# Best SaaS Backup Software ## How Many SaaS Backup Software Products Does G2 Track? **Total Products under this Category:** 124 ### Category Stats (Jul 2026) - **Average Rating:** 4.46/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Cloudback (+5.56%) - Among all products in this category, Cloudback recorded the largest rating increase compared to last month _Last updated: July 25, 2026_ ## How Does G2 Rank SaaS Backup Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 15,000+ Authentic Reviews - 124+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for SaaS Backup Software ![G2 Grid® for SaaS Backup Software plotting products by satisfaction and market presence](https://www.g2.com/categories/saas-backup/grids.png?focus%5B%5D=25671&focus%5B%5D=14230&focus%5B%5D=126474&focus%5B%5D=5488&focus%5B%5D=55793&focus%5B%5D=67223&focus%5B%5D=39310&focus%5B%5D=109588) Highlighted products: NinjaOne, Salesforce Backup & Recover, Acronis Cyber Protect Cloud, Druva Data Security Cloud, IDrive Online and SaaS Backup, Object Storage e2, Barracuda Cloud-to-Cloud Backup, Rubrik, and AvePoint Confidence Platform. Underlying data: [Grid® JSON](https://www.g2.com/categories/saas-backup/grids.json?focus%5B%5D=ninjaone&focus%5B%5D=salesforce-backup-recover&focus%5B%5D=acronis-cyber-protect-cloud&focus%5B%5D=druva-data-security-cloud&focus%5B%5D=idrive-online-and-saas-backup-object-storage-e2&focus%5B%5D=barracuda-cloud-to-cloud-backup&focus%5B%5D=rubrik&focus%5B%5D=avepoint-confidence-platform) ### [NinjaOne](https://www.g2.com/products/ninjaone/reviews) NinjaOne is the unified IT operations platform that helps IT teams and managed service providers manage, secure, and support every endpoint from a single cloud-native console. Nearly 40,000 customers across 140+ countries use NinjaOne to replace fragmented point tools with one platform built to scale. The platform brings together the core work of modern IT operations: endpoint management, autonomous patch management, vulnerability management, endpoint and SaaS backup, remote access, and IT service desk. Teams monitor and control Windows, macOS, Linux, mobile, and virtual devices in one place, automate routine work with policy-based automation and human-centered AI, and cut the cost and risk that come from running many disconnected tools. NinjaOne serves internal IT teams and MSPs alike, from lean IT departments to mid-market and large enterprise organizations managing distributed, multi-site environments. Common uses include consolidating IT tooling, automating patching for security and compliance, managing distributed and hybrid workforces, improving endpoint visibility, and strengthening backup and ransomware readiness. NinjaOne has maintained a 98 percent customer satisfaction score for more than five years, backed by free unlimited onboarding and 24/7 support in seven languages. Organizations that move to NinjaOne report replacing four or more separate tools with the single platform. NinjaOne is FedRAMP Moderate Authorized and SOC 2 Type II and Type III compliant, and supports audit-ready compliance evidence across frameworks including CMMC, ISO 27001, and HIPAA. The mission behind the platform is simple: unify IT to simplify work, giving IT teams better tools and employees a great technology experience at work. **Average Rating:** 4.7/5.0 **Total Reviews:** 4,767 #### How Do G2 Users Rate NinjaOne? - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10) - **Encrypted Storage:** 9.3/10 (Category avg: 9.1/10) - **Security Standards:** 9.1/10 (Category avg: 8.9/10) - **Real-time Sync:** 8.5/10 (Category avg: 8.7/10) #### Who Is the Company Behind NinjaOne? - **Seller:** [NinjaOne](https://www.g2.com/sellers/ninjaone) - **Company Website:** https://www.ninjaone.com/ - **Year Founded:** 2013 - **HQ Location:** Austin, Texas - **Twitter:** @NinjaOne (3,607 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/6436301/ (2,376 employees on LinkedIn®) #### Who Uses This Product? - **Who Uses This:** IT Manager, Owner - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 47% Medium, 45% Small #### What Do G2 Reviewers Say About NinjaOne? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of NinjaOne, streamlining asset management and automating essential tasks effortlessly. - Users praise the **powerful automation** capabilities of NinjaOne, enhancing efficiency and simplifying device management. - Users appreciate the **easy navigation and dashboard** of NinjaOne, facilitating quick device management and monitoring. - Users praise NinjaOne for its **automated updates and efficient alerts** , significantly simplifying server management and saving time. - Users value the **excellent customer support** from NinjaOne, noting quick access to knowledgeable staff and practical solutions. ##### Cons - Users feel the **missing features** limit functionality, particularly lacking client and customer portal capabilities. - Users find the **search function lacking** , and the interface can confuse end users with unclear icons. - Users find NinjaOne has **limited features** , especially in mobile app functionality and device management options. - Users find that NinjaOne needs **improvement in search functionality** and a better ticketing dashboard for efficiency tracking. - Users report facing **feature issues** with function settings and a lack of adequate role-based controls in NinjaOne. #### What Are Recent G2 Reviews of NinjaOne? **["Impowered Our MSP to Resolve Issues Quickly and Grow Quickly"](https://www.g2.com/survey_responses/ninjaone-review-10168731)** **Rating:** 4.5/5.0 stars _— Robert M._ [Read full review](https://www.g2.com/survey_responses/ninjaone-review-10168731) **["Revolutionalised Our Workflows"](https://www.g2.com/survey_responses/ninjaone-review-8785777)** **Rating:** 5.0/5.0 stars _— Drew B._ [Read full review](https://www.g2.com/survey_responses/ninjaone-review-8785777) ### [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) Acronis delivers the world’s most complete cyber resilience platform, combining backup, disaster recovery, cybersecurity, RMM, and business operations tools into a single, natively integrated solution. Built specifically for Managed Service Providers (MSPs) and IT teams, Acronis simplifies operations with one agent, one console, and one license model. Automation, AI-driven insights, and multi-tenant management ensure that fewer technicians can manage more clients at lower cost. With predictable pricing and transparent billing, Acronis enables partners and IT teams to scale efficiently, comply with regulations, and deliver unmatched resilience. No other vendor delivers this level of integration, efficiency, and MSP alignment. Acronis Cyber Protect Cloud unites backup and next-generation, AI-based anti-malware, antivirus, and endpoint protection management in one solution. Integration and automation provide unmatched ease for service providers — reducing complexity while increasing productivity and decreasing operating costs. Acronis Cyber Protect Cloud is the single service provider solution that combines backup, anti-malware (including anti-virus, anti-ransomware, and anti-cryptojacking) and security and management capabilities such as vulnerability assessments, patch management, URL filtering and more. Now, service providers can eliminate complexity and make security a centerpiece of their offerings while increasing SLAs, decreasing churn, and generating more recurring revenue. Get upgraded security with integrated AI-based defenses that protect clients from modern threats, make smarter use of resources so your team can focus on clients, and earn new recurring revenue and higher margins that strengthen your business. Enriched with next-gen, full-stack anti-malware protection and comprehensive yet simple management tools, built on top of our industry-leading backup and data recovery solution, Acronis Cyber Protect Cloud simplifies onboarding, daily operations, and reporting, and combats advanced attacks with new use cases enabled by integration. Acronis Cyber Protect Cloud makes it easy to deliver the modern cyber protection your clients seek. Acronis is majority-owned by EQT. **Average Rating:** 4.7/5.0 **Total Reviews:** 1,373 #### How Do G2 Users Rate Acronis Cyber Protect Cloud? - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10) - **Encrypted Storage:** 9.2/10 (Category avg: 9.1/10) - **Security Standards:** 9.2/10 (Category avg: 8.9/10) - **Real-time Sync:** 9.0/10 (Category avg: 8.7/10) #### Who Is the Company Behind Acronis Cyber Protect Cloud? - **Seller:** [Acronis](https://www.g2.com/sellers/acronis) - **Company Website:** https://www.acronis.com/ - **Year Founded:** 2003 - **HQ Location:** Schaffhausen - **Twitter:** @acronis (94,498 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/13179/ (1,965 employees on LinkedIn®) #### Who Uses This Product? - **Who Uses This:** Director, CEO - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 68% Small, 28% Medium #### What Do G2 Reviewers Say About Acronis Cyber Protect Cloud? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Acronis Cyber Protect Cloud, enjoying streamlined management from a single console. - Users appreciate the **quick and efficient backup solutions** of Acronis Cyber Protect Cloud, enhancing overall management. - Users value the **ease of backup management** with Acronis, benefiting from a unified platform for all their needs. - Users appreciate the **all-in-one protection** Acronis Cyber Protect Cloud offers for backup and cybersecurity needs. - Users appreciate the **reliability** of Acronis Cyber Protect Cloud, noting its seamless backup and recovery capabilities. ##### Cons - Users experience **slow performance** with Acronis Cyber Protect Cloud, particularly during backups and software interactions. - Users find Acronis Cyber Protect Cloud **expensive** compared to competitors, with unclear pricing complicating decision-making. - Users express concern over **poor customer support** , particularly with slow response times and lack of weekend availability. - Users find the **complexity** of Acronis Cyber Protect Cloud's interface and pricing difficult to navigate initially. - Users face **backup issues** with Acronis Cyber Protect Cloud, particularly with multiple large .pst files and limited weekend support. #### What Are Recent G2 Reviews of Acronis Cyber Protect Cloud? **["Easy Deployment, Intuitive Management, and Great Value"](https://www.g2.com/survey_responses/acronis-cyber-protect-cloud-review-13120536)** **Rating:** 5.0/5.0 stars _— Jony d._ [Read full review](https://www.g2.com/survey_responses/acronis-cyber-protect-cloud-review-13120536) **["All-in-One Backup and Cybersecurity Platform That Streamlines MSP Operations"](https://www.g2.com/survey_responses/acronis-cyber-protect-cloud-review-13071003)** **Rating:** 5.0/5.0 stars _— Hatem A._ [Read full review](https://www.g2.com/survey_responses/acronis-cyber-protect-cloud-review-13071003) ### [IDrive Online and SaaS Backup, Object Storage e2](https://www.g2.com/products/idrive-online-and-saas-backup-object-storage-e2/reviews) IDrive protects all your PCs, Macs, mobile devices, Servers, your Cloud Applications Data (SAAS) including Office 365, Google Workspace and more, and provides the best in class S3 compatible Object Storage service with IDrive e2. IDrive offers many different plans for cloud backup for your devices: -IDrive Personal -IDrive Team -IDrive Small Business -IDrive Enterprise - IDrive360 EndPoint IDrive provides Cloud Applications data (SAAS) Backup: - Microsoft Office 365 Backup - Google Workspace Backup - Dropbox and Box Backup - Salesforce Backup The company's services help over 4 million customers back up over 1 Exabyte of data **Average Rating:** 4.4/5.0 **Total Reviews:** 1,962 #### How Do G2 Users Rate IDrive Online and SaaS Backup, Object Storage e2? - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10) - **Encrypted Storage:** 9.2/10 (Category avg: 9.1/10) - **Security Standards:** 8.3/10 (Category avg: 8.9/10) - **Real-time Sync:** 8.1/10 (Category avg: 8.7/10) #### Who Is the Company Behind IDrive Online and SaaS Backup, Object Storage e2? - **Seller:** [IDrive](https://www.g2.com/sellers/idrive) - **Year Founded:** 2007 - **HQ Location:** Calabasas, CA - **Twitter:** @IDriveBackup (17,846 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1498880/ (134 employees on LinkedIn®) #### Who Uses This Product? - **Who Uses This:** Owner, President - **Top Industries:** Photography, Information Technology and Services - **Company Size:** 88% Small, 4% Medium #### What Do G2 Reviewers Say About IDrive Online and SaaS Backup, Object Storage e2? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of iDrive, enjoying its straightforward setup and reliable background backups. - Users praise the **affordable pricing** of iDrive, making long-term data backup convenient and stress-free. - Users emphasize the **affordable pricing and excellent storage capacity** of iDrive, making long-term use stress-free. - Users find the **setup process incredibly easy** , allowing for quick installation and straightforward backup customization. - Users appreciate the **daily backup frequency** of iDrive, enjoying hassle-free data protection and peace of mind. ##### Cons - Users experience **backup issues** due to slow upload speeds and cumbersome file selection, especially during initial backups. - Users criticize the **poor interface design** of IDrive, noting it feels outdated and cumbersome for file management. - Users face challenges with **backup failures** , particularly in identifying undetected or stuck files during the backup process. - Users experience **storage issues** due to slow upload speeds and cumbersome file selection for backups and restorations. - Users experience **slow backup** times, especially for large data volumes, affecting their overall satisfaction with IDrive. #### What Are Recent G2 Reviews of IDrive Online and SaaS Backup, Object Storage e2? **["Good Native Mac App for Smooth, Effortless Backups"](https://www.g2.com/survey_responses/idrive-online-and-saas-backup-object-storage-e2-review-13167380)** **Rating:** 4.5/5.0 stars _— Adriano R._ [Read full review](https://www.g2.com/survey_responses/idrive-online-and-saas-backup-object-storage-e2-review-13167380) **["Easy Setup, Hands-Off Continuous Backup That Just Works"](https://www.g2.com/survey_responses/idrive-online-and-saas-backup-object-storage-e2-review-12964656)** **Rating:** 5.0/5.0 stars _— William T._ [Read full review](https://www.g2.com/survey_responses/idrive-online-and-saas-backup-object-storage-e2-review-12964656) ### [Rewind Backups](https://www.g2.com/products/rewind-backups/reviews) Rewind is the leading SaaS resilience platform, helping organizations stay failover-ready in an increasingly complex cloud landscape. SaaS application vendors secure their own infrastructure, but the responsibility to protect account-level data, configurations, and business logic often falls on the customer. Rewind fills that gap with schema-aware recovery and precise, item-level restores that maintain the relationships between data, settings, and workflows. Rewind safeguards the operational backbone of platforms like Jira, Confluence, Bitbucket, GitHub, and Azure DevOps. It also helps organizations meet industry standards and regulatory requirements such as SOC 2 Type 2, GDPR, CCPA, and HIPAA, giving teams confidence in their security posture so they can recover quickly, satisfy auditors, and keep shipping. **Average Rating:** 4.7/5.0 **Total Reviews:** 102 #### How Do G2 Users Rate Rewind Backups? - **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 9.1/10) - **Encrypted Storage:** 9.2/10 (Category avg: 9.1/10) - **Security Standards:** 9.5/10 (Category avg: 8.9/10) - **Real-time Sync:** 9.0/10 (Category avg: 8.7/10) #### Who Is the Company Behind Rewind Backups? - **Seller:** [Rewind](https://www.g2.com/sellers/rewind) - **Company Website:** https://rewind.com/ - **Year Founded:** 2015 - **HQ Location:** Ottawa, Ontario - **Twitter:** @rewind (3,018 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10358347/ (136 employees on LinkedIn®) #### Who Uses This Product? - **Who Uses This:** Owner, Software Engineer - **Top Industries:** Information Technology and Services, Retail - **Company Size:** 55% Small, 34% Medium #### What Do G2 Reviewers Say About Rewind Backups? _AI-generated summary from verified user reviews_ ##### Pros - Users commend the **exceptional customer support** of Rewind Backups, noting prompt and effective solutions tailored to their needs. - Users praise the **seamless integration with GitHub** and reliable backups, providing peace of mind for their projects. - Users find the **easy setup** of Rewind Backups a major advantage, highlighting its simplicity and efficiency. - Users commend Rewind Backups for its **exceptional customer support** , making data protection seamless and reliable. - Users commend the **affordability** of Rewind Backups, appreciating its excellent value and cost-effective solutions. ##### Cons - Users face **backup issues** , including limitations on scheduling and data export, causing frustration and confusion. - Users face **difficulties restoring deleted products** , often requiring engineering support for backups and lacking comprehensive recovery options. - Users find it disappointing that Rewind Backups has a **lack of backup for theme customizations** and limited scheduling options. - Users report **poor customer support** , with reliance on limited email communication and a lack of helpful assistance. - Users face **pricing issues** with Rewind Backups, including a misleading data export policy and ongoing costs for small businesses. #### What Are Recent G2 Reviews of Rewind Backups? **["The ultimate insurance policy for my Shopify store."](https://www.g2.com/survey_responses/rewind-backups-review-12792410)** **Rating:** 5.0/5.0 stars _— Jordan D._ [Read full review](https://www.g2.com/survey_responses/rewind-backups-review-12792410) **["Rewind Backups for Operational Best Practices"](https://www.g2.com/survey_responses/rewind-backups-review-12401421)** **Rating:** 5.0/5.0 stars _— Chuck T._ [Read full review](https://www.g2.com/survey_responses/rewind-backups-review-12401421) - ‹ Prev‹ Prev - 1 - [2](/categories/saas-backup?open_modal_url=%2Fproducts%2Fopenttext-cloudally-backup-for-dropbox%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fsaas-backup%26source%3Dcategory&order=g2_score&page=2#product-list) - [3](/categories/saas-backup?open_modal_url=%2Fproducts%2Fopenttext-cloudally-backup-for-dropbox%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fsaas-backup%26source%3Dcategory&order=g2_score&page=3#product-list) - [4](/categories/saas-backup?open_modal_url=%2Fproducts%2Fopenttext-cloudally-backup-for-dropbox%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fsaas-backup%26source%3Dcategory&order=g2_score&page=4#product-list) - [5](/categories/saas-backup?open_modal_url=%2Fproducts%2Fopenttext-cloudally-backup-for-dropbox%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fsaas-backup%26source%3Dcategory&order=g2_score&page=5#product-list) - … - [8](/categories/saas-backup?open_modal_url=%2Fproducts%2Fopenttext-cloudally-backup-for-dropbox%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fsaas-backup%26source%3Dcategory&order=g2_score&page=8#product-list) - [9](/categories/saas-backup?open_modal_url=%2Fproducts%2Fopenttext-cloudally-backup-for-dropbox%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fsaas-backup%26source%3Dcategory&order=g2_score&page=9#product-list) - [Next ›Next ›](/categories/saas-backup?open_modal_url=%2Fproducts%2Fopenttext-cloudally-backup-for-dropbox%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fsaas-backup%26source%3Dcategory&order=g2_score&page=2#product-list) Spotlight Categories [Identity and Access Management (IAM) Software](https://www.g2.com/categories/identity-and-access-management-iam) [Data Observability Software](https://www.g2.com/categories/data-observability) [Online Backup Software](https://www.g2.com/categories/online-backup) [Cloud Content Collaboration Software](https://www.g2.com/categories/cloud-content-collaboration) [Performance Management Software](https://www.g2.com/categories/performance-management) Similar Categories - [Database Backup](/categories/database-backup) - [Data Replication](/categories/data-replication) - [Email Backup](/categories/email-backup) - [File Recovery](/categories/file-recovery-software) - [Hard Drive Cloning](/categories/hard-drive-cloning) - [Online Backup](/categories/online-backup) - [PC Backup](/categories/pc-backup) - [Server Backup](/categories/server-backup) [Browse SaaS Backup Themes](/categories/saas-backup/themes) ![Tian Lin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tian Lin") TL Researched and written by [Tian Lin](https://research.g2.com/insights/author/tian-lin) Updated August 6, 2025 SaaS backup software enables businesses to securely back up and recover data created within cloud-based software as a service (SaaS) applications. These tools are designed to protect data from accidental deletion, corruption, cyberattacks, or service outages by ensuring continuous data availability and compliance with data retention policies. SaaS backup solutions are commonly used to protect data generated in platforms like as [cloud office software](https://www.g2.com/categories/cloud-office), [email](https://www.g2.com/categories/email), [customer relationship management (CRM) software](https://www.g2.com/categories/crm), and [business instant messaging software](https://www.g2.com/categories/business-instant-messaging). They are essential for IT teams, compliance officers, and data protection professionals who need to ensure data continuity and resilience in cloud-first environments. Unlike [online backup software](https://www.g2.com/categories/online-backup), which typically protects files and systems on local devices, SaaS backup software focuses specifically on data stored within SaaS applications. Most SaaS backup tools are purpose-built for specific SaaS platforms or ecosystems, offering deep integrations to ensure reliable and comprehensive data capture. SaaS backup software often functions as part of a broader [data backup](https://www.g2.com/categories/data-backup), [disaster recovery](https://www.g2.com/categories/disaster-recovery-as-a-service-drass), or [data loss prevention](https://www.g2.com/categories/data-loss-prevention-dlp) strategy. These tools may include features for automated backups, granular recovery, compliance monitoring, and encryption, and often integrate with third-party cloud storage or on-premise environments. To qualify for inclusion in the SaaS Backup category, a product must: - Integrate with one or more SaaS applications to capture data for backup - Back up data created and stored within supported SaaS applications - Store backed-up data either on-premises, in the vendor’s cloud, or in third-party cloud storage - Provide security and/or compliance capabilities such as encryption, access controls, or audit logging - Integrate with other data protection, backup, or data management tools Top Tools at a Glance | | Salesforce-native backup with granular restore control | User Review "Granular Recovery with Compliance Edge" | | | Multi-tenant backup with integrated endpoint security | User Review "Easy Deployment, Intuitive Management, and Great Value" | | | Zero-infrastructure backup across M365 and endpoints | User Review "Simple, Cloud-Native Backups with Strong Ransomware Protection" | | | Multi-device SaaS backup with NAS integration | User Review "Easy Setup, Hands-Off Continuous Backup That Just Works" | | | Microsoft 365 backup with unlimited retention | User Review "Easy, Set-and-Forget Backup That Delivers Audit-Ready Confidence" | | | Unified M365 backup with governance and compliance | User Review "Governance Automation and Opus Reporting Keep Our Environment Compliant and Optimized" | | | Unified cloud backup across M365 and endpoints | User Review "Simple To Use, Works Like It Should" | | | Automated M365 backup with granular restore | User Review "Quick Setup with Robust Backup Solutions, But Pricey" | * * * Show More * * * ## How Do You Choose the Right SaaS Backup Software? ### What You Should Know About SaaS Backup Software ### SaaS Backup software buying insights at a glance [SaaS backup solutions](https://www.g2.com/categories/saas-backup) help businesses preserve the integrity of the data generated by the SaaS products they use in the event that the data is lost or compromised. Some SaaS backup tools are specialized towards a specific SaaS product, while others take a more generalist approach and are compatible with several products. Typically, SaaS backup software tends to target, but is not exclusive to,[CRMs](https://www.g2.com/categories/crm),[office suites](https://www.g2.com/categories/office-suites),[business instant messaging](https://www.g2.com/categories/business-instant-messaging) tools, and [email](https://www.g2.com/categories/email) systems – integral SaaS tools to daily workflow that would cause a significant setback if their data were lost. Buyers typically use SaaS backup software to address common pain points, including a lack of restore flexibility, limited retention, slow recovery during incidents, and risk exposure from human error or ransomware. Based on G2 reviews, users value automated backups, fast recovery, and admin confidence that data is continuously protected. Many teams also cite improved compliance readiness, clearer audit logs, and reduced manual workload as core benefits. When evaluating the best SaaS backup software, buyers often compare multiple SaaS backup providers to balance restore granularity, platform coverage, and administrative simplicity. Pricing varies depending on the number of users protected, the number of SaaS apps covered, storage volume, and retention length. Most vendors offer per-user or per-workload pricing, often with tiered plans that unlock longer retention, advanced reporting, and security governance features. Larger organizations typically move into annual enterprise contracts. When comparing SaaS backup tools, buyers tend to weigh pricing flexibility against restore speed, reporting clarity, and the ability to scale coverage across multiple SaaS systems, ensuring comprehensive coverage with no gaps. **Top 5 FAQs from software buyers during evaluation:** - What data inside our SaaS applications does this backup software actually protect, and what falls outside its coverage? - How well does this SaaS backup software meet the needs of startups in terms of ease of setup, cost control, and recovery speed? - Can this solution support cloud-based server and workload backups as part of a broader data protection strategy? - How effectively does this platform scale for enterprise environments with multiple SaaS apps, compliance requirements, and recovery SLAs? - What criteria should we use to evaluate SaaS backup solutions for long-term reliability, governance, and operational simplicity? **G2’s top-rated SaaS backup software, based on verified user reviews, includes** [**Salesforce Backup & Recover**](https://www.g2.com/products/salesforce-backup-recover/reviews) **,** [**Acronis Cyber Protect Cloud**](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) **,** [**Druva Data Security Cloud**](https://www.g2.com/products/druva-data-security-cloud/reviews) **and** [**Barracuda Cloud-to-Cloud Backup**](https://www.g2.com/products/barracuda-cloud-to-cloud-backup/reviews) **.** [**(Source 2)**](https://company.g2.com/news/g2-winter-2026-reports) **.** ### What are the top-reviewed SaaS Backup software on G2? [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) - Reviews: 548 - Satisfaction: 96 - Market Presence: 96 - G2 Score: 96 [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews) - Reviews: 359 - Satisfaction: 94 - Market Presence: 92 - G2 Score: 93 [Salesforce Backup & Recover](https://www.g2.com/products/salesforce-backup-recover/reviews) - Reviews: 364 - Satisfaction: 91 - Market Presence: 93 - G2 Score: 92 [Barracuda Cloud-to-Cloud Backup](https://www.g2.com/products/barracuda-cloud-to-cloud-backup/reviews) - Reviews: 121 - Satisfaction: 73 - Market Presence: 95 - G2 Score: 84 [IDrive Online and SaaS Backup, Object Storage e2](https://www.g2.com/products/idrive-online-and-saas-backup-object-storage-e2/reviews) - Reviews: 1,174 - Satisfaction: 95 - Market Presence: 72 - G2 Score: 84 **Satisfaction** reflects user-reported ratings across various factors, including ease of use, feature fit, and quality of support. ([Source 2](https://www.g2.com/reports)) **Market Presence** scores are calculated based on review volume, third-party signals, and overall market visibility. ([Source 2](https://www.g2.com/reports)) **G2 Score** is a weighted composite of Satisfaction and Market Presence. ([Source 2](https://www.g2.com/reports)) Learn how G2 scores products. ([Source 1](https://documentation.g2.com/docs/research-scoring-methodologies?_gl=1*5vlk6s*_gcl_au*MTAwMzU5MzUxLjE3NjM0MTg0NzYuNjY0NTIxMTY0LjE3NjQ2MTc0NzcuMTc2NDYxNzQ3Nw..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NjYwODk1MTMkbzY3JGcxJHQxNzY2MDkyMjQyJGo1NyRsMCRoMA..)) ### What I Often See in SaaS Backup Software #### Feedback Pros: What Users Consistently Appreciate - **Unified security and backup capabilities protect data across environments** - “I appreciate the email security features, especially the ability to block and add specific addresses and IPs. The cyber cloud backup protection plans are also impressive, and I find their frequency of use to be excellent. The Microsoft 365 integration stands out for being very user-friendly and easy to navigate. Implementing the solution for users is straightforward as well. Lastly, I truly value the customer support—they are always friendly and extremely helpful.”- [Muhammed S.](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews/acronis-cyber-protect-cloud-review-11993973), Acronis Cyber Protect Cloud Review - **Reliable Data Protection and Recovery Without Performance Slowdowns** - “I appreciate how Own from Salesforce simplifies the process of protecting, backing up, and recovering important data without causing any slowdown. The platform feels dependable and operates smoothly, which really helps reduce the stress of managing information.”- [Sydney F.](https://www.g2.com/products/salesforce-backup-recover/reviews/salesforce-backup-recover-review-11832374), Salesforce Backup & Recover Review - **Centralized Protection With Smooth Integrations** - “Druva is easy to use, with a clean dashboard that makes backups and restores straightforward even for non-specialists. Implementation was simple since it’s fully cloud-native, with no hardware to manage, though setting up policies and roles required some planning. My frequency of use is regular, as I check backup status, test restores, and run compliance reports. The number of features is strong, covering automated backups, ransomware protection, compliance tracking, and endpoint coverage. Integration is smooth with platforms like AWS, Microsoft 365, and Salesforce, giving us centralized data protection.”-[Aijaz L](https://www.g2.com/products/druva-data-security-cloud/reviews/druva-data-security-cloud-review-11687367), Druva Data Security Cloud Review #### Cons: Where Many Platforms Fall Short - **Better Cost Visibility Would Help Prevent Over-Retention** - “The cost can get out of hand if you misconfigure your policies to keep copies of backups you may not need. Understanding how storage consumption can be monitored and how that can translate to your costs is essential.”-[Rob I.](https://www.g2.com/products/druva-data-security-cloud/reviews/druva-data-security-cloud-review-7498564) Druva Data Security Cloud Review - **Complex Setup, Rising Storage Costs, and Slower Large Restores** - “The initial setup and data restore configuration can be a bit complex, and the backup storage costs increase as data volume grows. Sometimes, large-restore jobs take longer than expected, and certain metadata types aren’t fully covered without manual configuration. The UI could also be more modern and integrated directly within Salesforce.”- [Divya M.](https://www.g2.com/products/salesforce-backup-recover/reviews/salesforce-backup-recover-review-11817790) Salesforce Backup & Recover Review - **No Snapshot Comparison Between Periodic Backups** - “You aren’t able to compare different periodic backups to provide a snapshot comparison of changes.”-[Irwin M.](https://www.g2.com/products/salesforce-backup-recover/reviews/salesforce-backup-recover-review-11809621)Salesforce Backup & Recover Review ### Expert Takeaway G2 reviewers gave SaaS backup software an average star rating of 4.6, with a strong likelihood to recommend averaging 9.2 out of 10. The top-rated tools also earned consistently high marks for Ease of Use (avg. 6.39/7), Ease of Setup (avg. 6.42/7), Ease of Administration (avg. 6.59/7), and Quality of Support (avg. 6.54/7). These scores indicate that most platforms deliver value quickly and reliably, particularly for teams that depend on SaaS applications as systems of record for business-critical data. Organizations reporting the highest ROI from SaaS backup software often point to platform usability, restore reliability, and administrative visibility as key differentiators. Reviews highlight that teams see the strongest outcomes when they standardize retention policies, regularly test restores, and monitor backup health through dashboards and alerts.  For buyers evaluating SaaS backup tools, focusing on restoring granularity, retention controls, auditability, and ease of ongoing administration appears critical to long-term resilience and risk reduction. ### SaaS Backup FAQs #### What is SaaS backup software? SaaS backup software securely backs up and restores data created inside cloud-based SaaS applications, helping businesses protect against accidental deletion, corruption, cyberattacks, and service outages. It’s designed to support continuous data availability and compliance with retention policies, particularly for SaaS systems such as email, CRM, and cloud office tools. #### What is the best SaaS backup software for startups? Based on G2 review data, the best SaaS backup software for startups is typically the one that protects core cloud apps while remaining easy to deploy and manage.  #### What are SaaS solutions for server backup in the cloud? SaaS solutions for server backup in the cloud are cloud-based backup platforms that store server data in secure cloud storage and provide automated backup scheduling, recovery, and retention management. These solutions are often part of broader backup and disaster recovery strategies and may integrate with other data protection tools to help businesses maintain resilience across infrastructure and applications. #### What is the best cloud backup and recovery software for enterprises? The [best cloud backup and recovery software for enterprises](https://www.g2.com/categories/saas-backup/enterprise) typically supports large-scale backup and recovery across multiple SaaS applications and environments, with robust compliance, encryption, access controls, and audit logging. According to G2 review data, [Salesforce Backup & Recover](https://www.g2.com/products/salesforce-backup-recover/reviews), [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews), [Barracuda Cloud-to-Cloud Backup](https://www.g2.com/products/barracuda-cloud-to-cloud-backup/reviews), and [Clumio](https://www.g2.com/products/clumio/reviews) are the best software for enterprises.  #### How to choose the SaaS Backup Solutions? To choose the right SaaS backup solution, buyers should start by confirming the tool integrates with the SaaS apps they rely on and can capture, store, and restore the data generated inside those platforms. It’s also critical to evaluate where backups are stored (vendor cloud, third-party storage, or on-premises), how secure and compliant that storage is (including encryption, access controls, and audit logs), and whether the solution integrates with broader backup and data management tools. #### Sources 1. [G2 Scoring Methodologies](https://documentation.g2.com/docs/research-scoring-methodologies?_gl=1*5ky9es*_gcl_au*MTY2NDg2MDY3Ny4xNzU1MDQxMDU4*_ga*MTMwMTMzNzE1MS4xNzQ5MjMyMzg1*_ga_MFZ5NDXZ5F*czE3NTUwOTkzMjgkbzQkZzEkdDE3NTUwOTk3NzYkajU3JGwwJGgw) 2. [G2 Winter 2026 Reports](https://company.g2.com/news/g2-winter-2026-reports) Researched By: [Tian Lin](https://research.g2.com/insights/author/tian-lin?_gl=1*sshb7r*_gcl_au*MTIzNzc1MTQ1My4xNzYxODI2NjQzLjU0Mjk4NTYxMC4xNzY3NzY1MDQ5LjE3Njc3NjUwNDk.*_ga*MTQyMjE4MDg5Ni4xNzYxODI2NjQz*_ga_MFZ5NDXZ5F*czE3Njc4NzQ3OTUkbzE4OCRnMSR0MTc2Nzg3NTgyNyRqNjAkbDAkaDA.) Last Updated On 12 January, 2026