--- title: OpenWrench Reviews meta_title: 'OpenWrench Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 33 reviews by the users' company size, role or industry to find out how OpenWrench works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 33 scale: '5' date_modified: '2026-08-07' parent_category: name: Asset Management url: https://www.g2.com/categories/asset-management --- # OpenWrench Reviews **Vendor:** OpenWrench **Category:** [Facility Management Software](https://www.g2.com/categories/facility-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 33 ## About OpenWrench OpenWrench is a top-of-the-line facilities communication and management platform designed to centralize, streamline, and elevate how multi-location businesses handle repairs, maintenance, vendors, and internal teams. At its core, OpenWrench is built around communication. It connects store teams, internal technicians, third-party vendors, facilities managers, and accounting departments in one unified system so everyone can see what is happening, respond quickly, and stay aligned. Rather than relying on emails, phone calls, spreadsheets, and disconnected systems, OpenWrench creates a single source of truth for all facilities activity. The platform enables real-time communication directly within work orders, including messaging, tagging teammates, and sharing photos and video from any device. This reduces miscommunication, speeds up approvals, and ensures that issues are clearly documented. From the moment a problem is reported to the time an invoice is paid, every step is visible and trackable. Beyond communication, OpenWrench delivers comprehensive issue tracking across all locations. Staff can report facilities or IT problems from their phone or computer, and work orders are automatically routed to internal technicians or preferred vendors. The full lifecycle of each job is tracked, providing complete visibility into status, response times, and performance. Planned maintenance functionality allows organizations to automatically generate and dispatch recurring work orders for preventive services such as HVAC inspections, refrigeration checks, or plumbing maintenance. This helps reduce emergency breakdowns and extend equipment lifespan. The asset management module creates a structured database of equipment, including model and serial numbers, warranty status, and service history. Site inspections allow customizable walkthrough checklists to be assigned internally or to vendors. Vendor management tools track service provider performance, while proposal routing and invoice submission features streamline larger projects and payment workflows. Robust analytics transform work order and invoice data into actionable insights, helping leadership reduce costs and improve operational efficiency. OpenWrench is an all-in-one solution for every facilities need. It is a powerful communication engine combined with enterprise-level maintenance management tools, designed to keep locations running smoothly, teams connected, and costs under control. ## OpenWrench Pros & Cons **What users like:** - Users praise OpenWrench for its **ease of use** , finding it intuitive and helpful for seamless maintenance management. (8 reviews) - Users value the **excellent customer support** of OpenWrench, noting prompt assistance and responsiveness from the team. (7 reviews) - Users appreciate the **efficient communication** capabilities of OpenWrench, enhancing collaboration with maintenance and repair teams. (4 reviews) - Users value the **efficient communication** features of OpenWrench, enhancing collaboration with maintenance and repair teams. (4 reviews) - Users appreciate the **customizability** of OpenWrench, allowing for tailored solutions to meet specific organizational needs. (3 reviews) - Users value the **customization options** in OpenWrench, enabling tailored solutions for effective multi-site management. (3 reviews) - Easy Setup (3 reviews) - Team Collaboration (3 reviews) - Tracking (3 reviews) - Work Orders (3 reviews) **What users dislike:** - Users struggle with **integration issues** in OpenWrench, often facing limitations on reporting and compatibility with other software. (2 reviews) - Users struggle with **poor integration** as OpenWrench lacks essential features and compatibility with other systems. (2 reviews) - Users face challenges with **access control** , such as inability to edit user emails or provide read-only access. (1 reviews) - Users face **app instability** due to occasional outages, creating temporary problems in their overall experience. (1 reviews) - Users experience **occasional outages** with OpenWrench, causing disruptions despite prompt resolutions. (1 reviews) - Users face challenges with **limited reporting capabilities** in OpenWrench, hindering customization and integration options. (1 reviews) - Users find that OpenWrench's **difficult learning curve** necessitates significant time investment to become proficient. (1 reviews) - Users experience **email editing issues** that hinder their ability to correct mistakes or provide client access effectively. (1 reviews) - Expensive (1 reviews) - Inadequate Reporting (1 reviews) - [View OpenWrench pricing details and edition comparison](https://www.g2.com/products/openwrench/reviews?page=2&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+11%3A42%3A01+-0500&secure%5Bsession_id%5D=b84f8f71-b6dd-406b-b3f4-f3210b179c2b&secure%5Btoken%5D=cd97f5eb269dadc1758f066bfaa5d02f83ac6456b4bef86e8a7080ac7a91d818&format=llm_user) ## OpenWrench Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) ## OpenWrench Features **Asset Definition** - Asset Register - Relationships - Costs - Types **Planning** - Checklists - Approvals - Scheduling - Procedures - Maintenance Scheduling **Asset Tracking** - Location - Status - History - Multi-Location - KPI Monitoring **Execution** - Sampling - Corrective and Preventive Actions (CAPA) - Data Capture - Reports - Ad-hoc Tasks - Real-Time Data **Inventory** - Locations - Spare Parts - Valuation **Analytics** - Monitoring - KPIs - Nonconformace **Agentic AI - Facility Management** - Autonomous Task Execution **Additional Functionality** - Barcode/Ticket Scanning - Generative AI - Inspection Management - Activity Dashboard - Customizable Templates - Mobile Access - Work Order Management - Third-Party Integrations - Real-Time Reporting - Customizable Forms - API - Dispatch Management - Workflow Management - Activity Tracking - Customer Database - Report Templates - AI Copilot - Equipment Tracking - Compliance Management - Subcontractor Management - Appointment Management - Audit Trail - Failed Inspection Tracking - Document Management - Audit Management - Offline Access - Real-Time Updates - Task Management - Data Import/Export - Alerts/Notifications - Reporting/Analytics - Inventory Control - Drag & Drop - Risk Assessment - Electronic Signature - Incident Management - Code Enforcement - Forms Management **Depreciation** - Methods - Asset Value - Taxes - Decomissioning **Maintenance** - Inspections - Planning - Predictive - Corrective - Unplanned - Optimization **Field Service ** - Planning - Tracking - Client Communications - Asset Tracking - Inventory Tracking - Location Tracking - Status Tracking - Cost Tracking - Asset Planning - IT Asset Tracking - Activity Tracking - Warranty Tracking - Equipment Tracking **Monitoring** - Use - Reliability - Risk **Contract & Warranty** - Contracts - Warranties - SLAs **Analytics** - Activity Dashboard - Performance - Budgeting/Forecasting **CMMS Platform Features** - Work Order Management - Preventative Maintenance (PM) - Predictive Maintenance (PdM) - Materials Management - Equipment Breakdown Reports - Approval Management - Task Templates - Compliance Auditing - Vendor Management - Reporting & Dashboards - Task Management - Equipment Maintenance - Predictive Maintenance - Document Management - Inspection Management - Compliance Management - Technician Management - Asset Lifecycle Management - Calibration Management - Calendar Management - Inventory Management - Key & Lock Management - Safety Management - Job Management - Audit Management - Customizable Reports - For Mechanical Equipment - Fixed Asset Management - Dispatch Management - Purchase Order Management - Contact Management - Workflow Management - Purchase Order Management - Historical Reporting **Facility Management Platform Features** - Maintenance Planning - Facility Inventory Management - Space Planning - Move Management - Vendor Management - Service Request Portal - Green Building Operations - Reporting & Dashboards - Facility Document Storage - Mobile Field Access - Facility Asset Management - Task Management - Equipment Maintenance - Preventive Maintenance - Audit Management - Service Request Management - Asset Lifecycle Management - Parts Management - Visitor Management - Inspection Management - Workflow Management - Communication Management - Work Order Management - Equipment Management - Compliance Management - Space Management - Incident Management - Contract/License Management - Maintenance Management - Materials Management - Invoice Management - Fixed Asset Management - Document Management - Activity Dashboard - Historical Reporting - Calendar Management **Integration** - ERP - CAD & PLM - Accounting - Asset Accounting **Additional Functionality** - Monitoring - Barcode/Ticket Scanning - Audit Trail - Scheduling - Billing & Invoicing - Facility Scheduling - Inventory Tracking - Automated Scheduling - AI Copilot - Reporting & Statistics - Mobile Access - Alerts/Notifications - Cost Tracking - Generative AI - Maintenance Scheduling - Real-Time Data - Task Scheduling - API - Barcoding/RFID - Service History - Equipment Tracking - Third-Party Integrations - Asset Tracking - Document Storage - Multi-Location - GPS - Reminders - Customer Database - Customizable Forms - Customizable Fields - Warranty Tracking - Reporting/Analytics - Activity Tracking - Access Controls/Permissions - Data Import/Export - Inventory Control - Real-Time Notifications - Budgeting/Forecasting - AI Summarization - Chatbot - Resource Allocation - Downtime Tracking - Workflow Automation **Additional Functionality** - Customizable Forms - Checklists - Real-Time Data - Activity Tracking - Real-Time Notifications - Facility Scheduling - Status Tracking - API - Generative AI - Inventory Control - AI Copilot - Maintenance Scheduling - For Schools - Alerts/Notifications - Multi-Location - Access Controls/Permissions - Customizable Reports - Commercial Properties - Residential Properties - Data Import/Export - Audit Trail - Third-Party Integrations - Corrective and Preventive Actions (CAPA) - Reporting/Analytics - Billing & Invoicing **Agentic AI - Enterprise Asset Management (EAM)** - Cross-system Integration - Third-Party Integrations **Additional Functionality** - Workflow Management - Task Scheduling - AI/Machine Learning - Preventive Maintenance - Reporting & Statistics - Predictive Maintenance - Facility Management - Historical Reporting - Equipment Management - IT Asset Management - Mobile Access - Asset Lifecycle Management - Inspection Management - Work Order Management - Barcode/Ticket Scanning - Software License Management - Maintenance Scheduling - Purchase Order Management - Document Management - Asset Categorization - Maintenance Management - Compliance Management - Generative AI - Audit Management - IoT Device Management - Energy Management - AI Copilot - Fixed Asset Management - Parts Management - Utilization Reporting - Inventory Management - Real-Time Data - Data Import/Export - Alerts/Notifications - Depreciation Management - Contract/License Management - Task Management - Audit Trail - Customizable Reports - Disposal Management - Customizable Fields - Barcoding/RFID - Equipment Maintenance ## Top OpenWrench Alternatives - [Limble](https://www.g2.com/products/limble/reviews) - 4.8/5.0 (684 reviews) - [MaintainX](https://www.g2.com/products/maintainx/reviews) - 4.8/5.0 (1,538 reviews) - [UpKeep](https://www.g2.com/products/upkeep/reviews) - 4.5/5.0 (1,096 reviews)