--- title: OpenText Documentum Content Management Reviews meta\_title: 'OpenText Documentum Content Management Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 57 reviews by the users' company size, role or industry to find out how OpenText Documentum Content Management works for a business like yours. aggregate\_rating: rating\_value: 3.7 review\_count: 57 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Content Management url: https://www.g2.com/categories/content-management --- ### OpenText Documentum Content Management Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **granular security and compliance** of OpenText Documentum, ensuring control and peace of mind in document management. [(2 mentions)](https://www.g2.com/products/opentext-documentum-content-management/reviews?filters%5Bsentiment_snippet%5D=2280243&qs=pros-and-cons#reviews) Users appreciate the **user-friendly interface** of OpenText Documentum, enjoying its intuitive experience and minimal issues. [(2 mentions)](https://www.g2.com/products/opentext-documentum-content-management/reviews?filters%5Bsentiment_snippet%5D=2337192&qs=pros-and-cons#reviews) Users value the **robustness and scalability** of OpenText Documentum for managing large volumes of documents effectively. [(1 mentions)](https://www.g2.com/products/opentext-documentum-content-management/reviews?filters%5Bsentiment_snippet%5D=2280261&qs=pros-and-cons#reviews) Users enjoy the **user-friendly experience** of OpenText Documentum, finding it easy to navigate and utilize effectively. [(1 mentions)](https://www.g2.com/products/opentext-documentum-content-management/reviews?filters%5Bsentiment_snippet%5D=2337323&qs=pros-and-cons#reviews) Users enjoy the **easy collaboration** features of OpenText Documentum, enhancing teamwork and streamlining document approval processes. [(1 mentions)](https://www.g2.com/products/opentext-documentum-content-management/reviews?filters%5Bsentiment_snippet%5D=2280255&qs=pros-and-cons#reviews) Users find the product **too expensive** , requiring significant investment in licensing and IT resources for maintenance. [(2 mentions)](https://www.g2.com/products/opentext-documentum-content-management/reviews?filters%5Bsentiment_snippet%5D=2280233&qs=pros-and-cons#reviews) Users find the **steep learning curve** requires extensive training, complicating their ability to use Documentum effectively. [(2 mentions)](https://www.g2.com/products/opentext-documentum-content-management/reviews?filters%5Bsentiment_snippet%5D=2280248&qs=pros-and-cons#reviews) Users find the **complexity of operation** in OpenText Documentum overwhelming, requiring significant time to learn effectively. [(1 mentions)](https://www.g2.com/products/opentext-documentum-content-management/reviews?filters%5Bsentiment_snippet%5D=2337278&qs=pros-and-cons#reviews) Users find the **complex workflows** of OpenText Documentum challenging, making the system difficult to navigate and use effectively. [(1 mentions)](https://www.g2.com/products/opentext-documentum-content-management/reviews?filters%5Bsentiment_snippet%5D=2337308&qs=pros-and-cons#reviews) Users criticize the **high costs** associated with OpenText Documentum, alongside a challenging learning curve and complexity. [(1 mentions)](https://www.g2.com/products/opentext-documentum-content-management/reviews?filters%5Bsentiment_snippet%5D=2337225&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of OpenText Documentum Content Management ##### 1. Security Users value the **granular security and compliance** of OpenText Documentum, ensuring control and peace of mind in document management. [ See 2 mentions ](https://www.g2.com/products/opentext-documentum-content-management/reviews?filters%5Bsentiment_snippet%5D=2280243&qs=pros-and-cons#reviews) See Related User Reviews ![Saint r.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saint r.") SR Saint r. Small-Business (50 or fewer emp.) 4.0/5 "Powerful and full-featured, but overly complicated to use" What do you like about OpenText Documentum Content Management? The product offers an excellent and user-friendly experience. It is feature-rich and provides strong security and control ![Rajat M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rajat M.") RM Rajat M. Enterprise (\> 1000 emp.) 5.0/5 "Powerful, Enterprise-grade Content Management" What do you like about OpenText Documentum Content Management? Documentum is a true workhorse for enterprise content management, especially in regulated industries. Three things stand out: Robustness and Scalab ##### 2. User-Friendly Interface Users appreciate the **user-friendly interface** of OpenText Documentum, enjoying its intuitive experience and minimal issues. [ See 2 mentions ](https://www.g2.com/products/opentext-documentum-content-management/reviews?filters%5Bsentiment_snippet%5D=2337192&qs=pros-and-cons#reviews) See Related User Reviews ![Saint r.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saint r.") SR Saint r. Small-Business (50 or fewer emp.) 4.0/5 "Powerful and full-featured, but overly complicated to use" What do you like about OpenText Documentum Content Management? The product offers an excellent and user-friendly experience. It is feature-rich and provides strong security and control ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Enterprise (\> 1000 emp.) 4.5/5 "Review of Documentum" What do you like about OpenText Documentum Content Management? The product has evolved for long time, the user experience is quite intutive, and we hardly encounter any issues while useing the application. Wyswyg ##### 3. Data Management Users value the **robustness and scalability** of OpenText Documentum for managing large volumes of documents effectively. [ See 1 mentions ](https://www.g2.com/products/opentext-documentum-content-management/reviews?filters%5Bsentiment_snippet%5D=2280261&qs=pros-and-cons#reviews) See Related User Reviews ![Rajat M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rajat M.") RM Rajat M. Enterprise (\> 1000 emp.) 5.0/5 "Powerful, Enterprise-grade Content Management" What do you like about OpenText Documentum Content Management? Documentum is a true workhorse for enterprise content management, especially in regulated industries. Three things stand out: Robustness and Scalab ##### 4. Ease of Use Users enjoy the **user-friendly experience** of OpenText Documentum, finding it easy to navigate and utilize effectively. [ See 1 mentions ](https://www.g2.com/products/opentext-documentum-content-management/reviews?filters%5Bsentiment_snippet%5D=2337323&qs=pros-and-cons#reviews) See Related User Reviews ![Saint r.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saint r.") SR Saint r. Small-Business (50 or fewer emp.) 4.0/5 "Powerful and full-featured, but overly complicated to use" What do you like about OpenText Documentum Content Management? The product offers an excellent and user-friendly experience. It is feature-rich and provides strong security and control ##### 5. Easy Collaboration Users enjoy the **easy collaboration** features of OpenText Documentum, enhancing teamwork and streamlining document approval processes. [ See 1 mentions ](https://www.g2.com/products/opentext-documentum-content-management/reviews?filters%5Bsentiment_snippet%5D=2280255&qs=pros-and-cons#reviews) See Related User Reviews ![Rajat M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rajat M.") RM Rajat M. Enterprise (\> 1000 emp.) 5.0/5 "Powerful, Enterprise-grade Content Management" What do you like about OpenText Documentum Content Management? Documentum is a true workhorse for enterprise content management, especially in regulated industries. Three things stand out: Robustness and Scalab ### 5 Cons or Disadvantages of OpenText Documentum Content Management ##### 1. Expensive Users find the product **too expensive** , requiring significant investment in licensing and IT resources for maintenance. [ See 2 mentions ](https://www.g2.com/products/opentext-documentum-content-management/reviews?filters%5Bsentiment_snippet%5D=2280233&qs=pros-and-cons#reviews) See Related User Reviews ![Saint r.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saint r.") SR Saint r. Small-Business (50 or fewer emp.) 4.0/5 "Powerful and full-featured, but overly complicated to use" What do you dislike about OpenText Documentum Content Management? The price is really too expensive. In addition, the learning curve is steep, and the operation is overly complicated. ![Rajat M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rajat M.") RM Rajat M. Enterprise (\> 1000 emp.) 5.0/5 "Powerful, Enterprise-grade Content Management" What do you dislike about OpenText Documentum Content Management? Outdated User Interface: The user interface feels clunky and is not as intuitive as modern cloud-based solutions. This leads to a steep learning curve ##### 2. Training Required Users find the **steep learning curve** requires extensive training, complicating their ability to use Documentum effectively. [ See 2 mentions ](https://www.g2.com/products/opentext-documentum-content-management/reviews?filters%5Bsentiment_snippet%5D=2280248&qs=pros-and-cons#reviews) See Related User Reviews ![Saint r.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saint r.") SR Saint r. Small-Business (50 or fewer emp.) 4.0/5 "Powerful and full-featured, but overly complicated to use" What do you dislike about OpenText Documentum Content Management? The price is really too expensive. In addition, the learning curve is steep, and the operation is overly complicated. ![Rajat M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rajat M.") RM Rajat M. Enterprise (\> 1000 emp.) 5.0/5 "Powerful, Enterprise-grade Content Management" What do you dislike about OpenText Documentum Content Management? Outdated User Interface: The user interface feels clunky and is not as intuitive as modern cloud-based solutions. This leads to a steep learning curve ##### 3. Complexity Users find the **complexity of operation** in OpenText Documentum overwhelming, requiring significant time to learn effectively. [ See 1 mentions ](https://www.g2.com/products/opentext-documentum-content-management/reviews?filters%5Bsentiment_snippet%5D=2337278&qs=pros-and-cons#reviews) See Related User Reviews ![Saint r.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saint r.") SR Saint r. Small-Business (50 or fewer emp.) 4.0/5 "Powerful and full-featured, but overly complicated to use" What do you dislike about OpenText Documentum Content Management? The price is really too expensive. In addition, the learning curve is steep, and the operation is overly complicated. ##### 4. Complex Workflows Users find the **complex workflows** of OpenText Documentum challenging, making the system difficult to navigate and use effectively. [ See 1 mentions ](https://www.g2.com/products/opentext-documentum-content-management/reviews?filters%5Bsentiment_snippet%5D=2337308&qs=pros-and-cons#reviews) See Related User Reviews ![Saint r.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saint r.") SR Saint r. Small-Business (50 or fewer emp.) 4.0/5 "Powerful and full-featured, but overly complicated to use" What do you dislike about OpenText Documentum Content Management? The price is really too expensive. In addition, the learning curve is steep, and the operation is overly complicated. ##### 5. Cost Issues Users criticize the **high costs** associated with OpenText Documentum, alongside a challenging learning curve and complexity. [ See 1 mentions ](https://www.g2.com/products/opentext-documentum-content-management/reviews?filters%5Bsentiment_snippet%5D=2337225&qs=pros-and-cons#reviews) See Related User Reviews ![Saint r.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saint r.") SR Saint r. Small-Business (50 or fewer emp.) 4.0/5 "Powerful and full-featured, but overly complicated to use" What do you dislike about OpenText Documentum Content Management? The price is really too expensive. 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A highly configurable system ; it integrates really well with many interfaces across the enterprise. It has wide support for a vast array of information asset types, It provides a fairly dull but simple user interface for asset access and archival. Its fairly easy to learn and use ,once you get the hang of it. Review collected by and hosted on G2.com. What do you dislike about OpenText Documentum Content Management? Maintenance and upgrade costs will be likely high and upgrades will take time. You will find very few people who are knowledgeable on this Tool and not many want to learn same. I would say this tool has very Poor Customer Support since may of the organizations still continue with older versions as licensing is costly and the older versions lose support quite quickly. Review collected by and hosted on G2.com. Recommendations to others considering OpenText Documentum Content Management: This Software is very powerful and can most of your record management and documentation needs. Once implemented it can act as a one stop solution However it also comes with high maintenance costs and scarce skilled labor and if your IT budget has restrictions on keeping up with upgrades, you should find more cheaper solutions Review collected by and hosted on G2.com. What problems is OpenText Documentum Content Management solving and how is that benefiting you? The Client had this tool mainly for their record management and documentation needs The work majorly involved getting it up to date with the new organization asset changes. The project took about 6 months of work; Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Enterprise (\> 1000 emp.) 9/11/2016 "Documentum " 4.5/5 What do you like best about OpenText Documentum Content Management? EMC Documentum appeals to small and medium size companies on-premise, online, and also mobile solutions in many industries. Review collected by and hosted on G2.com. What do you dislike about OpenText Documentum Content Management? Many times training is short and confusing, many problems with utilizing certain systems. Not always user friendly. Review collected by and hosted on G2.com. Recommendations to others considering OpenText Documentum Content Management: In my industry I would recommend this as a superior document storage and transfer of document system. Review collected by and hosted on G2.com. What problems is OpenText Documentum Content Management solving and how is that benefiting you? My position is to manage and input content into the (ECM) platform. Manage the entire information lifecycle with security and control for duties I am responsible for. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![walter g.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "walter g.") WG walter g. Subgerente de Sistemas Small-Business (50 or fewer emp.) 12/22/2016 "ECM Documentum" 4/5 What do you like best about OpenText Documentum Content Management? A document management platform and not just a product. In addition to having industry-specific verticals Review collected by and hosted on G2.com. What do you dislike about OpenText Documentum Content Management? Complex, especially for companies without a process culture Review collected by and hosted on G2.com. What problems is OpenText Documentum Content Management solving and how is that benefiting you? Collaboration, searching, digitization, archiving, and classification of documents Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 inviteAI Translated ![Verified User in Civil Engineering](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Civil Engineering") CC Verified User in Civil Engineering Enterprise (\> 1000 emp.) 6/3/2016 "Documentum" 3.5/5 What do you like best about OpenText Documentum Content Management? It is very flexible and easy to customize Review collected by and hosted on G2.com. What do you dislike about OpenText Documentum Content Management? The plug in gives users a hard time depending on the servers that they're associated with. Review collected by and hosted on G2.com. Recommendations to others considering OpenText Documentum Content Management: Yes - Especially if it is a small project. Review collected by and hosted on G2.com. What problems is OpenText Documentum Content Management solving and how is that benefiting you? It's very user friendly and easy to deploy. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Marsha G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marsha G.") MG Marsha G. Team Leader, Web and Document Management Government Administration Enterprise (\> 1000 emp.) 1/26/2015 "Full-Featured Capabilities for large enterprise" 1.5/5 What do you like best about OpenText Documentum Content Management? 1. Documentum really does offer every feature you could possibly want in a document management system and a very high level of configurability. 2. EMC also offers digitization solutions (Captiva) that are pretty well integrated with Documentum along with workflow and case management solutions (xCP) for end-to-end solutions. 3. The basic Windows-like interface of Webtop and D2 was fairly easy for users to learn. Review collected by and hosted on G2.com. What do you dislike about OpenText Documentum Content Management? In no particular order -- 1. Licensing: EMC licensing for Documentum and associated products is confusing and difficult to manage. Everything is licensed separately and maintenance for new licenses begins on date of purchase unless you pay extra to have it "co-termed" with your other licenses. Licensing models and product numbers change with some regularity. Even EMC couldn't always figure out what licenses we had. 2. Staffing: We had a difficult time finding people with Documentum experience, and they were very expensive. I don't know whether it's because of the developers we ended up with or the constraints of the software, but the products we presented to users were not well-accepted. Employees overwhelmingly declared them clunky and difficult to use. 3. Java support and plug-ins: Some Documentum functionality is dependent on Java. The number of Java updates released now is probably an issue for any software dependent on Java, and it is certainly true of Documentum. It has been such a big problem for us that we are giving up the Java-dependent functionality so we can avoid the associated Java version problems. There are also some required plug-ins that have been a problem because we lock down administrator privilege on employee PCs so helpdesk support is required if there is a problem with the plug-in and we have found that to be problematic to troubleshoot. Review collected by and hosted on G2.com. Recommendations to others considering OpenText Documentum Content Management: Make sure your implementors and administrators have Documentum experience. Ask them to show you an example of a successful Documentum project they completed. Would a similar interface work for your users? How flexible is it in accommodating changes or deviations? Ask them to show you a search of a repository similar in size to yours. Look for flexibility there too if you will need it. Review collected by and hosted on G2.com. What problems is OpenText Documentum Content Management solving and how is that benefiting you? We were trying to reduce paper, better manage documents (especially versions), support collaboration, and improve access to documents. Our project started in 2008. Since then, we have added Google Docs to our enterprise software and most collaboration activity has moved there. We still have a need for full-featured document management beyond that, integrated with other business activities, but have decided to do so using a different platform. One of the biggest benefits for us has simply been the lessons learned - we did a lot of things wrong. One of the areas where I think EMC could improve and provide better benefit to customers is to provide more information and guidance on the "soft" side of Documentum implementation. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Ankur K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ankur K.") AK Ankur K. VP Cloud Architecture | Sales & Marketing Tech | Marketing Analytics 🔀 Enterprise (\> 1000 emp.) 2/19/2015 "One of the best Enterprise Content Management System" 4/5 What do you like best about OpenText Documentum Content Management? The EMC Documentum Records Management solutions help you comply with the record keeping requirements of regulations and leverage uniform policies across all formats, including both physical and electronic records.Allowing collaboration between Documentum and other platforms, enabling users to work within their own system environment, thus ensuring a seamless review process. Review collected by and hosted on G2.com. What do you dislike about OpenText Documentum Content Management? Not easy for use for new end user like other CMS such as Sharepoint etc. Also, bit dull in look and feel which may be just my opinion.While Documentum offers a wide variety of features and modules, not all of them are operable out of the box and require support from Sis to implement them. Compare that to the Oracle WebCenter suite of products, which work in concert with each other right after a standard install, and it is easy to see potential cost savings for customers that have been struggling with their Documentum implementations. Review collected by and hosted on G2.com. Recommendations to others considering OpenText Documentum Content Management: Lack of a published roadmap for the Documentum product line so long term vision need to carefully planned. Review collected by and hosted on G2.com. What problems is OpenText Documentum Content Management solving and how is that benefiting you? EMC Documentum Records Management solutions can be used in multiple situations from transparently managing the lifecycle of large volumes of corporate information, to managing specific sets of formal records, to managing physical records with the same policies as electronic records to managing multiple repositories with a single set of policies. We use Documentum across the company as it maintains document confidentiality and it makes it far quicker for authors to collate and reconcile comments, saving us all so much time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Suvro B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suvro B.") SB Suvro B. BPM Consultant Information Technology and Services Enterprise (\> 1000 emp.) 2/2/2015 "Documentum Experience" 4/5 What do you like best about OpenText Documentum Content Management? EMC Documentum delivers powerful content management and has evolved into an essential element in the mix of business critical services found in many large organizations. These organizations face significant challenges when it comes to day-to-day management and monitoring of the EMC Documentum environment: increasingly complex configurations that lead to exponential growth of content and docbases, and the integration of new organizations make it harder to assure system performance and availability performance degradation and faults in indexing services and other applications affect end-user performance and experience work flow and job failures go undetected as a consequence of complex distributed environments Review collected by and hosted on G2.com. What do you dislike about OpenText Documentum Content Management? With current trends for companies to consolidate their infrastructures, minimize applications and gain greater efficiency through “Out-of-the-box” integration products, Documentum customers are faced with the fact that their implementations will not meet these demands. Costs associated with maintaining, let alone upgrading, Documentum are causing more and more companies to re-evaluate their applications. This, along with other factors, may very well be a reason for Documentum’s downturn. I believe Product setup/maintenance/upgrade cost is very expensive for Documentum and EMC used to launch higher version of the product within small tenure, also sometime EMC forces origination to upgrade to latest version which is eventually very expensive and moreover difficult for business user to understand new outlook and functionality of the application frequently. Moreover EMC is not providing older version ( might be sometime 2-3 years old) product support. I think this is one of the strongest reason of downturn of Documentum in ECM market Review collected by and hosted on G2.com. What problems is OpenText Documentum Content Management solving and how is that benefiting you? Some document and records management projects are large and complex enough to merit a complicated platform like Documentum. But for some time now, this has constituted just one use-case among the seven major document management scenarios that serve as evaluation criteria in our research. To be sure, Documentum isn't dying. EMC has slowly but regularly upgraded the core Documentum platform, most recently at the end of 2012. Whatever the platform has lacked in innovation, EMC can at least point to long-term continuity. EMC has also made some small but nifty acquisitions on the side. But how much is Documentum really living? In recent years some EMC integration partners have jumped ship. You can understand why. Knowing Documentum Query Language (DQL) is kind of like knowing COBOL: you can make a good living....keeping legacy implementations alive. As a customer, you should consider EMC-Documentum if your document and records management needs will require a highly customized solution. For example, if your document store numbers into the millions of files, or you need to develop highly specific, bespoke user interfaces. Even then, a savvy buyer will perform extra diligence to ensure that a simpler and more open platform won't suffice. Documentum has WCM,Asset Management,Record Management,Annotation,Content Transformation and BPM capabilities which in turn makes this product more popular to certain business line Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Raj K G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raj K G.") RG Raj K G. DMS Architect Logistics and Supply Chain Enterprise (\> 1000 emp.) 1/30/2015 "Strong product at its core" 3.5/5 What do you like best about OpenText Documentum Content Management? Content Server - The core engine of Documentum which is very comprehensive, robust and scalable with its object model and API framework. Very stable and can be easily integrated with other products and applications available in the market. The product has one of the best support in its class. areas of improvement include - pricing, engineering, QA Review collected by and hosted on G2.com. What do you dislike about OpenText Documentum Content Management? Pricing - I feel EMC should get innovative with pricing proactively rather then reactively. Engineering - The products need to be tested better in their labs. Bugs are quite prevalent especially with products that are acquired and integrated. Review collected by and hosted on G2.com. Recommendations to others considering OpenText Documentum Content Management: A good product to consider if you can negotiate a good pricing and package. ensure you talk to 3 - 4 customers on the reference program (e-studio) to ensure the product(s) you are buying are meeting their expectation Review collected by and hosted on G2.com. What problems is OpenText Documentum Content Management solving and how is that benefiting you? Hosting a ECM platform for Logistics related documentation that needs sharing across various branches in the world. Business process automation using workflows to reduce manual and mundane tasks Archiving and retention needs Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Michael N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael N.") MN Michael N. Product Manager - Enterprise Information Technology and Services Enterprise (\> 1000 emp.) 9/17/2015 "Documentum does the job" 2.5/5 What do you like best about OpenText Documentum Content Management? Customizable DCM with advanced features and enterprise level support Review collected by and hosted on G2.com. What do you dislike about OpenText Documentum Content Management? Product Updates are not up to par to the latest technological advances in the market, lagging versus the Cloud based DCM's Review collected by and hosted on G2.com. What problems is OpenText Documentum Content Management solving and how is that benefiting you? Enterprise document management, solving for retention and regulatory purposes. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") CI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 1/24/2015 "Robust solution comes for a price" 5/5 What do you like best about OpenText Documentum Content Management? Documentum's Object Hierarchy and Business objects framework is ROCK solid. This architecture is so robust that they did not have to change it for over one and half decade. Even the web services framework DFS, Restful, D2FS D2 everything is built on top of that. Once You have mastered BOF and Object model technically you are the king. Using the restful services, it is easy to build a custom UI. Records management, Compliance manager are robust solution. Review collected by and hosted on G2.com. What do you dislike about OpenText Documentum Content Management? Since Documentum was acquired by EMC, it was a downhill ride from the peak. WDK was not updated in D6X. Centerstage was not successful, DFS was not complete. Licensing was cumbersome and continues to be still. D2 and xCP 2 injected some fresh blood but still licensing is playing spoilsport. Review collected by and hosted on G2.com. What problems is OpenText Documentum Content Management solving and how is that benefiting you? We are proving womb to tomb Content Management solutions for Government Agencies. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ##### Categories on G2 [Cloud Content Collaboration](https://www.g2.com/categories/cloud-content-collaboration)[Document Management](https://www.g2.com/categories/document-management)[Enterprise Content Management (ECM)](https://www.g2.com/categories/enterprise-content-management-ecm) ##### Explore More [top contract management software](https://www.g2.com/discussions/what-are-your-top-contract-management-software-picks-in-2025)[Top tools for designing and testing APIs](https://www.g2.com/discussions/top-tools-for-designing-and-testing-apis)[Which social media suite offers the most complete publishing and analytics features?](https://www.g2.com/discussions/which-social-media-suite-offers-the-most-complete-publishing-and-analytics-features) [What are the best M&A software platforms for organizations transitioning from legacy systems and infrastructure?](https://www.g2.com/discussions/what-are-the-best-m-a-software-platforms-for-organizations-transitioning-from-legacy-systems-and-infrastructure)[What desktop publishing software cuts the time it takes to create digital marketing materials from hours down to something a team can actually manage daily?](https://www.g2.com/discussions/what-desktop-publishing-software-cuts-the-time-it-takes-to-create-digital-marketing-materials-from-hours-down-to-something-a-team-can-actually-manage-daily)[Pros and Cons Details](https://www.g2.com/products/opentext-documentum-content-management/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)