--- title: OpenText Recover Reviews meta\_title: 'OpenText Recover Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 14 reviews by the users' company size, role or industry to find out how OpenText Recover works for a business like yours. aggregate\_rating: rating\_value: 3.6 review\_count: 14 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Data Recovery url: https://www.g2.com/categories/data-recovery ---

# OpenText Recover Reviews & Product Details

Claimed

###### Profile Status

This profile is currently managed by OpenText Recover but has limited features.  
  
Are you part of the OpenText Recover team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile!

OpenText Recover is a cloud-based disaster recovery and business continuity solution that helps organizations quickly restore operations after ransomware, hardware failure, accidental deletion, or site outages. It enables businesses to recover servers, systems, applications, and data rapidly, minimizing downtime and operational disruption. Built for SMBs, MSPs, and IT teams, OpenText Recover provides secure cloud recovery, automated failover, and simplified disaster recovery management through a centralized platform. Organizations can restore entire systems or specific files and workloads without needing complex infrastructure or secondary data centers. Key benefits include: \* Fast disaster recovery, helping reduce downtime and business interruption \* Protection against ransomware, cyberattacks, and hardware failures \* Flexible recovery options for files, servers, and full systems \* Secure cloud-based recovery with encrypted backup and recovery workflows \* Simplified management through a centralized cloud console \* Automated recovery testing to improve business continuity readiness \* Reduced infrastructure costs compared to traditional disaster recovery environments \* Scalable protection for remote, hybrid, and on-premises environments \* Support for compliance and cyber resilience initiatives OpenText Recover helps organizations maintain operational continuity and recover critical business systems quickly when unexpected disruptions occur.

* * *

Seller
[OpenText](https://www.g2.com/sellers/opentext)
Discussions
[OpenText Recover Community](https://www.g2.com/products/opentext-recover/discuss)
Overview by
Tyler Moffitt

Show More

## Value at a Glance

Averages based on real user reviews.

### Time to Implement

1 month

[
View More Pricing Information
](https://www.g2.com/products/opentext-recover/pricing)

## Top-Rated Alternatives

[

 ![Unitrends Backup and Recovery](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Unitrends Backup and Recovery")

Unitrends Backup and Recovery

4.2/5(462)

](https://www.g2.com/products/unitrends-backup-and-recovery/reviews)

[

 ![Cove Data Protection](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cove Data Protection")

Cove Data Protection

4.5/5(443)

](https://www.g2.com/products/cove-data-protection/reviews)

[

 ![Acronis Cyber Protect](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Acronis Cyber Protect")

Acronis Cyber Protect

4.3/5(742)

](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews)

[
View All Alternatives
](https://www.g2.com/products/opentext-recover/competitors/alternatives)

## User Insights

Average based on 14 real user reviews.

Implementation Time

1 month

[Log in to unlock pricing and user insights](/login)

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
AC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

11/24/2022

"My Carbonite Recovery Review"

4.5/5

What do you like best about OpenText Recover?

1) I like the feature of automatic backup of file in backend which helps a lots to reduce human effort.

2) Carbonite Recovery keepes on checking for any ransomware to provide high security to files.

3)Carbonite Recovery is easy to use and flexible for backup and Recovery.

4) Cost for Carbonite Recovery is quite low .

5) Review collected by and hosted on G2.com.

What do you dislike about OpenText Recover?

1) It's required excellent internet connection to use this software without any interruption.

2)if user interface can be improve with more design and updation will be good.

3) when we delete file it's slowdown the computer.

4) Normal user may face difficult to find solution for any problem its required IT PERSON to troubleshoot for any problem. Review collected by and hosted on G2.com.

What problems is OpenText Recover solving and how is that benefiting you?

Data is more valuables for us we always want to find some solution to protect out file from any kind of data loss here Carbonite Recovery comes into the picture and help us to provide 100% backup files recovery of files with minimum cost. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Aslam A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aslam A.")
AA

Aslam A.

Software Developer

Mid-Market (51-1000 emp.)

7/20/2022

"Good Recovery and Auto backup system for Business needs"

4.5/5

What do you like best about OpenText Recover?

1) Ability to define auto backup and manual backup

2) Up-to-date system

3) Speedy recovery from Carbonite when the local server fails or the system gets infected

4) cost-effective compare to other alternates Review collected by and hosted on G2.com.

What do you dislike about OpenText Recover?

Everything is fine except the recovery from backup. It is a bit time taking compare to other alternates. Maybe Carbonite can work on this part and we can see improvements in the next updates Review collected by and hosted on G2.com.

What problems is OpenText Recover solving and how is that benefiting you?

It helps in critical times when the hardware or server fails, The auto backup feature is awesome which gives peace of time and speedy recovery/restoring of original files. Love it Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

PJ

Pragy J.

Legal Associate

Mid-Market (51-1000 emp.)

7/20/2022

"Best software for data backup"

4.5/5

What do you like best about OpenText Recover?

I liked the fact that it provides both professional as well as home backup, which not every software provides. Furthermore, now I have backup of all my data without having to look at different softwares Review collected by and hosted on G2.com.

What do you dislike about OpenText Recover?

First of all the prices are too expensive. Moreover, archived and lost files are not recovered through this software which reduces it's efficiency Review collected by and hosted on G2.com.

What problems is OpenText Recover solving and how is that benefiting you?

Carbonate is helping me to store and backup all my personal and professional data at the same place without having to look for different places to backup my data Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

JM

Justin M.

C

Small-Business (50 or fewer emp.)

8/31/2021

"Sloppy program and the slowest recovery I’ve ever seen, would avoid at all costs."

0/5

What do you like best about OpenText Recover?

I wouldn't describe anything as best with Carbonite, the price isn't outrageous but you still pay for a service that is unpleasant. Review collected by and hosted on G2.com.

What do you dislike about OpenText Recover?

The entire recovery process is an issue. It's slow, fails often so it requires constant babysitting. The worst part is that customer service. In my experience it's worth avoiding solely based on having to interact with them. Review collected by and hosted on G2.com.

Recommendations to others considering OpenText Recover:

Look elsewhere if speed of recovery is important. Review collected by and hosted on G2.com.

What problems is OpenText Recover solving and how is that benefiting you?

I have only seen the problems it's created, last recovery I had to attempt took over a week and it was only 200GB of total data. Review collected by and hosted on G2.com.

Show More

10/15/2021
Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
AI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

9/30/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"There are better backup solutions"

3/5

What do you like best about OpenText Recover?

The ability to back up to the cloud using a small piece of software Review collected by and hosted on G2.com.

What do you dislike about OpenText Recover?

Reliability isn't good; it is extremely slow to recover files/documents, it can be buggy to download files to recover, and it can be multiple days before you can get large files downloaded. Review collected by and hosted on G2.com.

Recommendations to others considering OpenText Recover:

If you want to backup files, folders, and documents, this works but recovering might be very challenging. Review collected by and hosted on G2.com.

What problems is OpenText Recover solving and how is that benefiting you?

Being able to backup files, documents and folders our customers need backed up.

Benefits are simply being able to backup with some limited restore options (due to how slow it is). Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services")
AF

Verified User in Financial Services

Small-Business (50 or fewer emp.)

10/28/2021

"It misses files that it should be recovered."

1.5/5

What do you like best about OpenText Recover?

Their customer service is good and I highly recommend that part. Review collected by and hosted on G2.com.

What do you dislike about OpenText Recover?

There are files that are in some deep folder sets that don't show up. Review collected by and hosted on G2.com.

What problems is OpenText Recover solving and how is that benefiting you?

Recovering a PC shoul have all the files not just some of them Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting")
CA

Verified User in Accounting

Small-Business (50 or fewer emp.)

10/28/2021

"Personal and Business backup cload"

4.5/5

What do you like best about OpenText Recover?

Easy to install and setup. Reliable backup a d daily reports Review collected by and hosted on G2.com.

What do you dislike about OpenText Recover?

Would be nice to have a quicker way to get your backup files if needed. Review collected by and hosted on G2.com.

What problems is OpenText Recover solving and how is that benefiting you?

Backup all and any important files on a pc or server. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security")
AC

Verified User in Computer & Network Security

Small-Business (50 or fewer emp.)

10/17/2021

"Quite convenient product for commercial use."

4.5/5

What do you like best about OpenText Recover?

Easy to recover the servers, find to logs Review collected by and hosted on G2.com.

What do you dislike about OpenText Recover?

License looks costly as per service provide. Review collected by and hosted on G2.com.

Recommendations to others considering OpenText Recover:

Carbonite is a quite beneficial product for commercial use to recover your data and server Review collected by and hosted on G2.com.

What problems is OpenText Recover solving and how is that benefiting you?

To recover the server data from being lost. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail")
UR

Verified User in Retail

Mid-Market (51-1000 emp.)

8/31/2021

"EasyRecovery"

4/5

What do you like best about OpenText Recover?

Carbonite has a very easy-to-use portal for recovery. Review collected by and hosted on G2.com.

What do you dislike about OpenText Recover?

Not so much a downside but not as much customization on the sync as I am used to with most backup and DR products. Review collected by and hosted on G2.com.

Recommendations to others considering OpenText Recover:

Good product also not a large cost considering. Review collected by and hosted on G2.com.

What problems is OpenText Recover solving and how is that benefiting you?

Easy recovery for client machines. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management")
AN

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

5/25/2021

"It's quality product and does recover your files."

4.5/5

What do you like best about OpenText Recover?

I do like that you can select which files you recover, there are no limits. On the times I had to recover my files, that process was the easiest thing possible! Review collected by and hosted on G2.com.

What do you dislike about OpenText Recover?

The cost, mostly, it is rather expensive. Also, it did not run for 6 months... an email would have been nice, even though it was my fault! :) Review collected by and hosted on G2.com.

What problems is OpenText Recover solving and how is that benefiting you?

I did have Carbonite recover, and it did what it was meant to, recover my files! It worked well. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

## Questions about OpenText Recover? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about OpenText Recover
](https://www.g2.com/products/opentext-recover/discussions/new)

GU

Guest User

What is Carbonite Recover used for?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/what-is-carbonite-recover-used-for)

[
View all Discussions
](https://www.g2.com/products/opentext-recover/discuss)

##### Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

[
View More Pricing Information
](https://www.g2.com/products/opentext-recover/pricing)

##### Categories on G2

[Disaster Recovery as a Service (DRaaS)](https://www.g2.com/categories/disaster-recovery-as-a-service-draas)

##### Explore More

[Which enterprise idea management platforms work well for large organizations that need to collect and triage thousands of ideas from employees across multiple departments?](https://www.g2.com/discussions/which-enterprise-idea-management-platforms-work-well-for-large-organizations-that-need-to-collect-and-triage-thousands-of-ideas-from-employees-across-multiple-departments)[Which yard management system integrates best with WMS and TMS platforms for a mid-size warehouse that needs the three systems to share data automatically?](https://www.g2.com/discussions/which-yard-management-system-integrates-best-with-wms-and-tms-platforms-for-a-mid-size-warehouse-that-needs-the-three-systems-to-share-data-automatically)[Which .NET IDE platforms integrate most smoothly with existing enterprise systems and development toolchains?](https://www.g2.com/discussions/which-net-ide-platforms-integrate-most-smoothly-with-existing-enterprise-systems-and-development-toolchains)

[Types of Advertising](https://www.g2.com/articles/types-of-advertising)[Best voice recognition software for small businesses](https://www.g2.com/discussions/best-voice-recognition-software-for-small-businesses)[Which certified Sage Intacct channel partners provide both implementation and integration services for organisations evaluating their financial management transition?](https://www.g2.com/discussions/which-certified-sage-intacct-channel-partners-provide-both-implementation-and-integration-services-for-organisations-evaluating-their-financial-management-transition)

[Show MoreShow Less](javascript:void(0);)