Kristal Y.
KY
Kristal Y.
Director of Engineering Operations
Mid-Market (51-1000 emp.)
"Opine exceeds expectations"
5/5
What do you like best about Opine AI Presales Platform?

From implementation to ongoing use, this tool stands out for its ease of configuration, intuitive interface, and seamless integration with common systems. Setup is straightforward, and connecting to widely used platforms is quick and hassle-free, reducing time-to-value significantly.

It empowers presales teams to access and leverage the insights and resources they need—when they need them—driving more effective customer engagements and accelerating deal cycles.

Equally impressive is the customer support team, who consistently deliver fast, helpful responses. Their guidance has enabled our team to resolve issues quickly and independently, boosting confidence and minimizing downtime. Whether you're scaling operations or optimizing an established process, this tool—backed by a responsive support team—adds meaningful value at every stage. Review collected by and hosted on G2.com.

What do you dislike about Opine AI Presales Platform?

I have not found one yet :) the platform has exceeded our expectations. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Useful, customizable tool to smooth out the rough edges of the sales process."
4/5
What do you like best about Opine AI Presales Platform?

I use Opine daily. It provides essential capabilities focused on delivering a consistent sales experience to our customers. It is easy to use and has built API integrations for other business communication tools (such as Slack) for easy updates / communication to key stakeholders. Customer support/Engineering have been extremely responsive, fixing issues we discover extremely quickly, as well as implementing new enhancements with similar response times. Review collected by and hosted on G2.com.

What do you dislike about Opine AI Presales Platform?

I haven't found a significant downside as of yet, but if I had to highlight one I would point out that this is a new tool under very active development. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
EC
Verified User in Computer & Network Security
Mid-Market (51-1000 emp.)
"Finally, a Flexible System of Record for Pre-Sales Work"
5/5
What do you like best about Opine AI Presales Platform?

We’ve been using Opine to support our pre-sales process, and I’m genuinely impressed.

- Customer support is fast and thoughtful

- New features keep landing

- Implementation was very straightforward

- It doesn’t force us into CRM-heavy workflows

- Most importantly—it’s built for sales engineers, not just sales ops

Feels rare to find a tool that fits how SEs work. With Opine, my team can focus on delivering value instead of wrangling spreadsheets or chasing down updates. It’s lightweight, flexible, and just works.

Excited to see how the platform continues to evolve. Review collected by and hosted on G2.com.

What do you dislike about Opine AI Presales Platform?

- Still early in some areas – not all features are fully mature yet, and you may run into rough edges.

- Metrics and dashboards could be more customizable – if you're used to slicing data deeply.

- Role-based access control needs to be implemented in certain areas Review collected by and hosted on G2.com.

Ali F.
AF
Ali F.
Solutions Architect
Mid-Market (51-1000 emp.)
"I wanted to build this, but I needed insurance"
4.5/5
What do you like best about Opine AI Presales Platform?

Opine is exactly what I had sketched out a while ago, hoping to one day build a tool that helps SEs manage their deals, take notes, link to calendars, capture data from Slack, have light project management, and NEVER EVER HAVE TO LOG IN TO SALESFORCE AGAIN. The team at Opine built exactly this, and it goes beyond, and this says one thing...they knew exactly the pain SEs go through, and how to help them reduce the busy work and focus on winning deals.

I love Opine's AI feature. It can connect to Slack and surface certain things, such as blockers, tasks, issues, etc., and also post to Slack to specific channels.

The project management aspect, or the PoV plan, is super helpful and prospects like and use it.

The team at Opine is super genuine, listens to feedback, and generally implements features or fixes in days, not weeks, not months, but days!

The user interface is really easy to use and super catchy! They have a nice workbench where you can see what you're focusing on right now and build custom filters.

There is a use case library that helps you create PoV plans, and you can add them to predefined templates to speed up the process, but you can add new things ad-hoc.

Implementation was a breeze. We even implemented on Hubspot and then migrated to SFDC. It wasn't perfect, but the team made the transition seamless.

Austin is just the best. Review collected by and hosted on G2.com.

What do you dislike about Opine AI Presales Platform?

The Jira integration is excellent, but a bit rigid. The team is working on making it more dynamic, per our feedback

The PoV readout could be better, and I'd love to have a way to present from within. The team worked on this feature but shelved it due to a lack of interest, and we're hoping they'll revive it.

It can be a bit click-opsy, and I would love to see some QoL improvements, such as entering to save, etc. Review collected by and hosted on G2.com.

Chris K.
CK
Chris K.
FieldCISO, VP of CSM
Small-Business (50 or fewer emp.)
"Gamechanger"
5/5
What do you like best about Opine AI Presales Platform?

It's built from the ground up by SE's for SE's on top of GenAI technologies and just works. It connects to all our tools seamlessly and they were willing to support additional needed integrations. Review collected by and hosted on G2.com.

What do you dislike about Opine AI Presales Platform?

You just have to be careful on how your CRM is setup so that the mappings are done correctly, once done it's great! Review collected by and hosted on G2.com.

Zach R.
ZR
Zach R.
Enterprise Account Manager
Mid-Market (51-1000 emp.)
"Amazing Platform to add to your sales process"
5/5
What do you like best about Opine AI Presales Platform?

The UI and AI are amazing. We can now create complex POCs in seconds, compared to using spreadsheets. I also love how Opine helps us keep track of customer requests and bugs, allowing us to easily inform leadership about what's blocking our deals. Review collected by and hosted on G2.com.

What do you dislike about Opine AI Presales Platform?

Nothing at this time. It's a different way to run POCs, but once you learn how to use Opine, it makes POCs and MAPs much easier. Review collected by and hosted on G2.com.

Charles K.
CK
Charles K.
Solutions Engineer
Mid-Market (51-1000 emp.)
"Customer Focused"
4.5/5
What do you like best about Opine AI Presales Platform?

The responsiveness of the team to needs is amazing. Communication is outstanding. Navigation in the platform is smooth and fast. Review collected by and hosted on G2.com.

What do you dislike about Opine AI Presales Platform?

I have not run into any long-standing issues. Every issue I have had was resolved quickly. Review collected by and hosted on G2.com.

Hakeem O.
HO
Hakeem O.
Business Systems Admin
Mid-Market (51-1000 emp.)
"It has been very good for the product team here at BYID"
4.5/5
What do you like best about Opine AI Presales Platform?

It has a very nice interface, and the adoption from the product and SE team has been wonderful! Review collected by and hosted on G2.com.

What do you dislike about Opine AI Presales Platform?

Only issue that we have so far is with the mapping to Salesforce, where we are not able to work with the validation rules nor have multiple field updates Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Simplifies coordinating deal activities and increases customer engagement throughout."
4.5/5
What do you like best about Opine AI Presales Platform?

Ability to increase customer engagement and deal velocity. Review collected by and hosted on G2.com.

What do you dislike about Opine AI Presales Platform?

1) Would love to see functionality added to extend current deal into the next deal (renewal, add-on, etc.) with the customer. Rarely is a customer 1 and done.

2) Condense the tiles so there isn't so much whitespace

3) Add the ability to filter deals by region, industry, age, etc. Review collected by and hosted on G2.com.

Hunter K.
HK
Hunter K.
GTM Engineer
Small-Business (50 or fewer emp.)
"Opine review"
4/5
What do you like best about Opine AI Presales Platform?

Opine has a great interface to share project management status with clients. It also integrations to help automatically update CRMs Review collected by and hosted on G2.com.

What do you dislike about Opine AI Presales Platform?

Opine can be a bit confusing jumping between the internal and external project management views. Review collected by and hosted on G2.com.