---
title: OpsRamp Reviews
meta_title: 'OpsRamp Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 24 reviews by the users' company size, role or industry to
  find out how OpsRamp works for a business like yours.
aggregate_rating:
  rating_value: 4.1
  review_count: 24
  scale: '5'
date_modified: '2026-08-09'
parent_category:
  name: IT Management
  url: https://www.g2.com/categories/it-management
---


# OpsRamp Reviews
**Vendor:** OpsRamp  
**Category:** [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management)  
**Average Rating:** 4.1/5.0  
**Total Reviews:** 24
## About OpsRamp
OpsRamp’s modern, SaaS-based platform provides enterprise IT teams and managed service providers comprehensive IT operations management (ITOM) from discovery to monitoring to remediation and automation in a single, unified solution.



## OpsRamp Pros & Cons
**What users like:**

- Users appreciate the **outstanding customer support** of OpsRamp, ensuring their queries are promptly addressed. (1 reviews)
- Users praise the **outstanding customer support** offered by OpsRamp, ensuring assistance with any tool-related queries. (1 reviews)
- Users value the **customizability** of OpsRamp, allowing tailored integration with various ITOM and ITSM tools seamlessly. (1 reviews)
- Users value the **user-friendly dashboard** of OpsRamp, enhancing ease of discovery and monitoring for infrastructure. (1 reviews)
- Users appreciate the **user-friendly interface** of OpsRamp, enabling easy discovery and monitoring without difficulty. (1 reviews)
- Easy Integrations (1 reviews)
- Integrations (1 reviews)
- Monitoring (1 reviews)
- Support Communication (1 reviews)
- User Interface (1 reviews)

**What users dislike:**

- Users find OpsRamp **expensive** , especially for smaller organizations when compared to alternative solutions. (1 reviews)
- Users feel the **high licensing cost** of OpsRamp is particularly burdensome for smaller organizations compared to alternatives. (1 reviews)
- Users find that the **pricing may be high for smaller organizations** , especially when compared to other alternatives. (1 reviews)
- Users experience **slow performance** in dashboards when retrieving data, especially in larger environments. (1 reviews)

## OpsRamp Reviews
  ### 1. OpsRamp - Modernize Your IT Operations

**Rating:** 5.0/5.0 stars

**Reviewed by:** B Venkata Sai Ram P. | Technical Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 17, 2024

**What do you like best about OpsRamp?**

Ease of Discovery and Monitoring for the Complete Infrastructure With Different type of Integrations Support for other ITOM and ITSM Tools.
User Friendly Interface so that every one can use it easily with out any diffculty.
Outstanding customer support for any Queries relates to tool.

**What do you dislike about OpsRamp?**

Slow Performance in dashboards while retreving data for larger Environments.
For Smaller Organisations, Pricing may be high compared to other Alternatives.

**What problems is OpsRamp solving and how is that benefiting you?**

Unified IT Infrastructure Management
Automated Incident Management
Cloud and Hybrid Monitoring
AIOPS


## OpsRamp Discussions
  - [What is OpsRamp used for?](https://www.g2.com/discussions/what-is-opsramp-used-for)

- [View OpsRamp pricing details and edition comparison](https://www.g2.com/products/opsramp/reviews?filters%5Bsentiment_snippet%5D=1750965&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-14+18%3A31%3A38+-0500&secure%5Bsession_id%5D=626c82d4-2de4-48f1-9930-293e7c523a0f&secure%5Btoken%5D=ad54b1bdfed3f2ab53e1ccb6af27bba496b2144e9fac61c60d5a35b714e4dc71&format=llm_user)
## OpsRamp Integrations
  - [Grafana Labs](https://www.g2.com/products/grafana-labs/reviews)

## OpsRamp Features
**Operations**
- Scheduling
- Automation
- Multi-Cloud Management
- Usage Monitoring

**Functionality**
- Performance Monitoring
- Alerting
- Improvement Suggestions
- Multi-Network Capability

**Monitoring**
- Usage Monitoring
- Database Monitoring
- API Monitoring
- Real-Time Monitoring - Cloud Infrastructure Monitoring
- Security and Compliance Monitoring

**Monitoring**
- Constant Monitoring
- Timely Alerts
- TIcket Accuracy
- AI Monitoring
- Mobile Alerts
- Email Alerts
- Real-Time Monitoring
- Real-Time Notifications

**Functionality**
- Artificial Intelligence
- Machine Learning
- Systems Monitoring
- IT Monitoring
- Performance Monitoring

**Visibility **
- Activity Dashboard
- Real-Time Notifications
- Uptime Reporting
- Customizable Dashboard
- Web Traffic Reporting
- Real-Time Reporting
- Risk Alerts
- Threshold Alerts
- Email Alerts

**Functionality**
- Diverse Systems Monitoring
- Real-Time Analytics
- Observability
- AI/ML Integration

**Monitoring**
- Performance Baselines
- Performance Analysis
- Transaction Monitoring
- AI/ML Assistance
- Multi-System Monitoring
- Generative AI
- Container Monitoring

**Monitoring - Network Monitoring**
- 360-Degree Network Visibility
- Automated Network Discovery
- Real-Time Monitoring
- Bandwidth Monitoring
- IP Address Monitoring
- Server Monitoring
- Multi-Location Monitoring

**Telemetry Collection & Ingestion - Observability**
- Multi-Telemetry Ingestion
- OpenTelemetry Support

**Agentic AI - Observability Software**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- AI/Machine Learning
- Third-Party Integrations

**Analysis**
- Threat Detection

**Cost Optimization**
- Spend Forecasting and Optimization 
- Recommendations  
- Spend Tracking 

**Management**
- Performance Baseline
- Data Visualization
- Path Analysis
- Real-Time Data
- Historical Trend Analysis

**Administration**
- Activity Monitoring
- Multi-Cloud Management
- Automation
- Auto-Scaling & Resource Optimization

**Management Tools**
- Ticket Assignment
- Standardization
- Lifecycle Visualization

**Issue Resolution**
- Root Cause Identification
- Proactive Identification
- Resolution Guidance

**Monitoring and Management**
- Capacity Management
- Automation
- Performance Baseline
- Bandwidth Monitoring
- Immediate Alert Notification
- Proactive Server Monitoring Software
- Generative AI
- Audit Trail
- User Management
- Audit Management
- Issue Management
- Service Level Agreement (SLA) Management
- Configuration Management
- Incident Management
- Patch Management
- Compliance Management
- Remote Monitoring & Management
- Inventory Management
- Policy Management
- CPU Monitoring
- Network Monitoring
- Real-Time Analytics
- Server Monitoring
- Email Monitoring
- Performance Monitoring
- Asset Lifecycle Management
- Workflow Management
- Data Storage Management
- Credential Management
- Password Management
- Virtual Machine Monitoring
- Monitoring
- Database Monitoring

**Management**
- Single Pane of Glass
- Dashboards and Visualization
- Performance Baselines
- Alerting

**Response**
- Dashboards and Visualization
- Incident Alerting
- Root Cause Analysis (RCA)
- Trend Analysis
- Data Visualization

**Analytics - Network Monitoring**
- Predictive Performance Analytics
- Packet & Flow Analysis

**Visualization & Dashboards - Observability**
- Service Dependency Mapping
- Unified Dashboard
- Trace Visualization
- Activity Dashboard

**Platform**
- Unified Communications Platform
- Remote Access
- ITIL Policy Compliance
- Asset Tracking
- IT Knowledge Management
- IT Asset Management
- Activity Tracking

**Administration**
- Reporting
- Dashboards and Visualizations 
- Compliance

**Analysis**
- Reporting
- Dashboards and Visualizations
- Spend Forecasting and Optimization

**Management**
- System Integration
- Alerting
- Reporting

**Cloud environment support**
- Server Monitoring For Cloud Deployments
- Software Scaling

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Security - Network Monitoring**
- Encrypted Data Transmission
- Zero Trust and Identity Management
- Integrated Network Security
- Service Level Agreement (SLA) Management
- Asset Lifecycle Management
- Application Management
- Configuration Management
- Data Storage Management
- Calendar Management
- Workflow Management
- Compliance Management
- Inventory Management
- Remote Monitoring & Management
- Capacity Management
- Change Management
- User Management
- Configuration Management
- User Management
- Remote Monitoring & Management
- Capacity Management
- Compliance Management
- Service Level Agreement (SLA) Management
- Remediation Management
- Network Resource Management
- Patch Management

**Correlation & Root Cause Analysis - Observability**
- Cross-Telemetry Correlation
- Root Cause Detection
- Intelligent Alerting

**Agentic AI - Application Performance Monitoring (APM)**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making
- Third-Party Integrations

**Agentic AI - Enterprise Monitoring**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Security**
- Endpoint Protection
- Patch Management
- Disaster Recovery
- Service Management
- Workflow Management
- Remote Monitoring & Management
- Configuration Management
- Task Management
- License Management
- Capacity Management
- Compliance Management
- Service Level Agreement (SLA) Management
- Incident Management

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Network Performance - Network Monitoring**
- Dynamic Network Optimization
- Automated Tasks Routing

**Scalability & Ecosystem Integration - Observability**
- Kubernetes Monitoring
- Hybrid/Multi-Cloud Support
- Real-Time Monitoring
- Network Monitoring
- Container Monitoring
- Activity Monitoring

**Agentic AI - Cloud Cost Management**
- Autonomous Task Execution
- Proactive Assistance
- Decision Making

**Agentic AI - Incident Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations
- Multi-Language

**Agentic AI - Cloud Infrastructure Monitoring**
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Server Monitoring**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations
- Capacity Planning

**Additional Functionality**
- Authentication
- Secure Data Storage
- Role-Based Permissions
- AI Copilot
- Automatic Backup
- Reporting/Analytics
- Event Logs
- Maintenance Scheduling
- Trend Analysis
- Secure Login
- Drag & Drop
- Access Controls/Permissions
- Dashboard Creation
- SSL Security
- HIPAA Compliant
- Real-Time Updates
- Scheduling
- API
- Tagging
- Data Migration
- Self Service Portal
- Disaster Recovery
- Purchasing & Receiving
- Activity Tracking
- Automated Scheduling
- Reporting & Statistics
- Diagnostic Tools
- Status Tracking
- Customizable Reports
- Alerts/Escalation
- Visual Analytics
- Event Tracking
- Baseline Manager

**Additional Functionality**
- Alerts/Notifications
- Forms Management
- Safety Incident Management
- Compliance Management
- OSHA Compliance
- Task Management
- Single Sign On
- AI Copilot
- Disaster Recovery
- Document Management
- API
- Multi-Channel Communication
- Customizable Templates
- Real-Time Reporting
- Corrective and Preventive Actions (CAPA)
- Activity Dashboard
- Issue Management
- Communications Management
- Audit Trail
- IT Incident Management
- Audit Management
- Event Logs
- Risk Analysis
- Workflow Management
- Risk Assessment
- Incident Reporting
- Self Service Portal
- Customizable Reports
- Ticket Management
- Service Level Agreement (SLA) Management
- Reminders
- On Call Scheduling
- Investigation Management
- Maintenance Scheduling
- Status Tracking

**AI Automation - Network Monitoring**
- Machine Learning-Based Anomaly Detection
- Self-Healing Networks
- Predictive Network Maintenance

**AI Features - Observability**
- Predictive Insights
- Generative AI
- AI Anomaly Detection

**Agentic AI - Enterprise IT Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- AI/Machine Learning
- Third-Party Integrations

**Agentic AI - AIOps Platforms**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**AI Automation - Cloud Infrastructure Monitoring**
- AI-Powered Anomaly Detection
- AI-Driven Insight Recommendations

**Additional Functionality**
- Root Cause Analysis
- AI Copilot
- Application Security
- Reporting/Analytics
- Data Aggregation
- Incident Management
- Alerts/Notifications

**Additional Functionality**
- Vulnerability Management
- Load Balancing
- Asset Discovery
- AI Copilot
- Real-Time Data
- Incident Reporting
- Real-Time Analytics
- Threat Response
- Threat Intelligence
- Performance Metrics
- Alerts/Notifications
- Compliance Management
- Workflow Management
- Configuration Management
- Issue Tracking
- Reporting & Statistics
- Log Management
- Troubleshooting
- Incident Management
- Root Cause Analysis
- Prioritization
- Key Performance Indicators

**Additional Functionality**
- Audit Trail
- Single Sign On
- Security Tools
- Server Monitoring
- Generative AI
- Self Service Portal
- Event Logs
- Maintenance Scheduling
- Data Import/Export
- Personalization and Recommendation
- AI Copilot
- IT Reporting
- Alerts/Notifications
- Access Controls/Permissions
- Issue Auditing
- Dashboard
- API
- Real-Time Notifications
- Real-Time Monitoring
- Workflow Automation

**Agentic AI - Network Monitoring**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations

**Additional Functionality**
- Audit Trail
- Collaboration Tools
- Generative AI
- Mobile Access
- AI Copilot
- Configurable Workflow
- Data Extraction
- Risk Assessment
- Charting
- Compliance Tracking
- Reporting & Statistics
- Self-Updating Maps
- IT Asset Tracking
- Dependency Tracking
- Data Import/Export
- Data Connectors
- Drag & Drop
- Map Exporting
- API
- Color Codes/Icons
- Uptime Reporting
- Document Storage
- Activity Dashboard
- Scheduling
- Event Logs
- Customizable Reports
- Web Traffic Reporting
- Downtime Tracking
- Threshold Alerts
- Simple Network Management Protocol (SNMP)
- Access Controls/Permissions
- Troubleshooting
- Maintenance Scheduling
- Network Mapping
- Performance Metrics
- Dashboard
- Search/Filter
- Vulnerability Scanning
- Virtualization
- Baseline Manager
- Real-Time Notifications
- Mobile Alerts
- Alerts/Escalation
- Bug/Issue Capture
- Mobile Network Troubleshooting
- Issue Auditing
- Customizable Dashboard
- Email Alerts
- Anti Virus
- Diagnostic Tools
- Remote Update/Installation
- Remote Access/Control
- Workflow Automation

**Performance**
- Real User Monitoring (RUM)
- Performance Metrics

**Functionality**
- Database Monitoring
- Dynamic Transaction Mapping
- Load Balancing
- Cloud Observability
- Server Monitoring

**Additional Functionality**
- Real-Time Data
- Email Alerts
- Bottleneck Identification
- API
- Uptime Reporting
- Resource Management
- Dashboard Creation
- Data Import/Export
- Baseline Manager
- Issue Tracking
- Drag & Drop
- Reporting/Analytics
- Alerts/Notifications
- Prioritization
- Collaboration Tools
- Real-Time Reporting
- Application Management
- SSL Security
- Incident Management
- Access Controls/Permissions
- Status Tracking
- Audit Management
- Customizable Reports
- Diagnostic Tools
- Single Sign On
- Workflow Management
- AI Copilot
- Activity Tracking
- Event Logs

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