect Features Merchandising/Marketing Recommendations / Personalization SEO Product Catalog Content Management Product Search and Filtering Platform APIs Customization Integrations to Add-on Tools [ View More Features ](https://www.g2.com/products/optimizely-commerce-connect/features) ##### Categories on G2 [Web Content Management](https://www.g2.com/categories/web-content-management)[E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms) ##### Explore More [What are the most reliable employee perks solutions based on user reviews for seamless HRIS integration?](https://www.g2.com/discussions/what-are-the-most-reliable-employee-perks-solutions-based-on-user-reviews-for-seamless-hris-integration)[Are there survey tools that use AI to automatically pull insights from open-ended responses without you having to read through everything?](https://www.g2.com/discussions/are-there-survey-tools-that-use-ai-to-automatically-pull-insights-from-open-ended-responses-without-you-having-to-read-through-everything)[Which financial consulting firms provide dedicated account management and avoid leaving clients without ongoing support?](https://www.g2.com/discussions/which-financial-consulting-firms-provide-dedicated-account-management-and-avoid-leaving-clients-without-ongoing-support) [Top-rated absence scheduling platforms for shift-based workforces](https://www.g2.com/discussions/top-rated-absence-scheduling-platforms-for-shift-based-workforces)[What quote to cash implementation methodologies and best practices do the leading consulting firms bring to complex projects?](https://www.g2.com/discussions/what-quote-to-cash-implementation-methodologies-and-best-practices-do-the-leading-consulting-firms-bring-to-complex-projects)[Pros and Cons Details](https://www.g2.com/products/optimizely-commerce-connect/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)