Brett T.

Senior IT Project Manager, Scrum Master

Enterprise (> 1000 emp.)

9/20/2018

"Decent, but steep learning curve."

3.5/5

What do you like best about OpenText Solutions Business Manager (SBM)?

SBM is used by my organization for change requests and deployments. I like that across our company, it's a familiar piece of software that keeps us all on the same page. Review collected by and hosted on G2.com.

What do you dislike about OpenText Solutions Business Manager (SBM)?

I dislike the notification system. I wish that it were easier to get a notification as an RFC (request for change) moves through the process. Review collected by and hosted on G2.com.

Verified User in Capital Markets

Small-Business (50 or fewer emp.)

5/31/2018

"Great way to automate processes"

4.5/5

What do you like best about OpenText Solutions Business Manager (SBM)?

Great, easy to use interface. Very easy to see workflows. Really helps to prioritize work when I can visualize the backlogs. Makes it easy to schedule and coordinate with others with the importing calendars funciton. Review collected by and hosted on G2.com.

What do you dislike about OpenText Solutions Business Manager (SBM)?

Takes sometime to get people familiar with the software. Review collected by and hosted on G2.com.

Recommendations to others considering OpenText Solutions Business Manager (SBM):

Worth taking the time to familiarize yourself and your company with the software. Review collected by and hosted on G2.com.

What problems is OpenText Solutions Business Manager (SBM) solving and how is that benefiting you?

automated a lot of processes that needed to be dealt with manually in the past. it's also great to see the input of others involved in the processes through the feeds and social views. really has great visualizations Review collected by and hosted on G2.com.