From a developer standpoint, I was expecting some level of interaction to get parts of the project off the ground. Thus far, OpenWater has been incredibly easy to produce applications/forms. Review collected by and hosted on G2.com.

Parts of the interface aren't where I'd normally think they were. There's some thought behind the placement, but as a new user, given the amount of use, it would take a daily user to navigate without issues. Review collected by and hosted on G2.com.

Beyond being fully customizable, Openwater is reliable as our centralized tool for all aspects of program management Review collected by and hosted on G2.com.

There are a few small cumbersome features, but the customer service team is always readily available to assist. Review collected by and hosted on G2.com.

The software is easy to set up and manage for the applicant, judges and administrator. Review collected by and hosted on G2.com.

The most frustrating is that emails from the Open Water software either do not reach the intended receivers or are blocked by internet security systems. This creates additional work for the administrator to try to make contact with recommendation letter writers. Review collected by and hosted on G2.com.

OpenWater is an easy system to use, learn, and implement -- we don't have to worry about lost data or site speed Review collected by and hosted on G2.com.

I wish there was more customization for the display of the judging view. I also wish we could add pages for reviewer questions for long programs Review collected by and hosted on G2.com.

OpenWater's customer support is outstanding. They are just a message away and always keep me moving forward in the process. Review collected by and hosted on G2.com.

I am not the most robust "backend" user of the software, so when updating everything section by section - I feel like I always miss something in an area and need to go back in when a user finds an issue. Review collected by and hosted on G2.com.

There are many functions on Openwater; I like how when I've had any inquiries or questions about a feature, I've been supported and assisted with my inquiry. Review collected by and hosted on G2.com.

A lot of information needs to be retained while navigating Openwater, especially as a new user; it would be helpful if there were supporting tutorial videos and step-by-step instructions for various tasks. Review collected by and hosted on G2.com.

I love how many options there are in OpenWater. There is almost always a solution to your issue. However, I'd be a bit lost without my designated support rep. Review collected by and hosted on G2.com.

As a person who has been through 2 awards program launches, it's very frustrating to see that the confirmation emails are not sending or are sending the wrong thing. Another issue we have at Oracle is the SSO login. Review collected by and hosted on G2.com.

The staff is SO helpful via chat. Extremely responsive and timely. Review collected by and hosted on G2.com.

It just looks like it's from 2002. Judges and nominators have to create accounts. Can't embed the form into my org's website without paying extra. Review collected by and hosted on G2.com.

I do like the features and the fact that we can have a whole number of sites/programs. Review collected by and hosted on G2.com.

It's not a very intuitive system. Things are where you would not expect to find them. Review collected by and hosted on G2.com.

Having a place for all of my grant submissions and ease of access, coordination and use. The customer service at Openwater is fantastic and constantly helps me make my project successful, despite myself. Review collected by and hosted on G2.com.

Nothing. I need to take more time to do trainings provided. Review collected by and hosted on G2.com.