--- title: OpsRamp Service-Centric AIOps Reviews meta\_title: 'OpsRamp Service-Centric AIOps Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how OpsRamp Service-Centric AIOps works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 1 scale: '5' date\_modified: '2026-07-17' parent\_category: name: Marketplace Apps url: https://www.g2.com/categories/marketplace-apps --- # OpsRamp Service-Centric AIOps Reviews & Product Details OpsRamp Service-Centric AIOps is an advanced IT operations management platform designed to streamline and enhance the management of complex hybrid IT environments. By integrating artificial intelligence and machine learning, it offers proactive insights, reduces alert noise, and automates incident remediation, ensuring optimal performance and availability of critical business services. Key Features and Functionality: - Intelligent Event Management: Utilizes AI-driven analytics to detect anomalies, correlate events, and minimize alert fatigue, enabling IT teams to focus on significant issues. - Automated Incident Remediation: Implements policy-based automation to address routine IT tasks and incidents, reducing manual intervention and accelerating resolution times. - Service-Centric Visibility: Provides comprehensive service maps and topology explorers to visualize and understand the relationships between applications, infrastructure, and business services. - Unified Monitoring: Offers a single platform to monitor servers, applications, networks, and cloud services, ensuring holistic observability across the IT landscape. - Extensive Integrations: Supports over 2,500 integrations with various IT tools and technologies, facilitating seamless interoperability within existing IT ecosystems. Primary Value and User Benefits: OpsRamp Service-Centric AIOps addresses the challenges of managing modern, dynamic IT infrastructures by providing: - Enhanced Operational Efficiency: By automating routine tasks and intelligently managing events, it significantly reduces the time and effort required for incident management. - Improved Service Availability: Proactive monitoring and rapid remediation capabilities help prevent service disruptions, ensuring higher uptime and reliability. - Reduced Alert Noise: Advanced correlation and suppression techniques minimize unnecessary alerts, allowing IT teams to concentrate on critical issues without distraction. - Comprehensive Visibility: Service-centric insights enable organizations to understand the impact of IT events on business services, facilitating informed decision-making and prioritization. By leveraging OpsRamp Service-Centric AIOps, organizations can transform their IT operations, achieving greater agility, resilience, and alignment with business objectives. * * * Seller [OpsRamp](https://www.g2.com/sellers/opsramp) Discussions [OpsRamp Service-Centric AIOps Community](https://www.g2.com/products/opsramp-service-centric-aiops/discuss) Show More ## Top-Rated Alternatives [ ![TeamViewer](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "TeamViewer") TeamViewer 4.5/5(4,150) ](https://www.g2.com/products/teamviewer/reviews) [ ![Talkdesk](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Talkdesk") Talkdesk 4.4/5(2,568) ](https://www.g2.com/products/talkdesk/reviews) [ ![Dynatrace](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dynatrace") Dynatrace 4.5/5(1,366) ](https://www.g2.com/products/dynatrace/reviews) [ View All Alternatives ](https://www.g2.com/products/opsramp-service-centric-aiops/competitors/alternatives) LK Lokesha K. Lead Consultant Information Technology and Services Enterprise (\> 1000 emp.) 1/31/2025 "Best observability platform for infrastructure services monitoring" 4.5/5 What do you like best about OpsRamp Service-Centric AIOps? We have enabled end-to-end infrastructure observability using opsramp platform, it comes with AIOPS based correlation, prediction feature to optimize alerts and take proactive action to increase application availability. Review collected by and hosted on G2.com. What do you dislike about OpsRamp Service-Centric AIOps? Currently it support only for infrastructure monitoring. Opsramp currently integrate with APM tool fetch alerts data not the performance data. One need experience in dashboard development. Review collected by and hosted on G2.com. What problems is OpsRamp Service-Centric AIOps solving and how is that benefiting you? It help us enabling infrastructure services monitoring, generating alerts for key metrics and integrate with service-now for ticketing. Also help us in event optimization by enabling ML based correlation and prediction. Review collected by and hosted on G2.com. Show More 2/2/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite ### There are not enough reviews of OpsRamp Service-Centric AIOps for G2 to provide buying insight. Below are some alternatives with more reviews: [ 1 ![TeamViewer Logo](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer Logo") TeamViewer 4.5 (4,150) Easy-to-use remote support and access software that lets you securely connect to and monitor desktop-to-desktop, desktop-to-mobile, mobile-to-mobile, or to unattended devices like servers and IoT devices from anywhere. ](https://www.g2.com/products/teamviewer/reviews "TeamViewer")[ 2 ![Talkdesk Logo](https://images.g2crowd.com/uploads/product/hd_favicon/e5d8a3a3c9ff90541ffb5e4cf13b063f/talkdesk.svg "Talkdesk Logo") Talkdesk 4.4 (2,568) Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience. ](https://www.g2.com/products/talkdesk/reviews "Talkdesk")[ 3 ![Dynatrace Logo](https://images.g2crowd.com/uploads/product/hd_favicon/1512659484/dynatrace.svg "Dynatrace Logo") Dynatrace 4.5 (1,366) Dynatrace has redefined how you monitor today’s digital ecosystems. AI-powered, full stack and completely automated, it’s the only solution that provides answers, not just data, based on deep insight into every user, every transaction, across every application. The world’s leading brands trust Dynatrace to optimize customer experiences, innovate faster and modernize IT operations with absolute confidence. ](https://www.g2.com/products/dynatrace/reviews "Dynatrace")[ 4 ![ManageEngine Endpoint Central Logo](https://images.g2crowd.com/uploads/product/hd_favicon/2f2a2afbb752a606964794b3d43d3fda/manageengine-endpoint-central.svg "ManageEngine Endpoint Central Logo") ManageEngine Endpoint Central 4.5 (1,129) Endpoint Central is an integrated desktop and mobile device management software that helps in managing servers, laptops, desktops, smartphones, and tablets from a central location. ](https://www.g2.com/products/manageengine-endpoint-central/reviews "ManageEngine Endpoint Central")[ 5 ![PagerDuty Logo](https://images.g2crowd.com/uploads/product/hd_favicon/d1d426a36640ab716bab27171994b964/pagerduty.svg "PagerDuty Logo") PagerDuty 4.5 (972) PagerDuty is an end-to-end incident management and response platform that provides developers, IT operations, and business stakeholders the insights they need to resolve and prevent business-impacting incidents quickly. PagerDuty makes it easy to monitor your infrastructure, set up on-call schedules, establish escalation policies, create automated workflows, and alert the right people at the right time. ](https://www.g2.com/products/pagerduty/reviews "PagerDuty")[ 6 ![xMatters Logo](https://images.g2crowd.com/uploads/product/hd_favicon/103f1ffdbe158913c7f6599b09784512/xmatters.svg "xMatters Logo") xMatters 4.5 (786) xMatters is an intelligent communications platform that connects insights from any system to the people that matter. ](https://www.g2.com/products/xmatters/reviews "xMatters")[ 7 ![Zoho Assist Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_7ee2cab523a7147547566ed433736ac6/zoho-assist.png "Zoho Assist Logo") Zoho Assist 4.7 (717) Remote support with Zoho Assist is simple, fast and affordable. It requires no prior installation of any software and can be run entirely on browser. It is tailored for small and medium business IT support, outsourced IT firms, independent IT technicians and remote PC repair service personnel like you. ](https://www.g2.com/products/zoho-assist/reviews "Zoho Assist")[ 8 ![Five9 Intelligent Cloud Contact Center Platform Logo](https://images.g2crowd.com/uploads/product/hd_favicon/e0ad7f44157bc23e8fc8399905b408a0/five9-intelligent-cloud-contact-center-platform.svg "Five9 Intelligent Cloud Contact Center Platform Logo") Five9 Intelligent Cloud Contact Center Platform 4.1 (625) Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing. ](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews "Five9 Intelligent Cloud Contact Center Platform")[ 9 ![LogicMonitor Logo](https://images.g2crowd.com/uploads/product/hd_favicon/858e8aec2bd0531fc134f88e4d5f87a9/logicmonitor.svg "LogicMonitor Logo") LogicMonitor 4.5 (644) LogicMonitor is the SaaS-based, automated performance monitoring platform that provides agile IT Ops teams with the visibility and actionable metrics they need to ensure the availability of services and applications running on complex and distributed infrastructure. ](https://www.g2.com/products/logicmonitor/reviews "LogicMonitor")[ 10 ![WalkMe Logo](https://images.g2crowd.com/uploads/product/hd_favicon/726107df2b6d2cf44d2fce88f5ce93c6/walkme.svg "WalkMe Logo") WalkMe 4.5 (574) WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in today's overwhelming digital world. Using artificial intelligence, analytics, engagement, guidance and automation, WalkMe's transparent overlay assists users to complete tasks easily within any enterprise software, mobile application or website. ](https://www.g2.com/products/walkme/reviews "WalkMe") [Show More](#) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/opsramp-service-centric-aiops/pricing) ## Work at OpsRamp? Claim this profile to respond to reviews, update product info, and reach in-market buyers. [ Claim this profile ](https://www.g2.com/products/opsramp-service-centric-aiops/claim_requests/new?utm_medium=profile-footer-claim-cta&utm_source=g2) ##### Categories on G2 [ServiceNow Store Apps](https://www.g2.com/categories/servicenow-store-apps) ##### Explore More [Which managed mobility services platforms integrate and work seamlessly with existing enterprise technology stacks including MDM, ERP and identity management tools?](https://www.g2.com/discussions/which-managed-mobility-services-platforms-integrate-and-work-seamlessly-with-existing-enterprise-technology-stacks-including-mdm-erp-and-identity-management-tools%20)[What K-12 SIS platforms offer the most flexible compliance and state reporting capabilities for private and independent schools?](https://www.g2.com/discussions/what-k-12-sis-platforms-offer-the-most-flexible-compliance-and-state-reporting-capabilities-for-private-and-independent-schools)[Where to find the best travel management apps for companies](https://www.g2.com/discussions/where-to-find-the-best-travel-management-apps-for-companies) [What are the most popular RPA solutions for retail businesses?](https://www.g2.com/discussions/what-are-the-most-popular-rpa-solutions-for-retail-businesses)[Which digital wayfinding platforms offer mobile-accessible directions for indoor spaces while meeting compliance requirements?](https://www.g2.com/discussions/what-are-the-best-campus-mapping-solutions-with-step-by-step-digital-wayfinding-directions-for-students-without-complex-implementation)[Pros and Cons Details](https://www.g2.com/products/opsramp-service-centric-aiops/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)