--- title: OpenText Server Backup Reviews meta\_title: 'OpenText Server Backup Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 83 reviews by the users' company size, role or industry to find out how OpenText Server Backup works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 83 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Backup url: https://www.g2.com/categories/backup --- # OpenText Server Backup Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by OpenText Server Backup but has limited features. Are you part of the OpenText Server Backup team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! OpenText™ Server Backup is a cloud-based backup and disaster recovery solution designed to protect physical and virtual servers from ransomware, hardware failures, accidental deletion, and other data loss events. It securely backs up server data to the cloud with encryption in transit and at rest, while enabling fast recovery of files, folders, volumes, or entire servers when needed. Built for IT teams, SMBs, and managed service providers, OpenText Server Backup simplifies backup management through a centralized cloud console with automated policies, monitoring, reporting, and recovery workflows. Incremental backups reduce bandwidth and storage usage by only backing up new or changed data after the initial backup. Key benefits include: \* Rapid recovery from ransomware, outages, and disasters \* Secure cloud backup with encrypted storage and transmission \* Automated backups with customizable retention policies \* Centralized management across multiple servers and sites \* Bare-metal recovery for full server restoration \* Flexible recovery options for files, volumes, or complete systems \* AWS cloud storage integration for scalability and resilience \* Lightweight agents with minimal performance impact OpenText Server Backup helps organizations improve cyber resilience, minimize downtime, and ensure business continuity without the complexity of traditional backup infrastructure. * * * Seller [OpenText](https://www.g2.com/sellers/opentext) Discussions [OpenText Server Backup Community](https://www.g2.com/products/opentext-server-backup/discuss) Solution Type All-in-One Overview by Tyler Moffitt Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 18 months [ View More Pricing Information ](https://www.g2.com/products/opentext-server-backup/pricing) ## Top-Rated Alternatives [ ![Veeam Data Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Veeam Data Platform") Veeam Data Platform 4.6/5(748) ](https://www.g2.com/products/veeam-data-platform/reviews) [ ![Cove Data Protection](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cove Data Protection") Cove Data Protection 4.5/5(443) ](https://www.g2.com/products/cove-data-protection/reviews) [ ![Druva Data Security Cloud](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Druva Data Security Cloud") Druva Data Security Cloud 4.7/5(741) ](https://www.g2.com/products/druva-data-security-cloud/reviews) [ View All Alternatives ](https://www.g2.com/products/opentext-server-backup/competitors/alternatives) ## User Insights Average based on 83 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") TI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 4/27/2023 "Recovery Solution Architect" 3.5/5 What do you like best about OpenText Server Backup? The positive aspects of the Carbonite server are that recovery of any file or job can be made depending on the retention configuration. During a disaster recovery testing period, the backup replication job does not have to be stopped while the restored data is current from the last backup (can be same day) and Review collected by and hosted on G2.com. What do you dislike about OpenText Server Backup? The dislikes of the Carbonite server are the lack of reporting functions and the lack of a user-friendly view of the replication job configuration. Recovery is multistreaming; jobs can run parallel but bottleneck the network if network speed configuration is not considered. And lastly, for IBMi recovery, much of the OS environment needs to be functional to communicate with the vault replicated data, so other means of recovery must be considered to bring the OS env operational. Review collected by and hosted on G2.com. What problems is OpenText Server Backup solving and how is that benefiting you? Carbonite server provides unattended backup and online current data recovery. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 6/5/2023 "Can't fault it!" 4/5 What do you like best about OpenText Server Backup? Carbonite Server is a reliable and efficient backup solution designed to protect critical data. One of the features I appreciate about Carbonite Server is its robustness and ease of use. It's seamless and automated backups provide me with the peace of mind I need. Review collected by and hosted on G2.com. What do you dislike about OpenText Server Backup? Pricing structure as it may not be suitable for small business' who are on a budget. This product should be able cheaper to allow everyone to make use of its wonderful features! Review collected by and hosted on G2.com. What problems is OpenText Server Backup solving and how is that benefiting you? Disaster recovery and Data loss prevention. To be able to recover from natural disasters, cyber attacks, or other catastrophic events by providing reliable backup solutions is a win win! Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Kirk P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kirk P.") KP Kirk P. President / Chief Consultant Mid-Market (51-1000 emp.) 3/27/2023 "There's a lot to like about Carbonite Server" 3.5/5 What do you like best about OpenText Server Backup? ability to choose how much to backup. You can choose certain files or folders or you can choose a complete image backup which gives you the ability to completely restore it even to a different physical server or virtual hypervisor. Like that it has an onprem option and the cloud optino Review collected by and hosted on G2.com. What do you dislike about OpenText Server Backup? It is slow to backup so it's not as efficient as other systems. Not a fan of the annual contract which makes it difficult to migrate away from him. Review collected by and hosted on G2.com. What problems is OpenText Server Backup solving and how is that benefiting you? Solved a problem of being able to restore physical to Virtual or virtual to physical or virtual to virtual Review collected by and hosted on G2.com. Show More Response from Keenan Humphrey of OpenText Server Backup [Editedit](https://www.g2.com/survey_responses/opentext-server-backup-review-7871915/official_response/edit) Thank you so much for leaving a review for Carbonite Server - appreciate your feedback regarding the annual contract. To respond to your comment about slowness - please reach out to our support team to see if there's anything else they can do to help: https://www.carbonite.com/contact-us Validated ReviewerIncentivizedSource: G2 invite EB Ethan B. IT Associate Mid-Market (51-1000 emp.) 8/16/2022 "Product is good, but support could have been better." 3.5/5 What do you like best about OpenText Server Backup? Easy to use cloud backup of our important data and files. Retrieval of files is easy and fast. I get daily updates about my backs so monitoring them is as easy as quickly viewing an email. Review collected by and hosted on G2.com. What do you dislike about OpenText Server Backup? I'll be picky first in that I wish the file retrieval window was able to be resized. There is a scroll bar, but if you have many nested folders with long names, it is annoying to move the scroller multiple times just to find one file. Also, we had an issue where someone at our company left, for invoicing, the other admins on the account were not contacted and once our account fell into a delinquent state (net 30), all of our data was immediately removed and deleted. This caused a huge headache and a lot of time to get everything set back up and re-seeded. This could have easily been avoided if all the other contacts were actually contacted and if our data would not have been immediately destroyed and deleted. We were only a few days outside of the renewal window when all of this we discovered. It was such a headache, we almost decided to go with another company since after we paid, we were then treated as a completely new client even though we had been using Carbonite for a few years. Review collected by and hosted on G2.com. What problems is OpenText Server Backup solving and how is that benefiting you? Carbonite is currently helping with data redundancy and disaster recovery by helping to keep a cloud backup of all of our important data and files. We use the service as well when a user accidentally deletes a file or folder. Review collected by and hosted on G2.com. Show More Response from Keenan Humphrey of OpenText Server Backup [Editedit](https://www.g2.com/survey_responses/opentext-server-backup-review-6986935/official_response/edit) Thank you so much for leaving a detailed and honest review. I appreciate your candor in discussing your frustrations with the product and the support experience. I will bring these comments to the team so that we can continue improving our product and customer experience. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Law Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Practice") AL Verified User in Law Practice Mid-Market (51-1000 emp.) 3/25/2022 "Solid Backup Options" 4/5 What do you like best about OpenText Server Backup? Centralized backup management both locally on the server and in the cloud. Web portal makes management and restoration straightforward. Review collected by and hosted on G2.com. What do you dislike about OpenText Server Backup? Generates errors that aren't always easy to troubleshoot and remediate. Director software remains somewhat clunky with a considerable learning curve. Review collected by and hosted on G2.com. What problems is OpenText Server Backup solving and how is that benefiting you? Automated server backups and management make administration a lot easier for us. Review collected by and hosted on G2.com. Show More Response from Keenan Humphrey of OpenText Server Backup [Editedit](https://www.g2.com/survey_responses/opentext-server-backup-review-5430224/official_response/edit) Thanks for leaving us a review! I'm interested to hear more about the errors you're experiencing. Please reach out to our support team for assistance: https://www.carbonite.com/contact-us 5/10/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Bruno N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bruno N.") BN Bruno N. Socio Fondatore Small-Business (50 or fewer emp.) 10/17/2022 "Carbonite Server: easy and complete backup for Server and PC" 4/5 What do you like best about OpenText Server Backup? From a single console you can manage and monitor backup copies of one or more PCs or servers. Good activity notification service. Wide choice for the creation of policies for copying and retention of data Review collected by and hosted on G2.com. What do you dislike about OpenText Server Backup? There is no Italian translation of the management console. For me it is an important option, even if not a fundamental one. Data recovery isn't possible if the PC or server is turned off (in the mode provided by EVault). Review collected by and hosted on G2.com. What problems is OpenText Server Backup solving and how is that benefiting you? In addition to copying the entire contents of server and PC disks, it allows you to copy and monitor connected disks (e.g. NAS disks and external drives). Bare metal copying is also available Review collected by and hosted on G2.com. Show More Response from Keenan Humphrey of OpenText Server Backup [Editedit](https://www.g2.com/survey_responses/opentext-server-backup-review-7137537/official_response/edit) Thank you for leaving us feedback regarding the lack of an Italian translation. I'll bring your suggestion to our product team. Current UserValidated ReviewerIncentivizedSource: Organic Review from User Profile AA Arjan A. Technical Consultant Information Technology and Services Small-Business (50 or fewer emp.) 9/22/2022 "Tech oriented backup solution" 4/5 What do you like best about OpenText Server Backup? Carbonite is easy to set up and works great for almost all backup scenarios. Status updates in mail are good, but sometimes cryptic and require a look in the interface for the details. Restores work great, even across platforms. You can restore ESXi VM's on HyperV and vice versa. Review collected by and hosted on G2.com. What do you dislike about OpenText Server Backup? The interface does stay the way you left it. so you have to do the sorting each time you login. A default sort order of first sitename and then computername makes more sence in an MSP environment. Review collected by and hosted on G2.com. What problems is OpenText Server Backup solving and how is that benefiting you? Carbonite provides us with an easy to use backup solutions for multiple customers. We use it for backup, archiving, disaster recovery and migrations. Building reports for customers is good. Review collected by and hosted on G2.com. Show More Response from Keenan Humphrey of OpenText Server Backup [Editedit](https://www.g2.com/survey_responses/opentext-server-backup-review-7128727/official_response/edit) Thank you for leaving some actionable feedback about the interface - I'll bring this critique to our product team! Current UserValidated ReviewerIncentivizedSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 6/5/2023 "Good product, slightly expensive" 4/5 What do you like best about OpenText Server Backup? Seems reliable and performs well. backups complete without impacting server performance noticeably. Review collected by and hosted on G2.com. What do you dislike about OpenText Server Backup? Carbonite server seems a bit more expensive than it's competitors and it's a hard sell when many features are already in use in cheaper products. Review collected by and hosted on G2.com. What problems is OpenText Server Backup solving and how is that benefiting you? Resource overhead is often an issue when backing up servers, meaning that backups throughout the day usually can't happen as often. Carbonite eliminates this issue. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") AC Verified User in Computer & Network Security Small-Business (50 or fewer emp.) 4/13/2023 "Beautiful 365 backup tool" 4/5 What do you like best about OpenText Server Backup? The interface as well as the granularity of the restorations. Review collected by and hosted on G2.com. What do you dislike about OpenText Server Backup? No particular point to note, we are accompanied if needed. Review collected by and hosted on G2.com. What problems is OpenText Server Backup solving and how is that benefiting you? Save our clients' 365 environment. Quickly restore the desired items, whether they are emails/OneDrive files/SharePoint sites, it's granular! Review collected by and hosted on G2.com. Show More 4/26/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of sellerAI Translated ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") UC Verified User in Computer & Network Security Mid-Market (51-1000 emp.) 5/31/2023 "Very easy to set up, easy to access." 4/5 What do you like best about OpenText Server Backup? The userability for the server is great, very easy to access by myself and my team. One of the best things must be the ease of use and ease of access. Would recommend this to anyone starting out. Review collected by and hosted on G2.com. What do you dislike about OpenText Server Backup? I don't really believe there are any downsides. Review collected by and hosted on G2.com. What problems is OpenText Server Backup solving and how is that benefiting you? The loss of data. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 18 months ### Average Discount 10% [ View More Pricing Information ](https://www.g2.com/products/opentext-server-backup/pricing) OpenText Server Backup Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_982f6d3ec818c8f9601ac4ac4c8eb85d/sync-com.png "Product Avatar Image") Sync.com 4.2/5(55) [ Compare Now ](https://www.g2.com/compare/opentext-server-backup-vs-sync-com) ##### ##### OpenText Server Backup Features Compatibility File Server Backup Database Server Backup File Formats Management Continuous Backup Disaster Recovery Storage Capacity Compliance Security Standards Data Deduplication Functionality Data Backup Backup Automation [ View More Features ](https://www.g2.com/products/opentext-server-backup/features) ##### Categories on G2 [Server Backup](https://www.g2.com/categories/server-backup)[Online Backup](https://www.g2.com/categories/online-backup)[File Recovery](https://www.g2.com/categories/file-recovery-software) [Server Backup](https://www.g2.com/categories/server-backup)[Online Backup](https://www.g2.com/categories/online-backup)[File Recovery](https://www.g2.com/categories/file-recovery-software)[Disaster Recovery as a Service (DRaaS)](https://www.g2.com/categories/disaster-recovery-as-a-service-draas)[Database Backup](https://www.g2.com/categories/database-backup) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Most reliable MFT software for enterprise](https://www.g2.com/discussions/most-reliable-mft-software-for-enterprise)[Top API tools for enforcing security policies](https://www.g2.com/discussions/top-api-tools-for-enforcing-security-policies)[What's the best relational database tool for app development](https://www.g2.com/discussions/what-s-the-best-relational-database-tool-for-app-development) [What content curation tools integrate with team messaging platforms, LinkedIn, and employee advocacy tools without feature inconsistencies?](https://www.g2.com/discussions/what-content-curation-tools-integrate-with-team-messaging-platforms-linkedin-and-employee-advocacy-tools-without-feature-inconsistencies)[Which brand protection software works best for a mid-size consumer brand that needs 24/7 marketplace monitoring without paying for an agency to do it?](https://www.g2.com/discussions/which-brand-protection-software-works-best-for-a-mid-size-consumer-brand-that-needs-24-7-marketplace-monitoring-without-paying-for-an-agency-to-do-it)[Which Google Workspace academic platforms have documented ROI results and minimal implementation risk for mid-sized organizations?](https://www.g2.com/discussions/which-google-workspace-academic-platforms-have-documented-roi-results-and-minimal-implementation-risk-for-mid-sized-organizations) [Show MoreShow Less](javascript:void(0);)