The Operatus team is composed of senior, experienced experts and if they don’t know the answer they find out. I inherited a broken and poorly-documented tech stack. While working with multiple folks to fix it, I’ve had some throw in the towel when faced with the tangled mess. Operatus has been on the opposite end of the spectrum. They have rolled up their sleeves with me, dug into every problem, and figured it out even when it was opaque to others. Review collected by and hosted on G2.com.

No complaints. They have gone above and beyond for me. I'm hard-pressed to even think of constructive feedback. Review collected by and hosted on G2.com.

The natural connection with my assigned team – doesn’t feel like a "3rd party" - as well as access to their extended team resources. Although we are assigned a specific team, when we have projects that require additional expertise, they connect with their broader to team to garner the support we need, such as a developer, advice on a new tool or support for a technical interview. Review collected by and hosted on G2.com.

There isn't anything that comes to mind regarding the work we do together.

Management would likely say the cost, but the value is worth it. Thankfully, I've been able to convince my team of this as well. Review collected by and hosted on G2.com.

I’ve used the Operatus team several times over the past few years and it’s been a very positive experience. They take the time to listen to your needs and work through a collaborative solution where the end result works out to be what was expected.

Great communication, clear objectives, and an easy working relationship. Review collected by and hosted on G2.com.

Nothing negative experienced to date in our previous work efforts. Review collected by and hosted on G2.com.

What truly sets Operatus apart is their unique focus on revenue operations. Other consultancies are typically focused traditional Salesforce functions and features. Their strategic approach to aligning Salesforce processes with our overall revenue goals has significantly impacted our business in a positive way. They were able to identify key areas where user experience improvements could be made, enhancing our overall revenue generation, and streamlining our processes.

Their team's dedication to understanding our specific business needs and challenges was impressive. They took the time to comprehensively analyze our existing processes, and their tailored solutions were instrumental in optimizing our revenue operations. Most importantly, their proactive communication and transparency throughout the project ensured that we were always well-informed and involved in the decision-making process. Review collected by and hosted on G2.com.

Nothing from my experience working with Operatus. Review collected by and hosted on G2.com.

The entire team is smart, helpful, and honest. They are timely in responding to requests and go above and beyond to make sure their clients receive exceptional work and service. Review collected by and hosted on G2.com.

Since I'm required to write something, the only downside was that sometimes timezones limited the times we were able to meet, but they always made sure that I was the least inconveninced. Review collected by and hosted on G2.com.

Their professionalism, product knowledge, and willingness to tackle complex problems while making it look easy. Review collected by and hosted on G2.com.

Very little comes to mind, overall they are very professional and accomplish the requests we make in a timely manner Review collected by and hosted on G2.com.

They have so much knowledge and treated our business as their own. There was a ton of ownership for the projects we involved them in. Review collected by and hosted on G2.com.

Having part-time support was sometimes difficult with our internal queues that needed more consistent follow up. Review collected by and hosted on G2.com.

Operatus' team is well versed in what is available in the market and has been able to assist us through several tool selection processes. Review collected by and hosted on G2.com.

I wish I could have them working in office alongside us weekly - but the team is always responsive. Review collected by and hosted on G2.com.

I have found that some consultants are highly technical and require specific instructions to implement. What I like best about working with AW is that they understand and ask for context. We explain the broader goals of the strategic initiative, then work our way from reporting/KPI's needed to process and then how to implement in the tool.

This is especially valuable for teams new to Salesforce, who don't know what they need and, therefore, cannot ask for it. Review collected by and hosted on G2.com.

Nothing major that I can think of! I appreciate the excellent communication via slack, weekly email summaries and weekly syncs between our teams. If I had to nitpick, I would say that sometimes calendar availability is a couple of days out. But we are usually good at jumping on Slack calls for ad hoc communication outside the regular touchpoints! Review collected by and hosted on G2.com.

The Team. Every team member I've engaged with has been highly professional. They are experts in their field. One massive advantage to working with Admin Within is that you get a unique perspective on SalesOps/RevOps "best practices" as the Admin Within team has purview into how other organizations are implementing these best practices and how they have solved similar problems. Review collected by and hosted on G2.com.

At this time, I don't really have anything in particular that I dislike about our previous or ongoing partnership with Admin Within. I'm happy to share anything that comes to mind in the future. Review collected by and hosted on G2.com.