UB

Verified User in Banking

Enterprise (> 1000 emp.)

2/1/2021

"Opinator: A committed team focused on experience management"

4.5/5

What do you like best about OPINATOR?

The team, the innovation, the time of response, helpful attitude most of the times, the flexibility, feedback gathering solutions Review collected by and hosted on G2.com.

What do you dislike about OPINATOR?

Perhaps dashboards look and feel. Need to improve app version Review collected by and hosted on G2.com.

AB

Verified User in Banking

Small-Business (50 or fewer emp.)

2/1/2021

"The professionalism of the RED colleagues and the client management"

4.5/5

What do you like best about OPINATOR?

The ability to conduct multiple surveys on different devices with a daily transmission. Review collected by and hosted on G2.com.

What do you dislike about OPINATOR?

The need for export configuration Review collected by and hosted on G2.com.

Recommendations to others considering OPINATOR:

Personalized customer management, the possibility of export in different files/documents. Review collected by and hosted on G2.com.

What problems is OPINATOR solving and how is that benefiting you?

Monitoring of different customer touchpoints across various channels. We increase response rates and manage the customer experience. Review collected by and hosted on G2.com.

UB

Verified User in Banking

Enterprise (> 1000 emp.)

1/28/2021

"ALL IS POSSIBLE"

4.5/5

What do you like best about OPINATOR?

EASE, FLEXIBILITY, SPEED AND AVAILABILITY Review collected by and hosted on G2.com.

What do you dislike about OPINATOR?

Nothing, everything is correct: tool, service, human team Review collected by and hosted on G2.com.