--- title: OpenText Documentum Content Management Reviews meta_title: 'OpenText Documentum Content Management Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 57 reviews by the users' company size, role or industry to find out how OpenText Documentum Content Management works for a business like yours. aggregate_rating: rating_value: 3.7 review_count: 57 scale: '5' date_modified: '2026-07-17' parent_category: name: Content Management url: https://www.g2.com/categories/content-management --- # OpenText Documentum Content Management Reviews **Vendor:** OpenText **Category:** [Document Management Software](https://www.g2.com/categories/document-management) **Average Rating:** 3.7/5.0 **Total Reviews:** 57 ## About OpenText Documentum Content Management OpenText™ Documentum™ content management is a distributed, cloud-native enterprise content platform that offers a compliant, secure single-source-of-truth for all users. Built on a modular foundation, Documentum software integrates into enterprise business applications to enable access from any UI. Documentum products scale to meet the high-volume content demands of highly-regulated organizations. ## OpenText Documentum Content Management Pros & Cons **What users like:** - Users value the **granular security and compliance** of OpenText Documentum, ensuring control and peace of mind in document management. (2 reviews) - Users appreciate the **user-friendly interface** of OpenText Documentum, enjoying its intuitive experience and minimal issues. (2 reviews) - Users value the **robustness and scalability** of OpenText Documentum for managing large volumes of documents effectively. (1 reviews) - Users enjoy the **user-friendly experience** of OpenText Documentum, finding it easy to navigate and utilize effectively. (1 reviews) - Users enjoy the **easy collaboration** features of OpenText Documentum, enhancing teamwork and streamlining document approval processes. (1 reviews) - Features (1 reviews) - Intuitive (1 reviews) - Users value the **granular security and compliance** features of OpenText Documentum, ensuring robust control over document access. (1 reviews) **What users dislike:** - Users find the product **too expensive** , requiring significant investment in licensing and IT resources for maintenance. (2 reviews) - Users find the **steep learning curve** requires extensive training, complicating their ability to use Documentum effectively. (2 reviews) - Users find the **complexity of operation** in OpenText Documentum overwhelming, requiring significant time to learn effectively. (1 reviews) - Users find the **complex workflows** of OpenText Documentum challenging, making the system difficult to navigate and use effectively. (1 reviews) - Users criticize the **high costs** associated with OpenText Documentum, alongside a challenging learning curve and complexity. (1 reviews) - Users find the **outdated user interface** challenging, making it less intuitive and necessitating extensive training for navigation. (1 reviews) - Learning Curve (1 reviews) - Users experience **slow performance** during complex searches and accessing large files, resulting in frustration and inefficiency. (1 reviews) ## OpenText Documentum Content Management Reviews ### 1. Not very User Friendly **Rating:** 1.5/5.0 stars **Reviewed by:** Shilpi C. | Program Manager, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2015 **What do you like best about OpenText Documentum Content Management?** It has a lot of connecters, especially for specific industries like Oil and Gas **What do you dislike about OpenText Documentum Content Management?** The interface is not intuitive or user-friendly. For example, simple things like the "OK" button is placed on the top right-hand corner instead of the bottom left, where it generally should be. Navigating thru folders is also not very intuitive. **What problems is OpenText Documentum Content Management solving and how is that benefiting you?** Document versioning, collaboration, automated workflows, etc. It is powerful when it comes to customizing workflows. ### 2. Experience as an ECM user, administrator and business analyst **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 02, 2015 **What do you like best about OpenText Documentum Content Management?** The breadth of the product line: annotation, WORM Storage, worm storage, BPM, etc **What do you dislike about OpenText Documentum Content Management?** Performance constantly an issue, poor support, capabilities described by EMC as configurations often require development. **Recommendations to others considering OpenText Documentum Content Management:** If only core ECM capabilities are required (version control, workflow, archive, full text search) other products will satisfy your needs at a lower cost and with improved support. **What problems is OpenText Documentum Content Management solving and how is that benefiting you?** Most recently the business process was the submission (from multiple sources), review\approval, and portal access of forms received a major brokerage firm. The benefits have been improved governance, stability and, like with any new implementation, the opportunity to make improvements relative to the replaced product. ### 3. User Friendly and Versatile !!! **Rating:** 3.5/5.0 stars **Reviewed by:** Anitha D. | Senior Business Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2014 **What do you like best about OpenText Documentum Content Management?** I worked closely with the Implementation of Documentum Enterprise Content Management System for insurance brokerage lifecycle. Few of the key features are - Maintain proper workflow processes. - Version control (History Management). - Manage compliance standards. - Easily scalable to large number of users. - Maintain document meta data attributes. Above all its user friendly and versatile. **What do you dislike about OpenText Documentum Content Management?** I didnt have any issues with WebTop implementation. **What problems is OpenText Documentum Content Management solving and how is that benefiting you?** Central repository to house business critical documents. ### 4. Not so great **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** March 10, 2015 **What do you like best about OpenText Documentum Content Management?** Folder structure is solid. There are other features which are convenient. **What do you dislike about OpenText Documentum Content Management?** The need of java plugin. It constantly freezes and also does not function correctly on given days. **What problems is OpenText Documentum Content Management solving and how is that benefiting you?** Electronic records management. ### 5. ECM Solution Architect **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** February 11, 2015 **What do you like best about OpenText Documentum Content Management?** Robust platform, many customization capabilities **What do you dislike about OpenText Documentum Content Management?** GUI performance, no database tuning documentation **What problems is OpenText Documentum Content Management solving and how is that benefiting you?** Centralized repository of unstructured content ### 6. Useful software that's not as straight-forward **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** December 17, 2014 **What do you like best about OpenText Documentum Content Management?** Ability to save different versions of file to see the whole history **What do you dislike about OpenText Documentum Content Management?** Not as intuitive at first, but then again with experience everything's easier. **What problems is OpenText Documentum Content Management solving and how is that benefiting you?** Engineering. Create/Retrieve documents, collaboration with collegues. ### 7. good content management solution **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services **Reviewed Date:** November 19, 2013 **What do you like best about OpenText Documentum Content Management?** Ease of use of user interface and the extensive ability to customize layout of templates and replication schemes. **What do you dislike about OpenText Documentum Content Management?** The process of converting content in previous solution into Documentum was daunting. **What problems is OpenText Documentum Content Management solving and how is that benefiting you?** The ability to version and track content edits to satisfy legal and compliance requirements. Documentum successfully satisfied this need. ## OpenText Documentum Content Management Discussions - [Is Documentum dead?](https://www.g2.com/discussions/is-documentum-dead) - 1 comment - [View OpenText Documentum Content Management pricing details and edition comparison](https://www.g2.com/products/opentext-documentum-content-management/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-21+00%3A42%3A12+-0500&secure%5Bsession_id%5D=971ccde7-52eb-4968-ab34-516a2ca7b00d&secure%5Btoken%5D=51fe72f22c5835b92e0eecafdae0c0205932c9658e07a393323b107f5da27d2e&format=llm_user) ## OpenText Documentum Content Management Integrations - [Docusign](https://www.g2.com/products/docusign/reviews) ## OpenText Documentum Content Management Features **File Management** - Device Syncing - Web Interface - File Type Support - Search - Mobile Apps **Agentic AI - Enterprise Content Management (ECM)** - Autonomous Task Execution - Natural Language Interaction - Decision Making **Agentic AI - Cloud Content Collaboration** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction **Collaboration** - File following - File Sharing - Simultaneously Editing - Change Tracking / Audit Logs **Administration** - User and Role Management - Policies and Controls - Device Management - Storage Limits - Storage Zones - Security **Platform** - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs **File Management** - File Type Support - Metadata - OCR Scanning - Versioning - Collaboration - Document Assembly - Form Creation - Portals and Sites - Disposition - Search - Web Interface - Mobile Apps **Workflow** - Process Automation - Conditions - Activities - Records Management - Case Management **Platform** - Internationalization - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs ## Top OpenText Documentum Content Management Alternatives - [Laserfiche](https://www.g2.com/products/laserfiche/reviews) - 4.7/5.0 (1,206 reviews) - [M-Files](https://www.g2.com/products/m-files/reviews) - 4.4/5.0 (229 reviews) - [Hyland OnBase](https://www.g2.com/products/hyland-onbase/reviews) - 4.4/5.0 (308 reviews)