--- title: OpenWeb Reviews meta\_title: 'OpenWeb Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 19 reviews by the users' company size, role or industry to find out how OpenWeb works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 19 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # OpenWeb Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by OpenWeb but has limited features. Are you part of the OpenWeb team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! OpenWeb powers communities across the open internet, turning real participation into direct audience relationships, actionable insights, and revenue. OpenWeb’s mission is to to build the community infrastructure that powers trusted engagement across the open internet for real people, publishers, and brands alike. OpenWeb works with more than 5,000 partners, hosting more than 150 million active users each month. Founded in 2015, OpenWeb has over 350 employees in New York City, Tel Aviv, Kiev, San Diego, Canada, London and Paris and is backed by world-class investors including Insight Partners, Georgian, Entrée Capital, The New York Times Company, Samsung Next, Dentsu, and ScaleUp. To learn more about OpenWeb’s platform visit OpenWeb.com or follow @OpenWebHQ on LinkedIn. * * * Seller [OpenWeb](https://www.g2.com/sellers/openweb) Discussions [OpenWeb Community](https://www.g2.com/products/openweb/discuss) Show More ## Top-Rated Alternatives [ ![Viafoura](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Viafoura") Viafoura 4.6/5(142) ](https://www.g2.com/products/viafoura/reviews) [ ![Mighty Networks](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mighty Networks") Mighty Networks 4.5/5(768) ](https://www.g2.com/products/mighty-networks/reviews) [ ![Higher Logic Thrive](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Higher Logic Thrive") Higher Logic Thrive 4.4/5(435) ](https://www.g2.com/products/higher-logic-thrive/reviews) [ View All Alternatives ](https://www.g2.com/products/openweb/competitors/alternatives) ## User Insights Average based on 19 real user reviews. [Log in to unlock pricing and user insights](/login) ![Kate A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kate A.") KA Kate A. Marketing and Public Relations Small-Business (50 or fewer emp.) 2/24/2022 "More Than A Chat Provider, Truly Collaborative Partnership and Biggest Advocate" 3.5/5 What do you like best about OpenWeb? Open web is responsive and can easily be reached at a moment's notice to answer our questions and help troubleshoot when need be. Review collected by and hosted on G2.com. What do you dislike about OpenWeb? We've had lots of issues with bugs that impact the chatter experience and create a headache for our staff to monitor and try to have Openweb resolve. There's some bugs that take an absorbant amount of time to fix, there's one specific issue that's been outstanding over 6 months and still is not resolved. Review collected by and hosted on G2.com. Recommendations to others considering OpenWeb: The ease of use, responsive support, continually updating software, and intuitive features make this the ideal time-saving chat platform for our entire team. Review collected by and hosted on G2.com. What problems is OpenWeb solving and how is that benefiting you? Our live cams have a true community through the chat; the benefit for us is active engagement with our viewers. Review collected by and hosted on G2.com. Show More 2/24/2023 Current UserValidated ReviewerIncentivizedSource: Seller invite SK Steven K. Ad Ops/ Campaign Manager Small-Business (50 or fewer emp.) 5/25/2022 "Openweb Pros & Cons" 3.5/5 What do you like best about OpenWeb? Comments management & monetization functions are easy to understand. Review collected by and hosted on G2.com. What do you dislike about OpenWeb? Limitation of controlling widget loading speed, and ad quality. Ad revenue is very small. Also, I can't manage the ad inventory as well as can't launch house ads & direct-sold ad from my end which also require to agree beforehand. Review collected by and hosted on G2.com. Recommendations to others considering OpenWeb: If you have existing comments data, you must have strong IT support from your end. It requires a long process of transferring all the data and syncing between Openweb & Your website's existing login system. You won't expect huge revenue from their monetization. Review collected by and hosted on G2.com. What problems is OpenWeb solving and how is that benefiting you? We are able to activate the comments feature through them by displaying article lists that are popular in comment activity. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Online Media](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Online Media") UO Verified User in Online Media Mid-Market (51-1000 emp.) 11/4/2021 "Always thinking of new ideas" 3.5/5 What do you like best about OpenWeb? I've very much enjoyed working with the OpenWeb team. Whenever there have been bugs, they've been quick to respond. What's more, though, is that they are always there to listen to our ideas for new features or to tweak old ones. Just last week, we got in touch with them about two changes to a particular feature in the commenting module; one of them was implemented immediately, and the other, more complex, one, was taken forward to their development team. There has always been room to personalise the platform to suit the needs of our business as well. Review collected by and hosted on G2.com. What do you dislike about OpenWeb? As with any technical product, there will always be bugs and room for improvement. However, I don't see this as a major issue given how responsive the team our when we raise issues or suggest new ideas (see above). Review collected by and hosted on G2.com. What problems is OpenWeb solving and how is that benefiting you? We use the OpenWeb commenting platform for our articles online. The algorithm has allowed us to filter through toxic and otherwise problematic comments effectively; this means that comments that might otherwise not come to our attention are flagged. Another major benefit is that commenters are alerted to problematic elements in their posts while they are typing. Before this function was implemented, commenters would often post content and then be puzzled as it wasn't published. Now they can take action before posting; this has made taking part in the community as well as content moderation much more transparent. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Kasey M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kasey M.") KM Kasey M. Director Small-Business (50 or fewer emp.) 11/4/2021 "Good partners for our website over the years" 3.5/5 What do you like best about OpenWeb? Love the ease of the platform and they've been a great ad partner with great payment terms. Review collected by and hosted on G2.com. What do you dislike about OpenWeb? In recent years I've found their product to not progress enough, especially when compared to some of their competitors. Also had issues with communication. Review collected by and hosted on G2.com. What problems is OpenWeb solving and how is that benefiting you? Monetization and commenting. The commenting is almost on auto pilot thanks to their comprehensive suite of tools. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 11/4/2021 "Good for comment moderation" 4/5 What do you like best about OpenWeb? Comment moderation is helpful and eliminates one of our people needing to constantly moderate Review collected by and hosted on G2.com. What do you dislike about OpenWeb? Monetization can be a struggle at times - they fluctuate in rates Review collected by and hosted on G2.com. What problems is OpenWeb solving and how is that benefiting you? comments and monetization Review collected by and hosted on G2.com. Show More 5/4/2022 Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") IC Verified User in Computer & Network Security Mid-Market (51-1000 emp.) 11/4/2021 "Experience is fair, can definitely improve" 4/5 What do you like best about OpenWeb? Ease of use and moderation and simple interface Review collected by and hosted on G2.com. What do you dislike about OpenWeb? Engaging features such as user reputation and badging Review collected by and hosted on G2.com. What problems is OpenWeb solving and how is that benefiting you? Conversations in Articles pages Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ## Questions about OpenWeb? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about OpenWeb ](https://www.g2.com/products/openweb/discussions/new) GU Guest User What is OpenWeb used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-openweb-used-for) [ View all Discussions ](https://www.g2.com/products/openweb/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/openweb/pricing) OpenWeb Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_fa467212bcf5d2cd92a0a12e15019d5e/viafoura.png "Product Avatar Image") Viafoura 4.6/5(142) [ Compare Now ](https://www.g2.com/compare/openweb-vs-viafoura) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0096340dafdb0e977e2327027fab3003/disqus.png "Product Avatar Image") Disqus 4/5(23) [ Compare Now ](https://www.g2.com/compare/disqus-vs-openweb) ##### ##### OpenWeb Features Moderation Moderation Tools Comment Screening Commenting Methods Text Commenting [ View More Features ](https://www.g2.com/products/openweb/features) ##### Categories on G2 [Cross-Channel Advertising](https://www.g2.com/categories/cross-channel-advertising)[Online Community Management](https://www.g2.com/categories/online-community-management)[Supply Side Platform (SSP)](https://www.g2.com/categories/supply-side-platform-ssp) [Cross-Channel Advertising](https://www.g2.com/categories/cross-channel-advertising)[Online Community Management](https://www.g2.com/categories/online-community-management)[Supply Side Platform (SSP)](https://www.g2.com/categories/supply-side-platform-ssp)[Content Moderation Tools](https://www.g2.com/categories/content-moderation-tools)[Commenting Systems](https://www.g2.com/categories/commenting-systems) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which spend management solution do mid-sized firms prefer](https://www.g2.com/discussions/which-spend-management-solution-do-mid-sized-firms-prefer)[Which solution supports large-scale webinars and virtual events?](https://www.g2.com/discussions/which-solution-supports-large-scale-webinars-and-virtual-events)[Top-rated continuous delivery platforms for large teams](https://www.g2.com/discussions/top-rated-continuous-delivery-platforms-for-large-teams) [Which digital advertising intelligence platforms include dedicated enterprise support for implementation so a brand does not lose weeks trying to get the tracking set up correctly?](https://www.g2.com/discussions/which-digital-advertising-intelligence-platforms-include-dedicated-enterprise-support-for-implementation-so-a-brand-does-not-lose-weeks-trying-to-get-the-tracking-set-up-correctly%20)[Which NLP platforms stay reliable under high demand so developers can build production applications without worrying about downtime or degraded performance at scale?](https://www.g2.com/discussions/which-nlp-platforms-stay-reliable-under-high-demand-so-developers-can-build-production-applications-without-worrying-about-downtime-or-degraded-performance-at-scale)[Which e-commerce software has the best customer reviews](https://www.g2.com/discussions/which-e-commerce-software-has-the-best-customer-reviews) [Show MoreShow Less](javascript:void(0);)