--- title: Optimiser CRM Reviews meta_title: 'Optimiser CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Optimiser CRM works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 1 scale: '5' date_modified: '2026-07-23' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Optimiser CRM Reviews **Vendor:** Glotelligence UK **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.5/5.0 **Total Reviews:** 1 ## About Optimiser CRM Optimiser is an all-in-one, highly configurable business ecosystem designed to eliminate the hassle of juggling multiple software tools. By connecting essential operations—including email, chat, calendar, marketing, sales pipelines, and event management—into a single platform, it streamlines relationships, workflows, and commercial activities. Tailored specifically to the unique needs of various industries, Optimiser has successfully transformed operations for SMEs and enterprises across hospitality, membership, non-profit, chambers of commerce, real estate and more. ## Optimiser CRM Reviews ### 1. Optimiser CRM Consumer Satisfaction Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** July 13, 2023 **What do you like best about Optimiser CRM?** Optimiser CRM provides a central platform to maintain and optimize customer relationships such as contact details, communication history. Moreover, Optimiser CRM has a remarkable user interface, which is very easy to understand and comprehend. It helps users to manage tasks, deadlines, appointments and many such more features. **What do you dislike about Optimiser CRM?** Optimiser CRM has a few drawbacks such as, it's customization limitations. This software does provide a customization to a small degree but personal tailoring of the software to fit specific business processes is not possible. Furthermore, integration of Optimiser CRM might be difficult to small businesses as it requires technical expertise. **What problems is Optimiser CRM solving and how is that benefiting you?** Optimiser CRM solves the problem of clustered data. This software helped me in organizing my data such as appointment dates, interactions, contact history, etc. Moreover, this software integrates email systems allowing me to send and recieve emails directly from within the platform. - [View Optimiser CRM pricing details and edition comparison](https://www.g2.com/products/optimiser-crm/reviews?filters%5Bnps_score%5D%5B%5D=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+21%3A29%3A05+-0500&secure%5Bsession_id%5D=b37e9e71-7e80-43c0-ba57-3bad6f85241a&secure%5Btoken%5D=289dc5ceb15235b96e0da432c72ac1e33d6bdbded9baa04af15bbf987e8338bb&format=llm_user) ## Optimiser CRM Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation ## Top Optimiser CRM Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,688 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,242 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,301 reviews)