--- title: OpsRamp Reviews meta\_title: 'OpsRamp Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 24 reviews by the users' company size, role or industry to find out how OpsRamp works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 24 scale: '5' date\_modified: '2026-08-09' parent\_category: name: IT Management url: https://www.g2.com/categories/it-management --- # OpsRamp Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by OpsRamp but has limited features. Are you part of the OpsRamp team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! OpsRamp’s modern, SaaS-based platform provides enterprise IT teams and managed service providers comprehensive IT operations management (ITOM) from discovery to monitoring to remediation and automation in a single, unified solution. * * * Seller [OpsRamp](https://www.g2.com/sellers/opsramp) Discussions [OpsRamp Community](https://www.g2.com/products/opsramp/discuss) Languages Supported English, Japanese Overview by David Roth Show More ## Top-Rated Alternatives [ ![Datadog](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Datadog") Datadog 4.4/5(726) ](https://www.g2.com/products/datadog/reviews) [ ![Dynatrace](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dynatrace") Dynatrace 4.5/5(1,366) ](https://www.g2.com/products/dynatrace/reviews) [ ![LogicMonitor](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "LogicMonitor") LogicMonitor 4.5/5(644) ](https://www.g2.com/products/logicmonitor/reviews) [ View All Alternatives ](https://www.g2.com/products/opsramp/competitors/alternatives) ## User Insights Average based on 24 real user reviews. [Log in to unlock pricing and user insights](/login) ## OpsRamp Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Grafana Labs ](https://www.g2.com/products/grafana-labs/reviews) Show More ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Mid-Market (51-1000 emp.) 4/19/2023 "Best tool to manage patches as well as monitor systems" 4/5 What do you like best about OpsRamp? Patching can be automated and scheduled. Most of the details of the vms can be viewed and reports can be created and scheduled. Review collected by and hosted on G2.com. What do you dislike about OpsRamp? Once patching fails we gotta do manual. Sometimes the reason for failure is not really validated. Review collected by and hosted on G2.com. What problems is OpsRamp solving and how is that benefiting you? Primarily automated patching process. Reduces manual work of installing patches. Review collected by and hosted on G2.com. Show More Response from Bill Talbot of OpsRamp [Editedit](https://www.g2.com/survey_responses/opsramp-review-7968745/official_response/edit) Thanks for your review! Glad to hear you are getting value out of our patch automation capabilities Validated ReviewerIncentivizedSource: G2 invite OM Owais M. Lead Administrator Enterprise (\> 1000 emp.) 3/21/2022 "Stable Monitoring and Inventory tool but still requires work" 3.5/5 What do you like best about OpsRamp? Integration is available for almost all technologies First response idea is really good. Machine learning in Escalation policy is very good and easy to configure. Process definition is something to look forward. Very promising Review collected by and hosted on G2.com. What do you dislike about OpsRamp? Synthetic monitoring is something that requires a lot of work. It has never worked as expected Nested condition is not available in many fields which is a very basic requirement. Support cases require a lot of attention and support engineer doesnt get data by themselves they just sent out asking for data which is available in the UI itself Review collected by and hosted on G2.com. Recommendations to others considering OpsRamp: Opsramp is good if you have multiple client. It can act as an individual tool for each client which is awesome Review collected by and hosted on G2.com. What problems is OpsRamp solving and how is that benefiting you? Monitoring automation has been achieved using opsramp. Most of our L1 infrastructure issues get fixed automatically. Which saves us a lot of time. Also using Process definition we can create orchestrate process flow as per our requirement. A Review collected by and hosted on G2.com. Show More Response from Bill Talbot of OpsRamp [Editedit](https://www.g2.com/survey_responses/opsramp-review-5440900/official_response/edit) Thank you for your review Owais! I'm glad to hear that you are getting good value out of the OpsRamp platform, especially our comprehensive monitoring coverage and our ML-powered incident management. I will pass along your feature enhancement requests to our heads of product management and engineering. And I'd be happy to set up a meeting with our head of customer success if you like. If so please send an email to: customer.success@opsramp.com Best, Bill Talbot CMO, OpsRamp Current UserValidated ReviewerIncentivizedSource: Organic ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") EH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 3/24/2022 "OpsRamp Platform Subjective Criteria Review" 4/5 What do you like best about OpsRamp? Ease of use, single pane of glass platform, an abundant amount of out-of-box monitoring capability, extensive capability for custom monitoring development, and relevant integrations to 3rd party platforms Review collected by and hosted on G2.com. What do you dislike about OpsRamp? Lack of support presence in the US. There is staff in the US, but not engineers capable of performing in-depth platform troubleshooting. Majority of the support SMEs are located in India. Takes an extended amount of time to resolve support cases. When resolutions are performed there are very few details on what was performed and documented into a support case. As a channel partner, we do not feel well taken care of since we are an MSP who is promoting the platform and reselling the services. Review collected by and hosted on G2.com. Recommendations to others considering OpsRamp: Please consider OpsRamp when you are looking for a platform that has a high amount of out-of-box capability. The ease of use and single pane of glass approach aids engineers in being more efficient in daily operations. Not to mention if you have custom monitoring requirements, the OpsRamp platform is very accomodating to both Windows and Linux distributions natively. Review collected by and hosted on G2.com. What problems is OpsRamp solving and how is that benefiting you? We are solving many issues and performance problems in the beginning phases versus in a reactive model once an issue has created an outage. The benefit comes from having proper visibility of the entire ecosystem of a customer's environment and being able to prevent business-impacting events. We are also able to provide tangible facts when tweaking performance or simply providing long-term recommendations. Review collected by and hosted on G2.com. Show More Response from Bill Talbot of OpsRamp [Editedit](https://www.g2.com/survey_responses/opsramp-review-5453379/official_response/edit) Thank you for your review! I'm glad to hear that you are getting good value out of the OpsRamp platform, and that it's helping your team to become more proactive in addressing performance issues affecting your clients. I will pass along your feature enhancement requests to our heads of product management and engineering. And I'd be happy to set up a meeting with our head of customer success if you like. If so please send an email to: customer.success@opsramp.com Best, Bill Talbot CMO, OpsRamp Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Ethan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ethan S.") ES Ethan S. Managing Partner Small-Business (50 or fewer emp.) 5/24/2022 "Cloud MSP" 4/5 What do you like best about OpsRamp? The use of AIOps to reduce the resources required to run the platform and server our clients. OpsRamp has also been good to use as a platform for our cloud customers, specifically AWS. Review collected by and hosted on G2.com. What do you dislike about OpsRamp? The monthly invoicing and reconciliation of licenisng takes more time and effort that I feel that it should based on the feedback from my team. I feel that we have to put too much effort into paying our bill. Review collected by and hosted on G2.com. What problems is OpsRamp solving and how is that benefiting you? We need an AIOps platform that would allow wus to do Cloud Infrastrcture management as well and enterprise monitoring of our customer environments. OpsRamp as provided us with a good platform to provide these services. Review collected by and hosted on G2.com. Show More Response from Bill Talbot of OpsRamp [Editedit](https://www.g2.com/survey_responses/opsramp-review-6658241/official_response/edit) Thank you for your review Ethan! I'm glad to hear that you are getting good value out of the OpsRamp platform, especially our AIOps capabilities. I will pass along your invoicing request to our CFO and CRO. Best, Bill Talbot CMO, OpsRamp Validated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 3/16/2022 "Straight forward and easy to implement and configure platform" 4/5 What do you like best about OpsRamp? Wide range of capabilities supports major cloud providers and on-prem infrastructures easy to use and configure Support many notification channels competitive price Review collected by and hosted on G2.com. What do you dislike about OpsRamp? UI is sometimes slow and less intuitive some limitations in dashboards Internal QA could be better - bugs aren't rare. Documentation in some parts is very basic and not enough for implementing complex features. Review collected by and hosted on G2.com. Recommendations to others considering OpsRamp: Work with the OpsRamp success management team. They are great and beneficial. Review collected by and hosted on G2.com. What problems is OpsRamp solving and how is that benefiting you? Our IT infrastructure is scattered over on-prem and several public cloud providers. With OpsRamp, we're gaining visibility over our hybrid IT environment with one product. Review collected by and hosted on G2.com. Show More Response from Bill Talbot of OpsRamp [Editedit](https://www.g2.com/survey_responses/opsramp-review-5429091/official_response/edit) Thank you for your review! I'm glad to hear that you are getting good value out of the OpsRamp platform, especially our ability to monitor and manage complex hybrid environments. I will pass along your feature enhancement requests to our heads of product management and engineering. Best, Bill Talbot CMO, OpsRamp 3/20/2022 Current UserValidated ReviewerIncentivizedSource: Organic BP Bobby P. Director Digital Operations Mid-Market (51-1000 emp.) 3/16/2022 "MSP Partner review" 3.5/5 What do you like best about OpsRamp? There are several dashboard options available within the new version. Review collected by and hosted on G2.com. What do you dislike about OpsRamp? I would like to see a more customizable way to group and categorize devices. Review collected by and hosted on G2.com. Recommendations to others considering OpsRamp: Demo is critical and comparison to other tools. Review collected by and hosted on G2.com. What problems is OpsRamp solving and how is that benefiting you? We're utilizing it across a vast customer base for the asset management, alerting as well as ticketing points of view. Review collected by and hosted on G2.com. Show More Response from Bill Talbot of OpsRamp [Editedit](https://www.g2.com/survey_responses/opsramp-review-5429902/official_response/edit) Thank you for your review Bobby! I'm glad to hear you are getting good value out of OpsRamp across your customer base. I will send your suggested enhancements to our heads of engineering and product management. Best, Bill Talbot CMO, OpsRamp Current UserValidated ReviewerIncentivizedSource: Organic ## Questions about OpsRamp? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about OpsRamp ](https://www.g2.com/products/opsramp/discussions/new) GU Guest User What is OpsRamp used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-opsramp-used-for) [ View all Discussions ](https://www.g2.com/products/opsramp/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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