--- title: OpenText Operations Bridge (OpsBridge) Reviews meta\_title: 'OpenText Operations Bridge (OpsBridge) Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 36 reviews by the users' company size, role or industry to find out how OpenText Operations Bridge (OpsBridge) works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 36 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Monitoring url: https://www.g2.com/categories/monitoring --- # OpenText Operations Bridge (OpsBridge) Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by OpenText Operations Bridge (OpsBridge) but has limited features. Are you part of the OpenText Operations Bridge (OpsBridge) team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Micro Focus is now part of OpenText! OpenText™ Operations Bridge (OpsBridge) automatically monitors and analyzes the health and performance of Hybrid IT resources across any device, operating system, database, application, or service on all data types. With industry-leading AIOps capabilities, including event consolidation engines and noise reduction technology, it uniquely integrates end-to-end service awareness with rule and machine learning-based event correlation capabilities. Problems identified using a Vertica big data lake and machine learning, for example, to identify significant logs, can be manually or automatically remediated with flexible runbook automation and orchestration. These capabilities also apply to over 200 integrations with third-party tools and technology stacks. Executive stakeholders gain actionable insight on any device that has a browser with tailored dashboards showing vital status, business, and IT KPIs. Hybrid Cloud Monitoring for the Digital Enterprise Hybrid IT has quickly become the new normal, and IT operations teams are expected to offer both cloud and on-premises infrastructure options, whichever best meets the needs of the application or service. IT operations teams must adapt to new technologies, adopt new cloud vendors and other services chosen by the business, and monitor new applications and application releases with increasing frequency. OpenText™ OpsBridge exploits all AIOps capabilities to consolidate and analyze all your data. It reduces event volumes, isolates root-cause, and provides chatbots for ChatOps. It includes automation to remediate problems quickly while reducing human error with over 8000 provided runbook – or you can build your own. Deliver What the Business Needs When It Needs It Designed to deliver real business value, OpenText™ OpsBridge integrates all your tools and automates manual tasks. It focuses operations teams on the business services and users being impacted by automatically identifying root cause faster than ever before possible. Built-in AIOps intelligent analytics drives historical analysis, applying machine learning and 50+ patented algorithms to logs, events, metrics, and topology, which is so much more powerful than search alone. Key Benefits - Increased effectiveness (time, money, resources) of tools and services - Reduced effort and time to process service requests and resolve problems - Confidence from the lines of business in IT’s ability to deliver consistent, compliant services - Business needs and strategy that are on time and budget, and in stronger collaboration with IT - Reduced business risk, better service price performance, and accelerated time-to-market for new services Key Features - Automated Hybrid IT Discovery and Monitoring: Discovery and monitoring consolidates and exploits all your data types (events, metrics, logs, and topology) within a dynamically updated and accurate model. It shows the impact of incidents, ensuring no new service goes overlooked with dynamic top-down and bottoms-up service modeling and with monitoring automation. Aggregate all our your Hybrid IT resources into a single view with 200+ technology integrations. OpsBridge solution templates and management packs provide in-depth domain-specific monitoring, including infrastructure, databases, Microsoft environments, SAP environments, middleware, cloud, big data, application platforms, automation, load balancers, and web servers. The data is integrated into collect once store one technology (COSO), a containerized common data collection and storage for real-time streaming data ingestion and processing. - Consolidate Data and Reduce Noise: IT experts advise that the application of common data ingestion and algorithmic Big Data driven analytics to all your data is the key to improving service excellence. OpsBridge includes analytics and incorporates 50+ patents for high-speed, high-volume data analysis. Automated log, metric, and event analysis, plus anomaly detection, proactively alerts operators to abnormal activity and uncovers the most relevant insights from hundreds of millions of records to help your team better prioritize. With “time machine” replay, which correlates disparate data over any time range and in relation to topology graphs, users can visualize with ease when the problem started and find the offending resource. To enhance your control of virtualized resources and dynamically changing workloads, OpsBridge proposes optimized recipes for your resources. These recipes give you the ability to visualize resources, forecast their allocation impact, and master costs to set the right level of service. - Automated AIOps: OpsBridge incorporates all 11 AIOps capabilities, from agent-based intelligence and real-time performance analytics to multi-mode stream-based and topology-based correlation of event streams over time and across dependencies. - Robotize Processes and Remediation: With more than 8,000 runbooks to choose from, including hundreds of out-of-the-box integrations to popular IT Service Management tools, OpsBridge simplifies and accelerates the automation of tasks such as remedial actions, notifications, and recovery procedures. Orchestration of complex and conditional execution and rollback provides the means to strengthen compliance, remove manual errors, and develop IT Process Automation (ITPA) to slash costs and drive compliance, releasing rare resources for more critical business priorities. Adapting to changing circumstances is a core requirement for an agile organization. That’s the DevOps methodology, and OpsBridge supports it with: \> A dynamically updating model that reflects the deployment of new application and infrastructure instances, automatically activating the required monitoring. \> Robotized features for ChatOps-based collaboration across teams and tools such as Sitescope, OpsBridge Reporter and Operations Orchestration \> Automated tasks capture and share vital production information to the extended teams, as well as activating alternative configurations to keep your business on track. - Analyze Application Health: OpsBridge provides probes dispersed across the world to measure service quality, control SLAs, and application health. That data is also fed to COSO, processed by the AIOps based analytics, and shown in reports and dashboards. - Customize Dashboards and Reporting: The Business Value Dashboard (BVD) can exploit all the status and KPI data at your disposal to provide a TV-like, live channel of business and IT news that the BVD “paints” onto any device with a browser. BVD software can display online information—such as internet news feeds, live programs, and streaming videos—in views developed using popular office tools. BVD can consume historical data stored in COSO, preprocessing, and analyzing that data before being displayed for reporting. OpsBridge Performance Engine and BVD provide highly scalable, real-time performance collection, analysis, and graphing for hundreds of metrics and consume data from COSO. You can build and combine different metrics and IT status information into powerful dashboards you can quickly tailor into domain-specific or contextually-specific dashboard mashups. Supported Technologies Management Packs are domain-specific add-ons to OpsBridge that provide pre-programmed intelligence for that domain, domain-specific reports, and correlation rules. Full details are available here: https://www.microfocus.com/media/data-sheet/operations\_bridge\_ds.pdf - Infrastructure AIX CentOS Cluster Debian HPE-UX HyperV IBM LPAR KVM Oracle Enterprise Linux RedHat Solaris Solaris Zone SUSE Ubuntu VMware vSphere Windows XEN - Databases Cassandra Couchbase Apache CouchDB Informix Marklogic Microsoft SQL Server MongoDB MySQL Oracle Database Oracle RAC PostgreSQL Riak SAP Sybase ASE - Microsoft Environments Microsoft Active Directory Microsoft Azure Microsoft Exchange Server Microsoft IIS Microsoft SharePoint Server Microsoft Skype for Business - SAP Environments SAP SAP HANA - Middleware Apache ActiveMQ Apache Kafka Apache Tomcat Apache Web Server Glassfish IBM WebSphere Application Server iPlanet JBoss Memcached Oracle Weblogic Application Server Rabbit MQ Redis Varnish - Cloud Amazon Services (EC2, EBS, ECS, Dynamo DB, Beanstalk Services, AWS Service Status, RDS, ASG, ELB, SQS, RedShift, KMS, S3, AWS Billing, AWS Service Health Dashboards) Microsoft Azure (Azure Data Factory, Azure Data Lake, Virtual Machines, Azure SQL, Storage Account, Azure App Service Plan, Azure Web Apps, Azure Active Directory Discovery, Activity Logs, Windows Activity Logs hosted on the Azure environment, Azure Load Balancer, Multi-instance support for Storage account service) Google Cloud Platform OpenStack Kubernetes - Big Data Apache Falcon Apache Flume Apache Oozie Apache Spark Apache Storm Apache Zookeeper Hadoop (Apache, Cloudera distributions) HBase Micro Focus Vertica Database Solr - Application Platforms Docker (certified) Node.js - Automation Chef Jenkins - Generic BIND DHCP File Change Monitor FTP server Generic SMTP JMX Microsoft .NET OpenSSH Perfmon SNMP - Load Balancer HAProxy Nginx - Partner IBM AS/400 IBM DB2 IBM Mainframe - Web Server gUnicorn HTTP Lighttpd - Others Github Postfix - Integrations are connectors to other tools that bring in their data for display and analysis: Ambari AppDynamics Aternity BMC Impact Manager BMC Remedy CA Spectrum Cherwell ITSM CollectD DynaTrace APM (Compuware) Dynatrace Data Center RUM (Do IT WiSE) Dynatrace Data Center RUM (J9) Dynatrace Synthetics (Do IT Wise) ExtraHop Networks Helion Monasca HEP OneView HPE Systems Insight Manager IBM NetCool IBM Tivoli (J9) OpenText™ APM OpenText™ AppPulse Active / Mobile OpenText™ ArcSight Logger / ESM OpenText™ AppManager OpenText™ Network Node Manager i (NNMi) OpenText™ Operations Manager for UNIX OpenText™ Operations Manager for Windows OpenText™ Service Manager OpenText™ Universal CMDB Microsoft SCOM Nagios New Relic Nutanix Oracle Enterprise Manager Propel Service Exchange RemedyForce / Salesforce SAP Solution Manager Service Anywhere ServiceNow (AppLink) ServiceNow (Do IT WiSE) Solarwinds Network Performance Monitor Solarwinds Server and Application Monitor Splunk VMWare vCenter Operations Manager VMware vRealize Operations (VROPS) xMatters Zabbix Zenoss * * * Seller [OpenText](https://www.g2.com/sellers/opentext) Discussions [OpenText Operations Bridge (OpsBridge) Community](https://www.g2.com/products/opentext-operations-bridge-opsbridge/discuss) Languages Supported German, English, French, Japanese, Korean, Russian, Spanish, Chinese (Simplified) Overview by Trish Schnupp Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months [ View More Pricing Information ](https://www.g2.com/products/opentext-operations-bridge-opsbridge/pricing) ## Top-Rated Alternatives [ ![Dynatrace](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dynatrace") Dynatrace 4.5/5(1,366) ](https://www.g2.com/products/dynatrace/reviews) [ ![Splunk AppDynamics](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Splunk AppDynamics") Splunk AppDynamics 4.3/5(376) ](https://www.g2.com/products/splunk-appdynamics/reviews) [ ![Datadog](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Datadog") Datadog 4.4/5(726) ](https://www.g2.com/products/datadog/reviews) [ View All Alternatives ](https://www.g2.com/products/opentext-operations-bridge-opsbridge/competitors/alternatives) ## User Insights Average based on 36 real user reviews. Implementation Time 2 months [Log in to unlock pricing and user insights](/login) ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") AT Verified User in Telecommunications Enterprise (\> 1000 emp.) 4/8/2019 "Micro focus OpsBridge Reviews" 4/5 What do you like best about OpenText Operations Bridge (OpsBridge)? Fully automated monitoring is the best part along with easy and smooth configuration. This is highly reliable with lovely performance. Review collected by and hosted on G2.com. What do you dislike about OpenText Operations Bridge (OpsBridge)? The GUI could be better and flexible. This could be more efficient to the end user for their daily uses to handle the tool. So expect more user friendly User interface for next release onward. Review collected by and hosted on G2.com. Recommendations to others considering OpenText Operations Bridge (OpsBridge): Recommendation is expecting much more user friendly GUI to use this product more popular and flexible to all. Review collected by and hosted on G2.com. What problems is OpenText Operations Bridge (OpsBridge) solving and how is that benefiting you? This tool is basically for monitoring, so we can check the best performance monitoring of the resources , automation service and ease recovery process with this tool. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 3/19/2019 Business partner of the seller or seller's competitor, not included in G2 scores. "one stop solution for every monitoring needs" 5/5 What do you like best about OpenText Operations Bridge (OpsBridge)? We have configured our infrastructure monitoring, service monitoring along with the process monitoring which is the best to set up in Ops Bridge. Review collected by and hosted on G2.com. What do you dislike about OpenText Operations Bridge (OpsBridge)? Can't integrate with 3rd party products. It has the provision to integrate with only its own productys. Review collected by and hosted on G2.com. What problems is OpenText Operations Bridge (OpsBridge) solving and how is that benefiting you? Report customization in Operation bridge reporter. We have scheduled the reports in OBR so it will be sent to the respective users. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Consumer Electronics](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Electronics") AC Verified User in Consumer Electronics Enterprise (\> 1000 emp.) 3/12/2019 "Yes We Like It" 3.5/5 What do you like best about OpenText Operations Bridge (OpsBridge)? It has helped to increase my focus time for sure. I am able to keep track of and monitor my daily activities, which sharpens my time management skills. I love that I am able to customize my dashboard to reflect the tools I utilize most often. Review collected by and hosted on G2.com. What do you dislike about OpenText Operations Bridge (OpsBridge)? I feel like the dashboard could use a little more work. i also dislike how you have to purchase more tools in order to complete the tasks needed. Review collected by and hosted on G2.com. What problems is OpenText Operations Bridge (OpsBridge) solving and how is that benefiting you? How to get our renewals our more efficiently and proactively. Helps us to keep up with daily activity and to monitor specific contracts. Very easy user face as well. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking") CB Verified User in Banking Enterprise (\> 1000 emp.) 5/14/2019 "Good product but support is bad" 4/5 What do you like best about OpenText Operations Bridge (OpsBridge)? TBEC functionality Dashboards and open options for any 3rd party integration Review collected by and hosted on G2.com. What do you dislike about OpenText Operations Bridge (OpsBridge)? Use of Monitoring Automation Disconnect between product development team for agents, management pack and OMi Review collected by and hosted on G2.com. What problems is OpenText Operations Bridge (OpsBridge) solving and how is that benefiting you? Event corelation and integration with 3rd party products Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite SD Suryadeepa D. Enterprise (\> 1000 emp.) 4/9/2019 Business partner of the seller or seller's competitor, not included in G2 scores. "Versetile and reliable monitoring " 4.5/5 What do you like best about OpenText Operations Bridge (OpsBridge)? This tools is so easy to configure, simple user interface, automation for most of the alert that can bring the environment down. Reporting and alerting is perfect. Review collected by and hosted on G2.com. What do you dislike about OpenText Operations Bridge (OpsBridge)? Cross platform support is bit problematic and support is time consuming. Review collected by and hosted on G2.com. What problems is OpenText Operations Bridge (OpsBridge) solving and how is that benefiting you? Server system monitoring, environmental monitoring,application performance monitoring. Reporting of tools and systems Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Sourav S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sourav S.") SS Sourav S. System Engineer Enterprise (\> 1000 emp.) 4/1/2019 Business partner of the seller or seller's competitor, not included in G2 scores. "Smooth and reliable monitoring of system" 4.5/5 What do you like best about OpenText Operations Bridge (OpsBridge)? It's easy to use easy to configure. Fault tolerant system with very less down time. Reliable and super smooth monitoring. Great support provided. Review collected by and hosted on G2.com. What do you dislike about OpenText Operations Bridge (OpsBridge)? To me the user interfaces is Little bit complex and laggy. This can be even better. Review collected by and hosted on G2.com. What problems is OpenText Operations Bridge (OpsBridge) solving and how is that benefiting you? System and server monitoring, environmental monitoring. Server uptime monitoring, site scope monitoring. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") CI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 3/6/2019 Business partner of the seller or seller's competitor, not included in G2 scores. "Quick and wonderful support" 5/5 What do you like best about OpenText Operations Bridge (OpsBridge)? I liked the knowledge base they have and the prompt response. Not only that, the way the issue is handled to closure is marvelous. Review collected by and hosted on G2.com. What do you dislike about OpenText Operations Bridge (OpsBridge)? As per me the high priority incidence response should be lesser. Review collected by and hosted on G2.com. Recommendations to others considering OpenText Operations Bridge (OpsBridge): Please use it to know more about it Review collected by and hosted on G2.com. What problems is OpenText Operations Bridge (OpsBridge) solving and how is that benefiting you? I am monitoring my entire IT infrastructure along with the precision they provide. Real time response is an added benefit. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller AR Aryan R. System Engineer Information Technology and Services Enterprise (\> 1000 emp.) 3/22/2019 Business partner of the seller or seller's competitor, not included in G2 scores. "Simplified reliable monitoring " 4.5/5 What do you like best about OpenText Operations Bridge (OpsBridge)? Consolidating data, easy to configure, dash boarding and reporting is smooth, it is highly reliable and handy. User interface is simple and well responsive Review collected by and hosted on G2.com. What do you dislike about OpenText Operations Bridge (OpsBridge)? sometimes automating monitoring slips a bit, cross platform use is a bit tough i feel Review collected by and hosted on G2.com. What problems is OpenText Operations Bridge (OpsBridge) solving and how is that benefiting you? IT discovering and monitoring, consolidating data, server environmental monitoring, analyzing application and website health Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Enterprise (\> 1000 emp.) 3/11/2019 Business partner of the seller or seller's competitor, not included in G2 scores. "Charismatic Tool for monitoring" 4.5/5 What do you like best about OpenText Operations Bridge (OpsBridge)? This tool is very much reliable and easy to use. This is the best cost efficient tool that you can get. The ease of operations has made this tool acceptable to all the administrators. Review collected by and hosted on G2.com. What do you dislike about OpenText Operations Bridge (OpsBridge)? The main disadvantage of this tool is that it cannot be used for cross platform monitoring. Review collected by and hosted on G2.com. What problems is OpenText Operations Bridge (OpsBridge) solving and how is that benefiting you? This tool is used for monitoring all systems across DC. The GUI is very simple to use and so we are able to monitor all alerts with ease. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Joshua P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joshua P.") JP Joshua P. Sales Associate Mid-Market (51-1000 emp.) 3/4/2019 Business partner of the seller or seller's competitor, not included in G2 scores. "MF Review" 4/5 What do you like best about OpenText Operations Bridge (OpsBridge)? Ease of working with the team. We buy through Arrow so the team is great about working with all parties to get us best possible price. Review collected by and hosted on G2.com. What do you dislike about OpenText Operations Bridge (OpsBridge)? Changing from SAIDs to Customer Sub Names is confusing Review collected by and hosted on G2.com. What problems is OpenText Operations Bridge (OpsBridge) solving and how is that benefiting you? Ongoing Support from HPE Review collected by and hosted on G2.com. Show More 3/12/2019 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about OpenText Operations Bridge (OpsBridge)? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about OpenText Operations Bridge (OpsBridge) ](https://www.g2.com/products/opentext-operations-bridge-opsbridge/discussions/new) GU Guest User What is Micro Focus Operations Bridge (OpsBridge) used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-micro-focus-operations-bridge-opsbridge-used-for) [ View all Discussions ](https://www.g2.com/products/opentext-operations-bridge-opsbridge/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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