SS
Sam S.
Owner
Small-Business (50 or fewer emp.)
"Always available at the regent time. Jessica W. YOU ROCK!"
5/5
What do you like best about Operix?

The platform's usability gives the techs a mirrored view of what the dispatchers see as customers' equipment and call history of repairs. Not to mention, using the tables takes the hang writing equation out. Just having the ability to have full access to SM information and notes helps even more with customer service. Review collected by and hosted on G2.com.

What do you dislike about Operix?

Nothing to write about. Ok, I guess i have to type to get the blue line to turn green to proceed. The only thing I can think about right now is making forms in the platform. Review collected by and hosted on G2.com.

AR
Ana R.
Small-Business (50 or fewer emp.)
"SFO is easy to use"
5/5
What do you like best about Operix?

The ease of use for our field team to track time worked on different projects Review collected by and hosted on G2.com.

What do you dislike about Operix?

Do not have any negatives to report. Ease of use is great and support/service is great as well. Review collected by and hosted on G2.com.

Anthony B.
AB
Anthony B.
Vice President
Small-Business (50 or fewer emp.)
"Tiffany and Shauntel are excellent!"
5/5
What do you like best about Operix?

Having everything in 1 location is terrific! Review collected by and hosted on G2.com.

What do you dislike about Operix?

Can't think of anything at the moment. We are all still getting familiar with it Review collected by and hosted on G2.com.

TF
Tito F.
President
Mid-Market (51-1000 emp.)
"Critical tool for our landscape business"
5/5
What do you like best about Operix?

Proper time keeping and the work order system are used on a daily basis within our business. Without them it would be very difficult to stay complaint and profitable. Proper record keeping is absolutely necessary and Operix makes that convenient and effortless. Review collected by and hosted on G2.com.

What do you dislike about Operix?

There are times when data changes are made in the SSO system and they do not sync with our Sage 100. Review collected by and hosted on G2.com.

KC
Kim C.
Operations Support Manager
Mid-Market (51-1000 emp.)
"Operations Support Manager"
5/5
What do you like best about Operix?

Flexibility, ease of use. The support team is attentive and very helpful when needed. Review collected by and hosted on G2.com.

What do you dislike about Operix?

N/A I have not come across any areas that I dislike. Review collected by and hosted on G2.com.

CJ
Christie J.
CO President
Mid-Market (51-1000 emp.)
"CO President"
4.5/5
What do you like best about Operix?

The team is very knowledgeable about the product and its interaction with other modules. Review collected by and hosted on G2.com.

What do you dislike about Operix?

The consultants are busy, so you must have your questions in order. Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Verified User in Consumer Services
Mid-Market (51-1000 emp.)
"David is Extremely Knowledgeable"
5/5
What do you like best about Operix?

David Sexton is very knowledgeable and always finds a way to help us out. I am so glad we have him to reach out to help with our needs. He is an asset for sure! Review collected by and hosted on G2.com.

What do you dislike about Operix?

Would like to get more training on my end to do some of the things needed without having to reach out for help and wait on others. Review collected by and hosted on G2.com.

ME
Marybeth E.
Director of Administration
Mid-Market (51-1000 emp.)
"The support from Operix/SSO has been tremendous"
5/5
What do you like best about Operix?

If I have an issue (which is very rare), Operix/SSO responds right away. Also, emails are received right away whenever there is an outage. Review collected by and hosted on G2.com.

What do you dislike about Operix?

No downsides - everything works as expected. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Excellent expertise and prompt response to resolve issues we were having."
5/5
What do you like best about Operix?

Expertise and prompt responses.......... Review collected by and hosted on G2.com.

What do you dislike about Operix?

None...................................................... Review collected by and hosted on G2.com.