Kevin K.
KK
Kevin K.
President
Small-Business (50 or fewer emp.)
"Was originally pretty apathetic but now I'm quite impressed"
4.5/5
What do you like best about OpenVPN CloudConnexa?

We needed an inexpensive way for remote workers to connect to our customers via an ipsec tunnel network established at Google. This does that. The client is lightweight.

I like how there are multiple endpoints that we can connect to. It's taken some experimentation to figure out which endpoint works better than others. Periodically we need to change from Chicago to Boston, Dallas, or Los Angeles when one of the nodes stops working. Would prefer that it manage all that itself, but at least it's not a one-node-and-done solution.

2024-12-12: The stability of the nodes has improved substantially. We haven't had any node inconsistencies for quite a while now. We've actually dropped most of our GCP networking connections in favor of OpenVPN because of cost, ease of implementation, and stability. Review collected by and hosted on G2.com.

What do you dislike about OpenVPN CloudConnexa?

Licensing is by device, so if you have multiple machines for a single person, it costs more. Seems that since the rebranding, the service hasn't been nearly as stable as it was before. Often times our guys will get caught in a reCaptcha loop, unable to login.

2024-12-12: Everything is really stable these days, and the cost of OpenVPN, even with licensing by device, is far less expensive than the other options. Review collected by and hosted on G2.com.

Response from Kyryl Tumanov of OpenVPN CloudConnexa

Hi Kevin,

thank you for your feedback.

I'm sorry to hear about issues with reCaptcha. Can you please contact us at https://support.openvpn.com/, so that we can tune its configuration for your account?

As for licensing, our pricing is per concurrent connection. It means that you only pay for concurrent user devices being connected. We will review possibility to have different model in the future.

Jamie H.
JH
Jamie H.
Customer Service Team Lead
Small-Business (50 or fewer emp.)
"Easy to use set it and forget it"
5/5
What do you like best about OpenVPN CloudConnexa?

Easy to use I have to use it every day for work I can set it to automatically turn on each day. Review collected by and hosted on G2.com.

What do you dislike about OpenVPN CloudConnexa?

No issues that I can think of. Its easy to use and it always running in the background. Review collected by and hosted on G2.com.

Response from Adam Bullock of OpenVPN CloudConnexa

Appreciate the review, and that's what we're aiming for - easy to use and keeps you safe and secure. Thanks for being a customer!

Vanathijafni K.
VK
Vanathijafni K.
System Administrator
Computer & Network Security
Mid-Market (51-1000 emp.)
"Cloud Connexa Features and Deployments"
4.5/5
What do you like best about OpenVPN CloudConnexa?

Easy to integrate to various network devices using IPSec.

Getting lot of new features added.

Quick response from customer support. Review collected by and hosted on G2.com.

What do you dislike about OpenVPN CloudConnexa?

Unable to forcefully push the latest updates to the OpenVPN clients. Review collected by and hosted on G2.com.

Response from Adam Bullock of OpenVPN CloudConnexa

Thanks for the review, appreciate it! You're right, we are adding features all the time! Here's an outline for folks: https://openvpn.net/cloud-vpn/features/

And I hear you on forcefully pushing the latest updates to all clients, I'll bring your feedback to the team.

Thanks for being a customer!

Verified User in Entertainment
AE
Verified User in Entertainment
Small-Business (50 or fewer emp.)
"Review of OpenVPN Support"
5/5
What do you like best about OpenVPN CloudConnexa?

I've been truly impressed by the support team at OpenVPN. I reached out with a few questions via email, and the agents responded promptly with clear, friendly guidance. Their willingness to help made my day and boosted my confidence in using the product. I appreciate the genuine care they show for their users, and I feel supported every step of the way. This level of service makes OpenVPN a standout choice for anyone seeking secure, reliable connectivity. Review collected by and hosted on G2.com.

What do you dislike about OpenVPN CloudConnexa?

While I appreciate the friendly email support, I find the inability to speak with someone over the phone frustrating. I ended up getting bounced from one agent to another through emails, and it felt like my issue never reached a proper resolution. A direct call option would have streamlined the process and saved time. Review collected by and hosted on G2.com.

Response from Adam Bullock of OpenVPN CloudConnexa

Thank you for the review, and the feedback. I hear you on email and working with the support team, and sorry you got bounced around. That isn't normal! And I agree with you, a phone call or Zoom chat can make all the difference. I'll bring your feedback to the team.

Appreciate you being a customer!

Verified User in Telecommunications
UT
Verified User in Telecommunications
Mid-Market (51-1000 emp.)
"Great Experience with OpenVPN Support – Quick and Clear Answers"
5/5
What do you like best about OpenVPN CloudConnexa?

Setting it up was quick, and I didn’t need to do anything too technical. It helps me and my team everyday connect securely from anywhere. I also really like how everything is managed in one place. The support team is great too—they reply fast and are very helpful Review collected by and hosted on G2.com.

What do you dislike about OpenVPN CloudConnexa?

I would have appreciated it if the app connected automatically when the computer starts, instead of needing to click a button each time. But honestly, that’s just a small thing—I’m only mentioning it because the review asked for something I dislike Review collected by and hosted on G2.com.

Response from Adam Bullock of OpenVPN CloudConnexa

Appreciate the review, and that's what CloudConnexa is great with - quick set up and less technical than our other product. Thank you for being a customer! https://openvpn.net/cloud-vpn/

Ariel P.
AP
Ariel P.
Automation and Control Technical Support
Mid-Market (51-1000 emp.)
"FAST & EFFICIENT"
5/5
What do you like best about OpenVPN CloudConnexa?

Easy to set up. With some brands is easy to link using the .ovpn file. With others is just a matter of using the .ovpn to create the certificates. I have been working over 3 year as a techinal support in my company and some often I have to ask for help. OpenVpn has provided one of the most fast&eficient support I have recieved. Review collected by and hosted on G2.com.

What do you dislike about OpenVPN CloudConnexa?

So far so good, been using OpenVPN CloudConnexa for a month already. Review collected by and hosted on G2.com.

Response from Adam Bullock of OpenVPN CloudConnexa

Thank you for the review, and love reading about the things you enjoy working with our company!

Appreciate you being a customer, thank you!

Sebastian F.
SF
Sebastian F.
Talent & People Ops Analyst
Mid-Market (51-1000 emp.)
"OpenVPN has been a great investment for our company"
5/5
What do you like best about OpenVPN CloudConnexa?

OpenVPN CloudConnexa is an excellent solution for our global team. It allows us to connect securely from anywhere, the platform is intuitive and easy to use, and their support team is truly outstanding. Review collected by and hosted on G2.com.

What do you dislike about OpenVPN CloudConnexa?

Some of the terminology on their support pages can be quite technical, which might make it challenging for non-technical users to navigate. Review collected by and hosted on G2.com.

Response from Adam Bullock of OpenVPN CloudConnexa

Thanks for the fantastic review here, Sebastian! I'm biased, but appreciate you noting how easy it is to use, and for giving the support team some kudos. They're great!

I'll bring your feedback on the documentation pages to the team, thanks for pointing that out.

For anyone curious, visit the Get Started with CloudConnexa documentation page here: https://openvpn.net/cloud-docs/owner/get-started/start-using-cloudconnexa.html

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"My 3 year journey with OpenVPN CloudConnexa"
4.5/5
What do you like best about OpenVPN CloudConnexa?

Over the past three years of our CloudConnexa journey, we've surpassed 1,000 active connections, a testament to the platform’s seamless integration capabilities and, most importantly, the reliability of those connections. Review collected by and hosted on G2.com.

What do you dislike about OpenVPN CloudConnexa?

One drawback I’ve experiencing is that creating multiple new network connections through the UI can be time-consuming, as each network must be created sequentially rather than in bulk. Review collected by and hosted on G2.com.

Response from Adam Bullock of OpenVPN CloudConnexa

Love to hear it, and appreciate your business for 3 years!

I'll bring your feedback on the option of a bulk option to create multiple new network connections through the UI. Makes great sense.

Sam C.
SC
Sam C.
Director
Small-Business (50 or fewer emp.)
"Works flawlessly with reasonable pricing"
5/5
What do you like best about OpenVPN CloudConnexa?

I use CloudConnexa to support my clients. The process of installing openvpn is simple and secure. Once loaded I can connect to their system whenever they need help. It's pricing is fair especially considering the time it saves and the ease of connecting. Their portal is clear and easy to understand. Customer support is also quick and helpful. Review collected by and hosted on G2.com.

What do you dislike about OpenVPN CloudConnexa?

Speeds could be a little faster. I dont seem to get more than a couple of MB/s but thats generally enough. Review collected by and hosted on G2.com.

Response from Adam Bullock of OpenVPN CloudConnexa

Thanks, Sam, for leaving the review, and for outlining your use case. I'm glad CloudConnexa is working for you and your clients!

On the speeds front, I'd like to mention our new Data Channel Offload feature is improving speeds dramatically with huge performance gains - I'd encourage anyone dismayed about any speed issues to flip it on. More details on how to enable DCO on a Linux connector can be found here: https://openvpn.net/cloud-docs/tutorials/configuration-tutorials/connectors/operating-systems/linux/tutorial--enable-dco-for-a-linux-connector.html

And for a Windows connector, steps to enable it can be found here: https://openvpn.net/cloud-docs/tutorials/configuration-tutorials/connectors/operating-systems/windows/tutorial--enable-dco-for-a-windows-connector.html

Anthony A.
AA
Anthony A.
System Integrator
Small-Business (50 or fewer emp.)
"Very Satisfied"
4/5
What do you like best about OpenVPN CloudConnexa?

THey went beyond the call to solve my issue. Review collected by and hosted on G2.com.

What do you dislike about OpenVPN CloudConnexa?

I don't have a bad experience. My route was a bit out of date and I was unable to use the service. Review collected by and hosted on G2.com.

Response from Adam Bullock of OpenVPN CloudConnexa

Sorry to hear the router was not compatible, but glad support got back to you and went above and beyond.