# OpenText™ Communications (Exstream) Reviews
**Vendor:** OpenText  
**Category:** [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci)
## About OpenText™ Communications (Exstream)
XM TeamQ® is the ideal informal call center solution for customers who are looking for more features than Hunt Groups offer, but don’t require a full blown contact center.






- [View OpenText™ Communications (Exstream) pricing details and edition comparison](https://www.g2.com/products/opentext-opentext-communications-exstream/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-31+10%3A37%3A14+-0500&secure%5Bsession_id%5D=ee6eb21c-1ffe-43f6-93ee-170a74e559e7&secure%5Btoken%5D=a24b6457d055f0ea1e5db4fe5f1cbe7be859cabe679c23dd6ab8f6b45351c432&format=llm_user)

## OpenText™ Communications (Exstream) Features
**Channels**
- Multi-Channel Coverage
- Open Listening
- Physical Media

**Design**
- Communications Strategy Development
- Create Content
- Personalization
- Inbound Identification
- Regulatory Compliance

**Generative AI**
- AI Text Generation
- AI Text Summarization

## Top OpenText™ Communications (Exstream) Alternatives
  - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) - 4.4/5.0 (7,369 reviews)
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 4.4/5.0 (6,942 reviews)
  - [Fin](https://www.g2.com/products/fin/reviews) - 4.5/5.0 (3,693 reviews)

