While I’m not directly in procurement, I’ve used Opstream to interface with procurement workflows, vendor approvals, and contract-related tasks.

The difference is clear: no more chasing multiple people, no more unclear statuses, and no more redundant back-and-forth.

As a user, it gives me transparency and speed Review collected by and hosted on G2.com.

Nothing significant. the product worked exactly as expected, and every touchpoint was consistently strong. Review collected by and hosted on G2.com.

Their is a high level of self-service configurability available, so it's all real time. The orchestration around requests, through approval flows is sophisticated but pretty intuitive. The integrations with our eSignature, ERP and collaboration tools were all reasonably easy to setup with some guidance.

They have been very responsive to requests and issues when the arise, and it's been well adopted by the adjacent teams (all managers and above must now use it for requests and they do).

The AI profiler surfaces alternative tools when requested, which helps inform users if there is a solution already in our ecosystem they can request access to rather than request purchase of another tool. Review collected by and hosted on G2.com.

The CLM features are coming along but not as robust as we would like yet. I'd like to see the ability to scan and extract guidance and metadata from documents (contracts, insurance documents, etc.). That is coming soon I am told, that will help our legal and procurement teams. Review collected by and hosted on G2.com.

It does a great job of bringing procurement workflows together in one place. It is easy to configure without needing engineering support, and you can quickly access vendor or software records and manage documents with minimal friction. What really stands out is how it improves visibility for internal teams. With integrations to Slack, email, Docusign, SSO, and our ERP, it pulls everything into a single flow, making communication and access much smoother for everyone involved. Review collected by and hosted on G2.com.

One area that could be improved is contract redlining. It would be helpful to have the ability to handle that directly within the platform, rather than relying on external tools. Also, while the platform continues to evolve and the functionality is strong, the user interface could be more polished. That said, the team is very responsive to feedback, and it has been encouraging to see steady progress on the UI and the overall platform over time.

The Opstream team really work hard to action meaningful feedback immediately and we've seen that play out in real time. Review collected by and hosted on G2.com.

Their customer service and how open they are to hearing feedback and to getting better. Review collected by and hosted on G2.com.

There's still a way for them to grow, but they are on the right track. Review collected by and hosted on G2.com.

Opstream is an excellent spend management and approval system that delivers a user-friendly experience and a wide range of benefits. The system's easy-to-use interface has been a breath of fresh air, making it simple to navigate and get started right away. Whether it's a new or experienced user, I find Opstream to be a breeze to use.

The visibility that Opstream provides with real-time tracking, detailed reports and dashboards is a significant value add. It removes unnecessary red tape and streamlines the approval process. I can now automate many of the approval workflows, reducing the time and effort required to approve spend requests. Review collected by and hosted on G2.com.

No platform is perfect and there were a few challenges at the beginning but their customer success team was super helpful and made sure to make us happy. Review collected by and hosted on G2.com.

Opstream has proven to be an invaluable tool for our business, providing us with much-needed visibility into our spending habits and allowing us to control costs in real-time.

We initially brought it in as a cost-management measure, but soon realized that our lack of visibility into spend before it was committed was limiting our ability to control costs.

Prior to Opstream, reviewing every purchase was not scalable for us. Opstream quickly allowed us to organize all purchases and gain real-time visibility into our spend. This has given me the ability to control costs more effectively and make better decisions. Review collected by and hosted on G2.com.

I wish they had more CLM capabilities that will enable me to do redlining within the system. Review collected by and hosted on G2.com.

Opstream has been a game-changer for our company’s purchasing approval process and visibility.

Opstream’s UX is excellent, and the platform is very user-friendly. We were able to roll out the system to the entire company without any formal training, and everyone was able to start using it right away. The streamlined workflow and intuitive interface make it simple for anyone on our team to quickly approve or reject requests significantly lowering the overhead on the approving teams, and the platform’s automated notifications ensure that nothing falls through the cracks.

One of the features we appreciate most is the ability to add external stakeholders, such as outside counsel or fractional CISO, only when necessary. By doing so, we are better utilizing those resources and ensuring that they are only involved in decisions that require their expertise. This has helped us streamline our process and reduce unnecessary back-and-forth, ultimately saving us time and money.

Another great benefit of using Opstream is the platform’s ability to identify missed certifications. During our implementation, we discovered that we were using a system that didn’t verify required certifications, which added unnecessary risk to our operations. With Opstream, we can ensure that everything going forward is aligned with our security requirements, and we have peace of mind knowing that we are in compliance. Review collected by and hosted on G2.com.

Integration to payments system,this capability will help our operation to be even more efficient Review collected by and hosted on G2.com.