TO

Tamara O.

Retail Operations & Communications

Retail

Mid-Market (51-1000 emp.)

8/12/2019

"Your new best friend in Operations & Communications"

5/5

What do you like best about OPSCENTER?

Ops-Center is easy to use across all levels of the organization, from the admin to the new user, which means the onboarding process and learning curve are both very manageable. Among the field users, the Calendar is a favorite feature because it puts so much of the business at their fingertips. At the home office, the Task and related reporting features are indispensable. Review collected by and hosted on G2.com.

What do you dislike about OPSCENTER?

There are certain UI/UX features that are not standard to the way common applications present data selection options (hope to see more drop-down menus and check boxes as Ops-Center continues to evolve). Review collected by and hosted on G2.com.

Recommendations to others considering OPSCENTER:

Ops-Center is the only solution that makes sense when you compare it against other task and labor management tools on the market. It brings the best of so many tools together into one right-sized application. You will never have an easier implementation and go-live experience than with Ops-Center. Review collected by and hosted on G2.com.

What problems is OPSCENTER solving and how is that benefiting you?

Ops-Center has been extremely valuable to our organization by improving the efficiency and effectiveness of collecting data from our users. Document management and version control has been greatly simplified and allows our home office and field users to find the tools and references they need quickly and easily. We also appreciate being able to refine the recipients on a granular level when necessary. Review collected by and hosted on G2.com.

JV

Jeremy V.

Operations Specialist

Mid-Market (51-1000 emp.)

8/8/2019

"We transformed from chasing emails to getting things done!"

4.5/5

What do you like best about OPSCENTER?

OpsCenteris the all-in-one solution we needed. It provides a place for our store and headquarter teams so collaborate without being bogged down by emails. It also really helps us with knowing what kind of workload we are putting on our store teams to manage their time better with tasks. Review collected by and hosted on G2.com.

What do you dislike about OPSCENTER?

Filters and Sorting options on some lists could be improved. (I hear they are already working on it in their next release!) Review collected by and hosted on G2.com.

Recommendations to others considering OPSCENTER:

In order to achieve success with OpsCenter, be sure to have all processes you want to be covered by OpsCetner well defined. Know exactly what you want and need from OpsCenter and their team will work diligently to cater to your needs. Review collected by and hosted on G2.com.

What problems is OPSCENTER solving and how is that benefiting you?

We previously relied on using emails for our tasks which did not allow us to view the status of any company wide project or task. OpsCenter helps us coordinate with store teams with an easy-to-use interface allowing us to focus on locations that need assistance. Before, we used a shared network folder for important documents and training material. With OpsCenter, everything is in once place, if they receive a task and are not sure how to process it, the training documentation is only a few clicks away! Review collected by and hosted on G2.com.

AF

Verified User in Food & Beverages

Mid-Market (51-1000 emp.)

8/8/2019

"Great tool for scaling up!"

5/5

What do you like best about OPSCENTER?

The ability to house training documents and videos on the platform. This provides our stores with easy access to them at anytime. Review collected by and hosted on G2.com.

What do you dislike about OPSCENTER?

Not being able to organize/categorize the videos. Review collected by and hosted on G2.com.

BH

Ben H.

Workload & Communications Manager

Enterprise (> 1000 emp.)

8/8/2019

"10 years trying and Opterus made it happen!!"

5/5

What do you like best about OPSCENTER?

Support was amazing.

Help was second to none.

Simplicity was achieved. Review collected by and hosted on G2.com.

What do you dislike about OPSCENTER?

Time zone difference for updates was a challenge. Review collected by and hosted on G2.com.

UR

Verified User in Retail

Enterprise (> 1000 emp.)

11/2/2019

"My experience with OpsCenter was very good. "

5/5

What do you like best about OPSCENTER?

OpsCenter is very helpful with everything Review collected by and hosted on G2.com.

What do you dislike about OPSCENTER?

There is nothing that I disliked about ops center. Review collected by and hosted on G2.com.

AR

Verified User in Retail

Mid-Market (51-1000 emp.)

8/9/2019

"Incredible tool!"

5/5

What do you like best about OPSCENTER?

Great communication vehicle and extremely user friendly! Review collected by and hosted on G2.com.

What do you dislike about OPSCENTER?

n/a Review collected by and hosted on G2.com.